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Business Systems & AI Automation Specialist with 8+ years of hands-on experience across CRM administration, technical support, business operations, customer service, sales support, and workflow optimization. I help businesses implement, manage, troubleshoot, and improve the systems that keep their operations running — from CRM platforms and automated workflows to AI-powered business tools and technical support. My core areas of expertise include: • CRM Administration: Salesforce, HubSpot, GoHighLevel • Business Process Automation: workflow design, automation, task routing, notifications, and process optimization • AI & Business Systems: AI-powered tools, AI agents, and business applications • System Integrations: connecting business tools and automating data flow between platforms • Technical Support: troubleshooting, user support, web/IT support, and system problem-solving • CRM Operations: data management, cleanup, lead management, reporting, and process organization • Sales & Customer Operations: lead generation, customer service, outbound support, and administrative processes My Upwork experience includes 3,000+ hours of completed work, including Salesforce/HubSpot administration, technical and web support, customer service, sales support, and administrative operations. I am comfortable working independently, learning unfamiliar systems, troubleshooting problems, and turning manual processes into more organized and efficient workflows. If your business needs someone who can understand the technology and the business process behind it, I can help.

Are you looking for a reliable Zoho expert who treats your business goals like their own? Someone who doesn't just “set up” tools but actually helps you build an ecosystem that scales effortlessly? I help companies automate daily operations, connect departments, and create smooth workflows using the full Zoho One suite. I'm Eleazar Calaque, a Certified Zoho Developer with 6+ years of experience helping businesses in the USA, UAE, KSA, and UK use Zoho to save time, reduce errors, and work smarter. I care about building long-term relationships, understanding how your team works, and creating systems that genuinely make life easier for you and your staff. ========== Zoho Expertise: CRM, Automation & the Complete Zoho Ecosystem ========== My focus is building integrated Zoho environments where every app works together perfectly. I've mastered the entire Zoho One platform, including: - Zoho CRM: Custom modules, workflows, scoring rules, and process blueprints - Zoho Flow & Deluge scripting: Custom automation between all Zoho apps and external tools - Zoho Desk: Smart helpdesk setup with automated assignment, SLAs, and reporting - Zoho Books & Zoho Inventory: Accounting and stock management systems synced with CRM - Zoho Bookings: Appointment scheduling with CRM and Staff Calendar integration - Zoho Creator: Tailor-made business apps for data management, portals, and dashboards - Zoho Analytics: Real-time KPI dashboards for management visibility - Zoho Campaigns & Marketing Hub: Automated lead nurturing and list segmentation - Zoho Recruit & Zoho People: Streamlined hiring and HR workflows I like taking complex requirements and turning them into simple, automated flows that your team can actually use and enjoy. ========== Advanced Zoho Creator & Custom Solutions ========== Every business is different - that's what makes Zoho Creator so powerful. I build custom Creator apps and integrations that automate unique business needs: - Department-specific applications for sales, logistics, or HR - Deluge scripting and API connections for advanced automations - Secure portals with role-based access and analytics - Seamless data flow between CRM, Books, Inventory, and desk systems ========== System Integration & Automation ========== Whether you need to connect Zoho Books with Stripe, sync CRM with your ad platforms, or centralize analytics, I've done it all. My goal is always the same: eliminate manual work, ensure data accuracy, and make your systems feel like one cohesive platform. - API & webhook integrations (Zoho CRM, Creator, Books, Flow) - Data synchronization across finance, support, and sales - Full Zoho One setup from scratch or rebuilds of existing systems - Automation for leads, billing, communication, and reporting ========== Why Clients Choose Me ========== ✔ 6+ years of experience working with clients worldwide ✔ Certified Zoho Developer & Deluge Automation Expert ✔ Holistic approach to Zoho - not just setup, but optimization and scaling ✔ Clear communication, realistic timelines, and proactive support ✔ Practical mindset: I focus on solutions that are logical, maintainable, and user-friendly I've always believed good automation should feel invisible - your systems handle the work while you focus on what matters most: running and growing your business. ========== Featured Projects ========== - Built an end-to-end Zoho One automation (CRM, Books, Desk, Flow) increasing conversions by 40% for a fintech client - Developed Creator-based dashboards & custom portals for logistics and eCommerce firms - Implemented Zoho Books + Inventory integration with CRM for real-time financial and stock tracking - Reduced customer support response time by 50% via advanced Desk automation setup ========== Tools & Technologies ========== Zoho CRM - Zoho One - Zoho Creator - Zoho Flow - Zoho Books - Zoho Inventory - Zoho Desk - Zoho Bookings - Zoho Campaigns - Zoho Analytics Deluge - APIs - Zapier - Typeform - Calendly - Stripe - PayPal - Amazon SES - GA4 - Meta Ads Constantly learning updates from Zoho's evolving suite to deliver maximum value for my clients. If you're looking for a dependable Zoho professional who truly cares about the success of your business, let's connect. I love helping companies bring efficiency and clarity to their daily workflow - and I'd be happy to discuss how we can do the same for you.

I migrate, build, and automate CRM systems that capture more leads and close more deals. 100+ projects. $100K+ earned. WHAT I DO: → CRM Migrations & Implementations HubSpot, GoHighLevel, Pipedrive, Monday, Salesforce. I move your data, rebuild your pipelines, and make sure nothing breaks. Clean migrations with zero downtime. → Lead Capture & Sales Pipeline Automation Forms that qualify leads instantly. Pipelines that move deals forward automatically. Follow-up sequences that run while you sleep. I build systems that turn leads into revenue without manual work. → AI-Powered Automation OpenAI integrations, GPT-powered lead scoring, AI chatbots, intelligent document processing. I connect AI to your existing workflows so your team works smarter. → Revenue Operations Systems End-to-end automation from lead capture → nurture → close → fulfillment. Dashboards that show what's working. Alerts when deals need attention. TOOLS I BUILD WITH: - CRM: GoHighLevel, HubSpot, Pipedrive, Monday, Salesforce - Automation: Make (Integromat), Zapier, n8n - AI: OpenAI API, Claude API, GPT integrations - Data: Airtable, Google Sheets, Google Apps Script - Forms: JotForm, Typeform, native CRM forms - Payments: Stripe, PayPal integrations - Calling: CallRail, Twilio, VoIP systems RESULTS I'VE DELIVERED: - Migrated 6,000+ contacts from single GoHighLevel subaccount to individual client accounts with zero data loss - Built Facebook Ads → CRM pipelines processing 500+ leads/month with automated qualification - Created AI-powered email outreach systems with 40%+ open rates - Designed clinic operations system handling scheduling, intake, follow-ups, and billing WHO I WORK WITH: Agencies, law firms, real estate teams, coaches, course creators, SaaS companies, and any business ready to stop doing manual work. Let's automate what's slowing you down.

I'm a developer experienced in building modules and applications to existing applications. Focusing more on the ServiceNow and google platforms. *Licensed ServiceNow Administrator *Full Project Management from start to finish *Minimal Communication Needed as long as requirements are given and clear *Proficient HTML, PHP, JavaScript, jQuery, AJAX, SQL *5 Years of Servicenow Development and Administration experience *2 Years of Google Development Experience *Google Scripting *Google Chat Agent and Dialog Flow/Conversational Agents *Google Console and cloud Administration

Marjorie is a Microsoft Power Platform Developer, with 10 years of experience in the IT industry specializing on Microsoft Technology, with hands on experience as a developer for MS Dynamics 365, MS Dynamics 2013/2015/2016 onpremise and online, CRM Portals Add on, MS Unified Service Desk, Parature and C# .Net and other technologies like ADXstudio Portals, HTML, JavaScript, jQuery, Bootstrap, SSRS, Web API, Power BI. She can perform as an individual or as part of a team and is capable of effective communication. She values sharing of knowledge and best practices within the team. She is goal-oriented with leadership abilities. She is flexible, open and process driven team player who has passion and enjoys exploring modern technologies.

🚀 Introduction: Hello! With over 4 years of experience in software development, I specialize in creating innovative Software solutions that drive business growth and user engagement. My passion lies in transforming ideas into reality through clean, efficient, and scalable code. 🌐 What I Offer: I provide end-to-end software development services for software solutions, ensuring a seamless and intuitive user experience. My expertise includes: 🔹 Building robust and scalable software applications tailored to your business requirements. 🔹 Full-stack development capabilities, from front-end to back-end. 🔹 Integrating APIs and third-party services to enhance functionality. 🔹 Developing and Training AI Models. 🔹 Making use of either independently trained and deployed AI models or already deployed AI models 🔹 Ensuring responsive and cross-platform compatibility for all web solutions. 🔹 Building internal or external tools like CRMs, Admin Dashboards, etc. 🔹 Implementing best practices for security and data protection in software platforms. 🛠️ Technical Skills: 🔸 Proficient in HTML, CSS, JavaScript, and modern frameworks like Next.js, React.js, Angular, and Vue.js. 🔸 Expertise in server-side languages like NestJS, Node.js, Flask, Ruby, and PHP. 🔸 Extensive Experience in Machine Learning and Developing AI Models for various use cases (Neural Networks, XGB, ARIMA, LLMs, etc.) 🔸 Knowledge in mobile app development using platforms like Kotlin and Flutter for Android and IOS respectively. 🔸 Experienced with database technologies like MySQL, PostgreSQL, Firebase, and MongoDB. 🔸 Comfortable with using build tools such as Conan, CMake, Docker, Kubernetes, and Gradle. 🔸 Familiarity with cloud services like AWS, Azure, and Google Cloud for scalable infrastructure. 🔸 Knowledge of Continuous Integration/Continuous Deployment (CI/CD) pipelines and version control systems like Git. 🌟 My Strengths: ❇️ Deep understanding of effective and lean software development and user-centric design principles. ❇️ Fast and efficient learner to ensure that knowledge, resources, and practices are always up to date with industry standard. ❇️ Proactive problem-solver and efficient in project management. ❇️ Excellent communicator, ensuring transparency and clarity throughout the project lifecycle. ❇️ Commitment to delivering high-quality, maintainable, and efficient code. Let's bring your software vision to life! Feel free to reach out to discuss how we can collaborate to create innovative and impactful software solutions. 🔑 Highlighted Skills: Web Development, SaaS, AI, Machine Learning, Full-Stack Development, Front-End Development, Back-End Development, XGBoost, Neural Networks, ARIMA, API Integration, Next.js, React.js, Angular, Vue.js, Node.js, Python, Ruby, Flask, Docker, C++, C, Tensorflow, Keras, PHP, MySQL, PostgreSQL, MongoDB, AWS, Azure, Google Cloud, CI/CD, Git, User-Centric Design, Project Management. Last updated: May 2024