Hire the Best French Specialists
in South Africa

Bonjour! I'm a Tourism Management graduate with a well-rounded background in hospitality, travel, and property management. From handling front-desk operations and reservations to managing guest relations and CRMs, I bring a high level of professionalism, attention to detail, and multilingual support to every project. 🌍 What I Offer: ✅ Customer Experience & Travel Support Skilled in hospitality and travel systems such as Booking.com, Airbnb, Bookinsync, Vrbo, Nightsbridge, Semper, Agoda, Safari Now, and travel platforms like Galileo, Tourplan, Summit Quick Trav, and Fares Ticketing. Experienced in itinerary planning, reservation handling, and responding to customer inquiries with warmth and efficiency. Excellent organizational skills, always meeting deadlines and prioritizing tasks effectively. ✅ Property Management & CRM Solid experience in property management, including guest communication, calendar management, pricing strategy, and coordination with housekeeping and maintenance teams. Proficient in property management CRMs, ensuring smooth booking flows, guest satisfaction, and up-to-date reporting. Capable of acting as a remote co-host, handling everything from booking inquiries to reviews and guest follow-ups. ✅ French Tutoring (All Levels) As a native French speaker, I offer engaging and personalized online lessons for all ages and levels. Whether you're preparing for exams, improving your conversation skills, or starting from scratch, I tailor each lesson to your goals. 🧭 Why Work With Me? 5+ years of experience in hospitality, travel, and property management Strong communication and interpersonal skills Multilingual: Native English, Intermediate in Spanish, Native French Detail-oriented, customer-focused, and tech-savvy Let’s work together to deliver outstanding service, support your guests or clients, and help you or your learners succeed!

Hi! I’m a bilingual (English/French) IT Engineer, Web Developer, and Customer Support Specialist with 5+ years of experience helping businesses improve operations, IT infrastructure, and online presence. I combine technical expertise, Microsoft 365 knowledge (MS-900 Certified), and web development skills to deliver reliable, high-quality results. My core services include: Technical Support & IT Solutions: Microsoft 365 administration, Azure, Active Directory, system administration, network troubleshooting, cybersecurity, IT support, helpdesk, and desktop/laptop support. Web Development & Design: Front-end development using HTML, CSS, JavaScript, React; WordPress and Joomla websites; Elementor landing pages; responsive design; SEO-friendly websites; cross-browser compatibility. Customer Support & Virtual Assistance: Ticketing systems, CRM software (HubSpot, Freshworks, Dynamics 365), client communication, onboarding, and process improvement. I’ve successfully supported clients in the US, UK, DRC, Turkey and South Africa, providing fast, efficient solutions and excellent customer service. Fluent in English and French, I offer clear communication, proactive problem-solving, and dependable results. As a Top-Rated freelancer, I’m ready to help you manage IT systems, support your customers, and build or maintain websites that meet your business goals.

I am a Polish native speaker, bilingual with English and fluent in French and Italian. I can also do passive work, such as research, in Spanish. I hold a Master's Degree in English Studies and an Advanced Diploma in French Studies (DALF C2). I am also a TEFL-certified language teacher with a 5-star rating on Italki and I have been teaching multiple languages for many years. Since May 2021 my professional focus has been on multilingual due diligence and reputational risk research as well as data and trend analysis and background checks.

As a skilled professional with more than 5 years, in the customer service in foreign languages, I feel confident of my ability to exceed the expectations of the client. My background in successfully performing in customer service in divers’ languages such as French that is my main language, also English and Spanish. Ensuring the utmost accuracy and reliability to enable maximum understanding and clarity.

👋🏻𝐆𝐫𝐞𝐞𝐭𝐢𝐧𝐠𝐬👋🏻 ! I'm a dedicated and versatile virtual assistant with expertise in data entry and customer support. With 2 years of experience, I provide precise and efficient data entry services, along with outstanding customer support, to help enhance your business operations and ensure customer satisfaction. 𝐖𝐡𝐚𝐭 𝐈 𝐎𝐟𝐟𝐞𝐫 ✍🏻Accurate Data Entry: Meticulous attention to detail ensures error-free data entry and management. ✍🏻Administrative Support: Proficient in handling various administrative tasks, including email management, scheduling, and document preparation to keep your business running smoothly. ✍🏻Time Management: Ability to prioritize tasks and meet deadlines, ensuring your projects stay on track. ✍🏻Communication Skills: Excellent written and verbal communication skills for seamless collaboration. ✍🏻Customer Support Services: Professional and courteous support through email, chat, and phone ✍🏻Data Organisation: Efficient structuring and organizing of data for easy retrieval and management 👨🏼‍🔧𝐓𝐨𝐨𝐥𝐬 & 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 ⚒Microsoft Office Suite (Excel, Word, PowerPoint) ⚒Google Workspace (Sheets, Docs, Calendar) ⚒Zendesk, Freshdesk Why Choose Me? ✔️Attention to Detail: Ensuring all data is entered correctly and efficiently. ✔️Client-Centric Approach: Your satisfaction is my top priority, and I strive to exceed your expectations. ✔️Adaptability: Quick learner, able to adapt to new tools and processes efficiently. ✔️Confidentiality: Committed to maintaining the confidentiality and security of your data. I am passionate about my work and ready to assist you with your data entry and customer support needs. Feel free to reach out to me to discuss your specific needs. I'm excited to bring my expertise to your projects!

Hello, and great to meet you! I’m a seasoned copy editor, proofreader, writer, and copywriter with a naturally sharp and, by now, also practiced eye for detail. (I even edit billboards while driving on the highway!) My experience spans a range of fields, including medicine, biohacking, language learning, education, technical content, and fiction. PROJECTS -I occasionally edit and proofread postgraduate course content developed by iheed for medical professionals, covering disciplines such as neuroscience and psychology, occupational medicine and safety, and infectious diseases. -I was the acting editor of a national healthcare magazine (HMR Africa) for nearly three years. -I rewrote a short book, How We Age, and formatted it for Kindle and e-book reading. -I published several feature articles for a local community newspaper, The Edge. -I wrote advertorials; YouTube true crime scripts; scripts for language learning (InnovativeLanguage.com); and numerous blogs. This list is not exhaustive—I've been working with words all my life! Please also see my Upwork portfolio for actual examples of my writing. My English and Afrikaans language skills are superior. In my work, I always aim for accuracy, clarity, and readability, tailoring my approach to fit your needs. I furthermore thrive on learning new skills. Recently, I’ve been diving into Full Stack Development and Python to expand my technical expertise further, and I'm also learning to speak French (Vraiment!). I have higher teacher's diploma (pre-school to Grade 4), and have completed most modules of a diploma in journalism. Massive Open Online Courses (MOOC's) curated academic content provides an excellent way to remain up to date and expand my education. Courses I've completed so far include: -Prompt Engineering for ChatGPT (Coursera) -Introduction to Google SEO (Coursera) -Learning How to Learn for Youth (Coursera) -Introduction to Forensic Science (FutureLearn) -Start Writing Fiction (FutureLearn) -Nutrition and Wellbeing (FutureLearn) -Making Sense of Health Evidence (FutureLearn) My background in journalism and teaching also strengthens my ability to distill complex ideas into clear, accessible content. This allows me to write, rephrase, and edit technical content with ease. Thanks to my “OCD-lite,” I often deliver polished work on the first submission. For very large, complex projects, I collaborate with a qualified copy editor/proofreader at my own expense to ensure the highest quality. I take pride in delivering excellent work, consistently meeting deadlines, maintaining clear, prompt communication, and collaborating effectively with teams. If you’re looking for a meticulous editor, proofreader, or writer—and someone adaptable enough to wear multiple hats, if needed—I’d love to help!