Hire the Best User's Guide Writers
in the United States

I am a technical writer with a bachelor’s degree in computer science and 10+ years of experience writing technical articles, blogs, help articles, user and installation guides, and web content for companies like Toyota, Chegg, and Advantive One. As a technical writer with a background in software engineering, I have extensive experience maintaining large knowledge bases and working with developers to document software releases and workflows. As a freelance writer and SEO expert, I have many years of published articles in my larger portfolio including how-to articles, blog posts, contract proposals, web copy, and YouTube scripts.

Offering expert writing services, on a diverse array of technical and non-technical topics, in a wide range of possible formats and styles. From user guides to articles and API's, your documents can be crafted for any audience, from the highly technical to the technology-averse. Your project benefits from over 25 years of writing experience bolstered by a strong background in software development, technical project management, and application design. Positions held include directing documentation development, designing and developing video games, leading large software development teams, and managing enterprise software projects. That includes extensive hands-on programming, writing code in a number of computer languages. Topical expertise includes the following. Computers and Software Topics Manuals and User Guides, Programming Languages, Software Development Practices, Agile, Scrum, Hiring Software Developers, IoT AI and Machine Learning Topics Neural Networks, Natural Language Processing, Python, Amazon Alexa Development, Machine Learning Techniques Other Topics Post-modernism in politics, Obsessive Compulsive Disorder, Nuclear Weapons Types and Design, Contact Center Technology in the enterprise, IVR design and implementation, and Technology Trends Technology familiarity - Javascript, C/C++, Python, C#, PHP, HTML, SQL, Web Services, REST, JIRA, Confluence, MS Project, among others.

I’ll deliver the document you need: novel, dissertation, history, tech manual; DOCX, PDF, EPUB; written, edited, and laid out to the highest industry and professional standards. Soup-to-nuts document production that’s fast, efficient, and a great value. Whether you want an insightful beta read, a detail-perfect edit, or your vision made real, I can deliver. Hire me and you can rest assured you'll have the quality documents you need, on time and within budget. I am very good with details, organization, plans, schedules, and follow-through. You can trust that I'll hit the ground running, no matter how challenging the subject. I have a wide range of technical knowledge and vocabulary. I am a trained and experienced researcher; I have a Masters degree in Library Science. My doctorate is in the history of technology. I have worked in aerospace, renewable energy, software development, intellectual property litigation, higher education, ESL, and media production. You won't have to worry about awkward grammar or incorrect idioms or word choice. I am a native speaker of English. You'll find me easy and trouble-free to hire. I am a native-born U.S. citizen. I have no criminal record. I have had a security clearance. I would love to hear about your project and how I can help you. Contact me today to ensure that I will be a great fit for you. No video or voice calls, please; Upwork text messages only. Thank you for looking at my profile. I look forward to working for you.

A long-time tech geek, I have decades of experience, both formally and informally, building computers, troubleshooting issues, building networks, developing SOPs, and explaining complex concepts so just about anyone can understand them in both the written and spoken word. I have some limited experience helping create help documents at my current and previous jobs. I am A+, Net+, and Security+ certified. I would be open to creating knowledge base articles, user manuals, SOPs, or articles concerning different technical issues. I've written several fantasy novels, one recently self-published, and I have worked with editors on two of them, so I am familiar with the process. I would be open to ghost-writing or proofreading. If you want to see my work, please ask, and I'd be happy to provide samples of my work. I would like to get into product marketing, review, and e-storefront descriptions. Familiar with the SEO process. I am willing to work for cheap to get my foot in the door.