Technical Support Representatives

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  1. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,340 hours
    4.08
  2. Siddha B.

    Siddha B.

    Technical Support/Customer Service Representative/Researcher

    Philippines - Last active: 1 day ago - Tests: 16

    Over the last 2 years, I have been providing technical support and advice regarding DSL and VOIP issues as well as digital camera issues. Also, I always make it a point to go the extra mile if needed to improve a customer's existing setup. I have also been part of the client's Fraud and Abuse team searching for possible fraudulent activity that is done using the client's services. I also have experience in setting up a basic home network(ad-hoc or infrastructure), installing security software, virus removal, and correcting OS errors, primarily Windows OS.I also have experience with Web research while working with planetveggie.com/pv.com. Let's discuss what ways you would like me to improve your customer support and I would be more than happy to oblige any requests.

    $5.56 /hr
    14,125 hours
    0.00
  3. Sridhama Das Bernardo

    Sridhama Das Bernardo

    Customer Service Representative and Technical support

    Philippines - Last active: 1 day ago - Tests: 6

    In my years of experience, I always make it a high priority to deliver excellent customer service and technical support. Not only general customer service and also technical support, I always aim to deliver superexcellent customer service, wherein the customer is satisfied with the solution I provide, but is also provide several options which would enhance his experience with the service. Let's sit down and discuss how my principles may improve your company's Customer Service and technical service image.

    $3.33 /hr
    6,758 hours
    0.00
  4. Kharen Joy Basa

    Kharen Joy Basa

    Experienced Technical Support/ Customer Service Representative

    Philippines - Last active: 4 days ago - Tests: 4

    I am a person who is flexible in communicating with different kinds of people. Active listening and empathizing are the things I do best; these are the things I do to gain the customer’s/client’s confidence. With these abilities, I can perform my work easily and end up getting the right resolution for the issue or for the given situation. I am patient, and because of this, I get along well with my client. I am a hard worker and I always do my best with beating deadlines. I can work under pressure and I even extend hours just to finish the tasks that are given to me. The ability to multi-task is also one of my strengths, most especially when I became a mom. It makes me more dynamic. I am well organized; I always make sure that all the things I need to do for the day are accomplished. I am very eager and willing to learn new things. These make me more knowledgeable about the job and allow me to enhance my efficiency and productivity as a worker. I am a troubleshooter. With this, I believe that all problems have solutions. That means that I never give up if tough times come along my way.

    $3.33 /hr
    0 hours
    0.00
  5. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Last active: 1 day ago - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,344 hours
    4.80
  6. Joanalyn N.

    Joanalyn N.

    experience in BPO industry, Customer Service, Technical Support

    Philippines - Last active: 5 months ago - Tests: 6 - Portfolio: 1

    When it comes to work, success to me is simple, getting the task done before the deadline ends. Meet your goals ahead of time for you not to be in rushing things. Since I have a family now, all I want is just to work at home while looking out for my baby. I believe in a work life balance relationship. You have time to work, you have time for your family. One of my dream job is to work in international operations/client wherein I can acquire different knowledge and skills and in the end I can share it to my future clients. - Eight years of call centre experience - Handled US, UK and Aussie accounts - experienced in handling,difficult customers/advanced age customers - experienced in providing excellent customer service and technical support assistance. - Recognized Employee of the Month twice for the teamwork and hardwork for the company. - experienced in virtual administrative assistant. - a bit of experienced in web research and lead generation

    $3.33 /hr
    389 hours
    2.90
  7. Roy jonathan V.

    Roy jonathan V.

    IT System Administrator

    Philippines - Last active: 1 day ago - Tests: 11

    - Windows XP / Vista / 7 / 8 - Windows SBS 2003 and 2008 , Windows Server Standard 2003 , 2008 , 2012 - Mac OSX Server - Sharepoint - Office 365 - Zendesk, Capsule CRM, HelpSpot, Dellserv, Kayako, Spiceworks - Microsoft Exchange server and Microsoft Outlook - Domain Hosting / Email Hosting - Malware/Virus Expert - Basic to Advanced Networking - Computer Remote Repairs

    $11.11 /hr
    14,151 hours
    5.00
  8. Trinayan Chakraborty

    Trinayan Chakraborty

    Accuracy & Timeliness

    India - Last active: 6 days ago

    I am a B.Tech (Information Technology) graduate and wanted to do something different rather than just working on a 9-5 job. I started free lancing with this notion in mind. I now work as a full-time freelancer for various clients and firms around the globe. Customer satisfaction is of utmost importance for me. I understand the value of your time and money. I tend to complete any work with 100% accuracy and within the given time frame. I have very strong work ethics and will always honor confidentiality of your data. I assure you that I only send proposals to those jobs for which I have the relevant skill-set and knowledge. That way I can do the job without much intervention on your part. I am always willing to learn new skills / tools / software that are required to complete your job. Thank You for taking the time to go through my profile

    $8.00 /hr
    2,929 hours
    4.51
  9. Sergey Golovchenko

    Sergey Golovchenko

    DevOps/System/network administrator

    Ukraine - Last active: 1 day ago - Tests: 4

    My goal is providing only hight quality service. If you have any IT task - ask me, and I'll provide complex solution. Filed of my expierence covers, but not limited to: OS: varios Linux (Ubuntu/Debian/CentOS and other), FreeBSD SCM: Puppet Web servers: Apache, Nginx Database servers: Mysql and clones, Postgresql Monitoring: Nagios, Zabbix (preffered),Cacti Virtualization: Openvz, XEN and XenServer, KVM Cloud services: AWS, Rackspace Scripting: bash, python. Mail servers: postfix, dovecot, exim, sendmail and many others Networking: standard network services (DNS, DHCP, Samba, SVN/Git, http proxy, jabber, VPN, backups, monitoring etc), firewalls and routers (iptables, iproute, VLAN, bridging, bonding, BGP, OSPF), different hardware (Cisco, Extreme networks, mikrotik and many other) PS: This list isn't full, as long lists looks ugly :) Also I'm very interesting in development/DevOps task's, especially python development.

    $35.00 /hr
    227 hours
    5.00