Technical Support Representatives

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Ben C.

Ben C.

Experienced Zendesk Customer Service, Sales and Technical Support

United States - Tests: 3

I am experienced in Customer Service, Sales and Technical Support. I am a former Marine and am currently obtaining my degree as an architect. The training I gained as a Marine in leadership and as a dedicated, loyal, hard worker gives me a unique advantage above your other applicants. I have extensive experience in management, customer service, and support. I also have extensive computer skills and knowledge. I look forward to discussing future opportunities with you.

$22.22 /hr
2,959 hours

Sheldon Harris

Sheldon Harris

Customer Service/Technical Support

Jamaica - Tests: 4

My name is Sheldon Harris, I am 30 years of age. I have vast experience in the field of Customer Service at the highest level, where I have attained merits and posses good communication skills both orally and verbally .I was previously employed to an International company for over 4 years, where I was a customer service representative until being promoted to a Team Supervisor in the same field. I am willing to work with any company or anyone, where my extensive customer experience will be further developed and utilized.Based on my knowledge and skills acquired over the years, I am confident that if given the opportunity, not only will I benefit greatly from your organization but will also make significant contributions being a self-motivated, conscientious and adaptable individual.

$6.67 /hr
2,202 hours

Ma Teresa Masiglat Saure

Ma Teresa Masiglat Saure

Customer Service / Technical Support

Philippines - Tests: 3 - Portfolio: 1

• As Technical Support for Liberty Wireless: Effectively assisted in troubleshooting and resolving customers’ problems on their mobile phone connectivity and configuration resulting to minimized hardware replacements. • As Technical Support for Network Solutions: Helped customers register domain names as well as resolved customer queries on their template based websites both via phone and email. • As a Retention Representative: Superior communication skills that resulted in acquiring new customers, retaining existing clients and exceeding required sales targets. • As an OIC: Assisted in training nesting agents for client specifics and communication skills improvement; handled escalated calls. • As HSBC Associate: Quality focused with the aim of providing excellent customer experience and a one-call resolution to every customer’s issue. • A proven team player who has greatly contributed to overall team performance.

$7.00 /hr
2,134 hours

Wendell davis F.

Wendell davis F.

Global Technical & Customer Service Support / I.T. Support

Philippines - Tests: 9 - Portfolio: 1

I have the ability to support and help out my clients with minimal supervision. Been in the BPO / Call Center industry for 5 years now. Able to give out full support to our clients with an achievable goal of a 100% Satisfaction and 100% Quality assured results. Now in a Service Desk position, able to support in IT Fields and support applications the company uses. - Wordpress - MSP - Service Desk - IT Services - Technical Support / Customer support - Virtual Assistant - Researcher - Image / Logo editor - Content writing - Great experience on e-Mail, web, chat and phone support.

79% Job Success
$8.89 /hr
3,517 hours

Virgilio Manzanas

Virgilio Manzanas

Technical Support/Customer Service Representative

Philippines - Tests: 5

Ive been in the call center industry for over 6years. My experience in the industry has helped me develop my passion for customer service. I also acquired the ability to effectively communicate with people. I handled calls from some of the leading telecommunication companies in the US like verizon, Time warner cable and BrightHouse Networks. My aim is to provide my employer excellent quality work I'm looking for a challenging career in the customer service/ technical support or email support field but i also love to learn new things. Im a fast learner.

$3.00 /hr
2,965 hours

Von C.

Von C. Agency Contractor

Customer Service and Technical Support

Philippines - Tests: 11 - Portfolio: 4

A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

Groups: BigCommerce

Associated with: ESC Interactive

100% Job Success
$13.33 /hr
8,759 hours

Julian Melchor Cantero

Julian Melchor Cantero

Technical support and Customer Service

Philippines - Tests: 4

I worked at Belkin as a Technical Support specialist. I handled Routers and Modems also I have knowledge with Internet connections. Since i worked in a call center industry, for 1 year I can say that I am used to a fast paced environment, wherein we are given a lot of tasks from time to time. I can work with minimal supervision, assures to give you quality of service and very open to new learning and easily adopt to changes.

$5.56 /hr
296 hours

Jamel Dunn

Jamel Dunn Agency Contractor

Sales, Customer Service, Appointment Setting, Technical Support,

United States - Tests: 2

I have over 10 years experience in Sales, Customer Service, Outbound and Inbound Telemarketing and Cold Calling as well. I have a very clear and polite voice and I am a natural closer who is very good at overcoming objections. Hire me if you want the job done.

Associated with: JNK Employment Services

100% Job Success
$11.11 /hr
1,196 hours

Virginia Ippolito

Virginia Ippolito

Customer Service Specialist / Technical Support Representative

Italy - Tests: 7

I have several years of diversified customer service experience, and have constantly achieved customer satisfaction as well as met or surpassed company expectations. I am able to provide information in response to inquiries about products and services and to handle and resolve complaints. I can also assist in sales, perform clerical tasks and provide technical support. I am proficient with Microsoft Word, Excel, and Power Point. I have used many other types of software, both computer and web-based. I am comfortable both with the technology I know and with learning new programs. I am a native Italian speaker and I am fluent in written and spoken English. Over the years, I have developed a great customer orientation and excellent communication skills. I am highly motivated, flexible, reliable and can work independently or as part of a team.

Groups: Pro Customer Service

100% Job Success
$10.00 /hr
46 hours

Sridhama Das Bernardo

Sridhama Das Bernardo

Customer Service Representative and Technical support

Philippines - Tests: 6

In my years of experience, I always make it a high priority to deliver excellent customer service and technical support. Not only general customer service and also technical support, I always aim to deliver superexcellent customer service, wherein the customer is satisfied with the solution I provide, but is also provide several options which would enhance his experience with the service. Let's sit down and discuss how my principles may improve your company's Customer Service and technical service image.

$3.33 /hr
7,176 hours