Technical Support Representatives

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Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,798 hours

Ivan S.

Ivan S.

Customer Service and Technical Support Specialist

Netherlands - Tests: 8

I’m Ivan, a technical support and customer service professional with over 5 years of experience providing support to a wide range of end users via telephone, email, and chat. A native Italian speaker, I also have a fluent grasp of the English language as well as strong communication and interpersonal skills. I’m an adept multitasker, with excellent troubleshooting, information gathering and problem solving capabilities. Throughout my career, I’ve worked with a variety of CRM software and have demonstrated the ability to learn new systems quickly. I’m also a proficient user of Microsoft Office, Google apps, and Dropbox. My services include: CUSTOMER SERVICE & TECHNICAL SUPPORT --------------------------------------------------------- ▪ Italian and English language ▪ Help desk/ticket support ▪ Email support ▪ Live chat support ▪ Inbound call handling ▪ Call logging ▪ Data entry NETWORK ADMINISTRATION ------------------------------------- ▪ LAN/WAN ▪ TCP/IP ▪ Wireless ▪ DHCP and cabling ▪ File and printer sharing OS ADMINISTRATION --------------------------- ▪ Windows XP/7/8/10 ▪ Linux (main distributions) ▪ Cisco IOS AUDIO PRODUCTION --------------------------- ▪ Audio editing/cleanup ▪ Audio engineering ▪ Musical composition ▪ Mixing TRANSLATION ------------------- ▪ English to Italian ▪ Italian to English (I work with my British wife, also a translator)

$18.00 /hr
0 hours

Warren David Edwards

Warren David Edwards

Customer & Technical Support Professional / Workforce Management

Philippines - Tests: 4 - Portfolio: 5

My core competency lies in end to end customer service and technical support. I have a comprehensive experience with different positions and activities such as training, seminars, and certifications that have enhanced my customer service and client relationship management skills.

$3.56 /hr
40 hours

Frederike Gross

Frederike Gross

Multilingual Management Assistant is looking for new challenges

Finland - Tests: 4

In December 2015 I graduated from HAAGA-HELIA UAS, with a Bachelor Degree in Business Administration. During this Degree Programme for Multilingual Management Assistants, I specialized in HR and Marketing. I fluently speak German (native) and English. I have a basic knowledge of French and Finnish.

$10.00 /hr
897 hours

Rolando Jr. P.

Rolando Jr. P.

Freelance IT Support and Help Desk

Philippines - Tests: 1

To obtain a position which will allow me to use my excellent communication skills. I can explain in clear and simple terms, the various details of a product, or troubleshoot at a moment's notice. To utilize my prior experience in working in a call centre. I am aware of the factors that govern the job of a technical customer support and will need less hesitation than most other candidates. I have the patience and the stamina to endure long work hours and thus I can benefit my company as well.

$5.56 /hr
348 hours

Ricardo Mercier

Ricardo Mercier

Experienced Customer Service Representative

Haiti - Tests: 1

With more than 3 years of experience for a local company as a Customer agent, I am very talktative and friendly, I like communicate with others. In addition to that I am a bilingual experienced customer service rerpresentative, completely fluent in English as a foreign language and French as native. I Always look for the client satisfaction. In the world of Customer Service you have to know how to: 1) start a conversation or chat 2) ask information / understand a question or identify a problem 3) say "I don't know" in another words 4) escalate or transfert to another departement 5) put on hold 6) admit fault 7) Follow up 8) Handle complaints and angry customers 9) Handle several clients simultaneously 10) End up the call or chat There is a ton of skills to have to deal with the list below. I am very pleased to inform you that I own the right experience level to give you great experience, accomplishments with a customer agent service. Eagerly to here something from you, I am looking for long term partnership, either or short is welcome. Thank you for reading and sending me some invitations.

$5.56 /hr
0 hours

John B.

John B. Agency Contractor

Expert Graphic Designer,Data entry, VA ,Computer Technical Support

United States - Tests: 5 - Portfolio: 7

Computer Technical Support || PowerPoint Specialist || Documentation Specialist || Graphic Design ||Infographics || Photo manipulation ||Photo Retouching|| Creative Ideas PPT Powerpoint Presentation Specialist with over ten years of experience supporting financial analysts, management consultants, and market researchers in the production of high-end pitch books and presentations for print and projection. I have designed and edited numerous PPT Slides My mantra is to meet stringent deadlines & deliver projects with impeccable accuracy. Specialties: Presentation design, editing and production, including high-end PowerPoint animation, Photoshop editing , montage video editing, Expert in PC (Hardware and Software) and more than 10 years of computer and internet experience, from basic and advance setup and windows installation to software use in various file types such as MS Office, and virus and other malware checking and cleaning. Internet Search and Research and solving all kinds of computer problems. Payment Terms: For creation of Customized Template Designs, creation of artworks, etc. - fixed rates will be applied

$5.00 /hr
2 hours

Danbeth Joy Petalio

Danbeth Joy Petalio

Administrative Support Staff/Home-based Tutor/ Technical Writer

Philippines - Tests: 6

I'm a good listener and communicator in the English language. I'm also a trustworthy individual who puts effort on a task I'm assigned hereto. I graduated AB Broadcasting last 2013 and knows technical writing skills as well as basic non-linear recording and editing skills. My hobby is reading fictional as well as historical books that helps me expand my vocabulary skills. I work seriously. I love working for people who sees my worth as an individual and helping them is never hard as long as trust and respect is always present in the work area.

$3.00 /hr
1 hours

Milan P.

Microsoft Computer Technical Support Expert and Virus Removal Expert

India - Tests: 7 - Portfolio: 3

Respected Sir , I have 7 years of experience in Technical support and customer support also . I have completed Microsoft certifications Also .About my Working experience have worked for Netgar,Belkin Hp and mcafee companies as Senior Tech Support Agent,Escalation Lead,Manager and customer service agent I can install Operating systems,configure printers usb and wireless,configure any router wireless and remove any viruses in minutes . I am good in removing Viruses,computer troubleshooting,printers,networking, any kind of work can do quickly .I am interested to work and can be much dedicated to your work and provide 100 % job satisfaction.I am very flexible with any shift and can also do overtime if required .. Currently working on remote desktop fixing computer troubleshooting issues from usa and uk clients and providing support over phone and Remote desktop with 100 % Resolution and satisfied customers I have the following skills * WINDOWS:- * Desktop Support. Currently Working with Us Tech Support and doing 1) Tune ups 2) Virus Removal 3) Wireless router/Modem Configuration 4) Pritner usb and wireless Configuration 5) Software Installation 6) Browser Hijack removal 7.) IP Camera Configuration , Etc .., Can Fix any kind of issues in computer troubleshooting working as Level 3 Technical Support Agent and Manager for Escalation leads . * Virus Removal Expert can remove manually and through registry . * Installation and trouble shooting of Windows 2000 Prof, Windows XP Prof / Home, Windows Vista, Windows 7 & 8. * Wireless Routers / modem Configuration * Networking Configuration * Printers Wireless Configuration and usb Installation . * TCP/IP Configuration. * DNS, DHCP Installation. * Create / manage User accounts and Groups. * Helpdesk Support. Thank you .

$5.00 /hr
0 hours

Ma. Sarah Stephanie Si-Bilbao

Ma. Sarah Stephanie Si-Bilbao Agency Contractor

Technical Support

Philippines - Tests: 1 - Portfolio: 1

After 3 years of working with AT&T, I developed a wider view regarding connection issues, no browse, installation of anti virus, can't send email through web base mail and outlook client mail. I gained knowledge on Ebay listing after working for an Australian Client. I'm knowledgeable with Microsoft Word, Microsoft Power Point, Excel and Adobe Photoshop.

$14.00 /hr
792 hours