Technical Support Representatives

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  1. Ben C.

    Ben C.

    Experienced Zendesk Customer Service, Sales and Technical Support

    United States - Last active: 1 day ago - Tests: 3

    I am experienced in Customer Service, Sales and Technical Support. I am a former Marine and am currently obtaining my degree as an architect. The training I gained as a Marine in leadership and as a dedicated, loyal, hard worker gives me a unique advantage above your other applicants. I have extensive experience in management, customer service, and support. I also have extensive computer skills and knowledge. I look forward to discussing future opportunities with you.

    $22.22 /hr
    2,578 hours
    0.00
  2. Sheldon Harris

    Sheldon Harris

    Customer Service/Technical Support

    Jamaica - Last active: 1 day ago - Tests: 4

    My name is Sheldon Harris, I am 30 years of age. I have vast experience in the field of Customer Service at the highest level, where I have attained merits and posses good communication skills both orally and verbally .I was previously employed to an International company for over 4 years, where I was a customer service representative until being promoted to a Team Supervisor in the same field. I am willing to work with any company or anyone, where my extensive customer experience will be further developed and utilized.Based on my knowledge and skills acquired over the years, I am confident that if given the opportunity, not only will I benefit greatly from your organization but will also make significant contributions being a self-motivated, conscientious and adaptable individual.

    $6.67 /hr
    1,641 hours
    5.00
  3. Virgilio Manzanas

    Virgilio Manzanas

    Technical Support/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 5

    Ive been in the call center industry for over 6years. My experience in the industry has helped me develop my passion for customer service. I also acquired the ability to effectively communicate with people. I handled calls from some of the leading telecommunication companies in the US like verizon, Time warner cable and BrightHouse Networks. My aim is to provide my employer excellent quality work I'm looking for a challenging career in the customer service/ technical support or email support field but i also love to learn new things. Im a fast learner.

    $3.00 /hr
    2,445 hours
    5.00
  4. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,322 hours
    4.08
  5. Momer D.

    Momer D.

    Customer Service / Technical Support Representative / Recruiter

    Philippines - Last active: 5 days ago - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $7.78 /hr
    2,366 hours
    5.00
  6. Luisel K.

    Luisel K.

    Technical Support Representative/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    To be able to work at my best, one that is suited to my skills,and experience, and to be of service in my full ability for the benefit of my employer. To find a job where hard work will be rewarded and recognized.

    $5.56 /hr
    1,708 hours
    3.92
  7. John Paul De Silva

    John Paul De Silva

    Experienced Customer Service/Technical Support Specialist

    Philippines - Last active: 1 day ago - Tests: 5

    As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.

    $5.00 /hr
    6,838 hours
    5.00
  8. Timothy john N.

    Timothy john N.

    customer service, DSL technical support, upselling

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 6

    I am a very flexible team-player, I also make sure that the customers that I am dealing with would also find that they are being taken cared of as well. In doing so, I know that I am providing them a very pleasant experience that they would expect from a very professional and helpful customer service specialist. I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.

    $5.56 /hr
    683 hours
    5.00
  9. Siddha B.

    Siddha B.

    Technical Support/Customer Service Representative/Researcher

    Philippines - Last active: 1 day ago - Tests: 16

    Over the last 2 years, I have been providing technical support and advice regarding DSL and VOIP issues as well as digital camera issues. Also, I always make it a point to go the extra mile if needed to improve a customer's existing setup. I have also been part of the client's Fraud and Abuse team searching for possible fraudulent activity that is done using the client's services. I also have experience in setting up a basic home network(ad-hoc or infrastructure), installing security software, virus removal, and correcting OS errors, primarily Windows OS.I also have experience with Web research while working with planetveggie.com/pv.com. Let's discuss what ways you would like me to improve your customer support and I would be more than happy to oblige any requests.

    $5.56 /hr
    14,072 hours
    0.00
  10. Sridhama Das Bernardo

    Sridhama Das Bernardo

    Customer Service Representative and Technical support

    Philippines - Last active: 3 days ago - Tests: 6

    In my years of experience, I always make it a high priority to deliver excellent customer service and technical support. Not only general customer service and also technical support, I always aim to deliver superexcellent customer service, wherein the customer is satisfied with the solution I provide, but is also provide several options which would enhance his experience with the service. Let's sit down and discuss how my principles may improve your company's Customer Service and technical service image.

    $3.33 /hr
    6,726 hours
    0.00