Technical Support Representatives

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Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

• More than 10 years of successful experience in customer service and technical support with recognized strengths in server maintenance, problem-solving and trouble-shooting. • Possess solid computer skills. • Technical knowledge of Servers, basic Active Directory, Exchange, Windows 10, 8, 7, XP, Vista, IP Phones, MS-outlook, Microsoft Excel, WordPerfect & Microsoft Word. • A team player, was responsible for handling a team of 15 agents, and keeping them updated about the new technical issues and their resolutions

$6.00 /hr
8,794 hours

Merineth E.

Merineth E. Agency Contractor

Wordpress Expert, Magento, WebHosting Support, Technical Support,

Philippines - Tests: 5 - Portfolio: 6

I have been working in the IT industry for more than 9 years. I have a lot of experience in web development, technical support, system administration both Linux and Windows platform. I am a very well rounded with Technical, Billing, Customer Support, Server Management individual. A Jack of all trade. My core competencies includes the following below: * Wordpress Expert * Magento * OSCommerce * Webhosting server management * Apache server setup/maintainance * Email administration * DNS administration * Google Apps Administration * WHM, cPanel, WHMCS, HSPhere, Pleskbilling * WHM/cPanel installation and maintenance. * Apache, MySQL, PHP, OpenVZ, Virtuozzo, SolusVM, Plesk, * Administrative Support, Content Managing * knowledgeable in bash scripting I have experience with Zendesk, Harvest, Kayako, LiveChat, BugHerd I am and output driven individual and produce 100% results,and finds joy in being able to resolve a customer needs regarding the product or services. I am also open to new learning that may benefit the company that I am representing.

Groups: Bluehost Developers and Designers

$16.67 /hr
2,430 hours

Kaleb Q.

Kaleb Q.

Customer Support Representative/Technical Support Representative

Philippines - Tests: 2

• Possess positive work attitude and mental approach • Proficient with the use of the English language • Excellent team player and adapts well to different work environments • Goal oriented and highly competitive • Possess broad knowledge about computers and information technology • Possess fast typing skills

$3.00 /hr
345 hours

Jesse A.

Jesse A. Agency Contractor

Excellent Technical and Customer support, Expert Researcher

Philippines - Tests: 8 - Portfolio: 2

-Excellent written and verbal communication skills, with an eye for detail -Substantial experience and outstanding skills in customer service -Quick Learner with exceptional adaptability and able to think quickly and handle difficult tasks -Well-organized and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others -Very good technical knowledge of Computer software and hardware use and Troubleshooting -Networking and wireless troubleshooting and has good knowledge on Web Design and Graphical Layouts

$5.56 /hr
16,536 hours

Joel Oneal

Joel Oneal

Experienced Customer service Representative

Dominican Republic

I have 10+ years of customer service experience (including online, over the phone and in person) and, for the last 6 years, I have been working in the call center industry. I also have a wealth of experience using Windows, Microsoft Office and Google docs. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

$6.67 /hr
0 hours

Oscar Tapia

Oscar Tapia

QA Automation Engineer

Bolivia

* Software QA Engineer with experience (3+ years) in web applications, desktop applications and system applications software development. * Software testing and quality assurance of web-based, desktop and mobile consumer applications. * User-level test automation with CodedUI, Selenium, Capybara, Cucumber, Calabash. * Efficient black box and gray box test automation and manual testing. * Proficient in analyzing test plans, creating test cases, and designing test strategies. * Skilled in Agile and Waterfall software development life cycle methodologies. * Excellent problem solving skills and experience communicating effectively with all functional teams to understand customer usage models and requirements. * High standards of excellence and attention to detail. * Consistently delivers projects on schedule and meets customer's requirements. * Ability to develop and present test plans,testing summaries, defect reports, and defect trend data throughout the project test cycle. * Interacted actively with the team in identifying bugs. * Quick learner, Self-motivated and problem solving skills. * Excellent technical analytical skills as well as logical reporting skills. * Good team player with an ability to work independently in a time sensitive environment. Technical Skills Testing: Desktop applications, Web applications, System applications, Mobile applications. Test automation: Selenium WebDriver, CodedUI, Java, Capybara, Cucumber, TDD, BDD, Calabash, Ruby, C#, Python, JMeter, VS, IIS, SQL. Specs, Test Plans, Test Case Management tools (TFS, Mercury, Bugzilla, TestLink, Excel), Manual testing, Unit testing, Smoke testing, Functional testing, Integration testing, System testing, Regression testing, Performance Testing. Bug tracking tools (Bugzilla, TFS), OS: Linux, Mac OS X, UNIX, Windows.

$12.00 /hr
72 hours

Michael De La Cruz

Michael De La Cruz

Customer Service Representative.

Dominican Republic - Tests: 2

I have been working for the customer service industry for about 7 years . I have the ability to work in both languages English and Spanish , navigate through multiple computer applications with speed and accuracy , ability to work with customers to resolve billing inquiries and provide troubleshooting assistance. My most strongest attributes are my great customer service skills and ability to work under pressure. I would love to use my knowledge and experience to help organizations attain their goals and also help customers and resolve their issues.

$7.00 /hr
0 hours

Muhammad Ashar Iqbal

Muhammad Ashar Iqbal Agency Contractor

Technical (Email & Live-Chat) Support Tier 1 & 2, Zendesk Ticketing

Pakistan - Tests: 6

We are highly motivated, problem solving, highly patience with dealing customers, and hardworking team. We provide services 24/7/365 days with more than five years related experience. We enjoy working on all kind of customer service / support, application/software testing, Ecommerce, Shopify services. We are capable of following all types of customer handling procedure/protocols as well as conceptualizing solutions that will work for you. We have an excellent reputation as a hard worker and talented one.

$4.00 /hr
7 hours

John B.

John B. Agency Contractor

Expert Graphic Designer,Data entry, VA ,Computer Technical Support

Egypt - Tests: 5 - Portfolio: 7

Computer Technical Support || PowerPoint Specialist || Documentation Specialist || Graphic Design ||Infographics || Photo manipulation ||Photo Retouching|| Creative Ideas PPT Powerpoint Presentation Specialist with over ten years of experience supporting financial analysts, management consultants, and market researchers in the production of high-end pitch books and presentations for print and projection. I have designed and edited numerous PPT Slides My mantra is to meet stringent deadlines & deliver projects with impeccable accuracy. Specialties: Presentation design, editing and production, including high-end PowerPoint animation, Photoshop editing , montage video editing, Expert in PC (Hardware and Software) and more than 10 years of computer and internet experience, from basic and advance setup and windows installation to software use in various file types such as MS Office, and virus and other malware checking and cleaning. Internet Search and Research and solving all kinds of computer problems. Payment Terms: For creation of Customized Template Designs, creation of artworks, etc. - fixed rates will be applied

$5.00 /hr
2 hours