Technical Support Representatives

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  1. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,494 hours
    4.08
  2. Siddha B.

    Siddha B.

    Technical Support/Customer Service Representative/Researcher

    Philippines - Tests: 16

    Over the last 2 years, I have been providing technical support and advice regarding DSL and VOIP issues as well as digital camera issues. Also, I always make it a point to go the extra mile if needed to improve a customer's existing setup. I have also been part of the client's Fraud and Abuse team searching for possible fraudulent activity that is done using the client's services. I also have experience in setting up a basic home network(ad-hoc or infrastructure), installing security software, virus removal, and correcting OS errors, primarily Windows OS.I also have experience with Web research while working with planetveggie.com/pv.com. Let's discuss what ways you would like me to improve your customer support and I would be more than happy to oblige any requests.

    $5.56 /hr
    14,379 hours
    0.00
  3. Sridhama Das Bernardo

    Sridhama Das Bernardo

    Customer Service Representative and Technical support

    Philippines - Tests: 6

    In my years of experience, I always make it a high priority to deliver excellent customer service and technical support. Not only general customer service and also technical support, I always aim to deliver superexcellent customer service, wherein the customer is satisfied with the solution I provide, but is also provide several options which would enhance his experience with the service. Let's sit down and discuss how my principles may improve your company's Customer Service and technical service image.

    $3.33 /hr
    6,911 hours
    0.00
  4. Kharen Joy Basa

    Kharen Joy Basa

    Experienced Technical Support/ Customer Service Representative

    Philippines - Tests: 4

    I am a person who is flexible in communicating with different kinds of people. Active listening and empathizing are the things I do best; these are the things I do to gain the customer’s/client’s confidence. With these abilities, I can perform my work easily and end up getting the right resolution for the issue or for the given situation. I am patient, and because of this, I get along well with my client. I am a hard worker and I always do my best with beating deadlines. I can work under pressure and I even extend hours just to finish the tasks that are given to me. The ability to multi-task is also one of my strengths, most especially when I became a mom. It makes me more dynamic. I am well organized; I always make sure that all the things I need to do for the day are accomplished. I am very eager and willing to learn new things. These make me more knowledgeable about the job and allow me to enhance my efficiency and productivity as a worker. I am a troubleshooter. With this, I believe that all problems have solutions. That means that I never give up if tough times come along my way.

    $3.33 /hr
    0 hours
    0.00
  5. Joanalyn N.

    Joanalyn N.

    experience in BPO industry, Customer Service, Technical Support

    Philippines - Tests: 6 - Portfolio: 1

    When it comes to work, success to me is simple, getting the task done before the deadline ends. Meet your goals ahead of time for you not to be in rushing things. Since I have a family now, all I want is just to work at home while looking out for my baby. I believe in a work life balance relationship. You have time to work, you have time for your family. One of my dream job is to work in international operations/client wherein I can acquire different knowledge and skills and in the end I can share it to my future clients. - Eight years of call centre experience - Handled US, UK and Aussie accounts - experienced in handling,difficult customers/advanced age customers - experienced in providing excellent customer service and technical support assistance. - Recognized Employee of the Month twice for the teamwork and hardwork for the company. - experienced in virtual administrative assistant. - a bit of experienced in web research and lead generation

    $3.33 /hr
    389 hours
    2.90
  6. Vu Duy Tu

    Vu Duy Tu

    JavaScript, CSS, HTML and Java

    Vietnam - Tests: 3 - Portfolio: 2

    I have 6 years experience developing web and desktop applications . I have some projects created with PHP, JAVA (Applets, Swing, JSP, JSF, JBOSS, Servlets), JavaScript, CSS. Try to find more opportunities for development of websites as well as desktop applications. I consider myself self-taught and always willing to acquire additional skills and training as required. I also havesome experience in SOA (Service Oriented Architecture), XML, AJAX and Photoshop. Skin by ohloh: https://www.ohloh.net/accounts/tuvd My git: https://github.com/tuvd08

    $22.22 /hr
    16 hours
    4.94
  7. Shah F.

    Shah F.

    PHP, Mysql, javascript, css, jquery ,wordpress developer,3D Cart,Big C

    Pakistan - Tests: 2 - Portfolio: 14

    to develop the responsibilities with my education and related experience, and to secure a responsible position in the capacity where I may contribute for the growth of both prospective employer and myself. i am a three years experienced web-developer full time freelancer . I worked with the local Pakistani software companies as Sr. Software-Architect/Engineer. My expertise in php, mysql , wordpress, wordpress customization , custom template integration , custom php cms, database management, css , PSD to HTML,HTML5 ,responsive webdesign, jquery , javascript, 3D cart , Zencart , OS commerce,Big Commerce, SEO, site speed optimization ,Paypal gatway integration .

    Groups: Application Developers Alliance, Bluehost Developers and Designers

    $12.00 /hr
    3,847 hours
    4.84
  8. Cristian Santiago

    Cristian Santiago

    Infrastructure Administrator(esp. Windows) and Expert Problem Solver

    United States - Tests: 3

    I have been working on IT for almost 15 years now. I am a generalist, a problem solver. I have more experience on Windows Infrastructure but I do also get along pretty well with Unix environments. I have worked for Microsoft Enterprise Support, then continued working as infrastructure administrator for other companies. I have experience in different kinds of Technology and even if I don't have, I can pick it up really quick, my mind seems to be wired up that way.

    $22.22 /hr
    0 hours
    0.00
  9. Tvrtko Begovic

    Tvrtko Begovic

    Senior developer

    Croatia - Tests: 3 - Portfolio: 7

    I am a senior developer with twenty years of programming experience mostly in Microsoft technologies (C, C++, .NET, C#, MS SQL, Sharepoint). Besides development, I've managed small projects, written functional and technical specifications and done customer interviews and support. I am interested in new technologies and platforms and ready to invest my time in learning.

    Groups: Microsoft Certified Professionals

    $16.67 /hr
    0 hours
    0.00