Technical Support Representatives

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Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I have 10 years of technical support & customer service experience and have worked with various US clients & their customers. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,825 hours

Ivan Del Rosario

Ivan Del Rosario

Experienced Customer Service Representative

Dominican Republic - Tests: 1

Great multitasking skills, able to handle multiple task according to company needs, personal availability, great communication skills both verbally and written fitting into the subject and professionalism entitle handling. Capacity to handle stressful situations without having to leave the tasks assigned. Able to handle human relations perfectly in a positively manner. Experience having relations with several foreign users and different cultures understanding. Great communication skills able to understand variety of customers different culture. Advanced computer skills, typing, understanding and certain knowledge in information technology, specially networking. Up to date with latest technology, able to handle latest information on electronics. Great Customer Service skills, Former top Agent for Samsung Electronics America , Laptop's department. Ability to solve complex issues with Laptop's and mobile electronics 5 Month Experience for Customer Tech / Customer service looking forward to keep enriching my career.

$11.00 /hr
0 hours

Jayson Lim

Jayson Lim

Technical Support Specialist/IT Help desk Technician/Data Entry

Philippines - Tests: 3

I have 6 years of work experience in Contact Center environment as a Technical Support Specialist serving US based end-users. I spent the last three years as an IT Help desk technician. Highly skilled in troubleshooting software and hardware related issues on a Windows based client. Have basic knowledge of Active Directory User Account management(i.e. password resets, freeing up locked accounts and updating profile information). I am currently looking for a full-time position.

$5.55 /hr
104 hours

Herbert A.

Herbert A.

Customer Service, Technical Support, Project Lead, Team Manager

Philippines - Portfolio: 2

An experienced and multi-awarded Shared Services Customer/Sales support, Technical support, Team Manager/Project Lead with 11 years of work experiences. Comprehensive experience in managing Teams and Hardware/Infrastructure and software projects from Launch-to-BAU. Extensive team management and skills, task scheduling, activity tracking and project issue management. Specialized in customer-service oriented business architecture. I am positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving the best in whatever I do. I am a result oriented person, fully dedicated to my work. I am also a person to be trusted, honest and reliable. Team work is my best attribute. Moreover you should not hesitate to hire me, I will do my utmost best to achieve the goal. If you have the time, I'd be thrilled to share more about my background.

$11.00 /hr
0 hours

John B.

John B. Agency Contractor

Expert Graphic Designer,Data entry, VA ,Computer Technical Support

United States - Tests: 5 - Portfolio: 7

Computer Technical Support || PowerPoint Specialist || Documentation Specialist || Graphic Design ||Infographics || Photo manipulation ||Photo Retouching|| Creative Ideas PPT Powerpoint Presentation Specialist with over ten years of experience supporting financial analysts, management consultants, and market researchers in the production of high-end pitch books and presentations for print and projection. I have designed and edited numerous PPT Slides My mantra is to meet stringent deadlines & deliver projects with impeccable accuracy. Specialties: Presentation design, editing and production, including high-end PowerPoint animation, Photoshop editing , montage video editing, Expert in PC (Hardware and Software) and more than 10 years of computer and internet experience, from basic and advance setup and windows installation to software use in various file types such as MS Office, and virus and other malware checking and cleaning. Internet Search and Research and solving all kinds of computer problems. Payment Terms: For creation of Customized Template Designs, creation of artworks, etc. - fixed rates will be applied

$12.00 /hr
2 hours

Milan P.

Microsoft Computer Technical Support Expert and Virus Removal Expert

India - Tests: 7 - Portfolio: 3

Respected Sir , I have 7 years of experience in Technical support and customer support also . I have completed Microsoft certifications Also .About my Working experience have worked for Netgar,Belkin Hp and mcafee companies as Senior Tech Support Agent,Escalation Lead,Manager and customer service agent I can install Operating systems,configure printers usb and wireless,configure any router wireless and remove any viruses in minutes . I am good in removing Viruses,computer troubleshooting,printers,networking, any kind of work can do quickly .I am interested to work and can be much dedicated to your work and provide 100 % job satisfaction.I am very flexible with any shift and can also do overtime if required .. Currently working on remote desktop fixing computer troubleshooting issues from usa and uk clients and providing support over phone and Remote desktop with 100 % Resolution and satisfied customers I have the following skills * WINDOWS:- * Desktop Support. Currently Working with Us Tech Support and doing 1) Tune ups 2) Virus Removal 3) Wireless router/Modem Configuration 4) Pritner usb and wireless Configuration 5) Software Installation 6) Browser Hijack removal 7.) IP Camera Configuration , Etc .., Can Fix any kind of issues in computer troubleshooting working as Level 3 Technical Support Agent and Manager for Escalation leads . * Virus Removal Expert can remove manually and through registry . * Installation and trouble shooting of Windows 2000 Prof, Windows XP Prof / Home, Windows Vista, Windows 7 & 8. * Wireless Routers / modem Configuration * Networking Configuration * Printers Wireless Configuration and usb Installation . * TCP/IP Configuration. * DNS, DHCP Installation. * Create / manage User accounts and Groups. * Helpdesk Support. Thank you .

$5.00 /hr
0 hours

Ma. Sarah Stephanie Si-Bilbao

Ma. Sarah Stephanie Si-Bilbao Agency Contractor

Technical Support

Philippines - Tests: 1 - Portfolio: 1

After 3 years of working with AT&T, I developed a wider view regarding connection issues, no browse, installation of anti virus, can't send email through web base mail and outlook client mail. I gained knowledge on Ebay listing after working for an Australian Client. I'm knowledgeable with Microsoft Word, Microsoft Power Point, Excel and Adobe Photoshop.

$14.00 /hr
792 hours

Carlos Tejeda

Carlos Tejeda

Technical Support / Customer Service

Dominican Republic - Tests: 2

I have been in the call center business as customer service and technical support agent, team leader and supervisor for 8 years now for companies such as ACS Xerox, Stream Global Services and Convergys. My first experience was troubleshooting Android and iOS devices and providing customer service for Sprint and Boost Mobile for 3-years. My most recent experience was providing technical support via email for Western Digital for a large line up of products such as internal drives (SATA), external drives (USB, Thunderbolt), NAS drives, and business servers supported on Windows and OS X. I have a wealth of experience using different CRM applications/softwares such as Clarify, Salesforce and Zendesk; also I am very familiar with call and workforce management applications like Avaya CMS and IEX TotalView, and MicroStrategy for business data analysis. In addition I can work with Microsoft Word and Microsoft Excel for creating and running reports if needed. I have worked with GoToAssist and TeamViewer for remote support. Hereunder are the skills I can put at your services to accomplish success for your client and customers. • Phone Support • Email and Chat Support • Fluent English and very good grammar • Leader • Proactive • Technical Support oriented • Excellent Customer Service skills

$12.00 /hr
505 hours

Stefan Milicevic

Stefan Milicevic

Technical Support/Network Administrator

Serbia - Tests: 9 - Portfolio: 1

🌍 Hey everybody, thanks for visiting my profile! I Am an enthusiastic person, with ideas and thinking out of the box, I have a lot of interests in the new technologies, networking and everything related to cyber security. Highly motivated and always willing to learn and accept new challenges! To mention few, i have Basic and Advanced knowledge of: 💡 ~ cPanel ~ WHM ~ VestaCP ~ Linux ~ Windows ~ VMware ~ OSX ~ Dedicated Servers ~ Virtual Private Servers (VPS) ~ Cloud Hosting ~ Migrating Servers & Websites -Networking & Devices ✅ ~ Cisco ~ Mikrotik ~ Ubiquiti ~ Subneting ~ TCP/IP ~ Wireless ~ VPN ~ DNS ~ DHCP ~ Name Servers ~ Netflow Analyser -Web ✅ ~ Wordpress & other CMS's ~ Fresh Desk ~ CSS & HTML5 ~ SEO on site ~ Google Analytics ~ Google Webmasters ~ Google Adsense ~ Affiliate Marketing ~ Article Writing ~ Keyword Research -Area of interests ✅ ~ Network Penetration testing ~ Ethical Hacking ~ Network Security ~ Python

$9.00 /hr
0 hours