Technical Support Representatives

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  1. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,533 hours
    4.08
  2. Sridhama Das Bernardo

    Sridhama Das Bernardo

    Customer Service Representative and Technical support

    Philippines - Tests: 6

    In my years of experience, I always make it a high priority to deliver excellent customer service and technical support. Not only general customer service and also technical support, I always aim to deliver superexcellent customer service, wherein the customer is satisfied with the solution I provide, but is also provide several options which would enhance his experience with the service. Let's sit down and discuss how my principles may improve your company's Customer Service and technical service image.

    $3.33 /hr
    6,949 hours
    0.00
  3. Benjie A.

    Benjie A. Agency Contractor

    Technical Support, Customer Service Rep, Phone/Live Chat/Email,

    Philippines - Tests: 10 - Portfolio: 3

    My main goal is to provide support and build the best reputation that I can. I'm here to provide the best work you can ever receive in the most time-efficient way possible. What I can do: - customer service through phone/live chat/email - telesales & appointment setting - level 1 technical support - data entry - transcription Right now, I don't have a full time job. If you hire me, it will be beneficial to the both of us. I get a job, and you get the most of your money since I don't have any other things to worry about. Contact me and I can get your job done with quality and accuracy!

    Associated with: Top of the Class Contractors Agency, Contact Center Customer Service Agency

    $3.33 /hr
    0 hours
    0.00
  4. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,509 hours
    4.80
  5. May Cupcupin

    May Cupcupin Agency Contractor

    CUSTOMER SERVICE|TECHNICAL SUPPORT|LEAD GEN|APPOINTMENT SETTING|SALES

    Philippines - Tests: 7

    I have worked for more than 8 years for major BPO companies in the Philippines and I have helped managed our family business for more than a decade. I also have worked for a travel agency for more than a year and helped increase customer retention and sales. These work experiences has helped hone my excellent sales and customer service skills to drive revenue and profits in every projects I engage in. Rest assured, I work efficiently with guaranteed returns.

    Associated with: Contact Ventures, Techie Zone, Client Expert Solutions, Solution's Hub, Premier Tech, Reaction Formation

    $8.89 /hr
    11,593 hours
    4.97
  6. Joanalyn N.

    Joanalyn N.

    experience in BPO industry, Customer Service, Technical Support

    Philippines - Tests: 6 - Portfolio: 1

    When it comes to work, success to me is simple, getting the task done before the deadline ends. Meet your goals ahead of time for you not to be in rushing things. Since I have a family now, all I want is just to work at home while looking out for my baby. I believe in a work life balance relationship. You have time to work, you have time for your family. One of my dream job is to work in international operations/client wherein I can acquire different knowledge and skills and in the end I can share it to my future clients. - Eight years of call centre experience - Handled US, UK and Aussie accounts - experienced in handling,difficult customers/advanced age customers - experienced in providing excellent customer service and technical support assistance. - Recognized Employee of the Month twice for the teamwork and hardwork for the company. - experienced in virtual administrative assistant. - a bit of experienced in web research and lead generation

    $3.33 /hr
    389 hours
    2.90
  7. Julio Carvajal

    Julio Carvajal

    CCIE 42930,2xCCNP,Juniper Specialist

    Costa Rica - Tests: 2 - Portfolio: 4

    Senior Network and Security engineer with more than 10 certifications from different vendors including a CCIE. If you hire me you will be hiring an ex-former Cisco TAC Security Engineer that worked in more than 1000 different cases with different Cisco Equipment and Issues. I have experience leading big projects, creating documentation, designing , configuring and troubleshooting different networks. During my years of Freelancer I have taken tickets for multiple vendors (Juniper, Cisco, HP, CheckPoint, Fortigate, Palo-Alto, SonicWall) and I have even provided training worldwide for different companies. Here are the certifications I have: CompTIA Security+ Wireless OffSec Pentesting CCNA JNCIA CCNA Sec CCNP Security CCNP Routing&Switching JNCIS-SEC CCIE Routing&Switching 42930 Languages: Spanish, English Thanks for checking my profile and I hope you have a great day, Regards, Julio Carvajal

    $77.78 /hr
    162 hours
    4.91
  8. Pop Dragos

    Pop Dragos

    Expert Web Developer

    Germany

    I'm a eager young developer with over 3 years experience in commercial programming and over 8 years of experience in programming in general. My strong points are my dedication to quality and my strong algorithmics background which drives me to try and find the most efficient solution. I have worked on all kinds of projects ranging from small business websites to huge online platforms. I always strive to provide the highest quality i can and always try to learn from each project. Also, people say i'm a really nice guy, so hope we have fun and make great projects together.

    $24.00 /hr
    1 hours
    4.98
  9. Senthil Kumar N

    Senthil Kumar N Agency Contractor

    Computer Savvy with 8+ year of Experience in IT

    India - Tests: 8 - Portfolio: 1

    A Good Hardworking, friendly Contractor – Every team needs one of best contractor, and there’s none better than me. To be an efficient person in handling challenges in the work and utilize my skill sets to the best of my ability.My most priority working in oDesk is to get employer's satisfaction by providing quality work within given time. I have done many projects in Odesk and got good feedback from my employer. I have good skills in Software testing, Manual testing, Data Entry, Web Research, Data mining jobs. I always want to learn new technologies to improve my knowledge and skills. I would like to have long term relations with my employers and I am sure I will be good to be a part of any team I work for. When hiring a contractor on any marketplace like oDesk, it will be more difficult for the employer to find the right candidate with honesty, integrity, knowledge and expertise. They have to look for the contractor who is committed to achieve the best possible result for you. Then you have deal with the person who have all the above, Which my profile perfectly suits and my focus is on creating a relationship of respect and trust with all my clients.

    Associated with: Tech Click

    $11.11 /hr
    5,762 hours
    4.89