Top 50+ Telemarketing companies

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Strategic Solutions BPO Avatar

Strategic Solutions BPO

Masaya, Nicaragua

If you are looking for an agency that takes over the customer service area of your company, Strategic Solution is your best choice. Strategic Solution is an agency with high experience in the area of customer service, with professional, intelligent agents, committed to work, oriented to results and accustomed to working under pressure no matter how difficult or large the work is. We 5 have bilingual and trilingual agents with fluent management of the Spanish, English and Italian languages. Our agents have worked for companies in the United States of America and other European countries obtaining a high degree of satisfaction from their employers. In strategic solution we also have experience in the area of telesales, SEO research, surveys database development, data entry and logo design.

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SEO Keyword Research
Customer Support
Data Entry
Medical
Spanish to Italian Translation
English to Italian Translation
Market Research
Hourly rate $7.00 - $15.50
Member since Aug 16, 2018
Platinum Agency Avatar

Platinum Agency

Santo Domingo, Dominican Republic

Do you need to improve your sales or generate more leads? We're a team of highly skilled appointment setters and lead generators with over 2 years of experience in the industry. We're fluent both in English and Spanish.

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Lead Generation
Outbound Sales
Telemarketing
Hourly rate $5.00 - $8.00
Member since Jul 19, 2018
Bright Path Staffing Services Avatar

Bright Path Staffing Services

Talisay City, Philippines

As a Top Rated Freelancer on Upwork for years, this agency was launched to help other Philippines-based freelancers find a bright career without leaving their families behind. We currently have 5 home-based attentive and keen to details staff. We aim to grow as we provide excellent service to our existing and new clients. Why partner with us? -80+ percent reduction in cost -Lower rate compared to other staffing companies -Transparent time tracking and activity reports -We offer home-based staff (for now!) -Fully transparent pricing We provide but not limited to the following expertise: -First Class Customer Service -Superstar Virtual Assistant -Highly-Skilled Back Office Support -Expert Appointment Setters and Telemarketers -Efficient Data Processing Specialists ***Hourly rate starts at $6.00 ONLY (Still flexible depending on your budget and needs)*** ***We can also do fixed-price projects*** MESSAGE US FOR A FREE QUOTATION

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Online Research
Technical Support
Lead Generation
Data Entry
General Transcription
Property Management
Virtual Assistant
Hourly rate $6.00 - $6.00
Member since Jul 11, 2018
Integrated Client Solutions Avatar

Integrated Client Solutions

Tijuana, Mexico

Integrated Client Solutions (ICS) is a world-class Contact Center strategically located in Tijuana, Mexico – just minutes from San Diego. We feature a professional, bilingual (English/Spanish), and performance-driven Workforce. Our core business is to help you establish a high-performance and cost-e effective Nearshore Center in Mexico. ICS’s solution will allow you to reduce labor and operational costs while accomplishing your corporate performance objectives. It is not outsourcing! Why? Because your company maintains daily operational control. ICS as a nearshore satellite center is an extension of your existing call and servicing centers. You will maintain company culture, policies, procedures, training, strategies – as well as gain agent and staffing capacity without the legal and labor complications. Reduce Cost: Dramatic cost savings of 50-70% lower than your current fully loaded employee expense in the US! Improve cost efficiency of your sales, servicing and/or collections operations Ancillary, bottom line benefits such as increased sales, increased recoveries, reduced losses, etc. When we say “above and beyond the call” we mean it. Because our service isn’t just about answering calls, it’s about using communication and technology to elevate your customer experience and develop flexible solutions that improve your bottom line. Integrated Client Solutions is different from other service providers because we redefine the customer experience to proactively showcase your brand in the best possible light. We create custom omnichannel solutions for each client that deliver innovation, engagement and results. So, whether you need 50 or 100 agents, our goal is to boost satisfaction, maximize service and cultivate loyalty so your customers feel connected to your brand. Then their commitment increases, they advocate for your products and they choose you over your competitors. That's the ICS advantage. integratedclientsolutions.com

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Outbound Sales
Technical Support
Customer Support
Customer Retention
Online Chat Support
Telemarketing
Hourly rate $13.50 - $13.50
Member since Jun 22, 2018
PENHA SERVICES Avatar

PENHA SERVICES

Recife, Brazil

Hello! We are Igor Penha and Sandra Penha, together we have an agency with various skills and areas of expertise, our skills are mainly in the area of ​​Customer Service and Customer Support, we have to offer your company the following services: Reply emails using Zendesk. Page management by facebook. Extensive experience with Zendesk, Shopfy, woocommer (querying orders). Telephone service (Inbouns and Outbound)- extraordinary experience. Scripting / Macro Creation. Sales by Phone. Game Testing. Manual Test Execution.

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English to Portuguese Translation
Call Center Management
Customer Support
Shopify
Software QA
Male
Zendesk
Hourly rate $5.00 - $5.00
Member since Jun 6, 2018

Vertex Global Solutions Inc.

Cabuyao City, Philippines

I have been in the BPO industry for more than 8 years, both inbound and outbound. I've catered campaigns in the US, UK, Singapore, Canada, and Australia. I have handled different campaigns for cold calling, lead generation, real estate campaigns, SEO, solar, insurance accounts, web research, data entry, and a lot of appointment settings. I'm a hard-working person. I have a positive attitude, and I am focused and determined to succeed. I am comfortable dealing with different levels of the organization and I am extremely organized, resourceful, and totally capable of multitasking to meet any fast-paced working environment. I have strong interpersonal and organizational skills and exceptional written and verbal English communication skills; committed to excellent customer service, being easy to work with, and committed to everything I do, especially the ones I'm getting paid for, for a reasonable rate. My only intention is to provide the best service possible, with positive results. I'll do my best to meet the clients' satisfaction and for the success of the company. I can quickly learn and adjust to my clients’ preferences and ensure that everything will run smoothly and not deviate from my client’s parameters.

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Online Research
Lead Generation
Data Entry
Virtual Assistant
Search Engine Optimization
Phone Communication
Sales
Hourly rate $10.00 - $10.00
Member since May 30, 2018

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Frequently asked questions

What does a company telemarketer do?

Telemarketers are in the business of selling products to potential customers over the phone or through web conferencing.
Oftentimes, telemarketers are based in call centers where they all work together. Some of these call centers can be found in countries like the Philippines, but you may also find some in New York and San Francisco. You’ll often see this type of marketing employed as B2B lead generation.

How much do telemarketing companies charge?

A U.S.-based telemarketing service can cost between $20 and $75 an hour. There are lots of opportunities to outsource this work to different countries as well with the average cost coming in between $12 and $20 an hour.
Some telemarketing services can charge by the lead instead. If your marketing service prices with that model, then you may be looking at between $35 and $60 per lead.
Of course, services like Upwork make it easy for you to find telemarketing companies or freelancers who are upfront about their pricing, making it easy for you to find the perfect match for your budgetary needs.

What are the examples of telemarketing?

There are several ways to employ this type of outbound marketing. Depending on the stage at which the call is happening, it can sometimes be called cold calling if it’s at the start of a customer relationship. This is when the telemarketer doesn’t have a relationship with the lead but his calling as a form of lead generation.
There’s also the follow-up call, which is a form of lead nurturing and customer support. On these calls, the telemarketer is looking to improve the customer experience and answer any outstanding questions the customer may have about the product.

How do I get a job as a telemarketer?

Many telemarketing companies typically offer on-the-job training and do not require any educational experience, although many call centers may require that you at least have a high school diploma or equivalent.
Telemarketers need to have a lot of patience because they’ll be doing what’s called outbound telemarketing, or reaching out directly to strangers. These conversations will often not flow as expected and a telemarketer will need the skills and marketing strategies to cope with anyone who may not be courteous to the sales team.

What are the pros and cons of working in a telemarketing company?

While working as a telemarketer can be a lucrative career that can bring in many new leads for a business, it doesn’t always make sense to have one in-house. Startup costs for telemarketing equipment and training can sometimes get expensive, and if you don’t have sales experience, it’s unlikely you’ll be generating your own high-quality leads right away.
This is where outsourcing can come in handy. Handing your market research over to a telemarketing service provider will save you on startup costs and put you in touch with some salespeople skilled at doing this kind of work. A full-service telemarketing agency will be skilled in information technology, cold-calling, appointment setting, and follow-up calls. These are all key points in business development.
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