Hire the Best Appointment Setters
in Australia

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Frank M.

Sydney, Australia

$50/hr
4.7
90 jobs

I have over 20 years of leadership experience in telemarketing and lead generation across Australia and Singapore, as well as Asia Pacific and quite a lot of work Globally. I have worked for Orange, Ericsson, Dassault Systemes, Avaya, Optus and Telstra. Critical skills are lead generation and appointment setting at the C-Level. I have an Information Technology and MBA degree from the University of Canberra.I have over 20 years of experience in SDR roles—both vendor-side and agency-side—I’ve focused heavily on cloud technologies (UCaaS, SaaS, IaaS). In the past year alone, I generated approximately $500K USD in recurring revenue, Available for 20-30 hours a week for Australia and APAC/EMEA only. Also, if you have provided negative feedback to any of your freelancers, I'd rather not hear from you.

  • Appointment Setting
  • Telemarketing
  • Lead Generation Strategy
  • List Building
  • Lead Nurturing
  • Telemarketing Scriptwriting
  • Sales Strategy
  • Business Development
Tahni R.

Hervey Bay, Australia

$40/hr
4.6
139 jobs

I have over 20 years experience in Customer Service and Sales. I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Throughout my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I also provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs, Google Calender, Google Spreadsheet and Desktop. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivery high quality, fast and accurate services.

  • Customer Service
  • Cold Calling
  • Email Communication
  • Phone Support
  • Customer Support
  • Receptionist Skills
Sameet R.

Mount Louisa, Australia

$13/hr
5.0
4 jobs

Are you looking for someone who can turn leads into booked calls — and booked calls into revenue? That’s what I do. I’m a 25-year-old appointment setter and sales professional with hands-on experience in cold outreach, inbound lead conversion, and high-volume prospect handling. Here’s what I bring to the table: ✔️ Appointment Setter – Lead Generation Agency & Sports Development Program Worked high-volume cold leads daily — qualifying prospects, handling objections, and consistently booking qualified calls. Experienced in controlling conversations and moving leads from interest to action. ✔️ Appointment Setter – Finance YouTuber (700K+ Subscribers) Worked directly with a large personal brand in the finance space, converting inbound interest into qualified appointments. Developed strong skills in trust-building, lead qualification, and protecting the closer’s calendar with high-quality bookings. ✔️ Online Sales Consultant – Furniture Company Handled inbound enquiries, guided customers through purchasing decisions, managed objections, and closed sales through phone and chat support. This strengthened my consultative selling approach and ability to convert warm interest into sales. ✔️ Strong Phone, DM & CRM Communication Confident handling calls, Instagram DMs, follow-ups, and CRM management. I value clear communication, quick response times, and consistent pipeline movement. I don’t just set appointments — I help create momentum in your sales pipeline. If you’re looking for someone reliable who can integrate into your team, manage leads professionally, and keep your calendar filled with qualified prospects, let’s connect.

  • Sales Lead Lists
  • Lead Generation
  • Social Media Lead Generation
  • Digital Marketing
Carlein L.

Ipswich, Australia

$15/hr
5.0
4 jobs

Teaching & Tutoring English Tutoring (Grades 1–9) ESL Teaching (Online & In-person) Math and English Tutoring Early Childhood Education Lesson Planning & Curriculum Design Special Needs & Disability Support (10+ years) Classroom Management Behaviour Management Child Development Knowledge Activity Planning for Preschool & After-School Parent Communication & Progress Reporting Customer Service & Support Customer Support (Phone, Chat, Email) Conflict Resolution Handling Complaints Professionally Hospitality Customer Service Remote Client Support CRM Use & Data Entry Sales & Business Development Business Development Representative Appointment Setting Lead Generation Cold Calling & Warm Calling Telemarketing Outbound & Inbound Sales Fundraising Calls Script Following & Script Writing Objection Handling Closing & Upselling Customer Acquisition Freelancing & Online Work Virtual Assistance Data Entry & Data Accuracy File Management & Digital Organization Proofreading Short Texts Basic Research Email Management Remote Productivity Tools (Zoom, Google Workspace, etc.) Marketing & Recruitment Social Media Marketing Content Writing (Short Form) Creating Recruitment Pipelines Student Recruitment Online Outreach Basic Graphic Creation (Canva) Communication & Professional Skills Strong Written & Verbal English Clear Communication With Adults & Children Time Management Multi-tasking Team Collaboration Working Independently Attention to Detail Other Useful Skills Policy Writing Activity & Event Planning Record Keeping Report Writing Basic Administrative Support

  • Appointment Setting
  • Customer Service
  • Grammar
  • Teaching
  • Mathematics Tutoring
  • Hospitality
  • Mathematics
  • Writing
  • Tadpoles Childcare
  • ESL Teaching
  • English Tutoring
  • Sales
  • Cold Calling
  • B2B Lead Generation
Connor L.

Nimbin, Australia

$24/hr
5.0
15 jobs

I want to help you make your projects easier and help your business grow! Are you tired of hiring people with no passion or dedication to their craft? You should be. Do you want to engage and convert an audience? Imagine how much one video with only 50k views could generate you and your business, I can help, I have everything to make what you need, skills, equipment and paid software, Please contact me to discuss the details about what you need. If your unsure, take a look at my reviews. I pride myself on quality work because I love the feeling I get when I make a great video, It is an art form for me. I was born and raised in Australia and I have been using computers my whole life. From video editing to closing sales, I have been developing and refining these digital skills for as long as I can remember. I am very familiar with finding what things are trending on the internet and I use social media a lot so I usually have a pretty good idea about whats hot. Make sure to contact me today so you can get your task's done with the upmost care to ensure you get the best quality possible. I look forward to working with you. I can do any interviews and go through all sorts of hiring possess if you want. What are you wanting for? Send me a message so we can start making money together!

  • Video Editing
  • Sales
  • Storytelling
  • CapCut
  • Teaching
  • Drama
  • Editing & Proofreading
  • Online Research
  • Content Creation
  • Shopify
  • WordPress
  • Shopify Website Design
  • WordPress Website Design
  • Marketing
  • Influencer Marketing
Maranatha Joy B.

Perth, Australia

$5/hr
5.0
7 jobs

I worked as an Accounting Associate in 2013 promoted to a Manager in 2018. Meanwhile was working a part time as a freelance here at Upwork and outside. I am an expert in accounting field, insurance and Admin work and also Managing staff. I have also a 4 years experience as a call center agent worked with various task voice and non-voice account. Also worked as an appointment setter and a data specialist for 2 years in Real Estate agency Company. I also worked as an HR Recruiter for a year, Data Entry Specialist in a German Tech Company. I can showcase my capability and be able to grow with you; in your team and most especially in your company. I have a strong will of attaining success; can handle work under pressure and a fast learner. If I could be part of your company, I know I can be effective for a new task as long as I am given any instructions. The longer I stay, the more I become efficient. I could able to protect your company's reputation.

  • Administrative Support
  • Scheduling
  • Data Entry
  • Virtual Assistance
  • Inbound Marketing
  • Sales
  • Insurance Document Production
  • Outbound Sales
  • Cold Calling
  • Office Administration
  • Google Docs
  • Microsoft Excel
  • Product Listing Ad
  • Microsoft Word

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Appointment setting outsourcing in Australia: a hiring guide

Australia can be a strong market for appointment setting when your company needs English-speaking sales support, APAC time zone coverage, and professionals familiar with business communication in Australia, New Zealand, Singapore, or broader Asia-Pacific markets. The country has a relevant customer contact and sales labor base, with Jobs and Skills Australia reporting roughly 28,500 call or contact centre workers and 71,800 sales representatives in recent labor data.

Why hire appointment setters in Australia?

Appointment setters in Australia can be a good fit for clients who need professional outreach, clear English communication, and sales support aligned with APAC business hours. Many appointment-setting tasks overlap with customer contact and sales representative work, including handling inquiries, promoting services, using prospect lists, following up with clients, and maintaining sales records.

English is the primary language for business communication in Australia, which can simplify collaboration with U.S., U.K., New Zealand, and other English-speaking teams. Australia’s time zone can also support APAC-focused outreach and extend coverage when paired with teams in North America or Europe.

Cost considerations for hiring appointment setters in Australia

Hiring appointment setters in Australia may cost more than lower-cost outsourcing markets, but rates can vary by campaign complexity, sales experience, and required availability. On Upwork, appointment setters typically charge between $10 and $20 per hour at the platform median, while local Australian labor data provides broader context: Jobs and Skills Australia reports median hourly earnings of $38 for call or contact centre workers and $44 for sales representatives.

Premium pricing often appears for appointment setters with C-level targeting experience, B2B sales development backgrounds, niche industry knowledge, or advanced customer relationship management (CRM) and automation skills. Entry-level freelancers may focus on list calling, basic qualification, and appointment booking, while mid-level and senior professionals may support script refinement, objection handling, pipeline reporting, and more complex business-to-business outreach.

For a broader view of appointment-setter pricing, review Upwork's appointment setter cost guide.

Tips for hiring appointment setters in Australia

To hire appointment setters in Australia more effectively, align the freelancer’s outreach experience with your target market, call windows, and sales process. These tips can help you evaluate candidates with the right regional and role-specific context:

  • Define your target customer profile and lead source upfront. Specify whether you need cold outreach, warm lead follow-up, inbound conversion, or reactivation campaigns so candidates can show relevant examples.
  • Clarify CRM and tooling requirements. Appointment setters in Australia commonly work with CRM platforms such as HubSpot, Salesforce, and Zoho. Confirm the candidate’s proficiency with the tools your team uses.
  • Ask about APAC calling experience. If you are targeting Australia, New Zealand, Singapore, or nearby markets, ask candidates about local call windows, business etiquette, and experience with regional decision-makers.
  • Review examples of call scripts and objection handling. Strong appointment setters can adapt messaging to your market and handle common objections while keeping the conversation professional.
  • Confirm availability and reporting cadence. If your outreach depends on specific time zones, verify that the freelancer can work during the hours that matter for your prospects and report on booked meetings, show rates, and lead quality.
  • Look for evidence of B2B sales process maturity. For higher-value campaigns, review work history for experience with lead qualification, sales development representative workflows, multi-touch follow-up, and CRM hygiene.
  • Review work history and client feedback on Upwork. Look for patterns around communication, reliability, and responsiveness to revisions. Upwork's freelancer vetting guidance offers additional evaluation tips.

For help structuring your job post, see how to post a job on Upwork.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

Frequently asked questions

Are appointment setters in Australia experienced with international brands?

Appointment setters in Australia may have experience with clients outside their home market, especially when their work involves APAC outreach, English-speaking markets, or global B2B sales campaigns. When evaluating candidates, look for work history that includes international clients, regional outreach, CRM reporting, and campaign examples that match your target market.

How do appointment-setting rates in Australia compare to U.S. hiring costs?

Appointment-setting rates in Australia can vary depending on contract structure, sales complexity, and experience level. Upwork's platform-wide median for appointment setters is $10 to $20 per hour, while the U.S. Bureau of Labor Statistics reports that sales and related occupations had a median annual wage of $37,460 in May 2024. Direct comparisons depend on whether you are hiring for freelance appointment setting, full-time sales support, or a more specialized sales development role.

Can I find appointment setters in Australia experienced with B2B SaaS or technology sales?

Appointment setters in Australia may have experience with B2B SaaS, technology sales, and other business services outreach. When reviewing candidates, ask for specific examples of past campaigns, target personas, CRM workflows, LinkedIn outreach, and qualification criteria used for software or technology buyers.

What should I look for when evaluating appointment setters in Australia?

When evaluating appointment setters in Australia, start by reviewing work history for projects similar to your target market and sales cycle. Confirm CRM proficiency, lead qualification approach, call availability, and communication style. For ongoing or high-volume work, consider a short paid test project to evaluate appointment quality, reporting habits, and fit before committing to a larger engagement.