Hire the Best Corporate Social Responsibility (CSR) Specialists
in the United States

I believe I'm the kind of person you're looking for. With 3 years of experience in customer service and tech support, I have developed a strong work ethic and the ability to stay calm and professional in any situation. I’m proactive, adaptable, and always eager to learn and improve. I understand the importance of delivering excellent customer service and can easily build rapport with clients while resolving their concerns quickly and efficiently. I’m also someone who takes initiative, handles challenges with a positive attitude, and thrives in fast-paced, dynamic environments. My focus on teamwork and strong communication skills helps me collaborate effectively with colleagues to achieve common goals. With my experience and mindset, I am confident I would be a great addition to your team.

I help businesses deliver exceptional customer experiences by providing professional customer support, quality assurance, and administrative assistance. With over 10 years of experience across banking, retail, travel, and financial services, I specialize in quality monitoring, compliance, customer support, fraud prevention, account servicing, dispute resolution, and virtual assistance. I am committed to accuracy, professionalism, and helping businesses improve customer satisfaction and operational efficiency.

As a seasoned BPO Professional for more than 18 years, I have been an efficient and confident Customer Service Support, Team Lead and Quality Specialist with demonstrated experience working in the telecom. software, sales, corporate health and food. I have gained vast knowledge and skills in Customer Support and Administrative Support. My work experiences has equipped me to be a leader, a follower and an effective communicator with a keen ability to listen and react to diverse customers. I thrive on challenges and am capable of responding to your needs as they change. I thrive on interacting with people and can build strong relationships in the workplace where I can give and receive guidance from other successful members Please see projects and portfolios handled outside Upwork: • T-Mobile USA – Customer Service and Quality Assurance for Telecommunications • T-Mobile USA - Team Lead - Financial and Collections Inbound • AT&T SE and DirecTV - Inbound Customer Service and Sales, Subject Matter Expert • Satoyu Trading Singapore - Sales, Trading and Merchandising - Field and Clerical • Microsoft – Customer Service and Quality Specialist -Technical Support Inbound and Chat •Fitness Passport Australia- Customer Service Account Management - Corporate Health Service