Hire the Best English Specialists
in Singapore

I am a native Mandarin Chinese speaker from China and have been living and working in Singapore for many years. I hold a Degree in Tourism Management and have over 15 years of professional experience in customer service, investor relations, business development, and sales operations, working with clients and partners across Singapore, Malaysia, Hong Kong, China, and Japan. I work professionally in both English and Mandarin and communicate daily with clients, colleagues, and business partners from diverse backgrounds. In addition to my corporate experience, I have completed a variety of AI training and data annotation projects, including content evaluation, response rating, data labeling, transcription, and quality review tasks. As a native Mandarin speaker with strong English communication skills, I am comfortable working on both Mandarin and English language projects. I am detail-oriented, reliable, and committed to delivering accurate, high-quality work. Key Skills: • Bilingual Communication: Native Mandarin Chinese speaker with strong English communication skills, gained through more than 15 years of professional experience in Singapore. • AI Training & Data Annotation: Experience in AI training, response evaluation, content rating, data labeling, transcription, and quality review tasks for both English and Mandarin projects. • Research & Data Collection: Experienced in market research, online research, lead generation, data collection, data verification, and information gathering from multiple sources. • Content Review & Proofreading: Able to review and proofread English and Chinese content for accuracy, fluency, consistency, and natural language usage. • Customer Service & Operations Support: Extensive experience in customer service, investor relations, sales operations, CRM management, and stakeholder communication. • Cross-Cultural Communication: Extensive experience working with clients and partners across Singapore, Malaysia, Hong Kong, China, and Japan. • Attention to Detail: Meticulous, reliable, and committed to delivering accurate, high-quality work. Services Offered: • AI Training, Annotation & Data Labeling • LLM Response Evaluation & Quality Rating • Data Collection & Data Verification • Market Research & Competitor Research • Internet Research & Lead Generation • English and Mandarin Content Review & Proofreading • Localization Testing for Apps, Websites & Digital Content • Data Entry & Administrative Support • Customer Service & Virtual Assistance • English-Chinese / Chinese-English Translation (General Content)

I help founders and CEOs reclaim their time, reduce operational chaos, and scale with clarity — while I run the engine of the business behind the scenes. I’m Michelle, a Singapore-based with 10+ years of experience supporting founders and leadership teams across operations, HR, finance,and marketing functions. I build systems, own outcomes, and operate as your strategic right hand — so your business runs smoothly without constant firefighting or micromanagement. If you’re looking for a senior, reliable operator who can think strategically and execute independently, you’re in the right place. 💼 How I Support Founders & CEOs ⭐ Operation Lead and/or Chief AI Officer *Act as your right hand across operations, planning, and execution *Cross-department coordination and internal communication *Follow-ups, accountability tracking, and execution support * Operations & Systems - Workflow automation & SOP creation (from messy → scalable) *Business process optimization & operational documentation *Client account management & internal task administration *Building systems that reduce dependency on you * Look into your SOP and build automation around your system using AI and No Code APP ⭐ HR & People Operations (0 → 1 and Scaling) *Recruitment & hiring coordination *HR process setup (policies, onboarding, offboarding, performance support) *HR administration & people operations *Founder support on people decisions ⭐ Finance & Business Support *Expense tracking & basic bookkeeping support * Account Payable and Account Receivable *Vendor coordination & cost tracking *Working with your existing finance tools or advisors * Set Up your Xero account ⭐ Growth & Visibility Support *Lead generation & outreach strategy (omnichannel) *Client communication & account management *Social media management (strategy, scheduling, engagement) *Branding support & landing page and website building coordination *App Building 🧠 What Makes Me Different ✔️ Founder-Level Thinking – I understand priorities, and spot things through the crack before it become problem ✔️ Independent ✔️ Systems-Driven – I build once, so you don’t fix the same problem twice ✔️ Clear Communication ✔️ Tech Savvy - I have awesome learning ability in different software or tools that you are using ✔️ Broad Functional Expertise – Ops, HR, finance, legal, and admin under one roof I’m best suited for founders and growing businesses who need more than a task-based VA — and are ready for a trusted operator who owns outcomes. 🛠 Tools I Work With Workspace: Google Workspace, Microsoft Office Project & Ops: Notion, ClickUp, Airtable, Asana Communication: Slack, Zoom Design & Content: Canva, CapCut HR & Finance Tools: Deel, QuickBooks, Sleek, Xero, Ramp App Building : Zite, Bubble 🤝 Who I Work Best With ✅ Founders & CEOs ✅ Startups & growing businesses ✅ Agencies & service-based companies ✅ Clients who value trust, ownership, and structure 🚫 Not ideal for one-off microtasks or heavily micromanaged work I’m here to make your business calmer, clearer, and more scalable. Let’s connect and build a business that runs smoothly — without everything depending on you.

I am a former educator and curriculum planner with the Ministry of Education, Singapore for 18 years. In these roles I have developed a variety of skills that are necessary in the field of education and curriculum planning. If you need help with curriculum-related matters or private tutoring matters, please feel free to contact me. In addition, I have written textbooks and education materials with renown publishing companies.

I deliver precision and professionalism, whether it’s entering thousands of records flawlessly or handling customer inquiries with empathy and speed. If you need someone who gets things done right the first time, I’m your go-to. With 10+ years of experience across finance, education, hospitality, and logistics, I specialize in: - 🧾 Data Entry & Quality Assurance: Accurate recordkeeping, invoice processing, bank reconciliation, and system updates using Xero, ZOHO, Opera, Delphi, and more - 💬 Customer Service: Email support, booking coordination, service recovery, and CRM handling across high-volume environments - 📊 Administrative Support: Document management, vendor coordination, and SOP creation for smooth operations - 🌐 Multiplatform Experience: Skilled in e-commerce, ERP, and business platforms including Shopify, Shopee, TikTok, and AirWallex I thrive in remote, deadline-driven roles where attention to detail and clear communication are key. Let’s work together to keep your operations running smoothly and your customers happy.

I'm an Expert-Level English Speaker from Singapore with experience editing, proofreading, writing, doing voice work, and teaching. I have experience interacting with clients from Singapore, Doha, The United States, Japan, Spain, and Latin America, so if you're looking for someone with international exposure, I'm your person! Outline of Professional Experience: English Proficiency Test Quality Control Proctor - to verify that the AI grading on an online English proficiency test is correct and the score reflects the test taker's abilities accurately. Content Editor for Marketing Products on the Amazon Platform - writing, editing, and optimizing the marketing copy for products on Amazon to not only ensure connection with buyers and users, but also implementing SEO best practices to get our clients' products ranking high on the Amazon platform by incorporating relevant keywords in an organic and seamless manner. Scriptwriter and VO Artist - writing, directing, and voicing animated, informative Youtube videos about selling on the Amazon Platform. Content Writer for a Travel Blog - writing, editing, and incorporating SEO keywords in long-form blog posts targeted at young high school to college-aged readers who are particularly interested in traveling meaningfully. ESL Instructor - teaching academic, conversational, and business English to teenage and adult clients in Japan and Mexico. Screenplay Development - reading film and TV scripts and writing reports on the viability of production and adding notes for improvement.

Certified Project manager with a demonstrated history of working in the Telecommunications industry. Skilled in 5G, Negotiation, Business Planning, Analytical Skills, And Sales. Strong business development professional with a Bachelor focused in general Section from faculty of law. experienced in video editing and translation from English to arabic and vice versa