Hire the Best Administrative Assistants
in Zimbabwe

I’m a detail-oriented Virtual Assistant with 3+ years of experience in administrative support and customer service. I specialize in data entry, email handling, scheduling, and Microsoft Office tools (Word, Excel, Outlook, Publisher). I’ve worked as a receptionist and HR assistant at Davis Granite, where I managed client communications, organized files, and supported HR operations. I’m tech-savvy, resilient, and committed to delivering accurate, on-time results. Let’s work together to keep your business organized and running smoothly.

Leasing Manager and Assistant Property Manager running the full AppFolio workflow, leasing pipelines, tenant communications, work orders, and owner reporting for a 200+ Residential Portfolio, plus hands-on experience managing multiple Airbnb properties. That's backed by 15+ years of high-volume CX and e-commerce support at OmniContact BPO and Econet Wireless (Zendesk, Freshdesk, and Gorgias), consistently achieving 98% SLA, 85% CSAT, 75% FCR, and 90% schedule adherence across 800-agent campaigns, not occasionally. As a virtual assistant & operations specialist, I also handle calendar/inbox management; CRM hygiene (Salesforce, HubSpot); project coordination (Asana, ClickUp, Trello, and Notion); SOP development; and reporting, with practical AI/automation skills to cut repetitive work. Open to remote roles: Property Management | Leasing Operations | E-commerce Support | Virtual Assistance | CX & Operations Management Let's talk if you need someone who improves operations.

PROFESSIONAL SUMMARY I am a versatile and experienced professional with a strong background in administration, sales, customer service, and customer success. As a Certified Virtual and Administrative Assistant, I possess excellent communication skills, both written and verbal, with the ability to work effectively using various tools to produce outstanding results. With 5 years of experience in the SaaS industry, I have honed my skills in sales, marketing, and business development, including customer relationship management and human resources. My experience spans working with startups and established organizations, including an internship at Microsoft 4Afrika. In addition to my administrative expertise, I have experience working as a Virtual Assistant, where I have successfully conducted cold calls, set appointments, exercised my data entry skills and managed CRM systems. I am also interested in exploring voice-over opportunities, currently doing novice voice-over work, and I am eager to develop my skills further in this area. As a patient, committed, and eager learner, I thrive in challenging environments and am excited about opportunities that will leverage my technical skills, experience, and passion for growth and excellence.

Your business is growing; but your calendar, inbox, follow-ups, and daily operations shouldn't be growing on your mental to-do list. When you're a founder, CEO, or senior leader, it's easy to become the bottleneck without realizing it. You're switching between meetings, emails, client requests, scheduling, follow-ups, documents, and operational decisions; while still trying to focus on the work that actually moves the business forward. That's where I come in. I’m an Executive Assistant who acts as a proactive right-hand partner to founders, CEOs, agency owners, and senior leaders. I take ownership of the details behind the scenes so you don't have to constantly remember what needs to happen next, chase follow-ups, or spend valuable time coordinating moving pieces. My goal isn't simply to complete tasks. It's to reduce the amount of work and mental load sitting on your plate. Here's what I can take ownership of: Executive Support • Calendar and schedule management • Inbox organization and email communication • Meeting coordination and scheduling • Meeting notes, action items and follow-ups • Appointment and travel coordination • Deadline and priority tracking Operations & Business Support • Project and task coordination • CRM management and data organization • Workflow coordination • SOP and process documentation • Research and reporting • Document preparation • Administrative follow-through Client & Sales Support • Customer communication via email and chat • Client support and follow-up • Lead research and prospecting • CRM updates and pipeline organization • Appointment setting What makes my approach different is that I don't want to be another person you have to manage. I look at the bigger picture, identify what needs to happen next, keep track of moving pieces, communicate clearly, and follow through until things are completed. Proof that I can handle the details My background spans executive support, customer service, administration, sales, CRM management, and operations, giving me experience working across both internal business processes and client-facing responsibilities. A few examples: • Organized and processed 4000+ contacts into structured tracking records with contact-status and follow-up visibility. • Experienced with HubSpot, Zoho CRM, My Flow CRM, Follow Up Boss and Apollo. io for CRM organization, prospect research and business-development support. • Experienced with Google Workspace, Microsoft Office 365, Canva, Trello, Notion, Slack and Zoom. • Supported customer-facing and administrative operations across multiple professional environments, requiring strong communication, organization and follow-through. • My BSc (Hons) in Psychology also gives me a strong foundation in communication, understanding people, and navigating professional interactions thoughtfully. The result? You spend less time keeping track of the details and more time focusing on decisions, clients, leadership, and growth. You shouldn't have to wonder whether something was followed up, whether a meeting was scheduled, or whether an important task slipped through the cracks. You should be able to delegate it and know it's being handled. If you're looking for an Executive Assistant who is proactive, dependable, detail-oriented, and capable of taking ownership without constant micromanagement, I'd love to learn more about your business. Send me a message and tell me what is currently taking the most time off your plate. I'll show you how I can take ownership of it.