Hire the Best Customer Service Representatives
in Portugal

Customer Service Specialist- Email/Chat/Ticket Do you wish to provide the BEST CUSTOMER SERVICE EXPERIENCE? Would you like to reach your goals in your store? My name is Yilbelis Mota, and I'm a problem-solving and cheerful professional Foreign Languages Teacher and a Customer Service Representative, passionate and committed person with 3 years of experience. I have used my professional skills into the Customer service field providing availability, understanding and speed to satisfy customer needs. I have developed experience in: *E-Commerce projects *Live Chat Support *Google Docs/ Suite Let's have a conversation to discuss how can I provide you the best service and improve your project or service. I look forward to having a conversation with you Best regards, Yilbelis.

Multilingual E-commerce Customer Support | SK / CZ / EN | 18+ Years Experience I help e-commerce businesses provide professional, fast, and multilingual customer support that improves customer satisfaction and retention. With over 18 years of experience in email, chat, and social media support, I’ve supported global brands and online stores in handling high ticket volumes while maintaining a consistent and customer-friendly brand voice. I am fluent in Slovak, Czech, and English and experienced in supporting customers across multiple channels and platforms. 🔹 E-commerce & Support Expertise Shopify, WordPress, Oberlo, AliExpress Zendesk, Freshdesk, Tidio, Gorgias, Conversocial, Agora CRM systems, SAP Order issues, refunds, returns, delivery tracking, and complaints 🔹 Industry Experience E-commerce customer support & moderation Technical support (Stanley Black & Decker) Medical customer support (Medtronic) 🔹 What Clients Can Expect Clear, empathetic, and professional communication Fast response times and excellent organization Ability to work independently with minimal supervision Reliability during peak periods and under pressure I don’t just resolve tickets — I help protect your brand reputation and create positive customer experiences. If you’re looking for a long-term, multilingual customer support partner, I’d be happy to support your business. — Rachel

Multilingual Business Analyst and QA Tester with 10+ years of experience in finance systems (SAP, Oracle), SQL-based data validation, automation, and IT project coordination. Passionate about improving business processes through tech. Open to fully remote roles (contract or permanent). Fluent in Spanish, English, and intermediate level of Portuguese.

I am specialized in customer service in an international level with good quality service with a high propensity to adapt and learn. I have also contributed to content writing for a travel related blog and translated subtitles from English to Brazilian Portuguese in movies and Youtube videos.

Customer support can make or break a business. With 8+ years of experience in hospitality and property management, I've spent my career helping customers feel heard, valued, and looked after — whether handling daily enquiries, resolving complaints, managing reservations, or supporting large property portfolios. I communicate fluently in English, Portuguese, and Spanish, allowing businesses to support more customers without language barriers. My experience includes: • Customer support via email, chat, phone, and messaging platforms • Inbox and communication management • Complaint resolution and customer retention • Property management and guest communication • Translation and localisation (English, Portuguese, Spanish) • Listing writing and optimisation I take pride in being reliable, proactive, and easy to work with. If you're looking for someone who can represent your business professionally and provide excellent support to your customers, I'd be happy to help.

I'm a bilingual customer support specialist with strong communication skills in English and Spanish. With experience in handling customers across different countries and cultures, I focus on delivering clear, friendly, and effective support—always aiming for customer satisfaction. What I Do Best Customer Support (Email, Chat, Social Media) I help businesses maintain positive relationships with their clients by responding quickly, solving problems efficiently, and ensuring each customer feels heard. Back-office & Admin Support I’m organized and detail-oriented. I can assist with CRM updates, data entry, appointment setting, and internal documentation. Multilingual Communication Native Spanish speaker, fluent in English (C1), ideal for international teams or customers in Europe and Latin America.