Hire the Best Customer Service Representatives
in Portugal

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Ignacio S.

Porto, Portugal

$10/hr
5.0
2 jobs

I am a native Spanish-speaking Sales Development and Customer Success professional with over 8 years of experience in B2B, SaaS, and client-facing roles. 🔹Please note: I am currently only accepting projects that offer a fixed base payment or a hybrid compensation structure (base + commission). I am not interested in commission-only roles.🔹 My expertise lies in helping companies effectively connect with and expand into the Spanish-speaking markets (Spain and Latin America). I specialize in the full customer journey—from lead generation and cold outreach to onboarding and post-sale relationship building—ensuring cultural nuance and professional communication at every step. My core expertise includes: • 🔹 Sales Development (Spanish Markets): High-level prospecting, lead qualification, and pipeline management (HubSpot/Salesforce) specifically targeting decision-makers in Spain and LatAm. • 🔹 Customer Success & Support: Managing inquiries, onboarding, and retention strategies for Spanish-speaking user bases to boost satisfaction and reduce churn. • 🔹 SaaS & B2B Growth: extensive background in selling and supporting software solutions, ensuring smooth adoption for non-English speaking clients. • 🔹 Project Operations: coordinating cross-functional teams and managing data-driven results with autonomy. • 🔹 Trilingual Communication: Native Spanish, fluent English, and Portuguese. I bridge the gap between international HQs and local Spanish markets. I am fully available for remote projects and ready to bring a proactive, performance-oriented mindset to your team. If you need a reliable professional to optimize your sales funnel or manage client relations in Spanish, let’s discuss how I can help you reach your goals

  • Customer Support
  • Sales & Marketing
  • Administrative Support
  • Marketing
  • Customer Acquisition
  • Customer Analysis
  • Business
  • Real Estate
  • Real Estate Investment Assistance
  • Sales Strategy
  • High-Ticket Closing
  • Sales Leads
  • Sales Development
  • Customer Experience
Rafaela M.

Corroios, Portugal

$15/hr
5.0
5 jobs

Customer support can make or break a business. With 8+ years of experience in hospitality and property management, I've spent my career helping customers feel heard, valued, and looked after — whether handling daily enquiries, resolving complaints, managing reservations, or supporting large property portfolios. I communicate fluently in English, Portuguese, and Spanish, allowing businesses to support more customers without language barriers. My experience includes: • Customer support via email, chat, phone, and messaging platforms • Inbox and communication management • Complaint resolution and customer retention • Property management and guest communication • Translation and localisation (English, Portuguese, Spanish) • Listing writing and optimisation I take pride in being reliable, proactive, and easy to work with. If you're looking for someone who can represent your business professionally and provide excellent support to your customers, I'd be happy to help.

  • Customer Service
  • Online Chat Support
  • Email Support
  • Phone Support
  • Property Management
  • Lead Generation
  • Real Estate Lead Generation
  • Customer Experience
  • Customer Experience Management Software
  • Rental Agreement
  • Hospitality
  • Hospitality & Tourism
  • Real Estate
  • Virtual Assistance
  • Real Estate Virtual Assistance
  • Multilingual Translation
  • Document Translation
  • Portuguese to English Translation
  • European Portuguese Accent
  • English to Portuguese Translation
Melanie L.

Bobadela, Portugal

$20/hr
4.0
3 jobs

🚀 Your Virtual Assistant, Customer service agent and Appointment setter🚀 Seeking for someone taking good care of your clients or need help organizing your agenda? Look no further. ✔️ UGC Creation: Crafting compelling content for TikTok, Reels, and more. ✔️ Ads Specialist: Captivating ads that drive results. ✔️ Social Media Manager: From strategy to engagement. ✔️ Virtual Assistant: Productivity enhancement. Let's elevate your brand. Contact me now. 📈💼🎯

  • Customer Service
  • Customer Support
  • Virtual Assistance
  • Social Media Management
  • Social Media Content
  • Receptionist Skills
  • Communication Skills
  • Management Skills
  • Video Editing & Production
  • Customer Care
  • Team Management
Rachel B.

Machico, Portugal

$13/hr
4.2
29 jobs

Multilingual E-commerce Customer Support | SK / CZ / EN | 18+ Years Experience I help e-commerce businesses provide professional, fast, and multilingual customer support that improves customer satisfaction and retention. With over 18 years of experience in email, chat, and social media support, I’ve supported global brands and online stores in handling high ticket volumes while maintaining a consistent and customer-friendly brand voice. I am fluent in Slovak, Czech, and English and experienced in supporting customers across multiple channels and platforms. 🔹 E-commerce & Support Expertise Shopify, WordPress, Oberlo, AliExpress Zendesk, Freshdesk, Tidio, Gorgias, Conversocial, Agora CRM systems, SAP Order issues, refunds, returns, delivery tracking, and complaints 🔹 Industry Experience E-commerce customer support & moderation Technical support (Stanley Black & Decker) Medical customer support (Medtronic) 🔹 What Clients Can Expect Clear, empathetic, and professional communication Fast response times and excellent organization Ability to work independently with minimal supervision Reliability during peak periods and under pressure I don’t just resolve tickets — I help protect your brand reputation and create positive customer experiences. If you’re looking for a long-term, multilingual customer support partner, I’d be happy to support your business. — Rachel

  • Customer Service
  • Online Chat Support
  • Customer Support
  • Inbound Inquiry
  • Order Tracking
  • Zendesk
  • Freshdesk
  • Czech
  • Czech to English Translation
  • Microsoft Teams
Stefan N.

Estarreja, Portugal

$8/hr
5.0
5 jobs

Are you looking for a customer support professional who not only understands your customers’ needs but also speaks their language? Hi! I'm Steff, and I bring over 4 years of experience in both face-to-face and online customer service, working in multicultural environments. I speak fluent English, Spanish, and Portuguese 🌍. My approach is empathetic, solution-oriented, and proactive I genuinely care about providing excellent service and turning every interaction into a positive experience. 💡 Let’s connect and find out how I can help your business deliver outstanding customer support!

  • Customer Service
  • Online Chat Support
  • Email Support
  • Customer Care
  • Salesforce CRM
  • Organizational Development
  • Google Sheets
  • Microsoft Office
Agnieszka K.

Costa da Caparica, Portugal

$20/hr
5.0
5 jobs

I´m a project/account manager in tech industry (iGaming) Can help you to drive your projects and clients based on my international experience. Expertise in translation and proofreading. Languages: Polish English Portuguese Spanish Expertise: Project and Account Management Strategic Account Planning Communication and Negotiation Client Relationship Management Digital Marketing Agile Time Management Critical Thinking Emotional Intelligence Translations Proofreading

  • Translation
  • Polish
  • Portuguese
  • English
  • Spanish
  • iGaming
  • Project Management
  • Voice Recording
  • European Portuguese Accent
  • Voice Talent
  • English to Polish Translation
  • Account Management
  • Website Translation
  • Travel Planning
  • Travel Advice

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