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Hi, I'm Willy Jordan. I'm a bilingual French-English Sales & Customer Success Specialist with experience in business development, appointment setting, lead generation, customer support, education, and international client relations. Over the past 5+ years, I have worked with clients, students, and businesses across Europe, Africa, Asia, and North America, helping organizations improve communication, generate leads, convert prospects, and deliver excellent customer experiences. My professional experience includes: • Sales & Student Support Manager at DogDanceMania • Sales & Business Development experience with Sales Partners UK • Founder & CEO of DAMPA UNION • Professional French Tutor with 1000+ lessons taught and 150+ students worldwide • Bachelor's Degree (Honours) in Pharmaceutical Sciences I can help with: ✔ Customer Support (Email, Chat & Social Media) ✔ Appointment Setting & Lead Generation ✔ Sales Development & Client Outreach ✔ CRM Management & Follow-ups ✔ Virtual Assistance & Administrative Support ✔ English ↔ French Communication & Translation ✔ Customer Success & Relationship Management ✔ User Testing (UAT) & AI-assisted Workflows Why clients hire me: • Native French & Fluent English • Strong communication and interpersonal skills • Professional, reliable, and detail-oriented • Experienced working remotely with international teams • Focused on delivering measurable results Whether you need someone to manage customer relationships, generate leads, support your sales team, or provide exceptional client communication, I am committed to helping your business grow. Let's discuss how I can contribute to your project.

I’m a Expert-Vetted Shopify expert | Shopify developer | DTC/D2C eCommerce Specialist with 𝟏𝟓+ 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 helping brands turn their eCommerce ideas into high-performing stores and custom solutions. With 𝟮𝟭,𝟬𝟬𝟬+ 𝗵𝗼𝘂𝗿𝘀 of development work, collaborating with 𝟰𝟬𝟬+ 𝗰𝗹𝗶𝗲𝗻𝘁𝘀, and successfully launching 𝟭𝟱𝟬𝟬+ 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝘀𝘁𝗼𝗿𝗲𝘀, I bring proven experience in delivering scalable and conversion-focused solutions. As a full-time Shopify Expert & Shopify developer and official Shopify Partner, I specialise in building high-performing Shopify stores, custom apps, and scalable web platforms. I’ve worked with hundreds of clients and delivered high-quality stores, custom features, and Shopify apps that drive real business results. 🚀 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐧 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 I design, develop, and optimise Shopify and WordPress/WooCommerce stores that are not only visually appealing but also built to increase conversions and performance. My Shopify Expert and Shopify Developer expertise will help you. My experience includes working with brands like 𝐍𝐚𝐭𝐬𝐚𝐧𝐚, 𝐌𝐚𝐢𝐬𝐨𝐧 𝐝𝐞 𝐒𝐚𝐛𝐫é, 𝐊𝐞𝐫𝐛𝐡𝐨𝐥𝐳, and 𝐋𝐚𝐛𝐝𝐢𝐩 (𝐅𝐫𝐚𝐧𝐜𝐞). 💡 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 ◾ Shopify Design & Development (Shopify, Shopify Plus, Shopify 2.0) ◾ WordPress/WooCommerce Development ◾ Custom eCommerce Stores (Laravel, MERN, MEAN) ◾ Shopify App Development & Custom Features 🛠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 & 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤𝐬 ◾ Languages: PHP, JavaScript (ES6+), HTML5, CSS3, jQuery ◾ JS Frameworks: React.js, Node.js, Next.js, Nuxt.js, Nest.js (Used for custom Shopify apps, dashboards, and integrations) ◾ PHP Frameworks: Laravel, CodeIgniter 💡 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞 & 𝐓𝐨𝐨𝐥𝐬 ◾ Databases: MySQL, MongoDB ◾ Version Control: Git (GitHub, GitLab, Bitbucket) ◾ Project Tools: Trello, ClickUp, Asana 🎨 𝐔𝐈/𝐔𝐗 ◾ Figma, Adobe XD, Photoshop ◾ Conversion-focused design ◾ PSD to Shopify/HTML ✨ 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 ◾ Custom Shopify Themes & Theme Customization ◾ Shopify App Development & API Integrations ◾ Speed Optimization & Performance Improvements ◾ Custom Payment Gateway Integration ◾ Multi-store Setup & Marketplace Integration ◾ Marketing & Tracking Integrations (Klaviyo, Omnisend, GTM) ◾ Page Builders: Shogun, PageFly, GemPages ◾ Rapid MVP & prototype development using Replit and Lovable 🚀 𝐖𝐇𝐘 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 𝐌𝐄? ◾ Top-Rated Plus Freelancer with consistent high-quality delivery ◾ Strong focus on conversions, performance, and scalability ◾ Clear communication and reliable execution ◾ Long-term partnership mindset 💌 𝐋𝐄𝐓’𝐒 𝐂𝐎𝐍𝐍𝐄𝐂𝐓 Whether you’re launching a new store, scaling an existing one, or building custom Shopify functionality, I can help you deliver a high-performing eCommerce experience, and my Shopify Expert and Shopify Developer expertise will help you. Click “𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗝𝗼𝗯” or message me to get started. Cheers🥂 Shopify Expert | ShopifyDeveloper | Shopify Plus | Shopify 2.0| Shopify Apps | ShopifyAPI | Shopify Liquid | Ecommerce Development | WooCommerce | WordPress | Laravel | MERN | React | NextJS | Shopify Speed Optimization | Payment Gateway | Ecommerce Solutions | Replit | Lovable | Shopify Expert | Shopify Plus | Theme Developer | Shopify Expert | Shopify Developer

I’m a Top Rated Plus audiobook & podcast editor with $100K+ earnings and 3,500+ hours on Upwork. I specialize in ACX/Audible audiobook editing, podcast audio production, and delivering publish-ready files with broadcast-quality sound clients trust. If you want: ✔ Audiobook editing (ACX/Audible compliant) ✔ Podcast editing & post-production ✔ Noise reduction, leveling, mastering & audio cleanup ✔ Chapter splitting, QC checks & platform delivery …you’re in the right profile. Audiobook Editing & Mastering: 👉 ACX/Audible technical standards 👉 Noise reduction & audio optimization 👉 RMS, peaks, and loudness compliance 👉 Chapter splitting, QA, final delivery Podcast Editing & Production: 👉 Clean dialogue editing 👉 Background noise removal & de-essing 👉 Loudness leveling & mastering 👉 Intro/Outro Mixing 👉File prep for Spotify, Apple Podcasts, etc. Audio Tools & Workflow: Pro Tools • Logic Pro • iZotope RX • Auphonic • Riverside • Descript 📌 Why Clients Hire Me ✅ Trusted ACX/Audible audiobook editor ✅ Podcast production specialist ✅ Consistent quality & fast turnaround ✅ Clear communication & professional feedback ✅ Repeat clients & long-term partnerships

→ Tired of outreach campaigns that produce opens but zero placements? → Need earned editorial coverage, not paid guest post packages? → Want expert source mentions in real publications? Editors delete 90% of the pitches they receive because they all sound the same. I write the ones that get read. 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲 10 years in SEO and outreach. 4 years running link acquisition at enterprise scale across SaaS, finance, and B2B campaigns. Now running independent editorial outreach for US and international clients across finance, insurance, real estate, accounting, SaaS, ecommerce, and professional services. I specialise in competitive niches where editors are skeptical and generic guest post pitches get rejected on sight. The approach that works: lead with data, real expertise, and content gaps the editor can verify in 30 seconds. 𝗖𝗼𝗿𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 🔗 Editorial Link Building Guest posts on relevant sites through content gap pitching. Every pitch references a specific article on the prospect's site and proposes an angle they are missing. No bulk templates. 📰 Expert Source Placements Daily monitoring of Connectively, Qwoted, and Featured for journalist queries. Data-specific responses that get selected over generic commentary. First Connectively response for a recent client was selected and published within days. 📊 Competitor Gap Analysis Ahrefs Link Intersect to find exactly where competitors are earning authority. Targeted outreach to close the gap with editorial placements, not directory spam. 📋 Prospect Qualification Every prospect vetted before outreach: real editorial content, named authors, recent publishing activity, organic traffic, and no paid placement signals. Quality over volume on every campaign. 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲 → Every pitch is personalised to the prospect's actual content → Expert source placements through journalist platforms, not cold spray → Transparent reporting with live URLs → White-hat only. No PBNs, no link farms, no paid guest post networks 𝗧𝗼𝗼𝗹𝘀 Ahrefs, BuzzStream, Hunter, Connectively, Qwoted, Featured, Streak CRM 𝗡𝗲𝘅𝘁 𝗦𝘁𝗲𝗽𝘀 📌 Earn editorial backlinks through content gap pitching and expert source placements 📌 Close competitor link gaps with targeted outreach 📌 Build authority with journalist relationships that compound over time Message me with your niche and what you are trying to build. I will tell you honestly whether I can help.

⚡ Top 1% on UpWork 🤝🏻 Trusted by Clients ⭐ 5 Star Feedback I help SaaS and eCommerce teams to automate end-to-end operations using Make, n8n, Zapier, Airtable, Python, OpenAI GPT, and Claude AI so you can ​𝐬𝐚𝐯𝐞 𝐭𝐢𝐦𝐞, 𝐫𝐞𝐝𝐮𝐜𝐞 𝐦𝐚𝐧𝐮𝐚𝐥 𝐰𝐨𝐫𝐤, 𝐚𝐧𝐝 𝐬𝐜𝐚𝐥𝐞 𝐟𝐚𝐬𝐭𝐞𝐫 𝐰𝐢𝐭𝐡 𝐬𝐦𝐚𝐫𝐭𝐞𝐫 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 𝐬𝐚𝐯𝐢𝐧𝐠 𝟐𝟎–𝟒𝟎+ 𝐡𝐨𝐮𝐫𝐬 𝐞𝐯𝐞𝐫𝐲 𝐰𝐞𝐞𝐤. I specialize in real-world automation systems that run reliably in production, not fragile setups that break after a few weeks. ➤ 𝐖𝐡𝐚𝐭 𝐈 𝐛𝐮𝐢𝐥𝐝 & 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 o End-to-end workflow automation using Make Dot com, n8n, Zapier & Python o AI-powered automations for lead handling, support, and internal ops o CRM automation (HubSpot, Zoho, Pipedrive, GoHighLevel, Salesforce) o API-first integrations between multiple tools and platforms o Webhooks, data sync, enrichment & reporting automation o Custom Python scripts for complex logic and scalability o Web scraping, data processing & system orchestration o Error handling, retries, logging & monitoring for stability ➤ 𝐀𝐈 & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐚𝐜𝐤 𝐈 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 o OpenAI GPT & Claude-powered workflows o AI agents & intelligent task automation o Prompt-based automation & decision logic o Multi-model AI routing (GPT + Claude based task selection) o API integrations (REST, JSON, OAuth) o Python automation frameworks o Make Dot com advanced scenarios & n8n orchestration o Claude for long-context reasoning, document workflows, support intelligence, and AI decision systems ➤ 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐬𝐞𝐞 ✅ 30–40+ hours/week saved ✅ Faster lead response & automated follow-ups ✅ Reduced manual errors & cleaner data ✅ Reliable automations teams trust daily ✅ Systems that scale without constant fixes ➤ 𝐖𝐡𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐦𝐞 o Strong background in API integration & automation engineering o Hands-on experience with GPT and Claude integrations o Focus on stability, performance & maintainability o Clear delivery process: audit → design → build → test → document o Practical mindset, I build what your business actually needs I work across different industries and business types: → Manufacturing and B2B companies looking to scale operations → Medical practices figuring out where AI fits → Content creators and online businesses → Real estate teams and service businesses → Marketing companies looking to scale efficiently → Anyone tired of manual work eating up their day 📩 Message me with your workflow or automation idea. I’ll suggest a practical automation approach or a quick improvement you can apply immediately. 𝐋e𝐭’𝐬 Auto𝐦𝐚𝐭𝐞 𝐓𝐨gether! KEY SKILLS make com automation | make com | made com | make automation | n8n automation | fix make com | zapier automation | integromat | make com scenario | make com expert | n8n | workflow automation | automation | api integration | make expert | make scenario | ai automation | zapier | zapier integration | make | ai chatbot | ai agent | n8n ai agent | make com debug | monday crm | make com shopify | social media post | social media manager | fix make | youtube automation | apify | ai receptionist | ai voice agent | hubspot | integration | airtable | zapier expert | power automate | monday automation | project management | make com integromat | make com fix | gohighlevel | facebook ads | marketing automation | no code automation | webhook automation | airtable automation | botpress | manychat chatbot | stripe | make com tutor | web scrapping | fix made com | notion automation | shopify automation | linkedin automation | process | workflow | blog automation | make com automation | make com | make automation | made com | integromat | fix make com | make com scenario | zapier automation | n8n automation | make com expert | n8n | automation | workflow automation | ai automation | make expert | api integration | make | zapier | ai chatbot | zapier integration | ai agent | make scenario | make com debug | airtable automation |n8n automation | ai automation | workflow automation | n8n ai agent | n8n workflow | n8n | ai chatbot | n8n expert | n8n ai automation | ai agent | make com | automation | business automation | zapier | make com automation | api integration | n8n youtube | zapier automation | power automate | ai agents | zapier integration | n8n shopify | make automation

A seasoned journalist, editor and content specialist with over 25 years of experience across print and digital platforms, I am currently based in Kolkata. I have worked extensively with leading publications such as The Times of India, The Asian Age, Mumbai Mirror, and Network18, most recently as a Senior Assistant Editor at The Telegraph (My Kolkata). My work spans a wide range of subjects, including film and OTT reviews, travel, food, health, gardening, lifestyle features and advertorials, along with editing content for clarity, flow and readability. My work has also included reviewing Hollywood, Bollywood and Bengali films, which has shaped my sense of narrative and reader engagement. I have interviewed actors and industry professionals, managed editorial processes and worked closely with design teams to ensure that content is both well-written and well-presented. I am even comfortable developing a rough idea into a structured, engaging and publish-ready piece. I am also the author of a self-help E-book, 'Are You Making These Love Mistakes?', currently available on Amazon.in. Now working independently, I take on projects where thoughtful writing, careful editing and proofreading are valued. If you need writing or editing that is clear, consistent and easy to read, I would be glad to offer my services. Core areas of expertise and career highlights:: Deep newsroom experience— 25+ years across major Indian publications. - Versatile storyteller — Features, reviews, interviews, advertorials, lifestyle, gardening, and book authorship. - Narrative focus — Story‑first approach that prioritizes reader engagement. - Published author — Self‑published nonfiction eBook; guidance on manuscript editing and publishing. - Recognition — BFJA jury listing and multiple journalism awards. Freelance Content Specialist:: - Ghostwriting and manuscript editing for nonfiction authors. - Advising on self‑publishing strategies and eBook production. - Lifestyle and brand storytelling projects for agencies and independent clients. Best Fit Roles:: - Senior Features Writer / Senior Content Writer - Features Editor / Section Editor - Freelance Content Strategist / Brand Storyteller - Ghostwriter / Book Editor - Film & OTT Critic / Columnist