Virtual and Admin Support Expert
Last active: 10/17/2014
NO BORING PRESENTATIONS : Guaranteed.
Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other freelancing websites.
If you for looking for a unique, customized and cost effective presentation then I can assure you of most creative & professional design with complete satisfaction as priority #1.
Also, If you are looking for Prompt, efficient services,Cost effective and Accuracy then contact me and I can assure you of highest Quality and complete client satisfaction as priority #1.
I Provide below listed services with 100% positive feedback;-
-Email Customer Support
-Mailing List Development
-All kind of Administrative Support Services
-Ads Refresh on websites
-Communication on behalf of clients
-Remote Troubleshooting for OS, Printers and network devices (Small Office)
-Internet Market Research
-Virtual Office Assistance
-Back Office Jobs
-MCP :Microsoft Certified Professional Desktop support.
Lets Gear up as a team and build long relationship, me providing the work and you provide me with projects.We can together work as a Great team.
-Easily document conference calls, meetings, and workshops
-Make the most of your brainstorming sessions
-Quick turnaround of work with minimum wastage of time.
-Providing all support from planning, designing, executing, monitoring and closure of projects. We will work as Hand-In-Hand and with zero tolerance.
Simple 5 REASONS why you HIRE ME ?
#1 I love my work and have fun doing it with professional attitude and it shows in my previous work.
#2 I create remarkable, positive, high-impact copy all all times with ever lasting impression.
#3 My work will enhance quality of your project, your workflow and yor client relationship.
#4 I can exceed your expectation and make you and your business smile.
#5 I am flexible with timings and driven by deadlines -just like you.
Detail of my services to you :-
Data Entry Services:
I offer most comprehensive range of high quality and low cost data-entry services ideally suited to high volume data-entry applications.
I offer the following Data Entry Services:
Online/Offline Data Entry
Insurance Claims Entry
Payroll and Accounting
I manage all your data entry needs and can even advise you on how to keep costs low with maximum accuracy. I have successfully accomplished and continuously working on various data entry projects for clients from different organizations, industries and financial firms countries around the globe.
Email, live chat and Voice Support:
Communication is the exchange and flow of information and ideas from one person to another. Information can be any service or update or resolution which can be exchange either via email or voice support.
My previous experience with companies like Convergys and Wipro make me competitive, knowledgeable and professional to handle any kind of resolution via phone or email in cost effective manner.
Companies and Products I worked for:-
Convergys- Microsoft Operating System – Worked as Agent to support operating system for US and UK small home and office users and later left has Escalation Engineer supporting Agents on floor and across geographical region for on call advice.
Wipro -Worked for HP All-IN-ONE PRODUCTS,
Shell Oil and Gas- work involved Administration support for 150 users using remote sessions, Asset management- keeping track of assets using HP Service manager tool, Application support for application hosted on Citrix Server using ITIL Framework. Project Management using Shell Project Delivery Framework.
Enterprise Rent-A-Car- Release Manager- work involved verifying build releases, doing regression testing, resource planning, client interaction with daily reporting.
Operating system: Windows Vista, Windows 7 and Server 2008.
Microsoft CRM for call Logs, Microsoft Visual Knowledge Base.
HP Serveice Manager, Asset Manager, Connect IT.
ITIL Version 3
Shell Project Delivery framework equivalent to Project Management.
Microsoft Office Tools: word, excel, power point, outlook.
Learned new technology Zendesk support via watching demos and online materials.
HP All-in-One support, Desktops and laptops on call advice
Small office and home networking advice
-Estimation of projects, resource planning, Project planning, Project closure activities, Project schedule using PMP Principles
-Soft spoken with good communication skills
-Good Written and spoken English