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International consultant with 10+ years across Europe and global markets, working at the intersection of people strategy, business partnerships, and organisational growth. Based in Barcelona. My background is in HR and partnerships, supporting global organisations like Tesla, Roboyo and Globalization Partners, working with leadership teams, external partners, and regulatory bodies across multiple markets. But the through-line in everything I do is the same: assess a situation against clear standards, communicate with people professionally, and produce documentation that others can act on. That makes me a strong fit for: HR advisory, people operations, and organisational projects Partnerships, stakeholder management, and client-facing work Quality assessments, site or property evaluations, and structured reporting Multilingual communication and intercultural project support I am reliable on deadlines, comfortable with templates, tools, and structured processes, and I care about getting the details right. Multiple languages, multiple countries, and a genuine appetite for a good challenge. Happy to discuss scope and rates for anything that fits.

🤖🗺️ I design how your business operates (Strategy, Systems, Processes & SOPs), build the platform that runs it (Notion | ClickUp | your CRM), and automate everything else (n8n, AI agents, Voice AI). Management consultant first (PMP®, Fortune-5 clients), automation expert second. ⏺️ EXPERTISE ⏺️ 💫 🤖AI Automation & AI Agents ••• n8n | MCP Servers | Voice AI | Claude / OpenAI 💫 🏢Business Processes & SOPs (Development & Optimization) ••• Notion | ClickUp | Monday 💫 ⚙️Automations, Information Management & Data Analysis ••• n8n | Make | Zapier 💫 📊Projects & Operations Management ••• Top PMP®, Management Consultant & ex-Project Lead and PMO ⭐ WHY CLIENTS HIRE ME ⭐ 1️⃣ 💼 Business fit ••• Starting with the operating process and desired outcome, not the software. 2️⃣ 👨‍💻 Technical depth ••• Ability to move from process mapping to APIs, workflow logic, data structures, testing, and implementation. 3️⃣ 🌹 User experience ••• Designing systems people can actually understand, adopt, and maintain. ⏺️ HOW I CAN HELP ⏺️ ✅ Notion | ClickUp | Monday ••• Develop a custom-made platform to Manage your Processes ✅ n8n | Make | Zapier ••• Automate your business to free your Time & Increase Profits ✅ AI Agents & Automations ••• n8n systems that run your operations 24/7, intake, quoting, notifications, dashboard ✅ AI Voice Agents ••• Phone agents that answer, qualify and log every call straight into your CRM ✅ SOPs, Systems & Process Maps ••• Standardize your operations for better Quality & Efficiency ✅ CRM Automation ••• Lawmatics | HubSpot | GoHighLevel, pipelines, triggers & API-level integrations ✅ EOS Implementer & Integrator ••• Implement EOS and Facilitate the Management of Operations for your organization ✅ Top Management Consultant and Project Lead ••• Drive forward the best management practices in your organization ✅ Top Score PMP® ••• Streamline and manage your Projects and Operations to ensure success ✨All of this alongside proper Project Management from a certified PMP® with TOP score from PMI® and with the experience from a Management Consultant and Project Lead. 🏢I've helped organizations from all sizes; from small businesses to one of the world’s TOP 5 largest companies in its sector. ⏺️ How to start ⏺️ I prefer to work with a very selected group of clients where I'm the best fit for the job. 1️⃣ First, let's schedule a call to assess If I'm the best expert for your job. 2️⃣ If I'm not, with all honesty I will guide you towards a better fit. 3️⃣ If I am, I will prepare a project plan so you can see for yourself that I am the best option - 📑 About me 📑 Worked for years as a Management Consultant (Information Management) and eventually Project Lead and PMO at the firm. Learned from dozens of projects to understand business processes and the information and value they provide to their enterprises. I improve business processes and operations by standardizing (SOPs) and optimizing them (Operations Research). I implement platforms to help organizations manage their operations & information (Notion, ClickUp, Monday, Fibery, Lawmatics) and as the most tech-savvy, I will always use technology in multiple ways to make companies more efficient (AI Agents, n8n, Python Scripting, Automations). All the solutions I provide come from the background of a management consultant who understands businesses, and the importance of making operations more efficient providing lower costs and higher revenue and profits; my superstar track-record gives me confidence to measure up to any business challenge you might have.

Soy Especialista en Customer Support y Operaciones Remotas con experiencia en e-commerce y entornos digitales de alto volumen. Gestiono soporte multicanal (Chat, Email, Teléfono y WhatsApp) manejando hasta 30+ chats y 20+ correos diarios, asegurando tiempos de respuesta rápidos y alta satisfacción del cliente. Experiencia técnica: • Procesamiento de pedidos, devoluciones y reembolsos • Gestión de reclamaciones y escalaciones • Cumplimiento de SLA y mejora de tiempos de resolución • CRM & Ticketing: Zendesk, HubSpot, Freshdesk, Sprinklr • Documentación estructurada y optimización de procesos • Seguimiento de KPI y control de calidad (QA) Experiencia como Supervisor y Formador remoto, apoyando onboarding, control de métricas y mejora operativa. Mi enfoque combina Customer Experience + eficiencia operativa + pensamiento analítico (Contaduría Pública). Busco colaborar con empresas que necesiten un profesional confiable, estructurado y orientado a resultados.

I am an experienced General Operational Manager with 17 years of expertise in optimizing business processes and enhancing guest experiences across various hospitality environments. My skills span operational leadership, team management and customer service, cultivated through roles in dynamic settings like resorts, restaurants, and high-profile hotels. I excel at launching new initiatives and consistently improving service delivery, ensuring that every guest interaction is memorable. If you're seeking a professional who can drive operational excellence and elevate your establishment's performance, let's connect! I look forward to discussing how I can help your business thrive!

With over six years of experience across academia and industry, I help businesses, researchers, and finance teams turn complex or messy data into reliable datasets, predictive models, dashboards, and actionable insights. I’m Top Rated on Upwork with a 100% Job Success Score across 50 contracts. I can support projects involving: • Data cleaning, extraction, matching, and validation • Machine learning, classification, and predictive analytics • Financial analysis, forecasting, and risk modelling • Statistical analysis using Python, R, Stata, and SPSS • Excel and Power BI dashboards and automated reporting • NLP, text classification, and qualitative content analysis • Econometrics, causal inference, and academic research Recent work includes credit-risk prediction, credit-cohort ROI modelling with gradient boosting, financial time-series forecasting, customer segmentation, an 84-specification insolvency analysis, NLP and thematic coding, Stata regression projects, DSGE modelling, and economic-policy research. I work mainly with Python, pandas, NumPy, scikit-learn, R, Stata, SQL, Excel, and Power BI. I also use SPSS, Dynare, MATLAB, and LaTeX when appropriate. I can handle the full analytical workflow: reviewing the available data, cleaning and connecting different sources, selecting the right methodology, developing and validating models, creating clear visualisations, and explaining the results in practical language. My deliverables typically include organised datasets, clean and reproducible code, documented assumptions, validation checks, dashboards or reports, and a concise summary of the main findings. I communicate regularly, identify data limitations early, and focus on solutions that are accurate, practical, and easy to maintain. Send me your data or project requirements, and I’ll suggest the most effective approach.

I help businesses streamline operations, modernize legacy workflows, and build reliable custom software using AI-assisted development, automation, and data-driven systems. With 20+ years of experience in software development and business process consulting, I combine deep ERP/MRP expertise with modern AI-enabled engineering practices to deliver solutions faster, with strong attention to quality, scalability, and real business outcomes. I specialize in: • AI-assisted software development and workflow automation • AI-powered analytics, internal tools, and decision-support workflows • API integrations, ETL pipelines, and business automation • ERP/MRP implementation, customization, and optimization • Business process analysis and digital transformation • C# / .NET, ASP.NET Core, and Blazor application development • PostgreSQL and SQL Server database design, optimization, and reporting • Financial software, trading tools, and market-data platforms • Stock screening, technical analysis, and market-monitoring systems Technical expertise: • AI-assisted development workflows, LLM integrations, and automation • TradingView, financial APIs, market data, and analytics • Cloud-based business applications • REST APIs and third-party system integrations • C#, .NET, ASP.NET Core, Blazor • Python for automation, data processing, and AI integrations • PostgreSQL, SQL Server, database performance tuning Recent project examples: ✔ Stock screening and technical-analysis applications ✔ AI-assisted workflow automation to reduce repetitive operational work ✔ ERP/MRP consulting and implementation for manufacturing businesses ✔ Custom inventory, production planning, and reporting systems ✔ Financial market-data collection and processing platforms ✔ Automated trading and market-monitoring tools ✔ Database performance optimization and reporting projects My approach is practical and business-focused: I use AI where it creates real value—accelerating development, automating repetitive work, improving analysis, and helping teams make better decisions. The goal is always the same: efficient, maintainable software that produces measurable results. If you need an ERP consultant, database specialist, AI-enabled software developer, financial software engineer, or automation expert, I’d be glad to discuss your project.