Hire the Best High Line Personality Specialists
in the United States

I bring 20+ years of business development, storytelling, and data-informed decision-making to the table—combining sales experience with a growing specialty in AI, analytics, and content strategy. My background spans SaaS, CRM systems, and success in selling legal tech, where I used a background as a senior paralegal with Liberty Mutual and a boutique IP firm in Boston, was a monthly certified public mediator in two small claims courts with an 82% success rate over three years, drafted interrogatories, pleadings, and requests for productions, was on a global environmental risk assessment team, and was a 30(b)(6) expert deponent. I’ve worked across startups and corporate environments, leading outbound campaigns, closing deals, training teams, and solving real-world communication problems using conversational AI. I’ve also a long history of conducting live product demos with Rubble. AI exceeded all new revenue goals and engaged in efforts for SpotOn POS software and gamified software with Tekc, where I set appointments, performed recruiting assignments, and helped with a Northeast marketing plan. I also performed above goals for Supreme Screen Solutions in digital marketing work. I have consulted on SEO, keyword research, and content development. My proficiency extends to Salesforce, HubSpot, Bullhorn ATS, GoHighLevel, Google Analytics, and content publishing platforms like WordPress, Quora, Medium, and LiveJournal. I recently served as a contractor and interim Director of Sales & AI Marketing Strategy for Simplia.com, blending lead gen and narrative with data and strategy. Beyond that, I’ve edited and published blog content that hit the top 20 rankings within hours. Adapting fast is something I do, and I thrive in high-responsibility roles. Writing, editing, and proofreading in all standard professional formats is possible for me. I’m now focused on building a long-term career at the intersection of AI, content, and data. I’m seeking hybrid or entry-level roles in AI data annotation, content evaluation, or creative marketing strategy—on a team that values sharp thinking, curiosity, and a bias for action.

Full service dating app management focused on turning matches into real life dates. Many clients struggle with either generating consistent quality matches or converting conversations into confirmed plans. This service is designed to manage the full pipeline from profile optimization to swiping, messaging, follow up, scheduling, and date confirmation. With over 10 years of experience across Hinge, Tinder, Bumble, Instagram, Seeking, Match, and similar platforms, this approach is built around understanding platform behavior, response patterns, conversation flow, and momentum management. Scope of work includes: -Profile optimization including photo selection, prompts, bios, and overall positioning -Daily swiping aligned with specific preferences, criteria, and dating goals -Full conversation management from first message through scheduling -Follow up and re engagement for inactive or stalled matches -Date coordination with clear logistics including time, place, and confirmation -Schedule tracking for active conversations, upcoming dates, follow ups, and pending responses -KPI reporting to track match volume, response rates, conversations, contacts collected, and dates scheduled The full dating app pipeline is managed with a structured, data informed process that is continuously refined based on performance and results. Clients receive consistent updates, organized schedule tracking, and clear KPI reporting while remaining fully hands off in day to day activity. This service is best suited for busy professionals who want a structured, results driven dating app strategy without the time investment required to manage the apps themselves.

Customer Focused Professional dedicated to delivering exceptional client experiences across B2B and B2C environments. With a strong foundation in high volume communication, CRM management, and relationship building, I bring a proactive approach to resolving issues, retaining clients, and ensuring satisfaction at every touchpoint. What I bring to your team: Proven ability to manage high volumes of client interactions with professionalism and empathy Deep experience with CRM platforms (HubSpot, GHL, etc) to track, document, and resolve client concerns efficiently Background in understanding client needs and aligning solutions ensuring long term satisfaction and loyalty Strong communication skills honed through thousands of real conversations with executives, business owners, and everyday clients Notable Achievements: Managed 7-figure client pipelines, ensuring consistent follow through and relationship continuity Recognized as a top performer in a team of 15+ for results driven by communication quality and consistency Developed process improvements that increased team efficiency and capacity to handle greater client volume Experience: Client Facing Representative | Graystone Trading LLC Managed ongoing client relationships and ensured high satisfaction across an active book of business Coordinated with senior stakeholders and executives, maintaining clear and professional communication Utilized CRM tools to track client interactions and ensure timely follow-ups Account Manager | Swing Trading Labs | Managed 1mm+ in client accounts, maintaining strong retention and satisfaction Identified client needs and introduced solutions that contributed to 120k in additional revenue Streamlined communication workflows to better serve a growing client base Customer Outreach Representative | Remodel Favor | Served as a primary point of contact for prospective and existing clients Maintained professionalism in high-volume outreach, connecting with key decision-makers at 7–8 figure companies Founder | DigitalQs Media Built client relationships end to end, handling onboarding, communication, and ongoing support Managed CRM setup and client pipeline to ensure no touchpoint was missed Tools & Skills: HubSpot CRM | GHL CRM | Apollo | ZoomInfo Client Retention | Conflict Resolution | Account Management Ticketing & Follow-up Systems | Email Communication | Scheduling

I have a fully equipped, private home office and am very experienced and disciplined at working from home. I have excellent phone skills, am professional, personable, reliable and detail oriented. I have worked from my home successfully for the last 23 years. I have above average computer skills and enjoy problem solving. I have experience with many CRM's including reAmaze, Zendesk, Gorgias and NetSuite. I excel in customer support, either by phone, email or chat and appointment setting, too. I love sales and am very comfortable with the process. I have done work in different venues including ecommerce (Amazon Seller Central and Shopify), saas companies, real estate companies, and more. I have been in management and trainer positions, am very organized and work well under pressure. I am comfortable handling escalated issues as needed. I learn quickly and stay focused on the task at hand. I also have very good writing skills for articles, blogs, etc. I live in the beautiful south central region of KY but do not carry a discernible accent. I am flexible with work in any time zone. I can provide excellent references, as well. Thank you!

*10 years with Upwork (I started when it was Elance.com) I am a highly skilled & expert Customer Service Professional, a Writer/Self-published Author, a Social Media Marketer/Manager, and an Administrative Assistant, as well as proficient with the computer and many computer programs. I'm also fairly skilled in website design/creation as well, using WordPress, Wix, 1&1, and Weebly. As briefly mentioned, I've worked as a CSR for about 20 years now both locally and online, 10 years have been all remote through Upwork, I've been Writing for about 15 years now, I'm a Promoter/Reviewer for many different products and companies, and proficient with Social Media and Website work. I've held a variety of positions over the years such as SMS Copywriting, Content Creation, Blogging/Creating fun quizzes/Writing Articles, Interviewing Artists, Live Streaming/Hosting, Marketing, Social Media Management (using Canva), Quality Control, Moderating Reviews and determining whether they received their incentive or not, and even training an AI Chatbot. I definitely consider myself a Jill of all trades! I am extremely computer-oriented as I type about 75wpm, highly skilled in many different programs such as Word, Excel, Google Suite, and Adobe Reader. I'm well-versed in creating/designing & maintaining websites and website content, and I have extensive experience working with many customer management/customer service platforms such as Shopify, Shipmonk, Recharge, Help Scout, Ring Central, Slack, Tudio, Olark, Zendesk, Red Stag, ShipBob, Aliexpress, Monday.com, Trello, Facebook Business/Ads, Ontraport, Canva, QuickBooks, Gorgias, Salesforce, JungleScout, and many others. I'm great at collecting data, data entry, researching, creating documents/Excel sheets, starting and leading projects of all kinds, promoting/marketing, SEO, order fulfillment, product listing, quality control, keeping up with inventory/liaising with warehouses to ensure we have the inventory we need, and many other CS/VA skills.

⭐️ Exceptional customer experiences drive retention and long-term business growth ⭐️ Hi, I’m Marxela, a Customer Success Specialist with 4 years of experience in customer service, sales, insurance, and client relationship management. I help businesses improve customer retention, strengthen client relationships, and deliver positive customer experiences through proactive communication, problem-solving, and personalized support. My background combines customer-facing sales experience, administrative coordination, and strong interpersonal skills developed through my psychology training. I’ve managed 300 monthly customer interactions, maintained a 98% sales closing rate, and supported onboarding, renewals, and customer issue resolution. I’m known for my emotional intelligence, active listening, attention to detail, and ability to build trust while keeping customer information, documentation, and workflows organized. Here’s how I can support your business: ✅ Manage client onboarding and customer success workflows ✅ Build strong customer relationships to improve retention and loyalty ✅ Handle customer inquiries, issue resolution, and follow-ups ✅ Maintain CRM records, customer databases, and account documentation ✅ Monitor customer health, engagement, and satisfaction metrics ✅ Conduct customer outreach and proactive account follow-ups ✅ Provide bilingual English-Spanish customer support ✅ Create reports, track customer data, and identify improvement opportunities These are the types of outcomes I’ve delivered: ✔ Maintained a 98% sales closing rate through relationship-based customer communication and follow-up ✔ Managed 300 monthly customer interactions while maintaining high service quality and response standards ✔ Successfully sold and serviced 50–60 insurance policies per month while ensuring client satisfaction and retention ✔ Resolved customer inquiries and policy-related issues with a strong focus on customer experience and long-term relationships ✔ Maintained 100% accuracy in policy updates, customer records, and data tracking across Google Workspace systems ✔ Supported customer onboarding, renewals, and account management processes that improved customer continuity and engagement I look forward to helping your business create exceptional customer experiences, improve retention, and strengthen client relationships. Send me a message and let’s discuss how I can support your customers' success.