Hire the Best HubSpot Experts
in Albania

As an accomplished Marketing Manager with over 3+ years of experience, I have consistently demonstrated a strategic approach to developing and executing high-impact marketing initiatives across diverse industries. My expertise lies in creating innovative marketing strategies that enhance brand visibility and drive revenue growth. I have successfully managed key areas including campaign development, media marketing, and outdoor advertising. Additionally, I have a strong track record in data-driven decision making, digital marketing, brand positioning, and market analysis. My strategic approach has consistently driven brand visibility, exceeded revenue targets, and delivered significant results.

Hi, I’m Lenna a Customer Support Specialist and Administration & Operations Assistant with 4+ years of remote experience supporting eCommerce, SaaS, wellness, and online service businesses across the UK, Europe, and the US. Since November 2022, I have been working fully remotely, helping companies deliver outstanding customer experiences while also supporting daily operations, internal coordination, and administrative processes. I specialize in customer communication, ticket management, order support, refunds, escalations, and operational organization in fast-paced remote environments. I am highly experienced in handling customer support through email, live chat, and phone while maintaining professionalism, empathy, and fast response times. I am comfortable managing high-volume workloads, following SOPs, and working closely with international teams. Some of my latest projects include: • Well Gummies – Wellness Project Provided customer support for a wellness-focused brand, assisting customers with orders, subscriptions, refunds, product-related questions, and general inquiries while ensuring a positive customer experience with empathetic and solution-oriented communication. • SiraatsKitchen Handled customer inquiries, refunds, returns, order tracking, and operational support using Shopify, Zendesk, Slack, Gorgias, Ecomflow, and Google Sheets. I coordinated internal processes, tracked customer cases efficiently, and ensured smooth communication between teams and customers. I also worked with companies such as Bloom & Wild (UK), Tobios, and Advisera Expert Solutions Ltd, where I gained strong experience in: High-volume ticket management Customer retention and satisfaction Refunds & order processing Administrative support Course & webinar coordination Data entry & transaction processing Escalation handling Internal team communication Process improvement and documentation I am known for being reliable, detail-oriented, organized, and highly responsive. I genuinely enjoy helping customers and supporting businesses by improving workflows and maintaining excellent service standards. Core Skills & Tools Customer Support: Email Support Live Chat Support Phone Support Ticket Management Escalation Handling Helpdesk & CRM Tools: Zendesk Gorgias HelpScout Re:amaze HubSpot Zoho Desk eCommerce & Operations: Shopify Plus WooCommerce Ecomflow 2Checkout Refund & Order Management SOP Documentation Communication & Productivity Tools: Slack Notion Zoom Google Workspace Google Sheets AI & Productivity: ChatGPT for workflow optimization and customer support productivity Languages: English — Fluent Albanian — Native Serbian — Good Spanish— Good I am currently open to both part-time and full-time remote opportunities and would love to support businesses that value strong communication, organization, and exceptional customer experience. If you are looking for someone dependable, proactive, and customer-focused, I would be happy to work with you.

I'm Melisa, a Full-Stack Developer, specialized in custom and CMS web development. I build ecommerce stores, SaaS platforms, web applications, CRM systems, and custom CMS solutions that are fast, scalable, and built to grow your business. One developer, full-stack coverage, zero hand-holding required. —————————————————— 💻CUSTOM DEVELOPMENT (FULL-STACK) —————————————————— * MERN Stack development: MongoDB, Express.js, React.js, Node.js * MEAN Stack development: MongoDB, Express.js, Angular, Node.js * SaaS application development, SaaS MVP, admin dashboards and client portals * CRM development and ERP systems tailored to your workflow * Custom CMS development using headless CMS architecture and API-first builds * REST API and GraphQL API development and third-party API integration * Web application development for startups, marketplaces and enterprise platforms 🌐CMS & NO CODE DEVELOPMENT ————————————— 🛒 SHOPIFY DEVELOPMENT ————————————— ● Shopify store setup, Shopify theme customization & Shopify templates ● Shopify Plus builds, custom sections, metafields, JSON templates ● Liquid development, custom logic, dynamic content, theme architecture ● Shopify app integrations, Klaviyo, CRM & email platform connections ● Ecommerce store setup, product listings, collections, Shopify SEO ● Conversion rate optimization (CRO), upsells, bundle flows, subscription setups —————————————— ⚡ WEBFLOW DEVELOPMENT —————————————— ● Webflow CMS development, blogs, dynamic collections, multi-reference fields ● Figma to Webflow, pixel-perfect conversion from any Figma or Adobe XD design ● Custom interactions, animations & visual design implementation in Webflow ● Webflow website redesign, B2B, SaaS, portfolio, agency & ecommerce ● Webflow + Zapier, Memberstack, Airtable & third-party integrations ● Technical SEO, on-page optimization & search engine optimization ● Website security, performance optimization & website optimization ——————————————— 🏷️ WORDPRESS DEVELOPMENT ——————————————— ● Custom WordPress theme development and plugin development ● WooCommerce store setup and customization ● Elementor, Gutenberg, and ACF (Advanced Custom Fields) builds ● Headless WordPress with React or Next.js front-ends ● WordPress speed optimization, security hardening, and migration ————————————— 🎨 FRAMER DEVELOPMENT ————————————— ● Framer website development and Figma to Framer conversion ● Framer CMS, dynamic content, and component-based design ● Custom animations, scroll effects, and interactions ● High-converting no-code landing pages ——————— 🎯 HUBSPOT ——————— ● HubSpot CMS Hub development and custom theme/template builds (HubL) ● HubSpot CRM setup, configuration, and integration ● Landing pages, email templates, and marketing automation workflows ● Connecting HubSpot with your existing tools and stack Also: Squarespace, Wix, and Elementor builds. ———————————— ⚙️ TECH & DESIGN STACK ———————————— Front-end: HTML, HTML5, CSS, CSS3, SCSS, JavaScript, jQuery, Bootstrap, Tailwind CSS, React, Next.js Back-end: Node.js, PHP, Laravel, REST API, API development, MySQL, PostgreSQL, MongoDB Design: Figma, Adobe XD, Adobe Photoshop, custom web design, visual design, layout design Tools: Git, Vercel, Zapier, Firebase Platforms: Shopify, Webflow, WordPress, Framer, HubSpot, Elementor, WooCommerce, Squarespace, Wix —————————————————————— WHY CLIENTS CHOOSE ME —————————————————————— ✔ MERN and MEAN Stack builds that are scalable, secure and production-ready ✔ Dev + web design in one, no need to hire two people ✔ Every build is responsive, SEO-friendly & conversion-focused ✔ Clear communication, no jargon, no guessing, no ghosting ✔ Custom code when needed, not just app stacking ✔ On-time delivery with full handover documentation If my profile matches what you need, invite me to your job or send your requirements, I'll come back with a focused proposal and exactly how I'd solve your problem.

🎯 Your Social Media Manager & Content Creator – Specialized in Instagram Management! 📱✨ Hi, I’m Ensild, a Social Media Manager and Content Creator with experience helping brands grow and thrive on platforms like Instagram, Facebook, TikTok, YouTube, and X (formerly Twitter). Whether you’re looking to build a loyal following or elevate your brand’s visuals, I’m here to help you succeed. 🌟 Why Choose Me? There are over 5 billion people on social media right now. Standing out requires more than just posting—it’s about strategy, creativity, and consistency. That’s where I come in. With a HubSpot Social Media Certification and a proven track record in content creation, I offer: ✔️ Custom graphics and branded designs tailored to your brand identity ✔️ Engaging video edits (including stunning drone footage) ✔️ Authentic strategies that drive real engagement and results ✔️ Consistent posting schedules to keep your audience engaged 📈 What You Can Expect Increased engagement with content that speaks directly to your target audience A visually cohesive and professional brand presence More time to focus on your business while I handle the details 💡 What Sets Me Apart? While many freelancers rely on outdated tactics, I stay ahead of the curve. My approach is simple but effective: create content that resonates, stays true to your brand, and delivers real value—no gimmicks, no shortcuts. ✨ For example: I helped a client grow their Instagram engagement by 45% in just one month through strategic content planning and visually appealing designs. 📩 Let’s Create Social Media Magic Together! If you’re ready to elevate your brand and work with a reliable social media manager who delivers results, message me today for a free consultation. Let’s make your vision a reality! 🚀

9+ Years in Bilingual Customer Support | 100% Job Success | $100K+ Earned on Upwork Are you looking for a reliable, calm, and professional Customer Support Specialist who can provide seamless service in German and English? With over 9 years of experience and 10,000+ Upwork hours, I help businesses worldwide with: Email & Live Chat Support (Zendesk, Intercom, Freshdesk) Virtual Assistance & Operations Support Ticketing & CRM Management Handling Escalations with Empathy Process Improvement & Workflow Automation Why clients choose me: Fluent in German & English Calm under pressure — I turn unhappy customers into loyal advocates Independent, detail-oriented, and fast learner Available long-term and flexible with time zones Let’s build a partnership based on trust, results, and clear communication.

Squarespace designer and developer for established businesses that need more than a template. I’m a Squarespace Circle Gold Partner with 100+ Squarespace websites delivered across agency and freelance work. I help service businesses, consultancies, creative brands, nonprofits, and ecommerce teams create new Squarespace websites or improve existing ones. The goal is always a polished, responsive site that strengthens credibility, generates more qualified inquiries, supports sales or bookings, and remains easy to manage. Recent Upwork projects include an $8K+ Squarespace restructure and redesign, three custom Squarespace websites for one client, a Squarespace-to-Shopify migration, and performance and accessibility improvements on live sites. I maintain a 100% Job Success Score. My core work includes: + Squarespace 7.1 redesigns and new website builds + Figma-to-Squarespace implementation + Custom HTML, CSS, JavaScript, code injection, and advanced responsive layouts + Squarespace ecommerce, subscriptions, Member Areas, Courses, booking, and third-party integrations + Wix, WordPress, and HubSpot migrations to Squarespace + Squarespace-to-Shopify migrations when Shopify is the better ecommerce fit + Performance, accessibility, technical SEO, and pre-launch QA My approach is practical and transparent. I clarify the business objective and technical constraints first, recommend the simplest reliable solution, build responsively, test the user journeys that matter, and keep the site organized for future edits. As a Squarespace developer, I keep content editable in native blocks wherever possible and use custom code only when it adds clear value. Every full website build includes a clear handoff and a personalized guide or training video, so you can confidently manage the site after launch. Send me your current website, design, or project brief, along with what you want to achieve and any deadline or technical constraint. I’ll tell you honestly whether I’m the right fit and recommend the most sensible next step.