Hire the Best Sales Representatives in Ohio

With 12 years of diverse experience in Customer service, Team management, Sales, and marketing. I excel at delivering exceptional results across various sectors. I am also a licensed Life & Health Insurance Agent. Demonstrating my ability to prospect, engage clients, foster long-term relationships and educate others on insurance. My background also includes roles in management and creative services, allowing me to blend analytical thinking with creative problem-solving. Whether you're launching a new insurance program or enhancing customer engagement strategies, I bring a unique skill set to the table that drives success. Let’s collaborate to elevate your business and achieve your goals together!

Hello, I'm Chi, a skilled and results-driven virtual Assistant with over 3 years of hands-on experience in appointment setting, e-commerce and customer support . I specialize in supporting busy executives, entrepreneurs, and e-commerce businesses by handling day -to -day tasks efficiently and accurately, allowing you to focus on what matters most in your business. I am passionate about providing exceptional service and pride myself on my attention to detail, professionalism, and client satisfaction. I always aim to exceed expectations by streamlining processes, improving communication, and driving operational efficiency. Project & Achievements: 1. Managed Appointment scheduling for a corporate firm: organized and scheduled meetings and appointments for over 20 executives, improving meeting efficiency and reducing scheduling conflicts by 35%. 2. E-commerce Virtual Assistant for a growing Shopify store: Assisted with product listing, order fulfillment,and customer queries, helping the business scale its operations and achieve a 20% increase in sales over six months. 3. Customer Support for for an Online Retailer : Provided outstanding phone and email support, achieving a 95% customer satisfaction rating and improving response times by 40%. My expertise includes: -Appointment Setting & Scheduling: Efficiently managing appointments,bookings and calendar coordination to ensure you stay organized and productive. -Customer Support: Handling customer queries through phone, email and live chat to ensure your customers feel heard and valued, contributing to better client retention and brand loyalty. E-commerce Virtual Assistance: Supporting your online store with order processing, inventory management, product listing, and customer inquiries, helping you run your business seamlessly. -Data Entry & Management: Precise and timely data entry, ensuring accurate management of business information and operations. - Administrative Support: Managing various admin tasks such as file organization, project coordination, inbox management ,and more to keep operations smoot. - Calendar Management: Organizing meetings, appointments, and events to optimize your time and keep you on schedule. My Key Skills and proficiencies: - Customer Support: Phone, email, and chat support to enhance customer relationships. - Appointment Scheduling : Streamlining booking processes and calendar management. - Data Entry: Accurate and detailed input of important information. - Project Cordination: Ensuring timely execution and monitoring of project tasks. - E-commerce Assistance: Handling products listings, inventory, and orders. - Administrative Support: Ensuring smooth daily operations through organization and time management. Why Choose Me? I am committed to providing the highest level of support for your business. Here's what set me part: - proven track record: with over 4years of experience, I have a strong understanding of e-commerce operations, customer, customer service, and virtual assistant. - 100% client satisfaction: I take pride in delivering top quality work, ensuring that all tasks are completed accurately, on time,and to your satisfaction. - Flexible and Reliable: I am adaptable , always ready to take on new challenges and capable of working in dynamic and fast-paced environments. - Strong Communication Skills: I maintain clear professional and prompt communication, keeping you informed every step of the way. -Time Management and Organizational Excellence: I am adept at managing multiple tasks simultaneously and ensuring that deadlines are met, even in high-pressure situations. Certifications : - Certified E-commerce Virtual Assistance - Certified Customer Service Professional -Google Workspace Proficiency Tools Use: -Project Management: Clickpup,Asana, Monday.com,Trello. - Communication:: slack, Zoom, Google Workspace (Docs,Sheets,Gmail, Calendar). - Appointment Scheduling : Calendar. - Customer Support: Zendesk Freshdesk, Tawk.to, and similar platforms. E-commerce platforms: Shopify, WooCommeerce and other e-commerce tools. If you're looking for a reliable, detail oriented, and experienced virtual Assistance who can streamline your operations, enhance customer experiences, and manage your e-commerce tasks efficiently, I'm here to help. Let's discuss how I can contribute to your business success. Hire me today Let's get started.

Offering nearly 40 years of professional government relations and business writing. Specialties include RFP responses for government services and innovative technology development grants. I provide deep experience in climate change and novel green energy solutions, mitigation and planning grants, GIS systems, and their application. Principal RFP/Grant Writer, gaining $289 million in awards from federal, state, and local government contracts and government and private foundation grants. Contract awards include EPA, DoS, DoD (USAF, USN), NOAA, and DoJ, among others, and multiple state government awards. Grant awards include the National Science Foundation, DoE, USDA, NIH, DoD/DARPA, and SBIRs from multiple agencies; Federal, state, and private foundation awards in advanced technology development and commercialization, emergency feeding programs and social services, operating, and capital grant funding. RFP Consultant: I have been engaged to provide research, define requirements, and write RFP offerings for the Kingdom of Saudi Arabia and the University of Salisbury (MD), and multiple municipal government organizations. Business Writer: I have completed multiple business article assignments for SKIM Business Journal (Spatial Knowledge & Information Management) Distribution among the governments and universities of the Gulf Cooperation Council (Persian Gulf): Multiple articles on the Application of GIS technologies for regional development: Climate Change and Resource Management; Energy, Urban Development and Transportation and International Trade and Finance Sectors. Other assignments included national economic profiles for Strategy Reports (an international business journal), focused on Latin America, providing articles on Energy, Transportation, the Panama Canal Expansion, Finance & Banking, and Communications Technology Sectors in Panama and Guatemala; multiple assignments for the SAGE Encyclopedia of World Poverty. Freestore Foodbank (2011-2013) - Grant Writer, gaining $4 million in public, corporate, and private foundation grants for anti-poverty food distribution, social services, and capital campaigns. As Manager for Information Services at U.S. EPA (Labat Anderson 1999-2008), I provided advanced client services to 56 separate offices of the Agency and their national outreach programs. I was the Assistant Project Manager at NSCEP, the Agency's national contact and order processing center for publications. I have strong knowledge of climate change and its economic, military, and political impact, national water & air quality programs & policies. I was Director for Public Information for the National Space Society (Philadelphia office); writing white papers, newsletters & congressional briefing books. Contributing panelist, OMNI Magazine symposium on US Space Policy. Strong knowledge of space launch systems, in-space manufacturing, and energy generation and defense systems.

I help growth-stage and founder-led companies improve sales execution, forecast confidence, leadership accountability, and predictable growth. As a Fractional VP of Sales and Fractional CRO, I work directly with founders and leadership teams to strengthen pipeline visibility, forecasting discipline, revenue visibility, and operational execution across the revenue organization. Many companies do not have a lead generation problem. They have a visibility, accountability, and execution problem. I help solve that. With more than 30 years of sales and revenue leadership experience, I help organizations build the structure, accountability, and operating cadence required to create consistent sales performance and scalable growth. Where I Add Value Companies typically bring me in to: • Improve sales execution and leadership accountability • Strengthen forecasting discipline and pipeline visibility • Build scalable sales processes and operating cadence • Establish KPI reporting and performance management • Align sales, marketing, customer success, and revenue operations • Help founder-led organizations transition to scalable sales leadership • Improve cross-functional execution and revenue visibility • Provide experienced Fractional VP of Sales or CRO leadership without the cost of a full-time executive Leadership Areas of Focus Sales Leadership & Accountability Improve sales execution through coaching, accountability, performance management, and leadership development. Forecasting & Pipeline Visibility Strengthen forecast accuracy, pipeline management, qualification consistency, and revenue visibility. Revenue Strategy & Growth Align growth objectives, go-to-market execution, and leadership priorities to support predictable growth. CRM & Revenue Operations Improve CRM adoption, reporting visibility, workflow alignment, and operational consistency. Leadership Operating Rhythm Establish structured pipeline reviews, KPI reporting, forecast reviews, and leadership accountability. Cross-Functional Revenue Alignment Align sales, marketing, customer success, and operations around common goals, metrics, and execution priorities. Typical Engagements • Fractional VP of Sales Leadership • Fractional CRO Leadership • Revenue Operating System Assessment • Sales Process & Pipeline Optimization • Forecasting & KPI Visibility Improvement • Founder-Led Sales Transition • Revenue Team Accountability & Performance Management • Revenue Strategy & Operational Alignment Selected Results • Delivered 25%+ revenue growth in six months as a Fractional CRO while expanding into new markets • Improved pipeline visibility, forecasting accuracy, and sales execution through CRM and revenue process modernization • Directed operations for 137 offices and 2,000+ agents, achieving double-digit profit gains year over year • Guided 100+ successful franchise launches, improving onboarding efficiency and retention by 20% • Built scalable revenue systems for early-stage and growth-stage companies Certifications & Tools • Microsoft Dynamics 365 CE / CRM • Sales Functional Consultant Certification • CRM & ERP Fundamentals • Power BI • Power Platform • Microsoft 365 • HubSpot • Salesforce • Revenue Operations Frameworks Ideal Clients • Founder-led companies • Growth-stage organizations • SaaS companies • B2B services firms • Telecom and technology companies • Private equity portfolio companies • Organizations requiring experienced revenue leadership When To Bring Me In Organizations typically engage me when they need to: • Improve forecast confidence and pipeline visibility • Strengthen sales leadership and accountability • Build a repeatable sales process • Align revenue teams around common goals and metrics • Improve operational execution and KPI visibility • Transition beyond founder-led sales • Add experienced revenue leadership without hiring a full-time executive If you're looking to improve visibility, accountability, forecasting discipline, and revenue execution, I'd welcome the conversation.

I spent years as a top-performing BDR at Oracle NetSuite, one of the most competitive enterprise sales environments in the world That's where I learned how to prospect, qualify, and book meetings with decision-makers who have no interest in talking to you and how to change that in 30 seconds. Since then I've taken that same approach into my own agency operations running outbound sales for clients across home services, SaaS, insurance, and B2B service businesses. I've built cold call scripts, managed BDR teams, run multi-touch outreach sequences, and generated qualified pipeline for businesses that needed real results, not activity reports. What I actually do: I cold call. I prospect. I qualify leads and book appointments that show up. I build outreach systems in , follow up through email and SMS sequences, and hand off warm, pre-qualified opportunities to closers and account executives.

I take messy, unpolished business material and turn them into professional, conversion ready assets-fast! PRODUCTIZED SERVICES 1) Resume/Presentation polishing 2) "Business polish" Service 3) Voice based productization narration packages 4) Videos promoting your business or service