Hire the Best Chat Support Specialists

Customer Support in development. Completely dedicated to the tasks I'm required to complete independently and under minimal supervision. As a graduate in medicine, I know how to work under pressure and get your customers' problems solved quickly and efficiently. Capable of establishing rapport right away and giving them the best professional treatment while considering the best outcome for both- your clients and your business. I can deal with these issues via live chat, e-mail, calls, or instant messaging. Experienced English-Spanish translator. I had previous experience working with English native speakers translating for a Spanish side. Translation jobs can definitely be considered too, if needed. Medical graduate highly fluent in English medical terminology. I'm tech-savvy when it comes to learning how to use new apps and can adapt to the workflow right away. Self-taught, and still learning.

Hello 👋 I help Shopify and E-commerce businesses deliver exceptional customer experiences while keeping daily operations organized and running smoothly. With 4+ years of experience supporting E-commerce and Dropshipping brands, I specialize in customer support, administrative assistance, order management, and operational support. My goal is not only to resolve customer concerns but also to help business owners save time, reduce workload, and improve efficiency. What I can help with: ✅ Email & Live Chat Support ✅ Shopify Customer Service ✅ Gorgias, Zendesk & Freshdesk Management ✅ Order Tracking & Order Management ✅ Refunds, Chargebacks & PayPal Disputes ✅ Customer Retention & De-escalation ✅ Administrative Support ✅ Data Entry & Database Management ✅ SOP Documentation & Process Improvement ✅ Calendar & Inbox Management ✅ Research & General Virtual Assistant Tasks ✅ Workflow Organization & Team Support Tools & Platforms: • Shopify • Gorgias • Zendesk • Freshdesk • Reamaze • Zoho • PayPal • Meta Business Suite • Trello • Google Workspace • Microsoft Office • Dixa • Asana • Clickup Why clients hire me: ✔ Professional and empathetic communication ✔ Strong attention to detail ✔ Reliable and proactive support ✔ Organized and efficient workflow management ✔ Ability to work independently with minimal supervision Whether you need someone to handle customer inquiries, manage administrative tasks, organize business operations, or support your growing E-commerce store, I'm ready to help. Let's discuss how I can support your business and contribute to your success.

Hello! 👋 I'm a Customer Support Specialist with 5+ years of experience supporting e-commerce businesses and online stores.👩‍💼 I help businesses manage high volumes of customer inquiries through email, live chat, and social media while maintaining excellent customer satisfaction and protecting company policies.🤝 📍Here’s how I can support your business: ✅• Email & Live Chat Customer Support ✅• Order Tracking, Shipping Updates & Customer Inquiries ✅• Refunds, Returns & Dispute Handling ✅• Shopify Store Support ✅• PayPal & Klarna Dispute Management ✅• Social Media Customer Messages ✅• Admin Tasks & Data Entry 📍I have experience working with tools such as: 📌Shopify | Zendesk | Gorgias | Freshdesk | Salesforce | PayPal, Klarna Business | Slack | Google Workspace | Meta Business | Social Media Handling | 📌My goal is simple: provide fast, professional, and empathetic customer support that builds trust and keeps customers happy.🫡 If you're looking for a reliable customer support specialist who understands e-commerce operations, I would love to support your business long term.😉

Hey there, I'm Bushra, and I've been rocking the freelancing world on Upwork for quite some time now as I have been a top-rated freelancer for many years on Upwork! I have a Bachelor's in Computer Science under my belt, and I've spent the past seven years diving into customer support, technical assistance, and virtual aid. I have handled so many projects as a technical customer support and I have a hands on experience in setting up Zendesk, FreshDesk, Gorgias, GHL and Intercom. I've seen it all, armed with fluent English communication skills and enriched experience working for eCommerce and Dropshipping stores. I have handled many Dutch, German and French stores. I have worked on my Crypto/Bloackchain projects as a tech customer service specialist. I've worked with most of the platforms and honed a lot of experience; Mainly: PatPat, Classtag, and Adidas. From Gorgias to GoHighLevel, Shopify to Klaviyo, and Jira to Clickup. I'm fluent in adapting platforms and tools. And trust me, I'm not just talking the talk—I've put in the hours and the hustle to master each one. But here's the twist: it's not only about the tools; it's about trust and communication. I firmly stand by the belief that trust and clear communication are the pillars of any fruitful endeavor. Whether it's diving into the realm of automation, creating chatbots, or refining triggers and routing systems using platforms like Zendesk, Freshworks/Freshdesk, or Intercom, I've consistently stick to these principles. I have great Saas customer service (Tier 1 and Tier 2) experience in Blockchain / Cryptocurrency and I have done many projects on them. I have worked as a Chat, Phone, and Email Support for US companies and I have worked as a Technical Email Support for AT&T Inc. in 2021. Also, I have worked as an email support and chat support for many UK-based companies. I've had the privilege of working with a diverse array of platforms and tools, each contributing to my expertise and proficiency. Here's a concise list of platforms and tools I have worked with: Overall, if you're looking for a virtual assistant who is not only skilled but also trustworthy and communicative, then Give me a challenge, and I'll rise to meet it.

Hi there! I specialize in providing dependable administrative and e-commerce support to streamline your business operations and enhance your online presence. Here’s how I can assist you: Data Entry: Accurate and efficient data management. Chat & Email Support: Prompt and professional customer service. Order Management: Smooth and reliable order tracking and processing. Account Management: Keeping your accounts updated and organized. I’m proficient in tools like Excel, Google Sheets, and Gmail. If you’re looking for a professional to support your administrative and e-commerce needs, let’s connect and get started. Looking forward to working together.

Most founders don’t actually need more hands. They need someone who can keep things organized, bring clarity, and keep operations under control. I’m Elizabeth, a reliable Executive Virtual Assistant who focuses on keeping your operations running smoothly, not just ticking off tasks. In my previous roles, I’ve worked closely with founders, supporting sales processes, managing client and supplier communication, tracking product profitability, and keeping day-to-day workflows structured and easy to follow. I know how quickly things pile up in a fast-moving business. My role is to keep operations organized and workflows moving efficiently. This is how I support efficient day-to-day operations: 1. EXECUTIVE & OPERATIONS SUPPORT - Calendar and inbox management with a focus on priority control and decision reduction - Meeting coordination, summaries, and follow-ups to ensure nothing stalls - CRM and pipeline management to keep deals moving and opportunities visible 2. REVENUE & SALES SUPPORT - Lead generation and outreach support to strengthen B2B pipelines. - Margin and profitability analysis to protect revenue before deals go live. - Offer structuring and sales documentation preparation. 3. SYSTEMS & WORKFLOW OPTIMIZATION - Organizing tools like ClickUp, Notion, Airtable, and CRM platforms. - Writing SOPs and improving internal processes. - Structuring dashboards and tracking systems to improve clarity and accountability across workflows. Tools I Work With: ClickUp, Notion, Google Workspace, Airtable, Manifesto, LinkedIn Sales Navigator, Apollo, Snov, Zoho, HubSpot, Salesforce, Slack, Zoom, Canva What sets me apart is that I think like a business partner. I anticipate needs, identify gaps, and ensure your operations stay organized so you can focus on strategy and growth. If you're looking for an Executive Virtual Assistant who can manage your workflows and protect your time, send me a message and let’s build systems that give you back time and clarity! Warmly, Elizabeth Maxwell