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4.8/5
based on 39,880 client reviews
  • US$40 hourly
    20+ Years Of Virtual Assistant & Customer Service Experience I focus on providing reliable, thorough and honest VA work for positive impact businesses. 🥇 "I have had the pleasure to work with Caoimhe on many occasions. She has always been very professional, punctual and always delivered before the deadline which I truly appreciated! She has helped with highly sensitive project proposals and always offered her expert advice to accommodate tasks and ensure the best possible result for everyone involved. I wish her a lot of success on her ongoing professional endeavours - everyone will be lucky to have her on their team!" - Elina Grave, Professional Digital Partnership Manager Hi, I'm Caoimhe, from Ireland 🇮🇪 I offer a variety of virtual assistant services and solutions to help businesses and organisations make more time for what they do best. Here are a few highlights of the areas I can help you with: ☞ Customer Service ☞ Email Management (I love an empty inbox!) ☞ Internet Research ☞ Social Media Maintenance ☞ Proofreading & Editing ☞ Report Writing ☞ Travel Planning ☞ Light Bookkeeping ☞ Calendar Management ☞ Personal Life Management ☞ Digital Marketing Support ☞ Transcription I'm a native English speaker with an honours Bachelor's degree in English. I have a personal interest in the study of language and am meticulous about grammar and punctuation. I would consider myself to have exceptional editorial and research skills. My background includes 20+ years of virtual assistant and customer service experience. Over the last few years, some of the roles I've been in have been Virtual Assistant, Event Producer, Community Outreach Officer, Data Researcher, Editor, Proofreader and Web Administrator. I consider some of my greatest strengths to be honesty, reliability, loyalty, conscientiousness and my love of organisation! You can rely on me to get the job done well and on time. ------ 🥇 "Caoimhe worked for me as an event producer, PA, and hospitality manager since September 2016. I have no hesitation in recommending her, as she is highly responsible, conscientious, dedicated, detail-oriented and a great host. She would make an excellent choice!" - Tobias Slater, Managing Director for The Summer House Weekend ------ Tech Details: I use an Apple MacBook Air and have a 100MBPS wifi connection. Some of the platforms I can help you with include: ✔ Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) ✔ Scheduling (Calendly, Doodle, Hootsuite, CreativeStudio, Buffer, LearnCube) ✔ Customer Relationship Management (Hubspot, ActiveCampaign) ✔ Event Planning (Eventbrite, MeetUps, Brown Paper Tickets, Egencia) ✔ Task Management (Evernote, Trello, Asana, ClickUp) ✔ Cloud Storage (Dropbox, Google Drive) ✔ Admin & Email Management (Google Suite, Microsoft Office, Streak, Mailchimp, Airtable) ✔ Communications (Zoom, Skype, Slack, Voxer, Whatsapp) ✔ Light Bookkeeping (Wave, Paypal, Stripe, QuickBooks) ✔ Website Maintenance (Squarespace, Wix, Carrd) ✔ Design (Canva, LucidChart) ✔ Marketing Management Tools (Sellics) ✔ Cloud-based Data Entry (Fastfield) Thanks for learning about me. If you'd like to work with me, please invite me to your job. I look forward to freeing up more time for you! Caoimhe Goggins
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    Editing & Proofreading
    Travel Planning
    Customer Service
    Report Writing
    Social Media Plugin
    Project Management
    Scheduling
    Light Bookkeeping
    Data Entry
    Email Support
    Google Docs
    Google Sheets
  • US$12 hourly
    I'm a Social Media Specialist for business owners and entrepreneurs. I help them increase their social media presence through planning, engaging, content creation and curation, and providing an effective marketing strategy that will result in more leads and sales conversion. I am also a virtual assistant doing various administrative tasks to help business owners unburden their heavy loads and focus on the bigger aspects of their business. I love to help overwhelmed service-based entrepreneurs and businesses manage the back-end of their companies so that they can have the freedom to grow their businesses and enjoy their lives with serenity.
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    General Transcription
    Social Media Marketing
    PropertyWare
    Social Media Management
    Social Media Content
    Chatbot Development
    Microsoft Excel
    Bookkeeping
    Intuit QuickBooks
  • US$15 hourly
    I have 18 years of experience in the BPO industry and Remote. Handled various programs including Sales, Customer Service, Technical Support and Outbound campaigns. 12 years experience in Team Handling in Corporate and Remote.Earned leadership status by setting inspirational goals and setting examples.Superb organizational, motivational, management and time management skills. DIALER & CRM USED; Quick Books Hubspot, Talk Desk Mojo, Xencall, Callshaper, Vulcan7, Kixie, Ring Central, GoHighLevel, NICE and SalesForce, Pipedrive, SAGE CRM and Call Tool. As a Team Lead, I do Performance and Motivational Coaching. Performance Improvement Plan ( PIP) I can work following any time zone. I can deliver less than 40 hours a week. I am also available during weekends. Experienced in HR position responsible for identifying qualified agents, conducting interviews one-on-one and over the phone as well. Admin tasks like preparing contracts and job offers. Sales experience on Solar Panel. Combination of sales and Customer Service experience on hard-selling VOIP products. Sales experience in student loan consolidation. Experienced as Quality Analyst for TSR/CSR account before becoming a Team Lead. REMOTE: : April 2016 – Present. Total of 7 years in Admin Tasks, Sales, Cold Calling and appointment setting experience. 2 years and 9 months Operations Supervisor for Sales Program Medicare Advantage. 2 years experience as Sales Team Leader for Cold Calling, Lead Generation and Appointment Setting projects based in New York. The role includes intensive 1 on 1 Coaching, Performance Review and Close live monitoring. Experienced VA, Real Estate Australian and US-based client. Responsible for preparing contracts, uploading and downloading files requested, and answering and checking client emails. Receiving calls- inbound. Appointment setting. Total of 8 years of Remote Sales Experienced in B2B, Lead Gen campaigns, Cold Calling appointment setting for Security Services in Australia, SOLAR Panel Insurances and Credit Repair. – B2B and B2C
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    Cold Calling
    Online Chat Support
    Customer Service
    Email Communication
    Scheduling
    Cross Functional Team Leadership
    Lead Generation
    Data Entry
    Appointment Setting
  • US$15 hourly
    I am your collaborative partner to take on all those administrative tasks that distract you from your job of growing and running your business. I am also your friendly CSR to take care of your valuable customers and an all-star community manager to engage with your digital audience. You will benefit from my following Skills and Key Strengths: - Live chat and Email support. - Admin/Moderator: Cryptocurrency, NFT, DeFi, GameFi, Blockchain community - Community management: Telegram, Discord - eCommerce hosting platforms: Shopify, Volusion, Amazon, Prestashop - Order management software: Deposco - Live Chat support software: Comm100, Livechatinc.com, Intercom - Team collaboration tool: Slack, MS Teams, Google Meet, Zoom, Cisco - Project Management Tool: Trello, Airtable, Notion, Click Up - Social Media platforms: Facebook, Instagram, Twitter, Tiktok, LinkedIn, Reddit - Google Drive, Google Docs, Spreadsheet, MS Word/Excel, Powerpoint, Google Workspace - Posting job ads: Craiglist, Laimoon, Indeed, Dubizzle - Updating website: Squarespace, Wix, Wordpress - Accounting duties, Invoicing and journal entry: Waveapp, Xero - Knowledgeable with processing Payroll: ADP - Manage and update property listings on rental websites: Airbnb, Booking.com, HomeAway - Familiar with Property Management software: Kigo. Proficient with AppFolio - PDF File Conversion/Transcription to Word/Excel - Website Scraping/Data Extraction - Managed Schedule - Google Calendar, Calendly - Image uploading / Editing of JPEG and PNG image - Data Entry on Real Estate documents (County of Orange, Bexar, Brown, Broward) - Email outreach: app.woodpecker - Email database: Zoho - Web research: Google, Yahoo, Aol, Bing - ESL Online Tutor - Typing speed of 50 words per minute Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always up for the challenge and leverage my skills for the benefit of your company and contribute to its success. Looking forward to working with you and be part of your team!
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    Blockchain
    Cryptocurrency
    Forum Moderation
    Google Docs
    Community Moderation
    Shopify
    Community Engagement
    Online Chat Support
    Data Entry
    Customer Service
    Email Communication
  • US$25 hourly
    20 Years in the Customer Service industry. Hired, trained, and developed new employees and instructed/monitored current employees with various employers. Correspond with various partners as well as agents to cultivate a steady flow of clients with past companies. Coordinate public/private events for clients for booking set up, receiving payment, and quality assurance follow-up. Handle customer complaints, suggestions, and refund requests. Aided with correcting glitches and helped develop, test, and implement updates with dev teams. Reconcile company charges and investigated fraud. Manage payment schedules for partners and troubleshot with partners for a more effective payment method when needed.
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    Payroll Reconciliation
    Stripe
    Google Sheets
    Google Docs
    Multitasking
    Event Management
    Task Coordination
    Partnership Development
    Leadership Development
    Supervision
    Email Communication
    Customer Support
    Freshdesk
    Phone Support
  • US$30 hourly
    I am trilingual and master the English, Dutch and French language. I am a dedicated, flexible and hard working freelancer. With 15+ years of experience as a community/account manager, office manager and translator, your project is in good hands with me. My extensive knowledge of social media, commercial spirit and administrative skills make sure I can offer a wide range of services. I am most effective when I can contribute creative ideas, solve problems, and remain apprised of the latest practices and technologies within my field. Some of the programs I work with are Word, Excel, PowerPoint, Prezi, Photoshop, Indesign, Illustrator, WordPress, MailChimp, Slack, Trello, Hubspot, GoHighLevel, Klaviyo, Atlassian, Gorgias.
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    Customer Support
    Blog Commenting
    Writing
    Data Entry
    French
    English
    Dutch
    Translation
    Proofreading
  • US$40 hourly
    Hi! I'm a full-time VA working with long-term clients and available for one-time projects (both in and outside of Upwork). I provide admin and sales support, list building, data entry, CRM support, and more. I have worked with multiple startups to help establish SOPs for admin and account management. Data entry and data clean-up are some of my favorite tasks, and I have assisted with Salesforce data clean-up for several businesses. I am in Salesforce's Trailhead in preparation to obtain my Salesforce Administrator certification. Before becoming a VA, I worked in sales for ten years (pharma and dental), where I consistently ranked in the top 10% of sales reps nationwide. Additionally, I have several years of support in administrative and operations roles. I left sales because I never loved sales, and realized I was enjoying the administrative aspects of the job more than the actual sales. I would love to learn about you and your business and find ways we could work together. I look forward to hearing from you! Best, Melissa Glander
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    Customer Service
    Online Chat Support
    Email Support
    Sales
    Salesforce CRM
    Customer Support
    Salesforce Lightning
    Phone Support
    Salesforce Marketing Cloud
    Online Research
    Data Cleaning
    Data Entry
    Microsoft Office
  • US$15 hourly
    As a seasoned professional in customer support for over a decade, I have honed my abilities to ensure satisfaction and foster lasting relationships with clients across various sectors. I specialize in leveraging the latest AI tools, particularly ChatGPT, to supercharge efficiency, boost job output, and enhance the quality of my work in Amazon Seller Central and other sales portals such as Shopify, Wix, and Weebly sites. . With a keen understanding of every facet of customer interaction, from handling inquiries and feedback to managing refunds and navigating complex issues, I've grown proficient at transforming challenges into opportunities for excellence. My expertise has been refined over time through my tenure in roles encompassing General Customer Support Duties, Credit and Collections, Outbound Sales, Appointment Setting, and Data Analysis. In my role as an Amazon Customer Support Specialist, I have effectively managed all aspects of seller support, ranging from addressing customer queries and comments on reviews to resolving various Amazon-related issues. My exceptional skills and experience in Zendesk customer service, combined with my adept usage of AI tools like ChatGPT, have allowed me to surpass conventional freelancers' performance metrics and provide top-tier service consistently. After more than a decade in the Customer Support Industry has taught me what works and what doesn't. And due to my knowledge in the utilization of AI, you can likewise expect extremely great reviews, most likely a whole lot better than 99% of other freelancers in the world may provide. Reliability is a cornerstone of my professional character – I have never missed a day of work, my birthday, Christmas, and New Year's included. You can count on my steadfast commitment to provide courteous, knowledgeable, and autonomous customer service that not only meets but exceeds expectations. I'm eager to put my skill set to work for you, delivering unmatched customer support services that lead to increased customer satisfaction and retention. Your project deserves the dedication and expertise I bring to the table – and your satisfaction, as always, is guaranteed.
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    Customer Satisfaction
    Zendesk
    Salesforce App Development
    Customer Service
    Database Management
    Clerical Skills
    Customer Support
    Email Support
    Online Chat Support
    Google Docs
    Email Communication
    Data Entry
  • US$15 hourly
    I am experienced in working for an environment demanding strong organizational skills. Committed to providing exceptional customer service. Detail-oriented and resourceful in completing projects, able to multi-task efficiently. I am reliable and hard working. Proficient in Microsoft Word/Works/Excel/Office, Windows, DocBuild, Easyfile, Profit Manager Software, all aspects of Citrix Agency Anywhere, Entrata, Canva, Venngage, YouGotListings, Zipperagent, Dotloop, Group Me, Slack, Zoom, and Google Workspace (Gmail, Admin, Drive, etc). Eager and able to learn any new tools needed to complete a task. B.A. in Mass Communications from Campbell University, Buies Creek NC (2002).
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    Communications
    Time Management
    Customer Service
    Data Entry
    Phone Communication
    Google Workspace Administration
    Scheduling
    File Maintenance
    Database Management
    Multiple Email Account Management
    Microsoft Excel
    Typing
    File Management
  • US$45 hourly
    Document Control Subcontract Management RFI Management Invoicing (Quickbooks Desktop/ Quickbooks Online) Strong verbal/written communication skills Procore & Sharepoint certified. 13 years of commercial and 2 years of residential specializing in medium to large jobs.
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    Young Adult
    American English Accent
    Audio Recording
    Light Project Management
    Construction Management
    IVR Software
    Voice Recording
    Voice-Over
    Voice-Over Recording
    Voice Acting
    Casual Tone
  • US$18 hourly
    With my 3 years experience working in the corporate world, I have learned and acquired skill sets essential in becoming an efficient worker and I am a person who strives to work hard in any dealings that I am doing. I also keep my focus in the different tasks that were assigned to me. I am very adaptable and flexible person, I can adjust easily to my work environment and conditions. As a Virtual Assistant, I am best in Email Management, Data Entry. .I am a team player who values quality results and always make my time productive by taking initiative in doing extra tasks. I can handle multiple tasks at the same time. I have experience using Gmail, Outlook. I am looking for a job that would maximize my knowledge in management and be able to extend myself in the virtual world. In addition, I am looking for a respectable career that offers professional working environment and develops career growth. I also envision myself to always learn new things that will enhance my knowledge, capabilities and skill sets in different areas of the business. Skills: - Inclined to Photography - Familiar with Photoshop - Strong Admin Skills - Tech Savvy
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    Looker Studio
    General Office Skills
    Office 365
    Microsoft Excel
    Google Docs
    Google Sheets
    File Management
    Email Communication
    Google Workspace
    Microsoft Office
  • US$20 hourly
    Hardworking, efficient, and dependable are some of the words that describe my professional capabilities. With over 15 years of managerial experience in the service industry, I have a gamut of knowledge, skills, and abilities to do the best with every challenge. I commit myself to effectively completing every job just right.
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    Sales
    Social Media Marketing
    Employee Onboarding
    Document Review
    Following Procedures
    Project Scheduling
    Online Research
    Customer Support
    Phone Communication
    Customer Service
    Data Entry
    Email Communication
    Phone Support
    Online Chat Support
  • US$20 hourly
    Hi! My name is Almira and I would like to be your Virtual Assistant. Why should you choose me over others? I am a multi-skilled professional, I can help you in several crucial task in your business operations, whether in sales, technical and customer support, general administration, and management of daily operations. Also, I would like to be part of a goal, a mission to contribute to the success of a business and having fun while in the process. I have 15 years experience as a virtual assistant. I am able to work independently and help other VA to work towards a goal of the business. My services include but are not limited to: Health and Fitness: Brands serviced includes F45, Yogamoves, Barre Body, Bende, MSFit Singapore, Totum Health and more!!!!! Health and Beauty Spa Brands serviced includes: Hypoxi AU , Bosdy Sculpting Clinics AU, Tiam Spa US Schools serviced: Euro School of Tennis, Sandlegs Volleyball, Simply Music. So if you need someone knowledgeable to help you run your business. I am definitely your GAL! Mindbody Mindbody Marketing Suite/ Frederick Marketing Glofox Loyalsnap Welness Living Go High Level Project Management Admin Assistant Talent Acquisition Dee Internet research Academic Research Data Research / Mining Data Extraction File Conversion Data Entry Typing Other general clerical work Proofreading and editing Word Processing and PowerPoint presentations Spreadsheet creation Customer Retention, Customer Service, Sales, and Technical Support Chat and email support SEO, SEM, SMM Adobe Photoshop, image manipulation, and layout HTML, Wordpress , Wix Real Estate, MLS listing, Craigslist posting, Postlets, skiptacing Salesforce, Zendesk, Freshdesk Shopify Constant Contact Stock Trading and Management Bookeeping, Payroll Excel
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    Gym
    Inventory Management
    eClinicalWorks
    Salesforce
    MINDBODY
    Sales
    Customer Service
    Sports & Fitness
    Technical Support
    HTML
    Adobe Photoshop
    Zendesk
    HubSpot
  • US$30 hourly
    I have administrative and marketing experience and am proficient in Microsoft programs. I can assist with email marketing, social media, blogging, scheduling, and data entry. I am comfortable in fast-paced, high-stress situations requiring attention to detail and timely follow-through. I am a fast learner and great at multi-tasking. I would love the opportunity to work with you.
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    Social Media Content
    Draft Correspondence
    Task Coordination
    Client Management
    Inventory Management
    Bookkeeping
    Customer Service
    Google Workspace
    Virtual Assistance
    Microsoft Office
    Data Entry
  • US$40 hourly
    🏆 Top-Tier PROPERTY AND OPERATIONS MANAGEMENT LEADER 💎 Recognized for having superior opportunity identification abilities ✅ 4000+ Hours worked on Upwork ✅ Over 20 Projects delivered on Upwork 📈 100% Job satisifaction Hey there! I'm Marcella, a seasoned professional in Customer Service, Property Management, and Business Operations with a strong track record of leadership. In my extensive career, I have demonstrated exceptional skills in customer service, ensuring clients receive top-notch support and satisfaction. My property management expertise has enabled me to handle diverse portfolios with a focus on maximizing efficiency and optimizing property performance. Whether it's streamlining business operations, implementing strategic improvements, or providing exceptional customer experiences, I thrive in driving positive outcomes. My capabilities encompass leading teams to success, streamlining processes, and fostering a collaborative work environment. Throughout my journey, I have collaborated with several large investing companies, delivering outstanding results and contributing to their growth and success. Working with clients across various industries, I have successfully completed 20+ projects, accumulating 4000+ hours on Upwork. 🙌 Partnering with me guarantees a commitment to excellence and a focus on long-term success for your business. Let's connect and discuss how I can contribute my skills in customer service, property management, and business operations leadership to elevate your business to new heights. I'm eager to chat and explore the possibilities of our fruitful partnership!
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    Leadership Skills
    Project Management
    Vendor Management
    Project Scheduling
    Customer Service
    Business Management
    Search Engine Optimization
    Market Research
    Asana
    Real Estate
    Virtual Assistance
    Data Entry
    Microsoft Office
  • US$30 hourly
    I have the ability to adapt to the requirements of any assignment and work diligently to finish in a timely matter. My skills include but are not limited to: social media marketing, data entry, administrative support, Microsoft office, transcription and research. I am able to work independently as well as a part of a team as needed by clients. I also pride myself on my ability to work with clients regularly outside of my time zone with great success. With an education in marketing and management, combined with an MBA, I have the drive and knowledge to ensure your project is a success.
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    Computer Skills
    Public Relations
    Travel Planning
    Customer Service
    Microsoft Word
    Microsoft Office
    Company Research
    Microsoft PowerPoint
    Photography
    Mailchimp
    Photo Editing
    Adobe Acrobat
    Market Research
    Microsoft Outlook
    Google Workspace Administration
    Time Management
    Constant Contact
    General Transcription
  • US$42 hourly
    Motivated and loyal individual. Dedicated to providing only top quality work. Have experience in a variety of Administrative categories, including but not limited to, executive assistant, article writing, transcription, data entry, real estate administrative coordinating, bill pay, office managing, filing, uploading, scheduling, phone etiquette, email response handling, typing, calendar management for multiple parties, route planning, travel arrangements, google maps, google docs, proposals, accounting, collections, order processing, Salesforce. Freshbooks, Quickbooks, Wunderlist, Slack, Bill.com, Zendesk, Box, Dropbox, Smartsheets, Trello, Hubspot, Wordpress (back-end), with lots of customer service experience, and a wide variety of knowledge with Microsoft tools. Human Resources - screening candidates, performing initial phone interviews, running background checks and reference checks. Willing to learning new things, with quick pick up of new material, excellent at time management while multi-tasking. Stay at home mother, looking to bring in Full time income on a long-term basis.
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    Accounts Receivable Management
    Article Writing
    Order Processing
    Travel Planning
    Customer Service
    Email Communication
    Phone Communication
    Data Entry
  • US$20 hourly
    I am experienced in different areas of a business from data gathering to overseeing projects and city-wide operations. My expertise lies in managing people, operations management, process improvement, administrative assistance, and lead generation. I live and breathe working in startup businesses since I enjoy helping them grow and learn new things. I can help you and your business in improving your operations and expansions.
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    Business Operations
    Marketing Management
    Social Media Management
    Startup Company
    Lead Generation
    Microsoft Excel
    Project Plans
  • US$55 hourly
    I'm Jasmyne, a versatile virtual assistant based in Colorado, and I've been helping clients across the US and Europe for over three years now. Throughout my time in the industry, I've honed my skills in brand and project management, content creation, and administrative tasks. I've helped entrepreneurs, influencers, and executives boost productivity and handle multiple projects simultaneously. As your virtual assistant, I understand your time's value, and I aim to help you focus on the bigger picture. By taking care of the little details and managing your to-do list, I can alleviate your stress and give you more time for the things you love. Head to everydayjas.com/ejva to learn more about my services and past work.
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    Social Media Content
    Email Communication
    Google Workspace
    Calendar Management
    Project Management
    Content Planning
    Personal Administration
    Graphic Design
    Digital Marketing Management
    Shopify
    Blog Content
    WordPress
    Social Media Management
  • US$33 hourly
    I have completed multiple Upwork tests and scored in the top 20% in Virtual Assistant. I specialize in data entry and web research. I am tech savvy and a quick learner. I am known for my attention to detail and problem-solving skills. I specialize in MS office, Salesforce, Infusionsoft, Youtube transcriptions, LinkedIn management, Facebook group/page management, Quickbooks Online, Airbnb, Flowspace Inventory management, and G Suite. I also have experience with monday.com, Asana, Slack, and Teamwork,Cloze,Mailchimp, Shipstation, Instagram, Active Campaign, and Wordpress. My main client as of now is a startup in the cryptocurrency space.
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    Salesforce
    Customer Relationship Management
    Bookkeeping
    Email Communication
    Data Entry
    Microsoft Excel
  • US$25 hourly
    *Registered Nurse (Associate Degree) *18+ years working for Health Insurance Company *HEDIS experience *HIPPA knowledge *Medical Terminology knowledge *Knowledge of CPT and ICD-9 codes *Data Entry skills, good organizational skills, able to enter data correctly with strong attention to detail and able to handle multiple tasks. (Familiar with Microsoft Word and Excel software) * Excellent communication skills, whether in person, by phone or through correspondence. * Detail oriented. * Time management skills, can stay on task and complete work in timely manner. * Dedicated home office with high speed internet, access to computer, printer and phone.
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    Mental Health
    Quality Assurance
    Nursing
    Interpersonal Skills
    Microsoft Outlook
    ICD Coding
    Microsoft PowerPoint
    Customer Support
    Electronic Medical Record
    English
    Time Management
    Microsoft Word
    Microsoft Office
    Microsoft Excel
  • US$10 hourly
    I have extensive knowledge in the real estate field. I have been a successful all-around virtual assistant for real estate investors and real estate agents for 6 years and 5 years in Customer Service. I've worked with real estate business owners who do Wholesale, Rent-to-Own, Buy and Hold, Fix and Flip, FSBO, Expired, Circle Prospecting. Also, I do administrative tasks such as making and posting marketing materials on social media, RE marketplace, analyzing deals, performing comparable, sending LOI, managing client's calendar and helping out with paperwork. Whether it be on the phone or with administrative tasks you can rely on me to deliver high-quality results. Thank you for viewing my profile and I look forward to working with you!
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    Asana
    Data Entry
    Data Scraping
    Podio
    Outbound Sales
    Sales
    Lead Generation
    Cold Calling
    Phone Support
  • US$30 hourly
    If you are looking for a knowledgeable and efficient Executive VA then you are in the right place! I am a highly experienced Executive Assistant specialising in helping business owners and Executives regain much needed time in their day to complete higher-level tasks. I have a passion for organization and a track record of providing top-notch virtual support. With a decade in the VA industry, including 8 years as an EA to CEOs, Founders, and Small Business Owners alike, I bring a wealth of skills to the table. *𝙀𝙢𝙖𝙞𝙡 𝙖𝙣𝙙 𝘾𝙡𝙞𝙚𝙣𝙩 𝙁𝙤𝙡𝙡𝙤𝙬-𝙐𝙥: I excel in managing email communications and ensuring timely client follow-ups, demonstrating a keen eye for detail and a commitment to exceptional client relations. *𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙖𝙣𝙙 𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙞𝙣𝙜: I am skilled in juggling multiple calendars and scheduling across varying timezones, utilizing tools such as Calendly to streamline appointments and meetings, ensuring none of your important client or personal meetings are dropped or missed. *𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚-𝙖𝙨-𝙖-𝙎𝙚𝙧𝙫𝙞𝙘𝙚 (𝙎𝙖𝙖𝙎): Proficient in various SaaS applications, I leverage technology to streamline processes, enhance collaboration, and drive productivity. *𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙍𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨𝙝𝙞𝙥 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 (𝘾𝙍𝙈) 𝙖𝙣𝙙 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚: Experienced in utilizing CRM systems, particularly Zoho, Zoho Desk, and HubSpot. I excel in maintaining strong customer relationships and delivering exceptional service. *𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: I bring expertise in project management, utilizing platforms like Asana, Notion, etc to coordinate tasks, meet deadlines, and ensure successful project outcomes. *𝘾𝙤𝙣𝙨𝙪𝙡𝙩𝙖𝙣𝙘𝙮: As a seasoned professional, I offer consultancy services, providing strategic insights and recommendations to drive organizational success, bringing order and routine to your busy life. *𝘽𝙖𝙨𝙞𝙘 𝙒𝙤𝙧𝙙𝙋𝙧𝙚𝙨𝙨 𝙆𝙣𝙤𝙬-𝙃𝙤𝙬: I possess a foundational understanding of WordPress, enabling me to contribute to website management and updates. *𝙒𝙚𝙗 𝙖𝙣𝙙 𝘼𝙘𝙖𝙙𝙚𝙢𝙞𝙘 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝: With a strong research background, I navigate the digital landscape adeptly, providing valuable insights through web and academic research. I am also fluent in a range of software tools, some of which include: Slack Zoom G-Suite/Google Workspace Microsoft Office LinkedIn and LinkedIn Profinder Hootsuite PayPal Invoicing My commitment to staying at the forefront of technology, coupled with a proactive and positive attitude, ensures that I am well-equipped to meet the dynamic challenges of the executive support role. Let's collaborate to elevate efficiency and productivity within your organization!
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Social Media Management
    Customer Service
    SaaS
    Customer Relationship Management
    Google Docs
    Google Workspace
    Microsoft Office
  • US$25 hourly
    Hello! I’m Jayme, a dedicated Executive Assistant with over six years of experience in the eCommerce and Affiliate Marketing industries. I'm passionate about helping businesses succeed, and I'm confident that I can add value to your team. I have a proven track record of increasing product sales through optimized product listings, image and video editing, and persuasive description writing. However, my abilities extend beyond eCommerce support. I’ve streamlined inventory processes, developed lucrative affiliate partnerships, and provided comprehensive administrative support. Whether I am required to do data entry, online research, or communicate with vendors, I tackle each task with care and dedication. Client satisfaction is my top priority and I’m committed to exceeding expectations on every project. My proficiency in MS Suite, Google Suite, Shopify, Wordpress, and Adobe Creative Cloud allows me to streamline workflows and deliver high-quality results. Let's discuss how I can help you achieve your goals.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Content Writing
    Image Editing
    Video Editing
    Inventory Management
    Google Workspace
    Adobe Creative Cloud
    WordPress
    Shopify
    Ecommerce
    Virtual Assistance
    Product Listings
    Online Research
    Data Entry
    Microsoft Office
  • US$70 hourly
    Welcome! I help entrepreneurs organize their businesses to grow. It is my goal to assist overwhelmed business owners in taking control of the backbone of their company. I've run the behind-the-scenes operations for everything from small family side-hustles to multi-million dollar operations. With over six years of experience starting, running, and growing small businesses, I love a challenge and am driven by results. I am QuickBooks Online certified, have extensive experience in MS Office, G Suite, and Photoshop, and boast exceptional communication skills. Reach out to me today to discuss how I can be an asset to your business' growth!
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Invoicing
    Payroll Accounting
    Project Management
    Accounts Receivable
    Xero
    Google Sheets
    Financial Reporting
    Employee Onboarding
    QuickBooks Online
    Bookkeeping
    Web Service
    CRM Software
    Microsoft Excel
    Customer Service
  • US$10 hourly
    I've been working in US Real Estate Industry for more than 9 years now. I handled real estate agents, investors, and title insurance rep. I have a formal training in Real Estate virtual assistance. Here are the tasks that I've handled: Administrative Assistant tasks & tools used: Listing Coordination (pre-listing, showing coordination, & MLS): NTREIS MLS (Texas) Navica MLS (South Padre Island, Texas) NJMLS (New Jersey) Sandicor (California) Trend MLS (Philadelphia) Dotloop MyKw SupraWeb Centralized Showings Service General Administrative Tasks (website, social media, & CRM management): Wordpress Placester Salesforce FollowUp Boss Podio Microsoft Outlook Eedge EngageRE Leadstreet MyKW Facebook (Pages & Groups) Twitter Instagram LinkedIn Pinterest Marketing Assistant (marketing materials, SEO, social media, & email marketing): Zillow Trulia Realtor.com Remax.com Facebook Market Place Craigslist Photoshop (flyers, postcards) Biteable (video) Tourfactory (Virtual Tour) Paradym (Virtual Tour) Canva (images) Mailchimp (Newsletters) Eedge Marketing (Email Campaigns)
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Task Coordination
    Transaction Processing
    Google Workspace
    Social Media Optimization
    Social Media Management
    Customer Service
    Dialpad
    Social Media Marketing
    Google Sheets
    Salesforce
    Customer Support
    Real Estate Listing
    Real Estate Transaction Standard
    Real Estate Marketing
  • US$19 hourly
    Hello, I am 29 years old. I have 6 years of experience as a freelancer in this platform. I have worked for several immigration law firms from the USA and have worked as an administrative assistant for others. I have worked as a legal assistant, administrative assistant and Intake specialist and supervisor. My native language is Spanish but I speak English fluently and have basic knowledge of German. I am a very quick learner, can adapt very quick and I am very responsible.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Microsoft Windows Media Connect
    Microsoft Word
    Customer Service
    Adobe Photoshop
    Visual Basic for Applications
    English to Spanish Translation
    Google Apps Script
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How to Hire an Administrative Assistant

To boost efficiency and organization, many companies hire Administrative Assistants. They add to the smooth running of a business. But sometimes, finding the right one can be challenging. Upwork gives you access to a large talent pool from which you can browse, interview, and hire the right administrative assistant. Writing a well-thought-out administrative assistant job description can help set the stage for your new administrative assistant by giving them clear guidelines and an idea of their day-to-day responsibilities.

What Is An Administrative Assistant?

An administrative assistant is a cost-effective, efficient way to get the on-demand help you need. Whether during busier times of the year when you need extra help or for a few hours a day to tackle weekly upkeep, an administrative assistant can offer anyone from startups to larger organizations incredible ROI. Here, we’ll review just some of what a jack-of-all-trades admin can do for you, then give you a quick framework for writing up a great job description that will grab the attention of the best freelance admins.

An administrative assistant specializes in stepping in and taking on various tasks so individuals and teams can focus on their jobs, not the hours’ worth of peripheral, but very necessary, tasks associated with their work. 

Cost Of Hiring An Administrative Assistant

The first step to determining the cost of hiring an Administrative Assistant will be to define your needs. Rates can vary due to many factors, including expertise and experience, location, and market conditions.

Rates typically charged by Administrative Assistants on Upwork are:

Beginner: $10 per hour

Intermediate: $20+ per hour

Administrative Assistant Solutions for Businesses

Many individuals, teams, or businesses across nearly every industry (legal, medical, educational, startups, sales—you name it) hire administrative assistants to handle things like:

  • Managed calendar for individuals or teams, coordinating meetings, appointments, calls, conferences, etc.
  • Inbox assistance, reading, prioritizing, and responding to emails
  • General CRM administration support
  • Data entry and maintaining electronic filing systems
  • Marketing support (e.g., posting to social media, scheduling posts, or responding to reviews or inquiries)
  • Bookkeeping
  • Help setting up and managing business or marketing automation
  • Industry-specific work (whether unique to your business or field, be it medical, legal, government, etc.)

How do you hire an  Administrative Assistant?

You can source an Administrative Assistant on Upwork by following these three steps:

  1. Write a project description. You’ll want to determine the scope of work and the skills and requirements you seek in an Administrative Assistant. 
  2. Post it on Upwork. Once you’ve written a project description, simply post it to Upwork. Follow the prompts to help you input the information you collected to scope out your project. 
  3. Shortlist and interview Administrative Assistant. Once the proposals start coming in, create a shortlist of the professionals you want to interview. 

Administrative Assistant FAQ

How do you write an Administrative Assistant job post?

Your job post is your chance to describe your project scope, budget, and talent needs. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project. 

Job post title

Create a simple title that describes what you’re looking for. The idea is to target the keywords your ideal candidate will likely type into a job search bar to find your project. Here are some sample Administrative Assistant job post titles:

  • Executive Administrative Assistant needed for corporate office
  • Our law firm is looking to hire an Administrative Assistant with legal knowledge

Project description

An effective Administrative Assistant job post should include:

  • Scope of work: List all the deliverables you’ll need from document creation to receipt record keeping
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain industries, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts. 

Administrative Assistant Responsibilities

Here are some sample Administrative Assistant responsibilities you may want to include in your job post:

  • Manage and coordinate schedules for executives and team members
  • Organize and preserve paper and electronic files for efficient retrieval 
  • Order and maintain office supplies

Administrative Assistant Requirements and Qualifications

Here are some sample Administrative Assistant requirements and qualifications you may want to include in your job post:

  • Strong skills in Microsoft Office Suite
  • Strong organizational and time management skills
  • Must be trustworthy with sensitive data and information

Ready to free up space for more important tasks? Hire an Administrative Assistant on Upwork today!

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