Hire the Best Amazon FBA Assistants
in Spain

I’m a detail-oriented Amazon Virtual Assistant with 3+ years of hands-on experience supporting sellers with listing management, catalog troubleshooting, and backend operations in Amazon Seller Central. My core strength is solving listing problems—from suppressed, inactive, and stranded ASINs to variation issues and flat file updates. I regularly work with Seller Support, raise and track cases, and make sure listings are compliant, visible, and properly structured. I’m also comfortable handling FBA shipments, inventory coordination, and order-related support, ensuring smooth day-to-day operations. In addition to Amazon, I’ve managed Etsy store operations and supported multi-platform sellers with listing uploads, keyword optimization, and inventory updates. I also have experience with product sourcing from Alibaba, shipment plan support, and basic product image editing. Clients appreciate my reliability, clear communication, and proactive problem-solving approach. I take time to understand each account’s issue before acting, and I focus on practical solutions that actually work within Amazon’s system. I’m consistently rated 5 stars on Upwork and committed to long-term, trustworthy support. If you’re looking for someone dependable to manage listings, fix catalog issues, and support your backend operations, I’d be happy to help.

I help Amazon brands cut ACoS and fix and optimize listings that quietly bleed money. $100M+ in ad spend managed, $20M+ in profit recovered, 100+ listings optimized across 300+ brands, 10+ years in. New here on Upwork, not new to Amazon. Most brands find me when something's already off the rails. ACoS that climbs every time they push spend, a launch that stalled, a listing that got suppressed and is losing sales by the day, or fees and reimbursements leaking in the background. The cause is rarely a mystery once you look. It's usually one of these: - The account is on autopilot, still running on last year's setup. - Nobody knows the real margin down to the penny, so spend that looks fine is actually underwater. - Sales stall or slide while a competitor climbs, and no one can say why. A few things make me different: I'm a PhD researcher in consumer decision-making, so every PPC bid, sponsored products structure, and listing decision ties back to real margin, COGS, and organic rank, and to how buyers actually choose, not to ACoS or TACoS in a silo. We run Helium 10 and the Jungle Scout API into our own research system and AI agents, so the data we act on is ours, not whatever a single off-the-shelf tool reports. I have a small team who have either built and sold their own companies, have 7+ years of Amazon experience, or have a Master's in marketing. We don't outsource, so you work directly with me and my senior operators, not a junior account manager. We build listings and A+ Content on a framework grounded in published Amazon Science research, structured for the AI systems Amazon now uses to surface and recommend products, Cosmo for search relevance, and Rufus for the conversational assistant. Most agencies are still optimizing for an algorithm that's a few years out of date. A few recent results: took a supplement brand from 38% to 22% ACoS while tripling daily unit volume, recovered close to $165,000 for one client in a single fee-and-reimbursement audit, and built a 2.4M Amazon Vendor Central catalog to positive ROI in less than 60 days. If your ACoS is climbing, a listing won't convert or got suppressed, or you want a senior team that treats your margin like its own, send me a message, and we'll set up a short call. If you show me your account live on our call, I can walk you through where I'd start on your account.

I help agencies, SaaS companies, and growing businesses manage complex digital projects involving websites, SaaS products, SEO, content workflows, paid media coordination, and cross-functional delivery teams. I’m a Senior Project Manager and Product Operations with 10+ years of experience managing remote teams, coordinating multi-workstream projects, and keeping fast-moving client engagements organized across agency, marketing, SaaS, and operational environments. I specialize in: • Agency Project Management • Product & SaaS Operations • Website Project Coordination • Sprint Planning & Agile Workflows • Cross-functional Team Management • Client Onboarding & Delivery Management • SEO & Content Workflow Coordination • Website Launches & Optimization • Stakeholder Reporting & Async Communication • Scope, Timeline & Risk Management • Workflow Documentation & Process Improvement • QA & Delivery Coordination Recent Project Experience: • Managed 30+ websites and SaaS/API-driven products across fast-paced agency and operational environments • Optimized and coordinated updates across 23+ websites, including attribution tracking fixes, workflow improvements, and website optimization initiatives • Supported the launch of a new ecosystem API platform designed as a unified hub for API marketplace management and developer access • Coordinated cross-functional teams across development, SEO, paid media, social media, QA, and content • Managed onboarding and delivery workflows for multiple concurrent client engagements • Led Agile sprint planning and task coordination across distributed teams • Improved project visibility and workflow organization using ClickUp and async communication systems • Coordinated website builds, optimization projects, and operational delivery workflows • Managed timelines, approvals, stakeholder communication, and cross-team dependencies across fast-moving projects • Collaborated with developers, marketing teams, and stakeholders to align business goals, technical execution, and user experience improvements One of my strengths is managing onboarding and multi-workstream delivery without allowing projects to become disorganized or overwhelming for teams. I focus heavily on structure, communication, accountability, and proactive follow-ups to keep projects moving efficiently. I’m highly comfortable balancing: • Multiple active clients • Tight timelines and changing priorities • Cross-functional collaboration • Client communication and approvals • Async operational workflows • Technical and non-technical coordination Industry Experience: • Digital Marketing Agencies • Healthcare & Clinics • Real Estate • SaaS & API-driven Products • eCommerce & Shopify Project Management & Collaboration Tools: • ClickUp • Jira (Atlassian) • Trello • Notion • Confluence • Slack • Microsoft Teams • Google Workspace • Agile/Scrum workflows Why Clients Work With Me: • Strong operational organization • Calm and proactive communication • Ability to manage multiple moving parts simultaneously • Strong client-facing communication • Structured project execution • Team alignment and accountability • Technical + business coordination mindset Availability: 20–30+ hours/week with strong overlap during US business hours (CT/ET). Portfolio: cilene-veloria-pm-portfolio.lovable.app

I have spent 9 years on international stages, from Las Vegas (ASW19) to Prague (TES), Amsterdam, and New York, speaking on women empowerment, leadership, failure culture, and business growth. Today, I bring that experience directly to you: whether you need a keynote for your company event, a workshop on female leadership, coaching to become a more confident speaker, or an experienced moderator for your panel. I am the director of Mujeres Sin Filtro, part of the Fuckup Nights international ecosystem, where I build honest and safe spaces for women to share unfiltered stories about failure, reinvention, and growth. I work in English, Italian, German, and Spanish. My background includes an EMBA and a Master in Law, which means I bring strategic thinking and structured frameworks to everything I facilitate. whom I work with: companies running DEI or leadership programs, event organizers needing a keynote or moderator, professionals who want 1:1 speaker coaching, and HR teams building women empowerment initiatives. Notable events: The European Summit, ASW19 Las Vegas, Women in Adtech Amsterdam, Sheisme Conference, Fuckup Nights Barcelona, Empowerment Foundation Amsterdam.

I help ecommerce businesses improve product listings, customer experience, and daily operations to increase sales and efficiency. I have over 6 years of experience working with Amazon and Shopify stores, specializing in listing optimization, SEO, catalog management, and customer support. 🚀 Results I’ve achieved: ✔️ Top-ranking products in competitive ecommerce categories ✔️ Reduced negative reviews by up to 60% through improved customer experience ✔️ Improved product visibility and conversion rates through SEO and listing optimization 🔧 Core Skills & Tools ✅ Ecommerce Platforms: Amazon (FBA & FBM), Shopify, Miravia, Decathlon, Leroy Merlin ✅ Listing Optimization: titles, descriptions, A+ Content, product pages ✅ SEO & Research: Helium 10, Keepa, Ahrefs, Google Trends ✅ Customer Support: order management, refunds, returns, complaints, email/chat support ✅ Virtual Assistant Tasks: data entry, research, admin support, product uploads ✅ Integrations & Tools: Shoppingfeed, Channable, Holded, Meta Business Suite 📊 What I Can Do For You ✔️ Optimize product listings to improve visibility and conversions ✔️ Manage and update product catalogs (Amazon, Shopify, marketplaces) ✔️ Provide professional customer support and handle reviews ✔️ Support daily ecommerce operations and admin tasks ✔️ Perform product research and competitor analysis ✔️ Assist with basic Amazon Ads and marketing tasks when needed 🌍 About Me I’m based in Dublin and have experience working remotely with international teams. I’m a native Spanish speaker with conversational English, able to communicate effectively in both written and spoken environments. I’m highly organized, detail-oriented, and reliable, with a strong focus on delivering results and providing excellent customer experience. 🚀 Let’s Work Together If you need support with your ecommerce store, product listings, or customer service, I’m here to help you grow your business and improve your daily operations.

International professional (Languages: Spanish , French, German and English) with more than 15 years’ experience in Logistic and purchasing. Has extensive experience in Supply chain and purchase roles working B2B worldwide in different countries (Spain, France, Germany). Proven track record in customer, product and sales. Professional and self-motivated, results driven, fast learner, team player but can work on own initiatives as required. Skills: • Languages: Spanish , French, German and English • Project and office administration • Customer service ◦ telephone and email support ◦ account management ◦ complaints´handling - Amazon FBA management -Shipments from 3PL to FBA (EU and UK) - Inventory forecasting - Shipment creation and logistics - Purchase order management • External and Internal stakeholders: End Users, partners and channel. • Reporting and KPI tracking