I am an experienced Executive Assistant, HR, and Administrative professional with over 10 years of experience in recruitment, scheduling, timekeeping, payroll support, email and calendar management, and general administration. I can assist with meeting and appointment scheduling, applicant screening and interview coordination, employee records, reports, data entry, and day-to-day administrative tasks. I am proficient in Microsoft Word, Excel, PowerPoint, and FileMaker, with strong communication, organization, and attention to detail. I also have experience in event coordination and blogging/writing. I am reliable, organized, and committed to providing professional support that helps clients save time and keep their business running smoothly.
Rowena J.
Executive Assistant | Operations Manager | Business Support
I’m the reliable, no-nonsense support you hire when you want things handled properly.
I bring experience across customer service, administration, bookkeeping support, scheduling, and hospitality operations, helping businesses stay organised, responsive, and running smoothly.
I’m proactive, detail-focused, and confident working in fast-paced environments — trusted to manage tasks independently and communicate professionally with clients and teams.
What I can support you with:
Customer service & client communication
Admin & virtual assistant support
Bookkeeping support (invoicing, expenses, reconciliations)
Scheduling & diary management
Operations & hospitality support
If you’re looking for dependable support that saves you time and reduces stress, I’m ready to get started.
I am looking to work remotely only.
Results-driven Project & Operations professional with 6+ years of experience managing complex IT, technical, and client-facing projects from initiation through delivery and live operations.
I’ve coordinated 100+ project implementations, worked across teams of Project Managers and developers, and supported founders, CEOs, clients, and senior stakeholders in fast-moving environments. My strength is bringing structure to complex work, keeping priorities clear, tracking deadlines, coordinating people, and identifying problems before they become bigger issues.
My experience spans project management, client operations, executive support, CRM implementation, workflow automation, and team coordination. I’ve worked with Zoho CRM, HubSpot, Salesforce, Jira, Confluence, Notion, Google Workspace, Zapier, and a range of other business systems.
I can help with:
• Project and delivery management across multiple concurrent projects
• Client and stakeholder communication and relationship management
• Executive support, calendar management, meeting preparation and follow-ups
• Project plans, timelines, action trackers, SOPs and reporting
• CRM implementation, data management and workflow optimisation
• Process improvement and automation
• Risk, issue and deadline tracking
• Team coordination, freelancer management and accountability
• Client onboarding and ongoing account support
• Research, reporting and executive briefings
• Recruitment, onboarding and team operations
In previous roles, I managed delivery operations across a team of 8 Project and Relationship Managers and 12 developers, contributing to the successful delivery of 100+ IT projects. I’ve also managed 20 to 30 client accounts in a technical environment, coordinating requirements, system access, implementation, launch readiness and post-launch support.
I’m comfortable working independently and taking ownership rather than waiting for instructions. If something is unclear, I ask the right questions. If I see a risk, I raise it early. If I see a repetitive or inefficient process, I look for a better way of doing it.
I also use AI tools daily for research, documentation, communication, reporting and workflow improvement. I’m comfortable learning new platforms quickly and adapting to different business environments.
I hold the BCS Foundation Certificate in Business Analysis and am currently pursuing PRINCE2 Foundation to build on my practical project and delivery experience.
If you need someone who can keep projects organised, communicate confidently with clients and stakeholders, support leadership, and make sure things actually get done, I’d be happy to discuss how I can help.
Laura C.
UK Trade Mark Paralegal | Executive & Business Operations Support
Bangor, United Kingdom
$31/hr$31 per hour5.0 (2) 2 jobs $1K+ total earnings
I provide independent UK trade mark paralegal support alongside executive and business operations support for attorneys, founders and small businesses that need experienced extra capacity without hiring another employee.
My trade mark support includes UKIPO filings, renewals, portfolio administration, docketing and case-management updates, standard client reporting, recordals, representative changes, ownership changes and routine trade mark administration.
I am CITMA Certificated and have experience working with trade mark portfolios, legal deadlines, client correspondence and systems including WebTMS.
I am particularly well suited to solo practitioners and small IP teams that need reliable behind-the-scenes support as their workload grows, whether that is ongoing portfolio administration, temporary cover or a clearly defined project.
Alongside my trade mark work, I provide executive and business operations support to founders and directors. This can include inbox and diary management, research, supplier coordination, process organisation, project support, document preparation, follow-ups and day-to-day operational administration.
I work independently and am comfortable taking ownership of a task from instruction through to completion rather than requiring constant supervision.
My support can include:
• UK trade mark filings and renewals
• Trade mark docketing and portfolio administration
• Standard filing, publication and registration reporting
• Recordals and representative changes
• Trade mark correspondence and document preparation
• Executive and founder support
• Business operations and administration
• Research and supplier coordination
• Process and workflow organisation
• Project-based administrative support
I am UK-based professionally and currently work remotely in Thailand, which allows me to begin work ahead of the UK business day while retaining UK-morning availability for communication and deadlines.
For ongoing work, I generally prefer clearly defined projects or agreed support packages rather than open-ended hourly assistance.
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