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in the United Kingdom

I've spent 5+ years supporting founders, CEOs, and leadership teams across the UK, US, and global time zones, managing the kind of work that doesn't fit neatly into a job description. On Upwork, that's 17,000+ hours logged, 96% Job Success, and a Top Rated Plus badge. In practice, it means I've led a team of 8 project managers and 12 developers, generated over $1.2M in revenue through IT project management, built a full Zoho CRM system for a lending business from scratch, and set up AI agents and Zapier workflows that actually stuck. I'm not a generalist who does a bit of everything. I work best when things are moving fast, the systems are broken, or the executive is overloaded, and someone needs to take ownership rather than wait for instructions. What I actually do: Executive & Admin Support: Calendar management across time zones, inbox triage, board packs, meeting coordination, travel planning. I've managed the schedules of CTOs, clinic directors, and startup founders. I know when to interrupt and when to handle it quietly. Operations & Project Management: I've run IT projects end to end, coordinated cross-functional teams, written SOPs, and built reporting structures that keep leadership informed without constant check-ins. I don't just track tasks, I close them. CRM & Automation: HubSpot workflow builds, Zoho CRM with blueprint logic, Zapier automations, AI agent setup: I've connected GoCardless to QuickBooks, built event-triggered email sequences, and designed lending pipelines with automated term sheet generation. I document everything so it doesn't fall apart when I'm not there. Industries I've worked in: SaaS and AI startups, healthcare and clinical operations, security and compliance, hospitality, professional services, ecommerce. Tools I use regularly: Google Workspace, Outlook, Microsoft 365, HubSpot, Zoho CRM, Salesforce, Zapier, Asana, ClickUp, Monday, Notion, Trello, Slack, Zoom, Canva, Excel, Google Sheets. Atlassian certified (Confluence & Jira, 2022). Master's in International Management, UWE Bristol. Based in Plymouth, UK, available across time zones. If you need someone who takes ownership, keeps things moving, and doesn't need hand-holding, that's what I'm here for.

𝐘𝐨𝐮𝐫 𝐓𝐢𝐦𝐞 𝐈𝐬 𝐖𝐨𝐫𝐭𝐡 𝐌𝐨𝐫𝐞 𝐓𝐡𝐚𝐧 𝐄𝐦𝐚𝐢𝐥𝐬 𝐚𝐧𝐝 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐓𝐞𝐭𝐫𝐢𝐬    As a CEO or C-level executive, your focus should be on strategic vision, not administrative chaos. Every minute spent on scheduling conflicts or inbox overload is a minute lost from driving your business forward. I transform high-performing executives into unstoppable forces by becoming their strategic right hand, anticipating needs, eliminating bottlenecks, and creating seamless operations that scale.    𝐖𝐡𝐲 𝐂-𝐋𝐞𝐯𝐞𝐥 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞    ✅ 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐆𝐚𝐭𝐞𝐤𝐞𝐞𝐩𝐞𝐫, 𝐍𝐨𝐭 𝐉𝐮𝐬𝐭 𝐚 𝐓𝐚𝐬𝐤-𝐃𝐨𝐞𝐫  I don’t wait for instructions. I think three steps ahead. Your calendar isn’t just organized; it’s strategically orchestrated to align with business priorities. I protect your time with precision while ensuring you're exactly where you need to be.    ✅ 𝐈𝐧𝐛𝐨𝐱 𝐙𝐞𝐫𝐨 𝐰𝐢𝐭𝐡 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐏𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐳𝐚𝐭𝐢𝐨𝐧  Critical communications get immediate attention, routine matters are handled autonomously, and nothing falls through the cracks. You see only what demands your executive judgment.    ✅ 𝐂-𝐒𝐮𝐢𝐭𝐞 𝐋𝐢𝐚𝐢𝐬𝐨𝐧 & 𝐁𝐨𝐚𝐫𝐝 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧  I bridge you with board members, senior leadership, and key stakeholders. From board meeting preparation to executive team coordination, preparing agendas, compiling materials, and managing follow-through.    ✅ 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭  Complex projects and special initiatives? I own them end-to-end. From coordinating cross-functional teams to tracking milestones, I keep strategic initiatives moving forward.    ✅ 𝐃𝐢𝐬𝐜𝐫𝐞𝐭𝐢𝐨𝐧 & 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲  At the C-level, trust is everything. I handle sensitive information with absolute discretion, from confidential correspondence to strategic planning documents and personnel matters.    ✅ 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧  I’m your professional extension, drafting executive correspondence, managing stakeholder communications, and representing you with polish and authority.    𝐂𝐨𝐫𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬  ○ Strategic calendar management across time zones and competing priorities  ○ Executive email management with intelligent filtering  ○ Board meeting logistics, materials, and minute-taking  ○ Cross-functional project coordination and tracking  ○ Stakeholder relationship and communications management  ○ Complex travel coordination with detailed itineraries  ○ Presentation preparation and executive correspondence  ○ Expense tracking and vendor management  ○ Event planning (conferences, offsites, executive events)  ○ Systems optimization and workflow automation    𝐖𝐡𝐚𝐭 𝐌𝐚𝐤𝐞𝐬 𝐌𝐞 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭  ○ 𝐏𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐀𝐧𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐨𝐧 I solve problems before they reach your desk and take initiative without constant direction.  ○ 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐜𝐮𝐦𝐞𝐧 I understand how businesses operate at the highest level and make sound judgments aligned with your priorities.  ○ 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐔𝐧𝐝𝐞𝐫 𝐏𝐫𝐞𝐬𝐬𝐮𝐫𝐞 Fast-paced, high-stakes environments are where I thrive. I navigate complexity with calm efficiency.  ○ 𝐋𝐨𝐧𝐠-𝐓𝐞𝐫𝐦 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩 I build embedded support relationships that deepen over time, becoming an invaluable extension of your leadership.    𝐓𝐨𝐨𝐥𝐬 𝐈 𝐌𝐚𝐬𝐭𝐞𝐫  Google Workspace • Microsoft 365 • Slack • Zoom • Asana • ClickUp • Monday • Notion • Trello • Airtable • Zapier • Make • HubSpot • Salesforce • Calendly • WordPress • Shopify • Webflow • HTML/CSS/JavaScript • Canva • Figma • ChatGPT • Claude    𝐈𝐝𝐞𝐚𝐥 𝐅𝐨𝐫  ✔ CEOs and Founders drowning in operational details  ✔ C-Suite executives needing strategic, high-trust support  ✔ Fast-growing companies requiring executive-level coordination  ✔ Leaders who value proactive thinking over reactive task completion    𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐆𝐚𝐢𝐧  ○ 15–20+ hours back each week for strategic thinking and leadership  ○ Mental clarity without administrative overwhelm  ○ Seamless operations flowing from priority to priority  ○ Strategic leverage from a trusted partner who amplifies your effectiveness  ○ Peace of mind knowing critical details are managed with precision    Ready to multiply your executive effectiveness? Click “Invite” and let’s discuss how I can become your strategic right hand. Your next level of leadership starts with the right support.

Highly Organised and Efficient Executive Assistant and Travel Planner I spent the last 10 years working in business management as a trusted advisor to senior executives in private banking. I delivered quality outputs at pace, managed competing priorities and worked efficiently with minimal direction. My responsibilities included (not limited to): creating strategy papers, hiring and recruitment, people strategy, corporate travel itineraries, project management, resilience planning. Last year I became an independent executive assistant and travel advisor. I have first-hand experience travelling across Europe, Central and South America and South-East Asia and have planned and booked trips for clients across the globe. I am a highly-organised and responsible individual proficient in Microsoft PowerPoint, Excel, Outlook, Teams, as well as Salesforce, and Monday.

Operations-focused Executive Assistant with over 10 years of experience in the travel industry supporting fast-moving businesses, high-value clients and complex travel operations. My background spans travel, hospitality and B2B operations, including managing multi-stop international itineraries, coordinating logistics, maintaining CRM systems and supporting teams behind the scenes to keep operations running smoothly. I have worked with companies including TUI, Hays Travel and Key Travel, supporting both leisure and corporate travel operations. Travel Systems & Tools Amadeus (GDS) Galileo (GDS) Salesforce CRM Google Workspace Expedia & OTA platforms Booking Partner Hotelbeds & BedsOnline Currently based in South East Asia, allowing me to overlap with UK, US and international time zones. I currently have availability for new clients and long-term support roles. Known for being organised, proactive and calm under pressure, ensuring nothing falls through the cracks.

I’m a reliable Virtual Assistant helping busy professionals stay organised and save time. I handle calendar and appointment scheduling, travel and restaurant bookings, data entry, inbox management, and content review. I’m detail-focused, efficient, and comfortable working with tools like Google Workspace, Microsoft Office, and more My goal is simple: take care of your admin and day-to-day tasks so you can focus on what matters most.

I am a Subject Matter Expert (SME) and Data Annotator with 12+ years of cross-domain professional experience transforming complex information into clear, actionable insights, technical writing & research. By combining a background in social work, legal reasoning, and executive support with modern AI evaluation, I provide a level of judgment and structured thinking that goes far beyond basic data entry. I don't just label data; I analyse the logic, ethics, and patterns behind it. AI Evaluation & Annotation Expertise: I specialise in helping developers improve model performance, safety, and usability through: RLHF & Model Reasoning: Assessing logic paths, identifying hallucinations, and evaluating "Chain of Thought" outputs. LLM Red-teaming: Probing model behaviour: Designing prompts, Testing edge cases, Identifying vulnerabilities, Evaluating reasoning failures, Assessing safety and misuse risks. Multimodal Annotation: Delivering high-quality datasets across text, JSON, CSV, and HTML. Rubric & Prompt Design: Creating the frameworks that define how an AI should behave and respond. Quality Assurance: Identifying inconsistencies in large-scale datasets to ensure model integrity. Analytical Writing & Professional Judgment: My 12-year career has been built on high-stakes communication. I am an expert in: Evidence-Based Reporting: Producing legal, social-care, and governance-ready documentation. Stakeholder Communication: Summarising complex data for executive decision-making. Safeguarding & Ethics: Applying rigorous ethical standards to data privacy and content safety. Technical Proficiency: Data Tools: Microsoft 365, Excel (Advanced), Power BI (Essentials), CRM systems. Code Literacy: Working confidently with JSON, CSV, and HTML outputs. Collaboration: Microsoft 365, Slack, and remote project management tools. What I bring to your project: I am a methodical, reliable professional who understands that the quality of any work is only as good as the effort & expertise applied to it. If you need a partner who can think critically and deliver structured, high-quality work, let’s connect. * Available for both short-term evaluations and long-term project partnerships.