Find the World's Best Live Chat Operator Freelancers

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Maria R. - Customer Service Specialist

Maria R.

Customer Service Specialist

$9/hr
12,993 hours
Philippines
100% JOB SUCCESS
“Nel is outstanding. My best kept secret on Upwork. Most amazing hire I ever made here. Will definitely hire again when needed.”
  • Live Chat Operator
  • Zendesk
Shashank R. - Your In-House Real Time Chat Support

Shashank R.

Your In-House Real Time Chat Support

$4.44/hr
3,096 hours
India
96% JOB SUCCESS
“did a good job . very pleased”
  • Phone Support
  • chat support
Warren B. - Live Chat & Email Support Representative

Warren B.

Live Chat & Email Support Representative

$5.56/hr
3,059 hours
Jamaica
100% JOB SUCCESS
“Warren has been Excellent on this work. Will highly recommend him. Good luck with you future Warren. I sincerely hope you go great heights.”
  • Article Writing
  • Data Entry
Lanie G. - Customer Service, VA

Lanie G.

Customer Service, VA

$5.56/hr
6,556 hours
Philippines
99% JOB SUCCESS
“Good Communication - Worked diligently. Thank you!”
  • Customer service
  • Auctiva
Rob B. - Head Of Customer Service

Rob B.

Head Of Customer Service

$15/hr
0 hours
United Kingdom
New to Upwork
  • Customer support
  • Helpdesk
Okajevo O. - Customer Service Rep, Amazon Store Manager.

Okajevo O.

Customer Service Rep, Amazon Store Manager.

$10/hr
588 hours
Ukraine
100% JOB SUCCESS
“Please refer to the reference letter attached given by the Canadian Employer Live Chat Media Productions Inc.”
  • Customer support
Gustavo S. - Customer Service support with Sales experience

Gustavo S.

Customer Service support with Sales experience

$12.5/hr
1,531 hours
Nicaragua
New to Upwork
  • Sales
  • Virtual Assistant
Heather M. - Copy Writing, Proofreading, and Web Content Specialist

Heather M.

Copy Writing, Proofreading, and Web Content Specialist

$65/hr
0 hours
United States
92% JOB SUCCESS
“Heather understood the request and expedited the work. We collaborated together and she completed all defined milestone before they were due. I had very few edits which means...”
  • Copywriting
  • Sales
  • WordPress
NINO R. - Customer Support Specialist, Data Analyst

NINO R.

Customer Support Specialist, Data Analyst

$4.44/hr
8,138 hours
Philippines
100% JOB SUCCESS
“Nino was an excellent employee and he was always reliable. Very diligient and always turned in assignments on time.”
  • Computer Repair
  • Data Entry
Hrvoje M. - Expert Administrative Assistant

Hrvoje M.

Expert Administrative Assistant

$9.5/hr
0 hours
Bosnia and Herzegovina
New to Upwork
  • Data Entry
  • Data mining
Joanah C. - Writer and Editor

Joanah C.

Writer and Editor

$6/hr
0 hours
Philippines
New to Upwork
  • Technical Support
Phylcar A. - Experienced Technical Support Representative

Phylcar A.

Experienced Technical Support Representative

$3.33/hr
30 hours
Philippines

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At a Glance: Live Chat Operator

Quality customer service is a cornerstone of success for many businesses. When it comes to scaling your customer support operation, online live chats—initiated with customers directly through your website—can be a powerful way to boost sales and spot any potential problems on the site at the same time. Having an agent who’s skilled at interacting with customers directly, who can leave them feeling positive about the experience, is a win-win for your business.

Many of the professionals on Upwork who have live chat operator experience come from tech support and customer service backgrounds. These online representatives can use live chat to greet and engage with customers who visit your site. They can juggle multiple chat sessions at the same time. Beyond providing a major touchpoint for your business, they can also offer product information and buying advice that helps boost sales, or troubleshoot issues for customers. Live chat operators can also direct customers to the support desk or the sales team for more personal service if needed.

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