Find the World's Best Live Chat Operator Freelancers

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Lanie G. - Customer Service, VA

Lanie G.

Customer Service, VA

$5.56/hr
6,743 hours
Philippines
98% JOB SUCCESS
“Good Communication - Worked diligently. Thank you!”
  • Live Chat Operator
  • Auctiva
Vincent V. - Customer Service and Live Chat Support, Forum Moderator

Vincent V.

Customer Service and Live Chat Support, Forum Moderator

$5/hr
365 hours
Philippines
2 REVIEWS
“Great job done! Task was completed on time.”
  • Live Chat Operator
  • Typing
Rob B. - Head Of Customer Service

Rob B.

Head Of Customer Service

$15/hr
0 hours
United Kingdom
New to Upwork
  • Live Chat Operator
  • Zendesk
Maria R. - Customer Service Specialist

Maria R.

Customer Service Specialist

$9/hr
13,146 hours
Philippines
100% JOB SUCCESS
“Nel is outstanding. My best kept secret on Upwork. Most amazing hire I ever made here. Will definitely hire again when needed.”
  • Live Chat Operator
  • Zendesk
Okajevo O. - Customer Service Rep, Amazon Store Manager.

Okajevo O.

Customer Service Rep, Amazon Store Manager.

$10/hr
588 hours
Ukraine
100% JOB SUCCESS
“Please refer to the reference letter attached given by the Canadian Employer Live Chat Media Productions Inc.”
  • Live Chat Operator
Shashank R. - Your In-House Real Time Chat Support

Shashank R.

Your In-House Real Time Chat Support

$4.44/hr
3,190 hours
India
97% JOB SUCCESS
“did a good job . very pleased”
  • Live Chat Operator
Gustavo S. - Customer Service support with Sales experience

Gustavo S.

Customer Service support with Sales experience

$12.5/hr
1,531 hours
Nicaragua
New to Upwork
  • Live Chat Operator
  • Sales
NINO R. - Customer Support Specialist, Data Analyst

NINO R.

Customer Support Specialist, Data Analyst

$4.44/hr
8,393 hours
Philippines
92% JOB SUCCESS
“Nino was an excellent employee and he was always reliable. Very diligient and always turned in assignments on time.”
  • Live Chat Operator
Joanah C. - Writer and Editor

Joanah C.

Writer and Editor

$6/hr
0 hours
Philippines
New to Upwork
  • Live Chat Operator
Hrvoje M. - Expert Administrative Assistant

Hrvoje M.

Expert Administrative Assistant

$9.5/hr
0 hours
Bosnia and Herzegovina
New to Upwork
  • Live Chat Operator
Heather M. - Copywriting, Proofreading, Project Mgmt, and Web Content Specialist

Heather M.

Copywriting, Proofreading, Project Mgmt, and Web Content Specialist

$65/hr
0 hours
United States
95% JOB SUCCESS
“Heather worked on some copy for one of our client sites. I was a pleasant experience.”
  • Live Chat Operator
  • Sales
Corinna L. - Customer Service Representative

Corinna L.

Customer Service Representative

$11/hr
0 hours
United Kingdom

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At a Glance: Live Chat Operator

Quality customer service is a cornerstone of success for many businesses. When it comes to scaling your customer support operation, online live chats—initiated with customers directly through your website—can be a powerful way to boost sales and spot any potential problems on the site at the same time. Having an agent who’s skilled at interacting with customers directly, who can leave them feeling positive about the experience, is a win-win for your business.

Many of the professionals on Upwork who have live chat operator experience come from tech support and customer service backgrounds. These online representatives can use live chat to greet and engage with customers who visit your site. They can juggle multiple chat sessions at the same time. Beyond providing a major touchpoint for your business, they can also offer product information and buying advice that helps boost sales, or troubleshoot issues for customers. Live chat operators can also direct customers to the support desk or the sales team for more personal service if needed.

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