Hire the Best Virtual Assistants in El Paso, TX

Hi, I am Margarette Divine Dahbashi and currently trying the skills that I've learned from the BPO industry for 7 years to work as a freelancer. I previously worked as a recovery analyst which is specifically worked for commercial insurance to call doctor's offices, clinics, and other providers for the insurance overpayment. I can work under pressure which I gained from working calling patients as well when I used to work as a collector. Also recently I have worked as a Virtual assistant which helped me gain more skills in email and chat support. I have worked with some software such as Slack, Google Meets, Microsoft, Hubspot, WordPress, PureChat and Loom.

Novice freelancer that pays explicit attention to detail, works daily on improving communication skills, and fine tunes time management skills with each project.

I am an experienced administrative and project support professional with a background in academic affairs, grant programs, and cross-department coordination. I manage complex projects in my full-time role as a Title V Program Administrator, where I support program operations, organize events, prepare reports, streamline communication, and assist with research and documentation. I bring strong skills in organization, writing, scheduling, data entry, transcription, and general virtual assistance. I am reliable, detail oriented, and comfortable managing multiple tasks with accuracy and quick turnaround. Whether you need help organizing information, preparing documents, supporting research, coordinating tasks, or handling daily administrative needs, I can step in and assist. I am open to a wide range of projects and enjoy helping clients stay on track and move their work forward efficiently.

Give your business a boost with reliable Admin Services I support businesses of all sizes by providing reliable administrative support that saves time and streamlines operations. Here’s what I can do for you: ESSENTIAL ADMIN SERVICES: Budget Management: Prepare, manage, and reconcile expense reports. Reconcile credit card and bank statements, monitor shipping and usage charges. Track and order office or business supplies. CRM: Maintain and update CRM platforms. Track and manage client communications, tasks, and follow-ups. Calendar Management: Schedule and coordinate calls, interviews, and consultations. Manage recurring meetings and standing appointments. Coordinate across time zones to ensure accurate scheduling. Send reminders and confirmations for upcoming appointments. Customer Service: Prepare and send client/vendor contracts and follow up to confirm completion. Respond to client inquiries via email or live chat with professionalism and accuracy. Track open issues or questions to ensure timely resolution and client satisfaction. Email Management: Maintain an organized, clutter-free inbox (Inbox Zero). Respond to emails promptly and set up autoresponders as needed. Human Resources Support: Assist with onboarding and orientation for new hires. Maintain and update employee records and documentation. Schedule interviews and coordinate communication with job candidates. Set up welcome emails, collect intake forms, schedule kickoff calls Track training progress or required certifications for team members. Organization: Maintain and update client contact lists. Monitor and manage software subscriptions. Digitize and organize paper files or scanned documents. Create naming conventions and folder structures for shared drives or cloud storage. Travel Coordination: Plan travel arrangements, including flights, lodging, and ground transportation. Ensure all travel documentation is accurate and up to date. Prepare detailed travel itineraries. Handle last-minute changes or cancellations. Track travel expenses and reconcile receipts CONTENT SERVICES: Proofreading: Demonstrate exceptional attention to detail by proofreading slide decks, emails, reports, landing pages, and other written materials. Format documents for consistency in branding and visual clarity. Check hyperlinks, image captions, and embedded media for functionality and accuracy. Writing: Content Development: Create professional PDFs, workbooks, and transcripts for courses, workshops, or podcasts. Presentation Support: Design presentation slides and transcribe live streams or recorded videos. Marketing & Communication: Write engaging newsletters, blog posts, and social media content tailored to specific audiences. STRATEGIC SERVICES: Research: Conduct meeting preparation by gathering directions, background information, and relevant materials to support informed discussions Perform competitive or market research to support business decisions. Summarize articles, studies, or policies into actionable insights. SOP Development: Document standard operating procedures based on observed workflows, research, and best practices to improve consistency and efficiency. Vendor & Supplier Sourcing: Research potential vendors or service providers and create comparison summaries to support decision-making. Request quotes, service details, and lead times from shortlisted vendors to evaluate cost-effectiveness and availability. Maintain a centralized vendor database with key contact details, terms, pricing, and performance notes for future reference. Coordinate vendor onboarding by collecting required documentation (e.g., W-9s, insurance certificates, contracts) and ensuring compliance with internal procurement policies. Project Management: Break down project goals into actionable steps and monitor progress using tools like Trello, Asana, or Monday.com. Coordinate timelines, tasks, and team members to ensure projects stay on track and meet deadlines. Anticipate potential delays or resource needs and recommend solutions proactively. Facilitate regular check-in meetings or status updates to ensure alignment and momentum across teams. Communicate with stakeholders to align priorities, clarify expectations, and report progress. Maintain clear documentation to support transparency and accountability throughout each project phase. Review project outcomes upon completion to identify lessons learned and process improvements for future initiatives.