Customer Care, Customer Service Reprs, Tech Support

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  1. Aileen P.

    Aileen P.

    Technical/Customer Service Representative

    Philippines - Last active: 15 hours ago - Tests: 4

    I am a pioneer agent for email and chat supporting clients for the software. With my fourteen years experience in Customer Service, I am consistently meeting my goals and capable of handling tasks simultaneously. As a chat agent, I can assist two to three customers at the same time. With my outstanding work ethics, I was assigned to be one of the subject matter experts for the program in handling new hires. Recently, I was transferred to a program related to hardware specific to printers. With this change, I am now capable of handling inbound calls and perform troubleshooting steps for hardware problems.

    $4.44 /hr
    1,046 hours
    0.00
  2. Ray An Santos

    Ray An Santos

    customer service representative

    Philippines - Last active: 10 days ago

    I've been with the call center industry for the last three years and I'm very familiar on how a call center works. Hope my experience would somehow help in doing my duties and responsiblities.

    $5.00 /hr
    0 hours
    0.00
  3. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Last active: 1 day ago - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,438 hours
    0.00
  4. Leila Tamayo

    Leila Tamayo

    Experienced Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4

    I have been in the Call Center Industry for almost 10 years. My experience give me a lot of knowledge handling different types of customer. I have a good verbal and written interpersonal skills, people oriented person, friendly, team player, cooperating, listener, respectful, honest, empathetic, flexible, tolerant, caring and ready to help and always go the extra mile to help out. I am willing to learn new skills and knowledge, make a positive effort to accept changes, able to work and communicate effectively with diverse people, willing to work in different environments and willing to attempt new tasks.

    $3.33 /hr
    743 hours
    0.00
  5. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Last active: 9 days ago - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,249 hours
    3.85
  6. Gloria Elazegui

    Gloria Elazegui

    experienced customer service representative

    Philippines - Last active: 1 day ago - Tests: 4

    I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One). Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One. I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

    $3.50 /hr
    22 hours
    0.00
  7. Fawad M.

    Fawad M.

    Sales & customer service representative

    Malaysia - Last active: 1 day ago

    Hi I am a customer service support agent and I have specialized in customer service, 3 years of experience providing customer support in busy call center environments for public utility. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. 3 years experience of sales and customer services selling Japanese used cars over live chat and oversea calls . Working at SBT Japan.

    $3.40 /hr
    1,547 hours
    0.00
  8. Mark Anthony Samson

    Customer Service Officer

    Philippines - Last active: 12/29/2013

    To be part of an industry where I can utilize my skills to the best of my ability, enhance my knowledge, develop my personality and grow professionally.

    $5.00 /hr
    84 hours
    5.00