Customer Care, Customer Service Reprs, Tech Support

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Federica Masala

Federica Masala

Data Entry - Customer Service


Hi! I'm an Italian native speaker with a good knowledge of English and French. I have several years of experience in customer care, technical support and data entry. I'm very fast and precise in my work.

$11.00 /hr
0 hours

Gloria Elazegui

Gloria Elazegui

experienced customer service representative

Philippines - Tests: 4

I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One). Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One. I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

$3.50 /hr
22 hours

Jasmine Garcia

Jasmine Garcia

Customer Service Rep.

Belize - Tests: 2

I am a dedicated worker, always punctual with good oral communication skills. I'm also a speedy typist. I'm able to work with very minimal supervision. My internet connection is very fast and reliable, I also work with a headset that has noise cancellation. Customer Satisfaction is my top priority. I am available to handle other related tasks so my skills are not limited. My urge to learn and develop more skills makes me a flexible and highly motivated freelancer .

$5.60 /hr
2,799 hours

Rhiand Gallo Vergara

Rhiand Gallo Vergara

Topnotch Telemarketer | Customer Service Expert

Philippines - Tests: 2

A highly personable Telemarketing Professional with over 8 years of experience in both telemarketing and customer service fields. I have the talent for identifying customer needs and presenting appropriate company product and service offerings. I also have the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. I had been part of different campaigns from Inbound or Outbound Sales, Customer Service, Surveys and Charitable Solicitation campaigns. I look forward to be part of a great team.

$5.56 /hr
436 hours

Ben C.

Ben C.

Experienced Zendesk Customer Service, Sales and Technical Support

United States - Tests: 3

I am experienced in Customer Service, Sales and Technical Support. I am a former Marine and am currently obtaining my degree as an architect. The training I gained as a Marine in leadership and as a dedicated, loyal, hard worker gives me a unique advantage above your other applicants. I have extensive experience in management, customer service, and support. I also have extensive computer skills and knowledge. I look forward to discussing future opportunities with you.

$22.22 /hr
2,930 hours

Michael Abrian Aquino

Michael Abrian Aquino Agency Contractor

Customer Service

Philippines - Tests: 8

My goal is to utilize my written and verbal communication skills to offer online support at the comfort of my own household. This set-up fits well on my self-motivated character which is a result of my 5-year-long experience in the outsourcing industry doing Customer Service and now as a Virtual Assistant which I'm doing for the last 2 years. Alongside with my VA job, I also did some research project for Social Media Managers as well as Ghostwriting and managing blog sites. In the future, I plan to add more skills in my arsenal and apply them in the next project that I'll get my hands into. For me, there is no small or big project; I can work with less supervision but promises a full commitment to accomplish any given tasks. Open minded, always hungry for new information and a top-notch work ethics makes me a GOOD INVESTMENT.

Groups: Pro Customer Service

Associated with: Ideas Unlimited LLC

100% Job Success
$6.00 /hr
4,547 hours

Linrose Carbonell

Linrose Carbonell

Customer Service


I've been a customer service representative in many contact centers here in the Philippines and been helping different customers over the phone with their problems whether its about their credit cards, purchases online or regarding employee performance tool. My last job was a customer helpdesk for CrossPoint Telecommunication which is base in Australia where I am helping companies who have some requests or issues with their phone system / PBX. Prior to this, I was working with Sykes Asia Inc as a Product Trainer for a software account. We support customers who are having some issues or simple inquiries about the software and we provide instructions via phone or email to help resolve their issue. If needed and possible, we also modify the software base on the needs of each company. Since then, I've been teaching new employees about our products and sharing best practices until I am confident that they can be left alone over the phone with a customer and making sure that they will provide good service and help resolve the customers solution.

$5.00 /hr
0 hours

Mohammad Ismail

Mohammad Ismail Agency Contractor

customer service

Pakistan - Tests: 3 - Portfolio: 2

• Replies within a day guaranteed • Availability & Quick Response • Flexible & Unlimited changes. (Reasonable) I have done an extensive amount of lead generation and emails; numerous research and data entry; word press and customer service. I aim for clients and their customers’ satisfaction and personal attention. It’s my fulfillment to make my clients happy. I’m open-minded and always eager to learn. I work professionally with minimal supervision. Qualifications: Superior language skills - English Excellent communication skills Excellent organization and time management skills Ability to comprehend and execute instructions efficiently Self-starter with the ability to work independently with little to no supervision Document preparation and conversion Google Drive organization Ability to communicate via Skype

Associated with: Global Services

$3.33 /hr
0 hours