Customer Care, Customer Service Reprs, Tech Support

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Michael De La Cruz

Michael De La Cruz

Customer Service Representative.

Dominican Republic - Tests: 2

I have been working for the customer service industry for about 7 years . I have the ability to work in both languages English and Spanish , navigate through multiple computer applications with speed and accuracy , ability to work with customers to resolve billing inquiries and provide troubleshooting assistance. My most strongest attributes are my great customer service skills and ability to work under pressure. I would love to use my knowledge and experience to help organizations attain their goals and also help customers and resolve their issues.

$7.00 /hr
0 hours

Ricardo Mercier

Ricardo Mercier

Experienced Customer Service Representative

Haiti - Tests: 1

With more than 3 years of experience for a local company as a Customer agent, I am very talktative and friendly, I like communicate with others. In addition to that I am a bilingual experienced customer service rerpresentative, completely fluent in English as a foreign language and French as native. I Always look for the client satisfaction. In the world of Customer Service you have to know how to: 1) start a conversation or chat 2) ask information / understand a question or identify a problem 3) say "I don't know" in another words 4) escalate or transfert to another departement 5) put on hold 6) admit fault 7) Follow up 8) Handle complaints and angry customers 9) Handle several clients simultaneously 10) End up the call or chat There is a ton of skills to have to deal with the list below. I am very pleased to inform you that I own the right experience level to give you great experience, accomplishments with a customer agent service. Eagerly to here something from you, I am looking for long term partnership, either or short is welcome. Thank you for reading and sending me some invitations.

$5.56 /hr
0 hours

Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,794 hours

Lusine M.

Lusine M.

Translator, Web Developer, VA, Customer Service Assistant, transcriber

Armenia - Tests: 4 - Portfolio: 2

The most important things you should know about me before you trust me with your tasks are as follows: I possess more than 5 years of experience in online advertisement, 8 years of website content writing, translating, transcribing. (English, Armenian, Russian, Greek, Spanish) LinkedIn Profile: https://www.linkedin.com/in/lisa-manukyan-8b585b22?trk=hp-identity-name Outstanding at customer service, cold calls, finding new clients/partners, translating any type of contents, legal and medical documents, interpreting in business meetings and conferences (7 years of extensive experience). I am smart and fun to work with. If I do something I do it well, or I don't do it at all. My previous employers: Legal Expert(Armenia); Christou Real estate (Greece), Telegraz (Armenia), Terra Micro (Germany), Starwood Hotels & Resorts (USA). Letters of recommendation/reference letters are provided upon request.

$9.67 /hr
20 hours

byron vado

byron vado

customer service

Nicaragua

i am hard working person, work under pressure, i am always willing to assist customers with enthusiasm, sales experience, customer service experience, i am always on time to start working and i always try to achieve my goals I worked for SITEL for more than three years in two different lines of bussiness (equifax UK and equifax US ), also worked at STREAM GLOBAL SERVICES now in days known as CONVERGYS for more than 3 years aswell for one line of bussiness (SPRINT).

$5.00 /hr
0 hours

Wendy K.

Wendy K.

Customer Service/Phone Whisperer

United States

I spent many years being a front office gate keeper/receptionist/ admin/customer service/phone juggler. I am familiar with all aspects of the admin world, and follow through with whatever project I'm working on. I'm wonderful with people, and have the capability to resolve problems with listening/soft skills/patience, and a resolution to whatever the situation is. I would love to find a V/A position that needs someone to do their emails/phone work/mailings, etc.. I am very dependable, and can be counted on to the fullest. I have a very pleasant/soothing voice, and communication skills that are terrific. I also, have experience as a voice over artist. That's the creative side to myself, that I embrace as my own inner gift!

$12.50 /hr
937 hours

Glorife Villanueva

Glorife Villanueva Agency Contractor

Customer Service Representative

Philippines - Tests: 1

I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.

$7.00 /hr
0 hours

Meliza Cabildo

Meliza Cabildo Agency Contractor

Experienced Customer Service Representative

Philippines

Hi my name is Meliza H. Cabildo . I am 3rd year under graduate of Bachelor of Science in Accountancy from. Sta.Rosa College of Business and Computer. My qualification include of more than eight years working in a BPO industries mix of customer service, technical and sale’s account . My experience also includes knowledge of how to handle people to make sure that quality service are being provided with great metrics duties and responsibilities are as follows: • Attracts potential records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • customers by answering product and service questions; • Maintains financial accounts by processing customer adjustments. • Recommends potential products or services to suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer needs. • Prepares product or service customer management by collecting customer information and analyzing • reports by collecting and analyzing customer information. • Contributes to team effort by accomplishing related results as needed. During my more than eight years of experience in this field also been promoted as a Team leader and Quality Assurance Specialist and my team always commendations not just from customer but also from the company that we work for . As individual I am always recognized to be one of the best Agent and Team Leader and this is due to my knowledge in providing customer satisfaction in any service or product that they avail from us. And also I am An ambitious, highly motivated and energetic sale’s agent with excellent marketing skills. Experience of managing sales inbound and outbound sales . A results orientated professional with a proven ability to get results, generate revenue, improve service And I heard that you are offering a good compensation and I want to get a piece of that cake. I am hoping that you will consider my application so I can share to you all the knowledge and skills that I have learned for more than 8 years in customer, technical and sale’s industries. On top of this I am a very hardworking person and my greatest motivation are my kids so I will do everything just to assure not that I am providing for there needs but also to give them better future for that reason I will do everything whatever it takes to render my job with an “A”.As I know my kids future lies in here my hand .

$4.00 /hr
20 hours

Daniel Maina

Daniel Maina Agency Contractor

Customer Service Executive

Kenya - Tests: 3

Thank you and welcome to my profile, I enjoy engaging with new potential clients, new jobs and building working relationships i look forward to every project paying great attention on detail so as to make every project a success. I bring in an innovative and inventing mindset, a challenging attitude and a result oriented passion for excellence coupled with great energy and zeal for every project. I have solid experience in the following fields; English proficiency, customer service, product knowledge, goal setting and achievement, negotiation, team work and leadership, analytical and problem solving skills, presentation and public speaking skills, book keeping and motivational skills SAP HANA Cloud Platform for the Internet of Things Microsoft office: Microsoft word, Microsoft excel, Microsoft publisher and Microsoft access. Accounting applications: Quickbooks, Sage and Pastel. Social Apis: Twitter, Facebook, Youtube, Flicker, Google+, Instagram and Hootsuite. Email handling, web research, data entry and article writing.

$3.50 /hr
0 hours

Farah Mia

Farah Mia

Customer Service Associate

Philippines - Tests: 2

There is no worst job in the world if you put your heart into it. Related to that is the concept of happiness in every profession where one's soul is happy, not one job is tiring. Writing has always been my passion that is why I never hesitated to take and to finish my bachelors at the University of the Philippines, College of Arts and Letters. The years spent reading countless numbers of literary pieces and prose have made me become who I am today. My decade of experience with corporate lawyers also contributed more to my writing experience.

$4.32 /hr
743 hours