Customer Care, Customer Service Reprs, Tech Support

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  1. Natasha Spence

    Natasha Spence

    Experienced Customer Service Representative

    Jamaica - Tests: 4

    I would describe myself as intelligent, reliable and devoted. I love working on solutions for never-ending problems. While working at Elephant Group I was drawn to Sales and Customer Service. I had a trill when I was able to resolve a customer issue or assist them in making the best purchase that would best suits their needs. Similarly with Xerox, I enjoy having solve our clients issues and quite efficiently. I just don’t love coming up with solutions but also want to see them through if possible. Another motivations for me to work here at this company is that it provides me a wonderful opportunity to put my innovative skills to the test and to push my problem solving capabilities to the limit to aid your team in upgrading the product manufacturing operations.

    $13.33 /hr
    0 hours
    0.00
  2. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|Data Analysis|

    Serbia - Tests: 7 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    999 hours
    0.00
  3. Desiree B.

    Desiree B.

    Customer Service Expert

    Philippines - Tests: 5 - Portfolio: 2

    Job Objective Looking for the responsible post of a Customer Service/Virtual Assistant where I could put my knowledge and skills into practice and utilize my rich experience for the benefit of the company. Qualifications • Rich experience of more than four years working in a call center company. • Proven competency of dealing customers from various classes, assisting them with orders and answering their questions regarding products and related services. • Excellent communication and interpersonal skills. • Computer Skills, Multi-tasking • Innate dynamism which lets work in the fast call center atmosphere with ease. Technical Skills • Microsoft Office Proficiency • Email support • Phone troubleshooting • Sales • VA • Customer Support • Data Entry

    $5.00 /hr
    70 hours
    0.00
  4. Aileen P.

    Aileen P.

    Technical/Customer Service Representative

    Philippines - Tests: 4

    I am a pioneer agent for email and chat supporting clients for the software. With my fourteen years experience in Customer Service, I am consistently meeting my goals and capable of handling tasks simultaneously. As a chat agent, I can assist two to three customers at the same time. With my outstanding work ethics, I was assigned to be one of the subject matter experts for the program in handling new hires. Recently, I was transferred to a program related to hardware specific to printers. With this change, I am now capable of handling inbound calls and perform troubleshooting steps for hardware problems.

    $4.44 /hr
    1,233 hours
    0.00
  5. Josie Golingab

    Josie Golingab

    Experienced Customer Service Specialist

    Philippines - Tests: 10

    I am a College Graduate, Finished my HRM course at the University of the Cordilleras. And right after graduation i started working in a call center as a Customer Representative. I've been working as a customer service representative for 5 years now and one of the most challenging issues is handling different customers like irate customers, offensive customers and defensive customers. And one key in handling these certain type of customers is having great patience, and ive acquired that from that 5 years experience i had. One thing i'd be proud of is that i can work under pressure.And i have Strong Interpersonal communication skills.

    $6.67 /hr
    0 hours
    0.00
  6. Russell Katipunan

    Russell Katipunan

    Customer Service Coordinator

    United Arab Emirates

    • Respond to customer queries and calls on products and services promptly and provide the desired information in a courteous manner. Adhere to service standards on response time for all queries raised and that the appropriate escalation process is followed for times and accurate receipt of information. • Ensure new hand over form and/or SOP is received from Sales, scrutinized for corrections (if there is any), and further carry out all required activities as per customer requirements. • Received all the relevant information from the customer on routing orders and check to ensure shipments arrives on the committed date and time as well as correct documents receive along with the shipments. • Updates customers upon the arrival their cargo. Follow up status of the clearance and deliveries. • Coordinates with origin stations, airlines, warehouse, documents and clearance departments on the status of the cargo. • Update the supplier List for respective key customers, file rates with origin stations appropriately, put together SOP’s for different clients, record them and ensure adherence to the same across all accounts. Process all 3rd party shipments as per company procedures specified and effectively follow up on the status of documents, legalizations, clearances, rates and transit progress for smooth order processing. • Effectively monitor all pending clearances and delivery order collections and send timely reminders to the customer and also ensure that all airway bills, invoices and documents for bank drafts and LCs are prepared accurately and in accordance with customer requirements and forwarded to a timely and accurate manner • Proactively coordinate with respective operations to ensure customers’ shipments are moved and delivered on time. • Submit necessary reports to the supervisor by the agreed target dates for proper management review on performance. • Capture and close (those assigned by supervisor within 48 hours) all customer verbal or written complaints, log them in CCM once received and assign them to the respective team for closure.

    $33.33 /hr
    0 hours
    0.00
  7. Mae Marichu Traya

    Mae Marichu Traya

    Experience Customer Service Professional

    Philippines - Tests: 1 - Portfolio: 2

    I am a experienced Call Center Agent working as a Customer Service Professional with the role of Account Manager ,where in my function is to retain those customers calling to cancel there account with us. As a Account Manager I have the power to provide the best promotions that I have on my end just to save the customer's account. I also have a save rate that I need to aim everyday of my shift.

    $4.00 /hr
    0 hours
    0.00
  8. Nestor vincent M.

    Nestor vincent M.

    Experienced Customer Service Representative

    Philippines - Tests: 5

    I am writing this letter of introduction to give you an idea of my career goals, how I plan to achieve these goals, and why my search is the right one for me. * I have been working with a lot of people and doing such roles as a customer oriented since 2009 where Knowledge, skills and the right attitudes plays the vital role. * I already finished my college year, completing my degree course in Bachelor of Science in Nursing and took my Masters at Oxford College International in London has given me good leadership abilities; it has taught me how to take full responsibility and to be ambitious. * Your company offers an employee exactly what I am interested in pursuing. I in turn, have many of the qualities that an employer looks for. If you hire me to work for your company, I will prove to be an asset, an employee who is hard working and self-motivated. Please review my application and resume and contact me as soon as possible with your decision.

    $10.00 /hr
    0 hours
    0.00