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Virtual Workforce Professionals Avatar

Virtual Workforce Professionals

Rating is 4.5 out of 5.
4.5/5  (3868 jobs)
Iloilo City, Philippines

🏆🏆🏆 𝗧𝗢𝗣 𝗥𝗔𝗧𝗘𝗗 𝗣𝗟𝗨𝗦 on Upwork (𝗧𝗼𝗽 𝟯%) 🏆🏆🏆 WELCOME TO VIRTUAL WORKFORCE PROFESSIONALS. ✅ #1 in the World in BPO, Call Center and Telemarketing Service ✅ 1556 Five Star Client Reviews and Counting ✅ 98% Job Success Score (Client Satisfaction Ratio) ✅ 700,000+ Hours and Still Counting ✅ 4M+ total earned ✅ 90% Client Recommendations ✅ 23 Expansion Offices Across the Philippines ✅ More than a DECADE in the outsourcing industry Upwork Ranking References: Top 50+ Telemarketing companies - https://www.upwork.com/agencies/telemarketing-companies/ Top 50+ Call Centers agencies - https://www.upwork.com/agencies/call-center-agencies/ Top 50+ BPO companies - https://www.upwork.com/agencies/bpo-companies/ We pride ourselves as one of the TOP-RATED PLUS agencies in Upwork; having a top-rated plus badge earned from more than 1 million hours working in the platform. This being said, you are assured that we are your best option in running any of your online services needs. Our team has worked with companies from the US, Canada, UK, Australia, New Zealand, and Asia working with clients using our expertise in: ◉ Telemarketing ◉ Telesales ◉ Customer Service ◉ Phone Support ◉ Chat Support ◉ Data Entry ◉ Email Support ◉ Administrative Support ◉ Virtual Assistant If you decide to work with us, you will have access to 7 of our call center offices and home-based professionals here in the Philippines. This will enable you to work with a team of more than 700 exclusive agents/contractors experienced in the outsourcing industry. These agents/contractors went through a solid recruitment process before they were placed on-board to join our team. This helps us assess their work ethics, experience, and expertise to be 100% capable of working for our clients. Our Mission! To create digital opportunities for the Philippines focusing on countryside communities. Our Vision! To become the Philippines ' top virtual workforce in terms of providing BPO, Call Center, Telemarketing and Telesales expertise. With the commitment to excellent service, dedication to the client’s needs, and consistency in delivering successful results.

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Email Support
LinkedIn Campaign Manager
Phone Support
Call Center Management
LinkedIn Marketing
Customer Support
LinkedIn Lead Generation
Hourly rate $6.25 - $25.00
Minimum project size None
Agency size 500+ workers
Member since May 24, 2011
TeleCrew Outsourcing Avatar

TeleCrew Outsourcing

Rating is 4.5 out of 5.
4.5/5  (1933 jobs)
Rizal, Philippines
Top Rated Plus

🏆🏆🏆 TOP RATED PLUS AGENCY on Upwork since 2021 🏆🏆🏆 ⭐$3M+ Earned on Upwork ⭐2000+ Total Jobs ⭐15+ Years experience in cold calling, sales development and telemarketing ⭐Proven track record ✅Services Offered ✅ 🎯Telemarketing 🎯Cold calling 🎯B2B Sales 🎯B2C Sales 🎯Real Estate Cold Calling and Appointment Setting 🎯Real Estate Inside Sales 🎯Real Estate Acquisitions 🎯Lead generation 🎯Administrative support 🎯Outbound sales 🎯Inbound sales 🎯Executive Assistance 🎯Customer Service 🎯Chat Support 🎯Email Support ⭐⭐⭐Accounts/Projects of Telecrew Outsourcing ⭐⭐⭐ ● Real Estate ● Digital Marketing ● Cleaning Services ● Telecommunications ● Solar and Electricity ● Health Insurance ● Life Insurance ● Auto Insurance ● Health and Fitness ● Online School and Tutorials ● Manufacturing ● E-commerce ● Web Development ● IT Services ● Software and Apps ● Home Improvement ● Logistics ● Financial and Accounting ● Law firm ● Retail and Shops ● Automotive ● Private investigation ● Dental Clinics ● Medical offices ● Merchant Cash Advance 🎯Telecrew Outsourcing worked with companies from 🌍USA 🌍Singapore 🌍Germany 🌍UAE 🌍Canada 🌍UK 🌍Australia 🌍New Zealand 🌍Asia ✅At Telecrew Outsourcing, we aim to offer exceptional remote staffing and virtual assistant services that are both high in quality and affordable. At Telecrew Outsourcing, we aim to offer exceptional remote staffing and virtual assistant services that are both high in quality and affordable. Our team of virtual assistants, drawn from top-rated BPOs, brings a wealth of experience as sales representatives and telemarketers. Accustomed to fast-paced, demanding environments, they possess the necessary skills, hard work ethic, and perseverance to excel in any task. Why Choose Our Virtual Assistants? 1️⃣Experienced and Trained Professionals: Our VAs have a background in call center operations, ensuring they are well-equipped to handle various business needs. 2️⃣Commitment to Your Business: They approach each task with dedication as if it were their own business, ensuring the utmost care and attention. 3️⃣Productivity-Centric Approach: We place a high value on productivity. Each VA is overseen by a Team Manager who monitors their activities and performance, ensuring client expectations are consistently met. 4️⃣Open Communication: We maintain a transparent line of communication with our VAs and clients, ensuring seamless coordination and prompt resolution of any issues. 5️⃣Value-Oriented Solutions: Our pricing structure is designed to offer affordability while ensuring quality service. We provide a range of options to suit different business needs and budgets, from standard VA services to more experienced professionals. ⭐⭐Our Core Principles: We Care, We Train, We Deliver⭐⭐ ⭐⭐Performance and Accountability⭐⭐ We emphasize honesty and productivity, ensuring VAs engage only in work-related activities during billable hours.

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Outbound Sales
B2C Marketing
Real Estate Cold Calling
Lead Generation
Call Center Management
Sales Call
B2B Marketing
Hourly rate $3.33 - $12.00
Minimum project size None
Agency size 11-50 workers
Member since Jul 21, 2016
Virtus BPO Corp. Avatar

Virtus BPO Corp.

Rating is 4.4 out of 5.
4.4/5  (1505 jobs)
La Union, Philippines
Top Rated Plus

VIRTUS is a BPO company that aims to be an avenue of solutions. The development of systems that create more practical, effective, and efficient ways to service our clients. Total management that serves both our clients and employees. A bridge that connects and adds value to both worlds, giving opportunity to our community to compete globally, and gain access to talented and well-managed employees.

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Email Support
Communication Etiquette
Technical Support
Phone Support
Call Center Management
Data Entry
Customer Service Representative
Hourly rate $6.25 - $15.00
Minimum project size None
Agency size 51-200 workers
Member since Jul 8, 2015
SOMANEX Avatar

SOMANEX

Rating is 4.9 out of 5.
4.9/5  (550 jobs)
Bacoor, Philippines
Top Rated Plus

Our Mission: To deliver world-class offshore talent that elevates business performance. We provide highly skilled professionals across customer service, technical support, sales, virtual assistance, and IT engineering for MSPs — all integrated seamlessly into our clients’ operations. Guided by integrity, service excellence, and a commitment to human-centric solutions, we help organizations scale smarter, operate efficiently, and deliver outstanding experiences to their customers and end-users. Our Services: What We Do At SOMANEX, we provide world-class offshore talent that helps businesses scale smarter, operate efficiently, and deliver exceptional service. We specialize in both BPO solutions and IT staffing for Managed Service Providers, giving you a reliable partner for all your support, service, and technical needs. 💼 Customer Service & Call Center Support We deliver highly trained agents for inbound and outbound customer service, ensuring your customers receive fast, friendly, and professional assistance across phone, email, and chat. 🔧 Technical Support (L1–L3) From basic troubleshooting to advanced diagnostics, our technical support specialists handle issues with precision, helping reduce escalations and improve customer satisfaction. 📞 Sales & Lead Generation Our outbound and inbound sales teams drive revenue through effective lead qualification, appointment setting, upselling, and customer retention strategies. 🖥️ Virtual Assistants Our VAs take care of administrative tasks, scheduling, email management, research, data entry, and more — giving you more time to focus on high-value work. 🛠️ Offshore IT Talent for MSPs We provide MSPs with top-tier IT engineers, helpdesk technicians, network engineers, NOC specialists, and cybersecurity support who integrate seamlessly into your tools and workflows. 🌐 24/7 Global Support Coverage With teams across multiple time zones, we ensure round-the-clock operations for customer service, tech support, and MSP IT services — keeping your business running smoothly at all hours. 📈 Scalable Staffing Solutions Whether you need one specialist or a full department, we build teams that scale with your business — no long-term hiring risks, no overhead costs. 🔒 Secure, Reliable, and Performance-Driven We follow strict security, training, and quality standards, ensuring your offshore team performs with consistency, professionalism, and reliability. SOMANEX — your global partner for world-class offshore BPO and IT talent.

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Web Development
Email Support
Technical Support
Phone Support
Microsoft Active Directory
Virtual Assistance
Call Center Management
Hourly rate $5.00 - $35.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Feb 17, 2011
SPLACE BPO Avatar

SPLACE BPO

Rating is 4.6 out of 5.
4.6/5  (436 jobs)
Davao, Philippines

Splace BPO empowers brands by providing offshore professionals who are not only highly skilled but also trained to excel in an AI-driven business landscape. By combining human expertise with future-ready capabilities, we help businesses scale smarter, adapt faster, and stay competitive in a rapidly evolving market. Seamless and efficient operations are a given—but at Splace BPO, we go beyond the basics. We redefine outsourcing by building genuine, transparent partnerships that eliminate friction and create lasting trust. Our commitment isn’t just about managing your customers and operations—we prioritize you. Your success drives ours, and we believe that happy clients and empowered employees are the keys to delivering exceptional customer experiences. Solutions and Infrastructure - Omnichannel Customer Experience (Voice, Email, Chat, Social Media) - Secure Data Protection & Compliance Standards - Robust talent pool and sourcing for season and AI-ready workforce - Scalable Workforce & 24/7 Support Availability - Cloud-Based Solutions for Business Continuity - High-End Equipment & Redundancies

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Lead Management
Phone Support
Virtual Assistance
Customer Experience Management Software
Call Center Management
Ecommerce
Executive Support
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 201-500 workers
Member since Jul 13, 2019
Mariella Mojar Avatar

Mariella Mojar

Rating is 4.8 out of 5.
4.8/5  (408 jobs)
daet, camarines norte, Philippines

We are a top-rated 24/7 call center agency, which has been delivering exceptional services since 2011. With a proven track record of 100% job success and a remarkable 396 completed jobs to date, we take pride in being a trusted partner for businesses like yours. Our Specializations: Email, Phone, and Chat Customer Service: Our skilled agents are proficient in providing outstanding customer support through various communication channels. Outbound and Inbound Telemarketing: We excel in both outbound marketing strategies to promote your business and inbound telemarketing to engage with potential clients. Lead Generation: Leveraging our expertise, we generate high-quality leads to fuel your sales pipeline and drive business growth. Appointment Setting: Our team is adept at scheduling appointments, ensuring efficient time management for your business. Administrative Support: From data entry to document preparation, our administrative support ensures smooth operations for your business. Order Processing: We handle order processing efficiently, ensuring accuracy and timely fulfillment of customer requests. Project Management: Our experienced project managers ensure that your projects are executed seamlessly, meeting deadlines and exceeding expectations. Recruitment: We can assist in finding the right talent for your team, streamlining the recruitment process. Web Research: Our dedicated team conducts thorough web research to provide valuable insights for your business decisions. Why Choose Us: Top-Rated Agency on Upwork: We have earned a top-rated status on Upwork, reflecting our commitment to excellence and client satisfaction. 100% Job Success: Our consistent success in completing projects showcases our dedication to delivering quality results. 396 Jobs Completed: With an extensive portfolio, we have successfully executed 396 projects, demonstrating our versatility and capability. 190,000 Hours of Service: Our team has collectively contributed 190,000 hours of dedicated service, ensuring a wealth of experience in meeting diverse client needs. Our Team: We pride ourselves on having a team of highly skilled and experienced agents who are committed to delivering results that surpass expectations. Our goal is to not just meet but exceed your project requirements. I am confident that our agency is the perfect fit for your project. Please feel free to reach out if you have any questions or if you would like to discuss your project in more detail.

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Technical Support
Lead Generation
Call Center Management
Customer Support
Researcher
Data Entry
Logistics Management
Hourly rate $3.33 - $6.00
Agency size 11-50 workers
Member since Mar 23, 2011
Task Me Quick Avatar

Task Me Quick

Rating is 4.9 out of 5.
4.9/5  (370 jobs)
Cavite, Philippines
Top Rated Plus

We help startups and growing businesses scale their customer support and back-office operations with highly trained remote teams. Our Top Rated Plus agency has generated over $3,000,000 in earnings on Upwork with a 100% Job Success Score, supporting companies across eCommerce, healthcare, tech startups, and service-based businesses. Task Me Quick specializes in building reliable remote teams that can represent your brand professionally while ensuring a seamless customer experience. Why Companies Work With Us ✔ $3,000,000+ earned on Upwork ✔ Top Rated Plus Agency ✔ Ranked among the Top 10 globally in the Call Center category ✔ 6+ years supporting US-based businesses ✔ Experienced managers overseeing quality and performance We don’t just provide virtual assistants, we provide structured support teams backed by proven processes, QA monitoring, and performance tracking. Our Core Services Customer Support • Team and Operations Management • Phone Support • Email & Chat Support • Customer Onboarding • Customer Retention & Escalations • Helpdesk Management eCommerce Customer Support • Shopify & Marketplace Order Management • Refunds & Replacements • Dispute & Chargeback Management • Product Listings & Catalog Support Healthcare Virtual Assistants • HIPAA-Certified Medical Virtual Assistants • Patient Scheduling & Appointment Coordination • Insurance Verification • Medical Billing & Claims Follow-ups • Abandoned Cart Recovery Administrative & Back Office Support • Data Entry • CRM Management • Research & Lead Generation • Reporting & Analytics Tools & Platforms We Work With Zendesk Gorgias Intercom Shopify Salesforce Aircall Slack Google Workspace Microsoft Office Industries We Support • eCommerce brands • Healthcare clinics & medical practices • Tech startups • SaaS companies • Service-based businesses Our Approach Our agency is led by experienced customer support professionals who understand the entire customer lifecycle — from onboarding and support to retention and after-sales service. We focus on delivering reliable, well-trained agents who can integrate seamlessly into your operations and represent your brand with professionalism. Let's Work Together If you're looking for dependable remote support teams that can scale with your business, we’d be happy to help. Send us a message and let’s discuss how Task Me Quick can support your operations.

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Email Support
Phone Support
Virtual Assistance
Call Center Management
Ecommerce
Shopify
Data Analytics
Hourly rate $10.00 - $30.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Jul 7, 2019
DropJobbing Avatar

DropJobbing

Rating is 4.9 out of 5.
4.9/5  (365 jobs)
Cairo, Egypt
Top Rated Plus

Welcome to Dropjobbing, your premier Upwork agency dedicated to elevating businesses to new heights through comprehensive digital support and services. We understand the dynamic needs of the digital era and are here to ensure that your business not only meets but exceeds those demands. Our Expertise: Social Media Marketing: In today's digital landscape, social media is the heartbeat of business engagement. Our team crafts bespoke strategies that amplify your brand's voice across various platforms, ensuring maximum visibility and engagement with your target audience. Customer Service & Tech Support: Exceptional customer service creates loyal customers. Our dedicated team provides round-the-clock support, ensuring that your customers' questions and technical issues are resolved with speed and professionalism. Lead Generation & Telemarketing: At the heart of business growth is the acquisition of new customers. Our lead generation and telemarketing services are designed to identify and engage potential customers, turning cold leads into warm opportunities. Why Choose us? We believe in creating partnerships that drive success. Our approach is rooted in understanding your unique business needs and tailoring our services to match. With a relentless focus on quality, innovation, and results, we are committed to delivering excellence at every turn. Partner with us today and experience the transformative power of expert digital services. Let us help you navigate the complexities of the digital world, leaving you free to focus on what you do best - growing your business.

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Digital Marketing
Phone Support
Lead Generation
Call Center Management
Cold Calling
Social Media Marketing
Data Scraping
Hourly rate $4.00 - $24.00
Agency size 11-50 workers
Member since Oct 18, 2016
VA FLIX - 'Top Rated Remote Professionals' Avatar

VA FLIX - 'Top Rated Remote Professionals'

Rating is 4.6 out of 5.
4.6/5  (246 jobs)
San Fernando, Philippines

Welcome to VAFLIX, your ultimate destination for remote staffing and virtual assistant services that fuel business growth while ensuring you have quality time for yourself. We're not just a company; we're a team of amazing and dedicated virtual assistants who bring fun into productivity! SERVICES WE OFFER: 📞 TELEMARKETING: At the heart of our services is telemarketing excellence. Our skilled professionals connect you with potential clients, driving leads and expanding your reach. 🧑‍💻VIRTUAL ASSISTANT SERVICES: our virtual assistant services provide a seamless experience, from administrative tasks to project coordination, giving you more time to focus on your core activities. 📅APPOINTMENT SETTING: Imagine a calendar that's always optimized – that's what our appointment-setting service achieves. Maximize your time and enhance your productivity, leaving no opportunity untapped. 👩‍💻CUSTOMER SERVICE REPRESENTATIVES: Customer Service is the cornerstone of any thriving business. Our dedicated customer service representatives ensure that every interaction is a positive one, fostering loyalty and satisfaction among your clientele. 🎙️PODCAST MANAGEMENT: Podcasts are a powerful tool for engagement, and we're your partners in podcast management. From editing to distribution, we handle the technicalities so your message resonates effortlessly. 🔉AUDIO AND VIDEO EDITING: When it comes to visual and auditory appeal, our video and audio editing experts work their magic. Transforming raw content into captivating experiences, we ensure your brand's story shines through. 🎨GRAPHIC DESIGN: Graphics are your brand's visual identity, and our graphic design artists are adept at creating visuals that leave a lasting impression. Consistency and creativity merge to amplify your brand presence. 🌍SOCIAL MEDIA MANAGEMENT: Navigating the digital landscape can be daunting, but with our social media management, you're in capable hands. We curate content, interact with your audience, and strategically elevate your online persona. Our mission? To build an empire of the world's best virtual assistants, offering a vast array of high-quality services that lighten your load, simplify your life, and banish stress from the past. Our vision has become a reality, but our dream of delivering exceptional service lives on. From vision to reality, we foster an inclusive and vibrant culture that thrives on diversity. With precision and speed, we guarantee exceptional service in everything we do. When you choose VAFLIX, you can bid farewell to worries and embrace seamless productivity. Let VAFLIX be your ally in conquering tasks with a smile! In a world where time is money, our Virtual Assistant agency is your key to unlocking streamlined operations and unparalleled growth. Join us in revolutionizing the way you work – let's embark on this journey of transformation together.

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Audio Editing
Virtual Assistance
Call Center Management
Cold Calling
Social Media Marketing
Customer Service Training
Podcast
Hourly rate $9.00 - $9.00
Minimum project size $5K+
Agency size 51-200 workers
Member since Oct 24, 2018
Systemcore Business Solutions Avatar

Systemcore Business Solutions

Rating is 4.9 out of 5.
4.9/5  (237 jobs)
Mandaluyong, Philippines

We are a virtual services company focused on providing access to globally competitive talent at affordable rates to businesses that intend to hire remote workers. » http://bposervices.asia The Internet has changed the way your business can operate. Whether you’re a small business owner or you run a large corporation, almost all of your business processes can now be affordably outsourced to a virtual workforce. View All Our Services » • Contact Center Solutions • Business Process Management • Information Technology Enabled Services • Online Marketing and Advertising • Design and Multimedia Services • Customized Solutions Let's work together. Get in touch and discover how much you can save.

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Digital Marketing
Strategic Plan
Web Design
Call Center Management
Google Apps Script
Management Consulting
Project Management
Hourly rate $8.00 - $120.00
Agency size 11-50 workers
Member since Nov 2, 2009
One-Click Virtual Support Avatar

One-Click Virtual Support

Rating is 4.6 out of 5.
4.6/5  (229 jobs)
Quezon City, Philippines
Top Rated Plus

🚀 Your One-Stop Shop for Exceptional Customer Support 🚀 We're not your average remote customer service agency. We're a team of 70+ passionate experts, ready to tackle any challenge thrown our way! 🌟 We provide top-tier support across various channels, including phone, email, and chat, ensuring seamless communication with your valued customers. Facebook Page: https://www.facebook.com/oneclickvirtualsupport LinkedIn Page: https://www.linkedin.com/company/oneclickvirtualsupport?trk=ppro_cprof ✨Our Services✨ 🎯 Inbound/Outbound: We handle calls like pros, ensuring your customers feel heard and valued. 📞 🎯 Email/Chat: Our fingers fly across keyboards, providing lightning-fast responses and solutions. 💬 🎯Account Managers: Dedicated professionals to build and nurture strong client relationships, ensuring satisfaction and growth. 🤝 🎯Account Receivable Associates: Experts in managing invoices, payments, and collections to keep your cash flow healthy. 💰 🎯Account Payable Associates: Efficiently process vendor invoices and payments, maintaining accurate records and positive supplier relationships. 🧾 🎯Virtual Assistants: Skilled professionals to handle administrative tasks, freeing up your time to focus on core business activities. 💼 🎯Staffing and Recruiting: We'll source, screen, and onboard top talent to meet your specific staffing needs. 🎯Collection Specialists: Experienced professionals dedicated to recovering outstanding debts while maintaining positive customer relationships. 📞 🎯Healthcare Insurance Benefits Agents: Knowledgeable experts who can assist patients in understanding their insurance coverage and benefits. 🏥 ✨Industry Expertise✨ * Logistics: We'll track those packages down! 📦 * Healthcare: We'll navigate insurance complexities, so you don't have to. 🏥 * Ecommerce: We'll help your customers shop 'til they drop. 🛒 * Bookkeeping: We'll balance those books and keep your finances in check. 🧮 * Automotive: We'll get those engines revving with top-notch support. 🚗 * Subscription-Based: We'll manage subscriptions and keep your customers happy. 😊 And many more! We're adaptable and eager to learn about your specific industry needs. ✨Our Achievements✨ * Rapid Growth: From humble beginnings with just 4 agents to a thriving team of 70+, we're always growing. 🌱 * Industry Recognition: We're proud to be ranked among the top 15 customer service agencies worldwide by Upwork. 🏆 Why Choose Us? * Passionate Team: Our agents are dedicated to providing exceptional service. ❤️ * Proven Results: We've helped countless businesses achieve their customer service goals. 💯 * Flexible Solutions: We tailor our services to fit your unique needs. 🧩 Let us take your customer service to the next level! Contact us today to learn more. ✨

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Phone Support
Virtual Assistance
Call Center Management
Order Tracking
Ecommerce
Healthcare
Customer Retention
Hourly rate $8.00 - $15.00
Minimum project size $1K+
Agency size 51-200 workers
Member since May 16, 2020
EPIC Pros Avatar

EPIC Pros

Rating is 4.6 out of 5.
4.6/5  (216 jobs)
Santa Rosa, Laguna, Philippines

A foundry of E - difying P - roficient I - nnovative C - reative professionals! We are a committed team of productive, brilliant, capable, proactive people offering quality outsourcing work in the fields of customer service, telemarketing, and data entry. Our Mission! To provide exceptional service to clients worldwide while helping Filipino experts attain an online career that will help maximize their potentials for quality work and excellent results. Our Vision! To become the Philippines top virtual workforce in terms of providing online services. With the commitment to excellent service, dedication to client’s needs and consistency in delivering successful results.

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Outbound Sales
Data Mining
Real Estate
Lead Generation
Call Center Management
Cold Calling
Data Entry
Hourly rate $5.00 - $20.00
Agency size 11-50 workers
Member since Dec 7, 2015
Ftech Solutions Avatar

Ftech Solutions

Rating is 4.9 out of 5.
4.9/5  (186 jobs)
Karachi, Pakistan
Rising Talent

⚡️ Professional creative design ⚡️ Unique and original layouts ⚡️ Quick & fast delivery ⚡️ Top-notch quality work that meets your expectations ⚡️ 24/7 chat support for any questions or concerns With more than a remarkable 13-years journey in the realms of graphics, animations, web development, and web/mobile apps, I've evolved into a seasoned professional adept in CMS Development, Full-Stack expertise, Call Center Services, Research, Analytics, Business Operations, Project Management, and Management Consulting. My professional voyage has been a thrilling adventure, characterized by boundless creativity, relentless innovation, and an unwavering commitment to crafting cutting-edge solutions. My clientele spans a diverse spectrum, ranging from dynamic startups to industry giants such as WellsFargo, Verizon, CikTelecom, Bank of America, , AT&T, Western Union, and numerous other esteemed corporate clients. I would be honored to bring my expertise to your project. I have deliberately chosen to maintain a boutique approach, working with only a select few clients at any given time. This deliberate focus ensures that your project receives my undivided attention, guaranteeing a level of dedication that goes beyond the ordinary. My strengths includes WordPress, Shopify, Webflow, Elementor, Wix, SquareSpace, Hubspot, PHP, Laravel, Bootstrap, Node.js, MySQL, JavaScript, AJAX, React.js, Redux, React Native, Rest API, APIs Integration, Payment Integration, and ensuring cross-browser compatibility. My Specialties: 🎨 Graphic Design: Transforming concepts into stunning visual experiences that resonate with your audience. 🎨 UI/UX Design: User experience is at the heart of everything we do. We create intuitive and visually stunning interfaces that not only look great but also ensure users can navigate effortlessly. 🌐 Website Design and Development: Crafting visually captivating and functionally exceptional websites that leave a lasting impression. 🖥️ CMS Development: Expertise in Content Management Systems to streamline your online presence. 🌟 Full-Stack Excellence: Proficiency across diverse platforms to provide holistic and comprehensive solutions. 🌐 Web/Mobile App Services: In the era of mobile-first, we design and develop apps that users love. Our experts ensure that your app functions flawlessly across devices and platforms, offering a seamless experience to your customers. 🔍 SEO (Search Engine Optimization): Boost your online visibility and drive organic traffic with our SEO expertise, ensuring your brand stands out in the digital landscape. 🔧 Website Maintenance: Sustaining digital excellence is crucial. Our website maintenance services keep your online presence secure, up-to-date, and consistently exceptional. 🎥 Animation: Breathing life into ideas through captivating animations that engage and inspire. 📊 Project Management: Ensuring your projects are executed seamlessly, on time, and within budget. 📞 Call Center Management: Efficiently managing call center operations to optimize customer service. 🌍 International Client Coordination: Bridging global boundaries to deliver exceptional service to clients worldwide. As both an artist and a service-oriented professional, I am committed to serving as your single point of contact from the inception to the completion of your project. This streamlined communication approach simplifies the execution process and ensures that your vision is meticulously realized. Let's embark on this creative journey together, where your project is not just a task but a collaborative masterpiece waiting to be born. With me at the helm, your project will receive the attention and dedication it truly deserves. Your project deserves the touch of experience and innovation that has fueled my journey. Let's collaborate and turn your vision into reality. Your success is my passion. 🔥 Feel Feel to Contact me for a Free Quote on your project.

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Web Development
HTML
Blockchain
Lead Generation
Call Center Management
Social Media Marketing
Data Entry
Hourly rate $20.00 - $25.00
Minimum project size None
Agency size 51-200 workers
Member since Sep 25, 2009
TransData Avatar

TransData

Rating is 4.6 out of 5.
4.6/5  (166 jobs)
Lahore, Pakistan

Transdata is your one-stop agency for a wide array of services designed to elevate your business operations. Our Service Portfolio: ✔ Customer Services: We prioritize your customers' satisfaction, ensuring every interaction leaves a positive impression. ✔Email Support: Stay connected with your clients through prompt and professional email responses. ✔Chat Support: Real-time assistance and engagement that boost your online presence and customer satisfaction. ✔Phone Support: Seamless communication through voice, ensuring your clients' needs are met effectively. ✔Virtual Assistant: Our dedicated virtual assistants are your reliable partners in administrative tasks, allowing you to focus on strategic priorities. ✔Data Management: Efficiently handle, organize, and analyze data to make informed business decisions. ✔Dispatching Services: Streamline operations and optimize logistics with our dispatching solutions. ✔Order Processing: A smooth and accurate order processing system to keep your sales on track. ✔Technical Support: Resolve technical issues swiftly, keeping your systems and customers running smoothly. ✔Inbound Phone Answering Service: Never miss a call with our 24/7 inbound phone support solutions. ✔E-commerce Order Support: Enhance your e-commerce business with effective order management. ✔Ticket Support: Promptly address customer inquiries and issues with our ticketing system expertise. ✔ZenDesk: Maximize the potential of ZenDesk for efficient customer service and support. ✔WordPress Development: We offer comprehensive WordPress development services to build and optimize your online presence. ✔Data Annotation and Image Annotation by using Labellmg, LabelBox, Qupath, VoTT, CATV, Image annotation lab. At Transdata, we pride ourselves on delivering excellence in every service we offer. With a team of skilled professionals, advanced technology, and a commitment to client satisfaction, we ensure your business thrives. Why Choose Transdata? ✨ Experience: With years of industry experience, we understand your unique needs and challenges. ✨Efficiency: We streamline operations to enhance productivity and reduce costs. ✨Custom Solutions: Tailored services designed to align with your business goals. ✨Scalability: We grow with you, offering flexible solutions to meet evolving demands. ✨Quality Assurance: Our commitment to quality ensures you receive the best service. Ready to elevate your business with our support services? Contact us today to discuss your specific requirements and experience the Transdata difference.

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Web Development
Phone Support
Call Center Management
Dispatch & Tracking Solutions LETS
Customer Support
HubSpot Professional
Live Chat Operator
Hourly rate $8.50 - $14.50
Agency size 201-500 workers
Member since Dec 30, 2003
VLBPO LLC Avatar

VLBPO LLC

Rating is 4.9 out of 5.
4.9/5  (155 jobs)
Kingston, Jamaica

Telephone| Sales | Airbnb Guest services | Customer Support | Call Center | Answering Service | Virtual Office | Technical Support ==================== CLIENT TESTIMONIALS: ==================== "VLBPO Helped our company at a critical time. They are group of Superstars! Any company would be happy to have them run their Customer Support Department. Kunal Gulati(VP of Marketing and Business Development) "I cannot say enough about Earl and VLBPO Team. We are an exciting startup with no real knowledge of outsourcing our CS Department. We started with a team of 7 and we quickly scaled and they scaled with us to a team of 40 reps and maintaining his CS ratings. Charlie Golenbock( CEO and Co-Founder) Who are We VLBPO is a global outsourcing provider, endeavoring to provide transformational services in BPO space, operating from its main offices in the US, whilst employing a number of virtual professionals across -Jamaica -Philippines -Latin America All agents specialize in both fluent English and fluent Spanish. As our core business model, we aspire to create path-breaking advances in Business Process Services across the domains of Customer Interactivity and Digital & Social Media Marketing. We have spent years developing industry-standard expertise within our current operational structure. This ensures we provide reliable and cost-effective solutions, to not only retain existing customers but to grow your business to achieve profitability. Our Core services channels include, but are not limited to: Inbound Voice Outbound Voice LiveChat Email Based on our experience both in the industry as employees within the contact centers space, as well as managerial experience with previous clients, we have capabilities to manage communications/support through the following platforms: Slack, Skype, Trello, Teamwork, Facebook Groups, Amazon Seller Central, Shopify Infusionsoft, Salesforce, ZenDesk, Helpscout, Desk Grasshopper, Google Docs/Spreadsheets, iTunes Reviews, Yelp, and Amazon Reviews. With the BPO Support space expanding at high rates, we have opted to specialize in the following support areas:  Customer Service  Technical Support  B2B/B2C Telesales  Leads Generation  BackOffice  Appointment Setting  Cold Calling  eCommerce Support  Airbnb Guest Services Our team is currently expanding and we await the right opportunity to provide our client with exceptional services. All our programs are customizable across multiple channels. With the ever-growing change in customer demand, our approach to business is dependent on huge flexibilities, so provide a pool of culturally diverse freelance professionals to add the right complement to your project. Please feel free to connect with us

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Email Support
Call Center Management
Shopify
Zendesk
Freshdesk
Live Chat Operator
Call Center Software
Hourly rate $8.50 - $10.00
Minimum project size $5K+
Agency size 51-200 workers
Member since Jun 24, 2019
Remarkable Info Services Avatar

Remarkable Info Services

Rating is 4.1 out of 5.
4.1/5  (153 jobs)
Iba, Philippines

Remarkable Info Services proudly carry the name of quality and passion. We are not an agency. We are Family.  We takes great pride in providing a high level of service to create a luxury experience for all clients across the globe, one that you will truly appreciate. Our MISSION: Is to share ourselves to the world and showcase what we can bring to the table and increase their net margin revenue while lowering the labor cost. Give us a call.

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Outbound Sales
B2C Marketing
Phone Support
Real Estate
Lead Generation
Call Center Management
Cold Calling
Hourly rate $6.00 - $6.00
Minimum project size $100K+
Agency size 2-10 workers
Member since Jun 8, 2020
Customer Service Provider  Avatar

Customer Service Provider

Rating is 4.7 out of 5.
4.7/5  (140 jobs)
Multan, Pakistan

Customer Service Expert | CRM | Live Chat, Email & Phone Support | E-commerce Specialist I’m a dedicated Customer Service Professional with over 10 years of experience providing exceptional support across channels like live chat, email, phone, and social media. I specialize in helping e-commerce businesses deliver top-tier customer experiences that build loyalty and boost satisfaction. ✅ Experienced in Supporting Web Stores: Amazon | Walmart | eBay | Shopify | Etsy | WooCommerce ✅ Core Skills & Tools: Multichannel Support: Phone, Chat, Email, Social Media CRM & Helpdesk Systems: Zendesk, Freshdesk, Gorgias, HubSpot E-commerce Tasks: Order Tracking, Refunds, Returns, Product Inquiries Conflict Resolution & Escalation Management Fast Learner of New Platforms and Custom Systems Strong KPIs: CSAT, FCR, AHT, Response Time I’m skilled at handling high-volume support environments, troubleshooting order issues, and ensuring timely, empathetic communication with every customer. Whether you're a small Shopify business or an Amazon storefront scaling up, I can help streamline your customer support and improve satisfaction. Let’s connect and make your customer experience stand out. Keywords to find me. (Customer Service, Customer Support, Live Chat Support, Email Support, Phone Support, E-commerce Support, Amazon Seller Support, Walmart Support, eBay Customer Service, Shopify Support, CRM, Zendesk, Freshdesk, Gorgias, Order Processing, Returns and Refunds, Help Desk, Ticketing System, CSAT, FCR, AHT, Escalation Handling, Multichannel Support, Online Store Support, Product Inquiries, Customer Satisfaction, Conflict Resolution, SaaS Support)

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Dropshipping
Amazon Listing Optimization
eBay Motors
Lead Generation
Call Center Management
Researcher
eBay Listing
Hourly rate $14.99 - $14.99
Minimum project size None
Agency size 2-10 workers
Member since Jul 25, 2018
Virtuality Avatar

Virtuality

Rating is 4.8 out of 5.
4.8/5  (130 jobs)
Laguna, Philippines
Top Rated Plus

At Virtuality Services, we partner with businesses to drive growth and efficiency through strategic outsourcing. Our handpicked team of experts offers diverse solutions tailored to your unique needs. Maximize your ROI with top talent, flexibility, and reliable results. Let's build a thriving future for your business together. Schedule a consultation today with Jenny Fabriga, our Agency Manager! We Specialize in: - Financial and Technical Recruitment(US and Australia - Ecomm Bookkeeping - Customer Service - Technical Support At Virtuality Services, we are committed to driving your business forward with excellence in every service we offer. Let us be your trusted partner in success. Contact us today to explore how we can transform your business.

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Marketing
Technical Support
Layout Design
Virtual Assistance
Call Center Management
Management Skills
Social Media Marketing
Hourly rate $4.00 - $15.00
Agency size 51-200 workers
Member since Jun 19, 2013
Virtopus Avatar

Virtopus

Rating is 4.8 out of 5.
4.8/5  (126 jobs)
San Salvador, El Salvador
Top Rated Plus

🚀 Virtopus Agency – Your Bilingual Virtual Assistant Team Save 20+ Hours/Week | US Time Zones | Fluent in English & Spanish Drowning in tasks? We free entrepreneurs and scaling businesses from admin chaos. → 1,500+ projects delivered | 40% avg. cost savings vs. in-house hires Why 90% of Clients Return ✅ No Hiring Headaches Pre-vetted VAs matched to your industry (real estate, law firms, startups, nonprofits). ✅ Bilingual Advantage Seamless communication for US/LATAM teams (English/Spanish). ✅ Time Zone Aligned Based in El Salvador = Full overlap with US/Canada hours. ✅ Zero Currency Hassles Pay in USD – no conversions, no fees.

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Digital Marketing
HR & Business Services
Call Center Management
Cold Calling
Social Media Content Creation
Data Entry
Content Marketing Strategy
Hourly rate $10.00 - $40.00
Minimum project size $20K+
Agency size 11-50 workers
Member since Jan 7, 2020
WeTalk International Agency Avatar

WeTalk International Agency

Rating is 4.8 out of 5.
4.8/5  (115 jobs)
Bacolod City, Philippines
Rising Talent

Welcome to WeTalk International, your gateway to unparalleled call center excellence on Upwork! 🌐 WeTalk is a leading provider of high-quality call center solutions, staffing services, and virtual assistant support... Whether it's WFH setup or office-based, name it! We cater businesses of all sizes, from startups to multinational corporations. Our unique blend of human expertise and cutting-edge technology ensures optimal performance and maximizes your ROI. We are committed to providing FLEXIBLE and COST-EFFECTIVE solutions that meet your unique business needs and drive your success. WHO WE ARE: WeTalk International is a dynamic and client-centric call center agency based in Bacolod City, Philippines. With a relentless commitment to excellence, we specialize in providing top-tier call center support to English-speaking businesses globally. OUR CAPABILITIES: 1. Seamless Operations: - Multi-network Internet Service Providers: We ensure uninterrupted service by utilizing multiple internet service providers, minimizing downtime due to network outages. - Dedicated Office Setup: We provide a dedicated office space for agents working from home who experience internet connectivity issues, ensuring business continuity. - On-site & WFH Supervisor Support: We maintain a robust supervisory structure with on-site and work-from-home options to effectively oversee agents and ensure project success. 2. Tailored Solutions: At WeTalk International, we understand that every business is unique. We tailor our call center services to meet the specific needs and objectives of our clients, ensuring a personalized and effective approach. 3. 24/7 Support: Your business doesn't sleep, and neither do we. Our team is available around the clock to provide seamless and uninterrupted customer support, contributing to the growth and success of your operations. 4. Virtual Collaboration: Embrace the future of work with our virtual call center solutions. We provide a flexible work environment for our agents, ensuring that they can deliver exceptional service from the comfort of their homes. 5. Training and Development: We invest in the continuous growth and development of our agents. Joining WeTalk International means access to ongoing training, mentorship, and opportunities to enhance your skills, ensuring that our team is always ahead in the industry. WHY CHOOSE WETALK INTERNATIONAL? ✨ Culture of Excellence: Join a team that celebrates diversity, values each contribution, and promotes a culture of excellence. At WeTalk International, we believe that our success is rooted in the success of our clients and agents. When you choose WeTalk International on Upwork, you're not just hiring a call center agency; you're partnering with a team dedicated to your success. Let's talk – WeTalk International is your key to unlocking unparalleled call center excellence! 🌍💼

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Lead Generation
Call Center Management
Cold Calling
Sales
Telemarketing
Email
Customer Care
Hourly rate $3.00 - $20.00
Agency size 11-50 workers
Member since Feb 25, 2013

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Frequently asked questions

What is a call center agency?

A call center agency is responsible for managing one or more call centers. Call center agencies often supervise large teams of call-center representatives and are tasked with ensuring customer satisfaction by the companies that engage their services.
Call center staffing agencies specialize in filling call center jobs and often on board and train call center professionals. While outsourcing customer support is increasingly popular, some companies operate in-house call centers and prefer to engage customer service representatives via direct hire.

What is the purpose of call centers?

A call center is responsible for handling inbound or outbound communications on behalf of a company.
At an inbound call center, agents answer telephone inquiries from customers, potential clients, job seekers, and other callers. At an outbound call center, reps place calls to customers for sales, surveys, debt collection, or to follow up on a previous inbound call. Whether the call is inbound or outbound, call center agents are expected to be friendly, helpful, and to take a personalized approach to their job.
When a call center handles other types of communications apart from inbound and outbound telephone calls (such as emails and text messages), it is known as a contact center.

What are the benefits of using call center agencies?

It is expensive and time-consuming for companies to operate in-house call centers and help desks. Organizations can save money and ensure a better customer support experience by forging partnerships with call center operators and customer service staffing agencies. Freed from handling the hiring process for customer service jobs, businesses can concentrate on higher-value tasks.

What is a typical day like for a call center agent?

Call centers often operate around the clock, which means a typical day for a call center agent can start at any hour. At an inbound call center, agents are expected to take up to 50 calls a day and offer personalized, thoughtful solutions to any problems customers may have. If they can't resolve a customer's issue, an agent may need to transfer the call to the center supervisor or other authority.

What is the average salary of a call center agent?

The average monthly pay for call center positions is $2,719 per month or around $16 per hour. This is the national average for the United States, and call center agent pay may vary by city, state or region. You can check rates for call center workers on Upwork to compare what freelancers are making, as well.
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