Top 50+ Call Centers agencies

We are iBiz Outsourcing Solutions, an excellence driven Agency. We would like you to share in our current success momentum. With years of experience in the Outsourcing industry, our services are focused in providing efficient customer service with attention of being member obsessed and provide profitability to our clients. Our pool of manpower ranges from Virtual Assistants to Technical Support, from basic Customer Service to a Sales oriented approach. We will provide you with a tailored fit support by matching you to the agents with skill sets that is appropriate to your needs. With growing successful clients currently being supported. Let us know what you need and we’d be happy draft a proposal. We believe that it’s important to grow and be more profitable, but, creating lasting business relationships is paramount to sustaining a steady momentum of success. Your satisfaction is key to what we do.

Dynamowebs is a software development organization offering top-notch services to businesses of all kinds from startups to enterprises, to equip them with the latest technological requisites in the ever-evolving business landscape. As our name suggests, we offer a ‘dynamic’ range of services, from creating, launching and supporting solutions to technical software difficulties, to the development of websites, applications, and servers over a variety of classic programming languages. Our array of services also includes upgrading your statistical data, enriching your blogs with engaging content, improvising creative apps for your business, improving the functionality of your websites and more. Give us a chance to inspiration, innovation, and gratification are what we guarantee. It all started back in 2015, with a vision to provide cutting-edge software solutions to the industry. This vision soon started to pave its way into reality, and gradually our team has formed into an amalgam of fresh minds in the form of ambitious developers and designers, working under competent professionals, together forming a vibrant team that holds the potential to deliver unique, stand-out software ideas and solutions, that can set a benchmark for others. Dynamowebs’s work history is filled with instances of exceedingly successful websites, web servers, and system applications. The rapidly advancing Android and iOS operating systems have become the backbone of mobile gadgetry, and Dynamowebs has come through as a major contributor to this technology. We have intelligent universal apps . We take pride in the development of our internationally acknowledged website projects and enjoy a sense of accomplishment. A lot more is on board our site, and we have even more exciting things planned ahead!

IIS Agency provides professional support in Network, Security, Collaboration and other services. We support Implementation , troubleshooting, and problem solving. High Customer support and fast preparation. We are Experts in the following technologies : Collaboration : -------- 1- Cisco Call manager 2-Cisco Unity connection & Unity Express 3-Cisco IM & Presence 4-Voice gateways & Cubes 5-Cisco Attendant Console 6-MRA using expressway C & E 7-Cisco contact center express 8-Expert on SIP protocol Network - Routing & Switching : -------- 1. Cisco Routers, Switches, SDN, Routing Protocols 2. Juniper Routers & Switches 3. L2/L3 TCP/IP, IPVPN, MPLS, BGP, OSPF, EIGRP 4. Zscaler 5. Cisco Core switches catalyst 6500 6. Cisco Core switches catalyst 4500x 7. Cisco switches 3560 8. Cisco Switches 2960-x 9. Cisco switches 3750 and 3750x POE and data 10. Cisco Switches 9300 11. HP Switches 12. Huawei Swiches S9700 , S6700 , S5700 13. Huawei Routers AR2200 , AR1200 Security : -------- 1. Juniper SRX 5400-5800 2. Cisco Firewall 5500 Series , 5500-x series with Firepower Services 3. Cisco FTD firewalls ( 2100 series , 4100 series , 9300 series , VM ) 4. Cisco Firesight Management Center ( Appliances & VM ) 5. Cisco Email Security ( ESA , CSA ) 6. Cisco web Security ( WSA ) 7. Cisco Threat Grid 8. Cisco AMP Endpoint 9. Cisco Stealth-watch 10. Cisco DNS Protection ( Cisco Umbrella ) 11. ForitGate firewalls ( All Models , VM ) 12. FortiMail ( All Models , VM ) 13. FortiAnalyzer ( All Models , VM ) 14. FortiManager ( All Models , VM ) 15. Sophos firewalls 16.Forcepoint firewalls 17.Forcepoint Mail Secuirty 18.Endpoint Security ( Kaspersky , Symantic ) 19. F5 ( LTM , APM , ASM ) Wirless : -------- - WLC , AccessPoints - Standalone/LAP( 2504 , 5508 , 5520) - Aruba Access points - Rukus - Heat Map Design Data-Center and System Administration : ------------------------------------------------- - VMware Vsphere - VMware Horizon - VSAN - Veaam - Microsoft Server Administartion - VMware Assessment - NAS - Micorsoft Hyper-v

Virtual Assistant Go is A+ team that provides Lead Generation, Appointment Setting and Customer Service for Small and Medium Businesses. Virtual Assistant Go is focused on growing the business through lead generation, marketing and sales technology. Our team of professionals having 10+ years of experience of growing businesses will empower your business and take it to the next level. You can visit virtualassistantgo.com for more details.

We are available 24/7 to take care of your customer service needs. We are trained to speak in your brand’s voice and maintain values in every interaction with your customers. We conduct our own regular quality reviews within the team to make sure that we are always on top of our game. We also guarantee to make it easier for you to achieve and exceed customer expectations because we value your business like it is our own. We do not outsource talents, because WE are the talents. Most members of the team have worked in the Call Center Industry for at least 5 years and we specialize in the following fields: * General Information Assistance * Billing Inquiries * Retention * Order Taking * Email and Chat Support * Phone Support * eCommerce Administrative Assistance (Shopify) - order fulfillment - update product listings - edit product titles/descriptions - dropshipping support - store set-up Other services offered: * Administrative Assistance * Data Entry * Audio/Voice Transcription * Virtual Personal Assistant * ESL Online Tutor

Thirteen times bestselling author, remote work guru, client procurement specialist, business development expert and freelance BPO Broker. Niche covered Professional blogger. Business analyst, Business coaching, Business registration local and international. Backend support, Back office support, Call Center Staff augmentation, Offshore, nearshore Business automation , Business Development. Software As A service , CRM specialist, Open source tools Marketing As A Service, Marketing specialist, Sales Trainer Login As A Service, Open source Website As A Business Staff Leasing, Center Collaborations, Work Outsourcing Center Leasing, Center Development, Center Automation People As A Service, Recruiting, Freelancing, Training, HR Business As A Service, Share Economy, Niche and Community Book Publishing, E-books and Paperback, registered Caricom publisher since 2010z Recruitment and Training, HR Services, Virtual Admins, Customer support and technical support. Jamaica has one of the top of the line customer service agents in the world and a thriving BPO sector. We have excellent work ethic. I own and partner with several agencies and freelancers on Upwork.

We have been in this industry for 10 years now and we have the skills you are looking for. Accuracy. Proficiency. Assistance. Service. Satisfaction. Timeliness. These are my primary aims in rendering jobs to every client that we will work for. The most common needs that we can fulfill are: Lead Generation Expert and Data Entry Expert Can cover the 24/7 shift SEO / Virtual Assistant Email, Chat and Phone handler Expert Call and generate sales leads Set appointments Market research First level help desk Database or mailing list information Business development Point-of-sale product promotion Video Editors Always provide high-quality service that helps to gain the trust of the customer. Objectives: The goals we have for your company are: Grow your sales earnings Increase community outreach Acquire more Customer or Client from innovative offerings Provide best service Grow percentage of sales of your product or service  Save time by eliminating unnecessary dependencies. Save money by improving processes and eliminating manual effort. Increase client’s satisfaction by simplifying interactions and improving the customer experience. Exceeding the target score of KPI’s

Over the last 6 years I have worked in the field of Customer Service and Team Management. I have worked as a Senior Processor/Trainer/Team Lead - Customer Service. I have experience in order processing, liaising with overseas clients, resolving customer complaints via email, maintain accounts of clients (client account reconciliation), imparting process related training to the new recruits, maintaining Dashboard (review of individual's performance) and presenting them each month to both the front end and the back end team. I have experience in Documentation (Preparing easy to understand process flow) so that it can be used by all and this reduces considerable time spent in training new recruits. I have been working as Virtual Assistant for many buyers from USA, UK, Australia and Ireland. I have experience working for clients who have-commerce sites selling products. I have handled email & calendar management, order taking and processing, processing credit card, email support, inventory management , website creation and management on platforms such as yahoo and weebly, maintaining expenses and working on expensify and zoho invoice. I also have experience managing Ebay and Amaon stores which include tasks such as answering emails on both platforms, setting up products, dispute management on amazon and order management on both platforms. I have worked on platforms such as zendesk, confluence, soundcloud, basecamp and drip.

Welcome to our customer service agency, where we specialize in delivering exceptional customer experiences. We understand that customer satisfaction is the cornerstone of any successful business, and that's why we are committed to providing outstanding support to both you and your valued customers. At our customer service agency, we believe that every interaction is an opportunity to make a positive impression. Whether it's answering inquiries, resolving issues, or offering guidance, our dedicated team of skilled professionals is here to ensure that your customers receive the highest level of service. What sets us apart is our unwavering commitment to excellence. We carefully select and train our customer service representatives to embody your brand's values and deliver personalized solutions. We take the time to understand your business and tailor our services to meet your specific needs, enabling us to seamlessly integrate with your operations and become an extension of your team. Our agency utilizes cutting-edge technologies and industry-leading practices to optimize efficiency and streamline processes. From state-of-the-art communication tools to robust customer relationship management systems, we leverage technology to enhance productivity and deliver prompt and accurate assistance. We take pride in our ability to handle various customer service channels, including phone, email, live chat, and social media. Our multichannel approach ensures that your customers can connect with us through their preferred method, guaranteeing a seamless and convenient experience. Furthermore, we recognize the importance of data-driven insights in improving customer satisfaction. Through comprehensive analytics and reporting, we provide you with valuable feedback and actionable information to help you make informed decisions and continuously enhance your customer service strategies. Partnering with our customer service agency means gaining a trusted ally dedicated to your success. We are committed to fostering long-term relationships and going above and beyond to exceed your expectations. By entrusting your customer service needs to us, you can focus on what you do best while we handle the rest. Experience the difference of exceptional customer service. Contact us today to learn more about how our agency can support your business and elevate your customer satisfaction to new heights.

Our agency has been in business for 5 years (on Upwork since Oct. 2015), and our staff has a combined work experience of 16 years in the telemarketing (inbound & Outbound), Customer web support, Chat Support, Email support, and Administrative/Clerical. Currently, we have a staff of 4 very experienced staff members, with the capability of ramping up depending on the size and scale of your project. All our staff knows Microsoft Office and can operate most CRM's proficiently. We have stringent requirements for our staff. All must speak English fluently, and have bachelor’s degree. All our agents have dedicated computers and workplace. We also have the latest auto dialer and CRM technology, the latest and most expensive noise canceling headsets for super high-quality communication with your customer, as well as, Fiber High-Speed internet. No job is too big nor too small. We have worked with insurance agencies (small and big), realtors, political campaigns, home improvement companies, B2B sales, retailers of heavy construction equipment, surveys, recruiting agencies, call centers and more.

A proven result-oriented freelancer with ten years of experience in Marketing, Sales, Customer Service, and Administrative Assistance. Top performer with a strong sales background and excellent communication skills. Experienced in implementing various marketing strategies and creating and executing innovative ideas. Proficient in various Administrative Skills including virtual assisting, transcription, cold calling, email handling, appointment setting, online research, and data mining. A self-starter, enthusiastic about making a dent in the Outsourcing Industry.

Grow Your Business with Grow Rock BPO We provide comprehensive services to elevate your real estate business: Cold Calling 📞 Lead Generation 🔍 Real Estate Virtual Assistants 🏡 Real Estate Wholesale 🏠 Appointment Scheduling 📅 Lead Management 📊 Acquisitions 💼 Skip Tracing 🔎 SMS Campaigns 📲 Email Marketing 📧 With over 5 years of experience working with U.S.-based real estate investors and realtors, Grow Rock BPO is adept at transforming leads into successful deals. Our team excels in: Building Rapport 🤝: Establishing connections with property owners through insightful conversations to qualify leads and collect essential property details. Lead Qualification 🔍: Evaluating property conditions, including roof age and flooring, to ensure high-quality leads. Appointment Setting 📅: Efficiently organizing and managing appointments to maximize your business opportunities. At Grow Rock BPO, we are dedicated to delivering exceptional service and results. Our professional team is committed to providing quality work and supporting your business objectives. Partner with us to experience outstanding growth and success. Contact Grow Rock BPO today to start building a productive and long-term relationship.

ItachSoft is a seasoned provider of all-encompassing IT solutions, steering businesses from conception to actualization. Our expertise spans various domains including education, tourism, contact centers, and more. We specialize in refining business processes, melding existing systems, and crafting bespoke IT solutions. Our prowess shines in Bitrix24 CRM implementations, which bolster customer service, project management, and internal workflows. Our portfolio boasts successful projects across the banking, customs, additional education, and tourism sectors, showcasing our versatility and adaptability to diverse business needs. Engage with us for a full-cycle deployment journey from requirement analysis to system support and maintenance, propelling your business towards heightened efficiency and manageability.

Hi! Thank you for visiting my profile! My name is Allégra, I am a native French speaker and bilingual. I have been working since 2013 and I obtained a degree in English in South Africa and another one in Marketing and Commercial Action in Benin. Following this, I followed several trainings in Customer service and digital marketing, which allowed me to strengthen my skills in marketing and customer service, social media, a great experience of WordPress and SEO. You need someone you can rely on, someone you can trust, who won't collapse and disappear for a few days in the middle of a project in trouble and help you get the most out of social media marketing, Facebook. You've found that key person - me. :) As a virtual assistant and customer service agent, I can fully support and manage your activities and administrative tasks (data entry, email processing, search, customer support, live chat, inbound or outbound phone support, order and email processing, downloading, etc.). I am also a translator (English, French), transcriber and content writer (expert in product description). I have already worked for the following stores: (Nason, kanamo, Easy brush, Soundbuds, mycardsfc, etc...) and also on web design projects with Wordpress CMS. I am convinced that we will have a very good collaboration and that I will learn a lot from you. I am available more than 40 hours a week, 24 hours a day and 7 days a week for a perfect job . I am able to adapt to new technologies. I can easily learn the new software and tools needed for this job, I can easily adapt to jet lag. I am open to all negotiations. Why choose me? - 100% customer satisfaction guaranteed - Privacy - Fast delivery time - High quality work - Excellent communication skills Check out my clients' comments and feel free to contact me if you need more information about my professional profile. I look forward to hearing from you.

We are QualieXec Virtual Assist Agency also known as QualieX VA. We are a diverse group of virtual professionals coming from different sectors and industries offering various types of support from Customer Service to Sales, Social Media Management to Marketing, Quality Assurance to Data Analytics, and more, to help you with your business needs so you could focus on your other priorities and more important facets of your business. Need help cleaning up your checklist? Work with us!

Welcome to It Virtual House, where innovation meets excellence! With over a decade of experience in the ever-evolving landscape of technology, we are a dedicated team of highly skilled professionals, committed to delivering cutting-edge solutions that empower businesses and individuals alike. Our journey: For a decade now, we've been right in the heart of the global tech scene, riding the waves of change and always staying ahead of the curve. Our journey has been defined by an unyielding pursuit of excellence and an unwavering dedication to delivering top-notch, cost-effective solutions to our cherished clients. Our Expertise: We excel in Mobile App Development, Website Design and Development, and Software Solutions. It's like having tech wizards on your side, creating custom, powerful tools to supercharge your business and make your daily life easier. Our Mission: Our mission at It Virtual House is to bring your vision to life. Whether you're an entrepreneur with a groundbreaking idea or an established business seeking to enhance your digital presence, we have the skills and experience to transform your concepts into tangible, high-quality, and sustainable software solutions. Our Promise: Quality: We are dedicated to upholding the highest standards of quality in every project we undertake. Our work reflects our commitment to excellence. Innovation: We thrive on innovation and remain at the forefront of technological advancements, ensuring that our clients always benefit from the latest trends and solutions. Affordability: We understand the value of cost-effective solutions. That's why we work closely with our clients to ensure that their investments yield a high return in value. Timeliness: Your time is valuable. We deliver projects on schedule, with the efficiency and precision that only a team of seasoned professionals can provide. We're thrilled to work alongside you, turning your ideas into reality. If you're on the hunt for a trustworthy, skilled, and forward-thinking team to elevate your project, you've come to the right place. Come aboard with “It Virtual House and discover the remarkable impact that expertise, commitment, and innovation can have. Take the first step toward turning your vision into a resounding success by reaching out to us today. Your journey towards digital excellence begins right here!

If you're looking for experienced, reliable agents with a neutral accent, you've come to the right place. Our trained professionals are dedicated to providing high-quality support tailored to your business needs. Real-life telephone experience where we have: 📞 Called business owners from different fields like medicine, construction, and chain restaurant owners to discuss what type of insurance will help them lower their overall taxes and set them up with an appointment with our agents. 📞 Interviewed potential employees on behalf of owners, screened, qualified, and set up for final interviews. 📞 Worked on 20-plus campaigns per shift, where we received leads within a 24-hour cycle. We called these leads within 5 minutes of signing up, covering various industries such as law firms, medspas, gyms, healthcare, and Wi-Fi providers. 📞 Received calls from homeowners who want to renovate their kitchen, bathroom, and main bedroom. We would talk to these people to see if they are eligible for our service and upsell them to the different packages we offer. 📞 Called both inbound and outbound leads across various industries like: ✅ Insurance ✅ Real Estate ✅ Law Firms ✅ Construction ✅ Pet Care Industry ✅ Med Care ✅ Restoration ✅ Investment ✅ Dentistry ✅ Consultation ✅ Gyms ✅ Digital Marketing ✅ Solar We offer a variety of services to help clients manage their daily operations more efficiently, including: 📌 Warm Calling 📌 Appointment Setting 📌 Admin Tasks 📌 Email Management 📌 Content Writing 📌 Script Development 📌 Handle Billing and Invoicing 📌 Database Management 📌 Creating KPI Systems While working on different campaigns, we have worked with various CRMs and software such as: ✨ GoHighLevel ✨ Salesforce ✨ Gazingle ✨ Hubstaff ✨ Elize Dashboard ✨ Ginger ✨ Make ✨ RingCentral ✨ Kixie ✨ Telestax ✨ Dialpad ✨ Skype ✨ Microsoft Excel We provide ongoing training for our experienced team and closely monitor the quality of our work. This allows you to focus on what you do best while we handle the rest. Let’s collaborate to help your business succeed—reach out to us anytime; we’d love to chat!

Hello! We have been practicing as Accountants and Virtual Assistants for the last 19 years and have completed over 200+ projects successfully here on Upwork. Our main accounting tool is QuickBooks online, though also well versed with other software like Xero, Wave, SAP, Appfolio as well as Ms. Excel. We will help you on the following: ✔Data entry ✔Executive assitant services ✔ QuickBooks online subscription selection ✔ Chart of accounts initial setup ✔ Linking bank accounts ✔ Classifying transactions from bank feeds and automation of recurring expenses ✔ Accounts receivable - client Invoicing and follow-up for payments, posting receipts and customer statements ✔ Account payable management - coding expenses and payment processing ✔ Payroll processing - salary processing and payment of statutory deductions - Gusto,Paychex,ADP, Wingubox & QBO ✔ Bank and credit card monthly reconciliation ✔ QuickBooks monthly maintenance and month end close – bank reconciliations and adjusting Journal entries ✔ Year-end closing and preparation for annual audit ✔ Income statement ✔ Balance Sheet ✔ Cash flow statements ✔ Annual report preparation ✔ Management reports – budgeting, financial models, Investment analysis, Ratio analysis and Key performance indicators. ✔Quickbooks diagnsotic review and cleanup ✔ Live Quickbooks Training via Zoom ✔ M3 Accounting Here you get value for your money.Our team member is readily available for a Zoom call so that we can discuss more about our skills and expertise.

⭐Do you need someone with excellent English communication skills? ➤ Do you need someone to handle Customer Service Administrative Tasks or Business Support? ⭐ ⭐Too consumed with repetitive, time-consuming tasks? ➤ Do you need someone who has a keen eye for details and is reliable? ⭐⭐⭐ Are you looking for a Virtual Assistant with perfect cold-calling skills along with profound skills and ability in Digital Marketing, Email Marketing, Business Support, Office Management, & Personal Task Management? ⭐Our Team can help you manage all of the above tasks with increased efficiency⭐ We can help you with customer support and business support skills that would HELP YOU Manage your Inbox and Manage order processing and appointment setting. We can Provide Document Management, Lead Sourcing, and Project Management. Telemarketing, Cold Calls, Appointment setting, and customer support is our specialty and prompt support skill that we as a team will bring to your project. ⭐⭐⭐⭐⭐ Five Star client support guarantee promise is what we have to offer. On the phone Being polite and to the point. Delivering your message to the client in the minimum amount of time in an engaging manner keeping in mind that the person I'm trying to engage on the phone might be busy and still getting my message through is the goal that is always fulfilled. Our team has sufficient experience when working with data and analyzing it on or off company CRM/CMS or doing the standard data entry to keep our clients updated with daily progress and KPIs. In the end, when marketing your product via telephone, you can't read the body language of the potential client but the voice and the background noise give you all your cues.

🔥 Founded in 2020. ✔ 6 full-time projects with companies from the EU and USA. 🤝12 agents in a team. 🙏 2 Founders 💯 Service "WOW" for all our clients 🕛 24/7 time support availability 🏳 English / German / Italian / France support and sales languages Hey there! We are Amevalue - a professional BPO outsourcing company from Europe. 🔥Our company provides full-cycle sales assistance and customer support services! We work with different companies from all over the world and help to optimize support processes and make them more effective. If you need somebody who should assist your customers with their problems, somebody who can earn your client's trust, and somebody who will find the best solution, not only for your customers but also for you – we can help! Our specialists are very motivated and their salary expectations are almost 2 times cheaper than in Europe or USA. So, with us, you could save more than 40% per year of customer support costs. Besides, from our practice, with long-term cooperation, the LTV of customers in our clients could be increased by more than 3 times. We have extensive experience with tools and platforms such as: - Zendesk; - Zenfulfillment; - Xentral; - Billbee; - Crisp; - Tawk; - Shopify; - Amazon; - eBay; - Instagram/Facebook. We worked with different e-commerce companies, manufacturers and distributors, IT companies, etc. Just let us do what we do best😉