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CountOn Solutions Avatar

CountOn Solutions

Rating is 0 out of 5.
(1 jobs)
Lahore, Pakistan

Struggling to wear all the hats your brand demands? Customer service whispering empathy? Design craving innovative canvas? Sales and marketing yearning for conversion magic? Don't juggle – unleash the synergy with CountOn Solutions. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻: At Counton Solutions, a leading provider of BPO solutions, we cultivate a collaborative and empowering environment where our talented team thrives. We are dedicated to fostering professional and personal growth by providing abundant opportunities and unwavering support. Through this commitment, we deliver exceptional results for our clients. 𝗩𝗶𝘀𝗶𝗼𝗻: We envision a future where our exceptional team drives innovation and expands our impact beyond the walls of our organization. By fostering a culture of excellence, inclusivity, and collaboration, we aim to become a leading force in the BPO industry, creating a ripple effect of positive change and empowering more individuals. - 𝗢𝘂𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 - 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲: Our friendly, highly trained agents deliver impeccable service across all channels, boosting loyalty and brand advocacy. 𝗘𝘆𝗲-𝗰𝗮𝘁𝗰𝗵𝗶𝗻𝗴 𝗱𝗲𝘀𝗶𝗴𝗻 & 𝗰𝗿𝗲𝗮𝘁𝗶𝘃𝗲: From logos and websites to social media graphics and video production, we craft stunning visuals that tell your brand story. 𝗦𝗮𝗹𝗲𝘀 & 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝘁𝗵𝗮𝘁 𝗰𝗼𝗻𝘃𝗲𝗿𝘁: We generate leads, nurture them through targeted campaigns, and close deals, driving revenue growth for your business. 𝗪𝗲𝗯, 𝗺𝗼𝗯𝗶𝗹𝗲 & 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Need a website refresh? A custom app? Our developers build user-friendly solutions that keep your audience engaged. 𝗖𝗼𝗺𝗽𝗲𝗹𝗹𝗶𝗻𝗴 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝘁𝗵𝗮𝘁 𝗰𝗮𝗽𝘁𝗶𝘃𝗮𝘁𝗲𝘀: We write blog posts, articles, social media captions, and more, all infused with your brand voice and SEO magic. 𝗪𝗵𝗮𝘁 𝘀𝗲𝘁𝘀 𝘂𝘀 𝗮𝗽𝗮𝗿𝘁? 𝗨𝗻𝗺𝗮𝘁𝗰𝗵𝗲𝗱 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: We boast a team of seasoned professionals across every discipline, ensuring you get the best talent for the job. 𝗦𝗰𝗮𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗳𝗶𝘁 𝘆𝗼𝘂𝗿 𝗻𝗲𝗲𝗱𝘀: We adapt to your budgets and goals, whether you're a small startup or a well-established enterprise. 𝗣𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝘁𝗲𝗮𝗺: Build strong relationships with clients and become invested in their success. Data-driven approach: We track every metric and optimize your campaigns for continuous improvement. 𝟮𝟰/𝟳 𝘀𝘂𝗽𝗽𝗼𝗿𝘁: We're always available to answer your questions and address your concerns, giving you complete peace of mind. 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝘁 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: You'll be kept in the loop every step of the way, with regular reports and updates. 𝗨𝗻𝘄𝗮𝘃𝗲𝗿𝗶𝗻𝗴 𝗰𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝘁𝗼 𝗾𝘂𝗮𝗹𝗶𝘁𝘆: Deliver exceptional results that exceed expectations. Ready to experience the CountOn difference? 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝘂𝘀 today and let's unlock your brand's full potential.

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Web Development
Phone Support
Virtual Assistance
Call Center Management
Customer Support
Data Entry
Logistics Management
Hourly rate $7.78 - $7.78
Agency size 2-10 workers
Member since Jan 29, 2024
Tagrib Avatar

Tagrib

Rating is 0 out of 5.
(1 jobs)
Tanta Qism 2, Egypt

Tagrib is an outsourcing company. Our mission is to make the bussiness proccess of our clients easier. Our team currently consist of: The finest customer service agents.

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BPO Call Center
Call Center Management
Customer Service
Hourly rate $5.00 - $5.00
Member since Sep 15, 2023
JIT (Jamila IT) Avatar

JIT (Jamila IT)

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Cairo, Egypt

✅ Top rated ✅ Ready to start working on your project right now! More than 10 years of experience in IT, Work with Genesys, 3CX, RPA UiPath, Cisco, Vmware, Windows server, CRM, HyperV, Linux, Redhat, AWS, Azure and more... Certified from Microsoft, UiPath, Genesys, PureConnect, PureEngage, PureCloud (Genesys Cloud), 3CX, and Cisco.

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Microsoft Dynamics 365
Call Center Management
VoIP
Robotic Process Automation
Call Center Software
UiPath
3CX
Hourly rate $50.00 - $50.00
Agency size 2-10 workers
Member since Jul 19, 2023
Kherk Roldan White Label SEO Solutions Avatar

Kherk Roldan White Label SEO Solutions

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Surigao, Philippines

If you had a partner who could fulfill all your SEO work while you focus on closing clients, how fast do you think your agency would grow? Most agency owners want to grow, but they get stuck at the same point. They can sell and get clients, but fulfillment slows them down. They end up doing everything themselves, hiring people they’re not ready to manage, or outsourcing tasks to random freelancers who disappear when work gets heavy. Eventually, their growth stops, not because they lack clients, but because they lack a reliable backend. I built my white-label SEO agency to solve that exact problem. For 15 years, I’ve seen talented agency owners fail not because they couldn’t get clients, but because the fulfillment part consumed their time, energy, and profit. So I built a system that removes the most challenging part of the business. ⭐ A system where you get to focus on the front-end, sales, relationships, and building your brand, while my team handles everything behind the scenes. ⭐ A partner that not only delivers tasks but carries the weight of fulfillment, reporting, systems, and day-to-day operations. ⭐ A partner that allows you to grow without worrying about hiring, training, or managing a team. You are partnering with an actual SEO company with 200+ staff, office-based, proven systems, and 15 years of experience. 1. If you already run an agency, this partnership will let you increase your revenue without adding to your workload. 2. If you are new and want to start a white label SEO business, we make it simple. You get the clients. We fulfill everything. You profit. 3. Many of our partners started from zero. Today, they manage multiple clients because the most challenging part, fulfillment, is handled by us. We are not a freelance team. We are a full agency doing white-label SEO only. This is why we can offer both quality and pricing. 1. Team of 200+ SEO Specialists 2. Dedicated Account Manager 3. Dedicated Customer Support 4. Dedicated Operations Manager 5. Full Reporting With Your Branding 6. Access to Project Management Dashboard 7. Proven SOPs and 15 Years of SEO Experience 8. No Contract 9. We Can Help You Close Clients 10. You Can Build a Full Business Around This This Partnership Works Because it is a real partnership, not just outsourcing. We are aligned. If your clients grow, you grow. If you scale, we scale with you. If you bring in more projects, we strengthen your backend. This is how our partners built recurring revenue month after month. We believe in long-term relationships. We can only take one partner per month to maintain quality and capacity. If You Are New to White Label SEO We will guide you on: * How to get your first clients * How to pitch SEO * How to structure your offer * How to price it * How to onboard clients * How to manage them * How to close deals consistently If you want to partner with us, send me a message now, and let’s talk.

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SEO Competitor Analysis
Link Building
Real Estate Cold Calling
SEO Keyword Research
Call Center Management
CallTools Call Center Software
SEO Audit
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 201-500 workers
Member since Jun 25, 2023
RJ Virtual Solutions Avatar

RJ Virtual Solutions

Rating is 0 out of 5.
(1 jobs)
New York City, United States

If your business feels busy… but not actually moving forward — this is why. Your time is being pulled into tasks that shouldn’t be on your plate anymore. Emails. Scheduling. Follow-ups. Managing leads. Fixing small problems all day. And by the time you finally focus on growth… your energy is gone. That’s where we come in. At RJ Virtual Solutions, we help business owners and growing teams take back control of their time, operations, and focus — without adding more complexity. We combine high-level thinking with reliable day-to-day execution, so you get both strategy and consistent support. Here’s how we help: → We manage your daily operations (inbox, calendar, admin) → We organize and support your sales process (lead generation, CRM, follow-ups) → We bring structure to your workflows and projects so everything runs smoothly So instead of constantly reacting… You can lead your business with clarity, confidence, and less stress. Our clients typically come to us when: • Their backend feels disorganized • Opportunities are slipping through the cracks • Their time is consumed by tasks that shouldn’t be theirs Once we step in, they gain structure, reliability, and the space to focus on growth. We integrate into your business as a true support partner — not just another freelancer — and start producing quickly without the need for constant oversight. If you're ready to scale with more clarity, consistency, and peace of mind… Send a message or invite us to your job — and let’s build a business that runs smoothly behind the scenes.

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Phone Support
Lead Generation
CRM Software
Virtual Assistance
Call Center Management
Customer Support
Email Management
Hourly rate $8.89 - $75.00
Agency size 51-200 workers
Member since May 29, 2023
KONEKTUS CENTER Avatar

KONEKTUS CENTER

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Santo Domingo Este, Dominican Republic

We are an outsourcing BPO that thrives to provide best quality service to our partners. We treat your business as if it was our own. Our workforce is diversified with experienced collaborators who speak English, French and Spanish. The team is focused on improvement, innovation, reducing cost efficiently and incrementing profit for your business. We bring solutions to our partners.

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BPO Call Center
Business Process Outsourcing IT Services
Call Center Management
Customer Service
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Apr 27, 2023
Synergates Business Solutions | Your One-Stop Agency for Digital Success Avatar

Synergates Business Solutions | Your One-Stop Agency for Digital Success

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Karachi, Pakistan

Welcome to The Synergates Business Solutions, a full-service digital agency dedicated to empowering businesses like yours with tailored strategies across various verticals. Our team of skilled professionals is committed to providing comprehensive solutions that drive growth, enhance your online presence, and ensure long-term success. At The Synergates Business Solutions, we understand that every business has unique needs and goals. That's why we offer a diverse range of services, ensuring you have access to the right tools and expertise for your specific requirements. Our key verticals include: 1) Social Media Marketing: Engage your audience, build brand awareness, and drive conversions with data-driven social media strategies, content creation, and advertising campaigns across platforms like Facebook, Instagram, Twitter, and LinkedIn. 2) Resource Augmentation: Scale your business effectively with our resource augmentation services, providing you with skilled and experienced professionals to fill your temporary or long-term staffing needs. 3) Mobile App Development: Turn your innovative ideas into reality with our custom mobile app development services for iOS, Android, and cross-platform apps, ensuring seamless performance, usability, and exceptional user experience. 4) Website Development: Create a powerful online presence with our website development services, offering responsive, SEO-friendly, and conversion-optimized designs tailored to your brand's unique identity and goals. 5) Search Engine Optimization (SEO): Boost your website's organic search visibility and drive targeted traffic with our proven SEO strategies, including on-page optimization, technical SEO, keyword research, and link building. 6) Service Transformation Consultancy: Transform your business operations and drive growth with our service transformation consultancy services, offering expert guidance on process improvement, change management, and digital transformation strategies. By partnering with The Synergates Business Solutions, you're choosing an agency that is focused on your success. We pride ourselves on our strong client relationships, commitment to excellence, and transparent communication. Our goal is to help you navigate the digital landscape with confidence and achieve measurable results. Ready to elevate your business to new heights with our comprehensive digital solutions? Get in touch with us today to discuss how The Synergates Business Solutions can make a difference for your brand!

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Consultation Session
Call Center Management
Google Ads
UI/UX Prototyping
SEO Setup & Configuration
Video Animation
Call Center Software
Hourly rate $10.00 - $20.00
Agency size 11-50 workers
Member since Mar 30, 2023
VirSolutions Avatar

VirSolutions

Rating is 0 out of 5.
(1 jobs)
Bacoor, Philippines

We redefine virtual assistance by treating your business as our own. Our passionate team of freelancers brings a wealth of experience across various domains. We are dedicated to delivering exceptional service tailored to your specific needs, ensuring that you can focus on what truly matters—growing your business. With us, you gain more than just assistance; you gain a dedicated partner committed to your success.

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Email Support
Real Estate
Graphic Design
Virtual Assistance
Call Center Management
Data Entry
Online Chat Support
Hourly rate $8.00 - $30.00
Agency size 11-50 workers
Member since Mar 21, 2023
Artemis Digital Avatar

Artemis Digital

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Lahore, Pakistan

Artemis Digital as an IT Services and Consulting firm. As an organization it acts as a centrifugal force, fusing top talent and expertise from different professional backgrounds, to provide our Clients with a range of services under one umbrella. Artemis has helped its clients from different industries such as Real Estate, Ecommerce, Tech, Sales and Marketing to grow organically and generate over $500,000 in revenue. Our Services offering is designed with the philosophy that digital transformation is not a project but is in fact a journey. We partner with our clients so that they may continue to draw upon our capabilities whilst maintaining a key focus on their core competencies. Our expertise include: - Lead Generation/Qualification - Content Writing - UI/UX Design - SEO and SMO - Usability Testing Inbound & Outbound Contact Centre Support - Customer Service - Tech Support - Bi-lingual Support - Order Processing - Sales Support - Other Call Center Services Remote Support Service: - Multi-lingual Support - Virtual Assistant Support - Back-end and Admin Support - Moderation and Transcription - Other Remote Support Services

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Email Support
Blog Commenting
Website Content
Usability Testing
Lead Generation
Copywriting
Call Center Management
Hourly rate $7.00 - $50.00
Minimum project size None
Agency size 2-10 workers
Member since Jun 12, 2022
SSR Techvision Pvt Ltd Avatar

SSR Techvision Pvt Ltd

Rating is 4.8 out of 5.
4.8/5  (1 jobs)
Noida, India

SSR Techvision is a 24/7 top-quality customer service outsourcing company, with working offices in India, Europe and United States. Mr Sushil Singh is the Founder President and Director of SSR. The BPO started its foundations in 2015 with some of the top working professionals of the sector who always look forward to providing the best customer service platform around the world. From healthcare to e-commence, SSR has a rich history of working with top reliable organisation for managing their outscoring work. SSR is well-known for its strong roots in Sales Management, E-Commence, Back Office, Recruiting and Outscoring, making it a one-stop destination for every outsourcing need. SSR’s raison d'être is to make a revolution in the outsourcing sector, which they have been doing since 2015 with some of the top organizations in India, Europe and North America. “Our job is to close the communications lacunas between buyers and sellers and provide solutions for better outcomes, so it can lead our partners to focus on developing business to an extraordinary level,” said Mr Sushil Singh; SSR Founder and Director. Mr Sushil Singh started SSR after earning more than 10 years of golden experience in the BPO sector, which shows the deep understanding of the business he has in his arsenal.

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Inbound Marketing
Outbound Sales
Call Center Management
Ecommerce
Data Entry
BPO Call Center
PDF
Hourly rate $12.00 - $12.00
Agency size 201-500 workers
Member since Jun 8, 2022
Nolimitslife.tech Avatar

Nolimitslife.tech

Rating is 4.0 out of 5.
4.0/5  (1 jobs)
Managua, Nicaragua

NO LIMITS is a nearshore bilingual (English and Spanish) outsourcing provider of traditional call-center services. Whether you are looking to promote your products and services to new markets, provide support for your existing customers (business or consumer) or to extend your existing resources nearshore, we can contribute to your success. We will provide you to the experience, strategy, and outsourcing resources that best satisfies your business objectives.

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Call Center Management
Hourly rate $40.00 - $40.00
Agency size 11-50 workers
Member since Jan 30, 2022

A+Virtual Express (AVEx)

Rating is 0 out of 5.
(1 jobs)
Davao City, Philippines

Hi! I am Moonyeen Tolibas, the agency owner of A+Virtual Express. My Upwork agency profile may be new, but my work experience and skills are not My previous work experience includes managing a team of sales and customer service associates in one of the biggest contact centers in the Philippines. I also have an extensive experience in Project Management handling a team of virtual rosters for several social media experiments. With an aim to provide companies with the best and most efficient people to work with, AVEx was born. AVEx is a team of multi-skilled virtual experts with incomparable dedication and work ethics. Work requirements for all freelancers under AVEx: Computer laptop and desktop at least I3 OS Fast and reliable internet access ( at least 10mbps above) Back up internet connection (Portable wifi or LAN connection) Back up computer Noise-canceling headset Private room/office conducive to the work environment Active UpWork account Available for part-time (4hrs) and full-time shift (8hrs daily) Feel free to message me via UpWork or email me at mvtolibas19@gmail.com

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Phone Support
Virtual Assistance
Call Center Management
Talkdesk
Data Entry
Zendesk
Customer Engagement
Hourly rate $13.00 - $13.00
Member since Jan 20, 2022

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Call Center Management
Twilio API
API Integration
Hourly rate
Member since Sep 7, 2021
1st Choice Digital Solutions Avatar

1st Choice Digital Solutions

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Pickerington, United States

1st Choice Digital Solutions is a digital marketing agency offering creative, strategic, editorial, and production services spanning collateral development, communications planning, and online marketing. 1st Choice Digital Solutions started its journey 10 years ago to help different business owners to get their financial dreams through digital solutions. Every American has their dreams to get financial freedom and become successful but due to lack of digital knowledge, they can't reach out to maximum people with their business/service/product so that's why 1st Choice Digital Solutions is here to help them, to make their dream true. We have freelancers from all around the world, we find freelancers from different competitions and from the talent pools. Everyone in our agency has a successful freelancing career in their own life and they have many national and international awards in their area. Our Values: 1. Attractive presentations with exceptional quality 2. On-time delivery and transparent communication 3. Affordable and flexible costs 4. Assuring confidentiality of the work WHY HIRE US? We are looking to transform businesses and we will make choosing us the best decision you've made this year. Value at the end of the day is what you'll receive from us as we are focused only on delivering results. Let’s take the next step in your success together! ------------ ✡ 2.5M USD+ Earnings outside of Upwork ✡ 50+ Team Members ✡ Strong Portfolio ✡ 24*7 Availability ✡ 90 Days WARRANTY ✡ Response Rate of fewer than 3 hours 1st Choice Digital Solutions is committed to excellent customer service. Our experienced and friendly staff will work with you to define clear goals ensuring there are no misunderstandings and the end outcome is 100% satisfactory. We are available 24/7 to our clients through IMs/emails/phones! Please feel free to invite us and we are all set to make your project a success!

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Web Development
Web Design
Lead Generation
Graphic Design
Call Center Management
Researcher
Social Media Marketing
Hourly rate $10.00 - $100.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Jun 13, 2021
SynerSync Avatar

SynerSync

Rating is 0 out of 5.
(1 jobs)
Bahawalpur, Pakistan

Welcome to Synersync – Where Synergy Meets Success At Synersync, we don't just offer services; we engineer collaborations that propel businesses to new heights. With over 5 years of unwavering commitment to excellence, we have honed our expertise in an array of essential services. Our Services • Virtual Assistance (Personal, Admin, and Executive Assistance) • Project Management (Team, CRMs, and Project management) • Web Development and Design • SEO (On page, Off page, Technical and optimization) • Customer Support (Email, Chat and Phone support) • Cold Calling • Graphic Design • Video Editing • 24/7 Back Office Support • Lead Generation (Data mining and scraping) Our Diverse Portfolio Our track record speaks volumes: having partnered with over 100 companies, spanning diverse industries such as: • Real Estate • Healthcare • Political Funding • Law Firms • Food Chains • Fitness • Solar Installation • Technical Support • Travels & Tours • E-Commerce • Tracking & Logistic Our Unique Approach What sets us apart is our unique approach – we don't merely provide solutions; we synergize businesses, weaving them seamlessly together to form a cohesive whole. Our collaborative efforts ensure that our clients' operations run smoothly, efficiently, and with maximum impact. Mastering Tools of Success: CRMs and Beyond Our expertise spans across a multitude of platforms and tools, ensuring that we're equipped to handle any challenge that comes our way. From project management tools like Salesforce, Insightly, Monday.com, GoHighLevel, PipeDrive, Asana, ClickUp, Notion, and Trello to SEO powerhouses like SEMrush and Google Console, we've mastered them all. When it comes to customer support, we're adept at leveraging platforms such as Zendesk, Ring Central, and ActiveCampaign to deliver unparalleled service experiences. Your Vision, Our Mission Picture this: Your business operations seamlessly synced, each facet working in harmony to drive exponential growth. That's the power of Synersync. Expertise Across Industries Our team of experts is adept at navigating the complexities of various industries, whether it's managing back-office tasks, crafting compelling marketing strategies, or generating high-quality leads. We've even had the privilege of working with esteemed government contractors, including projects with Congress in NC, USA. Partner with Us But what truly sets us apart is our unwavering commitment to our clients' success. We don't just meet expectations; we exceed them. Our goal is simple: to empower businesses to thrive in an ever-evolving landscape. Your Success Awaits So, why partner with Synersync? Because in today's fast-paced world, success favors the bold. Don't miss out on the opportunity to revolutionize your business and experience unparalleled growth. Reach out to us today and discover the difference that synergy can make. Let's embark on this journey together – your success awaits.

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Phone Support
Lead Generation
Graphic Design
Call Center Management
Project Management
BPO Call Center
Administrative Support
Hourly rate $5.00 - $25.00
Agency size 11-50 workers
Member since May 3, 2021
Open doors opportunity(ODO) Avatar

Open doors opportunity(ODO)

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
wanica, Suriname

Hi there :), Welcome to our agency. We are looking forward to have a good cooperation. We are a young agency that strives to bring people and companies together for a very good cooperation. All workers selected for our agency have worked with several large companies in various industries in recent years. We also believe in quality and not quantity. What do we offer: - Not a 9-5 mentality - Quality - Hard worker - Honest and loyal - Fast learners Our workers work background: Cold calling - Administrative workers - Customer service support - Technical support - Data entry - Inbound and outbound telephone handling - Business support - Virtual assistant - Translation support - Website and webshop support etc... 95% of our employees all have at least a college education. Are fluent in Dutch and English We guarantee that you will not regret working with our agency at all. We look forward to receiving your invitation :)

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Marketing
Inbound Marketing
Outbound Sales
Phone Support
Customer Relationship Management
Call Center Management
Cold Calling
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Apr 2, 2021

EnergeticHub

Rating is 0 out of 5.
(1 jobs)
Kharkiv, Ukraine

Providing omnichannel enterprise outsourced customer support, technical support, Data Labeling Services, Virtual Assistant Services, Healthcare Support Services

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Email Support
Phone Support
Call Center Management
Online Chat Support
In-App Support
Hourly rate $10.00 - $10.00
Member since Jan 29, 2021
Virtual Jobs Avatar

Virtual Jobs

Rating is 0 out of 5.
(1 jobs)
Davao City, Philippines

SUMMARY OF SKILLS AND CAREER HIGHLIGHTS: Administrative Assistant – Solid 10 years of organizing and managing admin tasks from scheduling an appointment to working on databases including data entry and data mining. I am familiar with Ontraport, Zoho CRM, Gsuite Platforms, Outlook, and Office365. Accounting, Bookkeeping, and Payroll – More than 5 years of handling these tasks using Intuit Payroll, QuickBooks Desktop, QuickBooks Online, and Xero. Hiring and Recruitment – A good 8 years of HR and Recruitment tasks. Handling interviews up to creating the processes and managing the team. I used BambooHR for onboarding and offboarding employees. I scout, screen, hire and fire contractors and employees both the Philippines and outside the country. Email Management and Customer Support – Part of the job as an Executive Assistant is to respond to internal and external clients to support. Creating processes, onboarding, and offboarding clients. SEM/PPC – More than 3 years setting up campaigns in Google AdWords, optimization and keyword research. I am Google AdWords Certified. Transcription – I am a certified transcriber at Scrible.com.

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Lead Generation
Bookkeeping
Call Center Management
Google Ads
Facebook Advertising
Data Entry
General Transcription
Hourly rate $8.00 - $15.00
Agency size 11-50 workers
Member since Jan 28, 2021
Dbay Communication PVT LTD Avatar

Dbay Communication PVT LTD

Rating is 0 out of 5.
(1 jobs)
Lahore City, Pakistan

We have a team of 35 people consisting of 5 major crews : - Graphic Design Crew - Website Development Crew -Ecommerce Handlers Crew -Customer Services Crew - 3D Animation & Rendering Crew - Content writing and SEO Crew -Telemarketing Crew -Ecommerce Handlers Crew - We are successfully working from past 12 years outside of Upwork Industry - We have successfully completed more than 3600 projects Our major services include following expertise:: -Customer support (Phone/chat/email) -Appointment Setting -Dispatching through phone and emails -Order taking and Order processing -Lead Generation -Email Marketing -Live Chat Support -Customer Satisfaction Surveys -Data Entry -Technical Support -Telemarketing - Logo Designs - Corporate ID Designs/Stationary Designs - Brochure/Flyer Designs - Catalogs/Booklet Designs - Presentation Folder Designs - Newsletter & Email Templates - Product Packaging Design - CD/DVD Cover & Label Designs - All kind of Print & Web Media Designs - Website Development (Wordpress, Joomla, Core PHP, Drupal etc.) - Website Maintenance - Ecommerce Solutions - 3D Animation & Rendering - SEO - Article & Content Writing -Virtual Assistance Let us the change the way you and other people see your business image because we provide solutions beyond your imaginations !!!

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Marketing
Phone Support
Call Center Management
Editing & Proofreading
Video Animation
Video Advertising
Video Design
Hourly rate $6.00 - $40.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Nov 24, 2020
CAMPANA call-centre Avatar

CAMPANA call-centre

Rating is 0 out of 5.
(1 jobs)
Kharkiv, Ukraine

We are young and promising, energetic and purposeful, cheerful and active. We are a friendly team of the CAMPANA contact center! Our company is a modern and high-tech outsourcing call center operating in the international market.

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Internet Survey
Inbound Marketing
Outbound Sales
Lead Generation
Customer Relationship Management
Call Center Management
Live Chat Operator
Hourly rate $7.00 - $25.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Jul 22, 2020

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Frequently asked questions

What is a call center agency?

A call center agency is responsible for managing one or more call centers. Call center agencies often supervise large teams of call-center representatives and are tasked with ensuring customer satisfaction by the companies that engage their services.
Call center staffing agencies specialize in filling call center jobs and often on board and train call center professionals. While outsourcing customer support is increasingly popular, some companies operate in-house call centers and prefer to engage customer service representatives via direct hire.

What is the purpose of call centers?

A call center is responsible for handling inbound or outbound communications on behalf of a company.
At an inbound call center, agents answer telephone inquiries from customers, potential clients, job seekers, and other callers. At an outbound call center, reps place calls to customers for sales, surveys, debt collection, or to follow up on a previous inbound call. Whether the call is inbound or outbound, call center agents are expected to be friendly, helpful, and to take a personalized approach to their job.
When a call center handles other types of communications apart from inbound and outbound telephone calls (such as emails and text messages), it is known as a contact center.

What are the benefits of using call center agencies?

It is expensive and time-consuming for companies to operate in-house call centers and help desks. Organizations can save money and ensure a better customer support experience by forging partnerships with call center operators and customer service staffing agencies. Freed from handling the hiring process for customer service jobs, businesses can concentrate on higher-value tasks.

What is a typical day like for a call center agent?

Call centers often operate around the clock, which means a typical day for a call center agent can start at any hour. At an inbound call center, agents are expected to take up to 50 calls a day and offer personalized, thoughtful solutions to any problems customers may have. If they can't resolve a customer's issue, an agent may need to transfer the call to the center supervisor or other authority.

What is the average salary of a call center agent?

The average monthly pay for call center positions is $2,719 per month or around $16 per hour. This is the national average for the United States, and call center agent pay may vary by city, state or region. You can check rates for call center workers on Upwork to compare what freelancers are making, as well.
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