Top 50+ Call Centers agencies

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TECHNO TRONICS Avatar

TECHNO TRONICS

Rating is 4.9 out of 5.
4.9/5  (104 jobs)
Lahore, Pakistan

Premium Call Center Services at Affordable Rates We deliver top-tier Call Center solutions with proven expertise in: Customer Service & Support Call Center Administration Administrative & Back Office Support Email Handling / Live Chat / Inbound & Outbound Calls E-commerce Project Management Property Management …and many more specialized skills tailored to your needs. As a specialized and competent contact center, we are equipped to handle both B2B and B2C campaigns remotely, ensuring 100% efficiency, reliability, and quality in every interaction. Our versatility and commitment to excellence make us a valuable extension to your business operations. With 25,000+ hours worked on our verified e-Lance agency profile and consistent 5-star client feedback, we have a proven track record of delivering exceptional results. Why Choose Us? Affordable rates without compromising quality. Highly trained professionals with multi-industry expertise. Flexible remote support tailored to your time zone and business needs. Strong portfolio with a history of satisfied global clients. Let us take care of your operations so you can focus on growing your business.

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Email Support
Communication Etiquette
Call Center Management
Order Tracking
Management Skills
Customer Support
Product Knowledge
Hourly rate $5.00 - $7.50
Minimum project size $1K+
Agency size 51-200 workers
Member since Nov 10, 2008
Jaw Dropping Marketing Private Limited Avatar

Jaw Dropping Marketing Private Limited

Rating is 5.0 out of 5.
5.0/5  (86 jobs)
Chandigarh, India

So....Why Us? ⭐ Experienced - Total of 12+ years Advertising & Digital Marketing experience and 11+ Years Google Ads Management Experience. We are Certified Google Ads Premier Partner. We've managed well over 500+ PPC projects both small and large. We've worked on over 4300+ SEO projects with Proven results. We have a team of 87 Experienced Professionals which includes SEO Specialists, PPC Experts, Marketing Strategists, Conversion & Lead Generation Experts, 2d & 3d Animators, TeleCallers, Web Developers & Designers, App Developers, Creative Writers & proofreaders. ⭐ Honest - Integrity is important to us. We are a straight-shooters and there are no smoke & mirrors here. We'll let you know the pros and cons of whatever it is you'd like to achieve and how long it might take to get there. If We don't feel it's achievable, We'll let you know and brainstorm with you on other options. ⭐ Reliable - You've worked with them before - everything starts off great and then they leave you hanging and just disappear. You won't ever wonder where We've gone off to, because We'll always be here, in your corner and on your team. ⭐ Responsive - Because We're reliable, We're also stickler about getting back to people as quickly as possible and usually reply almost immediately and never longer than 24 hours (unless it's a weekend, and even then if it's urgent We'll respond). ⭐ Problem-Solver - This job comes with it's many challenges but We always find a way around any issues that might arise. We will turn over every rock to get an answer or solution to a problem. ⭐ Creative - We utilize both sides of our brain equally - Our creative side comes in handy for various Strategies and Suggestions, while the analytical side expertly strategies and manages the more technical side of projects. ⭐ Organized - Efficiency is key and being organized is how you achieve it. Excellent organizational skills also lead to a better foundation when working and managing projects. ⭐ Consultive - While We do aim to take the burden of working and managing projects off your shoulders, We also take a consultive approach and work hard at educating our clients so that they have a firm grasp of what's going on behind the scenes and so that together we can make their business a success.

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Internet Marketing
Phone Support
Copywriting
PPC Campaign Setup & Management
Call Center Management
Google
Social Media Marketing
Hourly rate $10.00 - $40.00
Minimum project size None
Agency size 51-200 workers
Member since Aug 12, 2017
Alpha Solutions Avatar

Alpha Solutions

Rating is 4.7 out of 5.
4.7/5  (82 jobs)
Maracay, Venezuela
Top Rated Plus

**Your Remote Human Resources Partner — Unlocking Talent, Simplifying Success!** **Say goodbye to recruitment headaches:** We handle the entire process—from sourcing and vetting top-tier candidates to onboarding and guiding them through necessary training on software, tools, and skills—ensuring they’re fully prepared before placement. **Our Core Services Include:** **Project Management & HR:** - Candidate interviews and onboarding - Training and role assignment - Team supervision and performance monitoring - Managing escalated cases and ensuring deadlines are met **Customer Service Support:** Proficient in: Intercom, Zendesk, Shopify, Stripe, RingCentral, Slack, Microsoft Teams, Google Docs, and more. - Fast learners ready to adapt to your existing software ecosystem **Content Creation & Writing:** - Copywriting, SEO, and creative content - Homepage content, blog posts, informative articles **Administrative Support & Data Entry:** - EMR data entry, appointment scheduling, and calendar management - Real estate assistance - Proficiency in Google Workspace, Microsoft Office, Monday.com, Asana, Trello, Go High Level, and more. **Language & Transcription Services:** - English/Spanish translations - Transcription of interviews, speeches, movies, and other media **Research & Data Mining:** - Market research, competitor analysis, data collection **Design & Web Skills:** - Canva, InDesign, Photoshop, HTML, CSS - Social media moderation (Discord, forums, communities) **Additional Specialized Skills:** - Real Estate Virtual Assistants - Healthcare Appointment Setters - Law Firm Intake Specialists Partner with us to access skilled remote professionals dedicated to elevating your business — hassle-free and cost-effective!

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Human Resources
Real Estate
Call Center Management
EMR Data Entry
Shopify
Data Entry
Zendesk
Hourly rate $10.00 - $25.00
Agency size 11-50 workers
Member since Sep 13, 2022
GBP Avatar

GBP

Rating is 4.6 out of 5.
4.6/5  (77 jobs)
Tarlac City, Philippines

TEAM GBP One task completion is worth one thousand feel-good experts. Giovannie Bamba Perez Business Development Director/Owner/Project Manager Staffing Manager Josefalyn Corpuz MISSION: To provide the best professionals globally, backed with solid years of expertise, experience and knowledge, who can integrate solutions for your business needs. VISION: To become the most competitive hired professionals here on oDesk. GBP offers different manpower services like VA/PA, Lead Generation, Telemarketing, Appointment Setting, Sales and other Call Center Services. Guaranteed as well that all the contractors we have are fully trained and equipped with the knowledge they will need in order for them to perform the tasks at their best. We do business with great results!

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Technical Support
Lead Generation
Call Center Management
Staff Recruitment & Management
Project Management
Virtual Assistant
Email Marketing
Hourly rate $4.99 - $30.00
Minimum project size $100K+
Agency size 2-10 workers
Member since Mar 29, 2013
Virtual Talents Global Avatar

Virtual Talents Global

Rating is 4.4 out of 5.
4.4/5  (75 jobs)
Pasuquin, Philippines

𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐓𝐚𝐥𝐞𝐧𝐭𝐬 𝐆𝐥𝐨𝐛𝐚𝐥 offers cost-efficient remote staffing services with exceptional service quality. Our Talents have extensive experience in prestigious BPOs, primarily as Sales Representatives and Telemarketers. They excel in fast-paced environments, achieve multiple targets, and readily adapt to change. Our talented and brilliant freelancers support clients worldwide, including the United States, Canada, Australia, and Singapore. We closely monitor freelancers to ensure clients' expectations are consistently met. 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐓𝐚𝐥𝐞𝐧𝐭𝐬 𝐆𝐥𝐨𝐛𝐚𝐥 is your company's pathway to success! Through us, you gain access to top-notch Sales agents, Appointment Setters, and Telemarketers who treat your business as their own. We prioritize INTEGRITY. We understand that hiring a remote freelancer involves some risk, as you may be paying for a result yet to be determined. That's why we exclusively hire professionals with proven track records of success with clients. Reliability and responsiveness are essential for a harmonious client relationship, and we ensure that each of our representatives possesses these qualities. 𝐌𝐈𝐒𝐒𝐈𝐎𝐍: Virtual Talents Global helps clients by providing valuable Talents for work and enhancing the client experience through consistent delivery of high-quality results. We are dedicated to our values and strive to stay competitive in the business world. 𝐕𝐈𝐒𝐈𝐎𝐍: Virtual Talents Global will become the most reliable freelance agency, offering our clients and talents a competitive edge in delivering exceptional service at all times and in any location.

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Digital Marketing
Real Estate Cold Calling
Call Center Management
Cold Calling
Sales Call
B2B Marketing
Customer Experience
Hourly rate $15.00 - $15.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Oct 9, 2021
RAVN Avatar

RAVN

Rating is 5.0 out of 5.
5.0/5  (64 jobs)
Rosario, Cavite, Philippines
Rising Talent

Why spend money on cheap lackluster service and inefficiency when you can operate with a team who is committed to kicking ass and growing your business? RAVN is not an agency; it is a network of highly qualified professionals making us one multi-skilled and multifaceted group. Taken from various disciplines, we grow together with knowledge sharing, skill building and co-working. We love building strong relationships with clients like you. You will have peace of mind knowing that you are dealing with someone you can trust by having our team in the background supporting you. This way, you can concentrate on other more important aspects of your business without the need to micromanage, upskill and train people each and every time “it doesn’t work out”. We go beyond a typical client-freelancer interaction. RAVN is a great place to find qualified people you can rely on. We go above and beyond the extra mile to support you. We are very competitive in our field and you will enjoy working with us. Most of RAVN partners support clients with: VA Work Editorial Work Content and Copy Writing Social Media Marketing Content Management Phone Handling / Call Center Work Email handling Calendar Management Appointment Setting Project Management HR/Recruitment functions Data Entry Lead Generation and Management Transcription Service ABOUT RAVN: RAVN will provide you with the most qualified and skilled freelancer/s that you hope for. There’s no need to fish in the freelancing marketplace to find the right one. Just let us know what you need and we will partner you with the right person to help you. We’d love to get acquainted. Connect with us!

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Lead Generation
Call Center Management
Management Skills
Researcher
Management Consulting
Project Management
Virtual Assistant
Hourly rate $5.00 - $55.00
Member since Jan 19, 2015
Marison Client Services Avatar

Marison Client Services

Rating is 4.9 out of 5.
4.9/5  (61 jobs)
Quezon City, Philippines
Top Rated Plus

At Marison Client Services, we're more than an agency – we're your dedicated ally in elevating customer service, virtual assistance, and business growth strategies. With a focus on enhancing your brand's customer experience, we offer a suite of tailored services to drive your success. We specialize in delivering top-tier customer service, and versatile virtual assistance enabling you to prioritize core business activities while ensuring holistic growth. In just two years, Marison Client Services has witnessed exponential growth. Our success story stems from our relentless pursuit of new client opportunities and the continuous development of our in-house talent pool, equipped with diverse skill sets to meet your evolving needs. Equipped with cutting-edge technology, our team operates on the latest Intel processors, 8 or 16 GB of RAM, Windows 10 OS, and blazing internet speeds of at least 25 Mbps. Prepared with backup power and remote offices, we ensure seamless, uninterrupted customer service, even during outages. If you're seeking a committed partnership geared towards exceptional customer service and business growth, reach out to us. Let's explore deeper into how Marison Client Services can elevate your brand through personalized conversation.

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Email Support
AI Chatbot
Technical Support
Phone Support
Virtual Assistance
Call Center Management
AI Bot
Hourly rate $5.00 - $9.00
Minimum project size $50K+
Agency size 11-50 workers
Member since Mar 26, 2020
Evolve Bpo Avatar

Evolve Bpo

Rating is 4.7 out of 5.
4.7/5  (61 jobs)
Lahore, Pakistan
Rising Talent

Evolve BPO – Scalable Call Center & Lead Generation Solutions for Growing Businesses At Evolve BPO, we empower businesses across the USA, Canada, UK, and Australia with high-performing call center and lead generation services designed to drive growth and deliver measurable results. With 15+ years of combined experience, our team specializes in cold calling, appointment setting, inbound/outbound support, and virtual staffing for industries like real estate, insurance, SaaS, solar energy, and e-commerce. We’ve proudly partnered with clients such as West Egg Real Estate, True American Investment, and DMASQ Corp, helping them expand their sales pipelines and improve customer retention through reliable, data-driven strategies. 💼 Our Core Services ✅ Cold Calling & Lead Generation – Targeted B2B/B2C outreach campaigns that convert prospects into qualified opportunities. ✅ Appointment Setting & Sales Support – High-quality meetings booked directly into your calendar with decision-makers ready to talk. ✅ Inbound / Outbound Call Handling – Professional 24/7 support teams providing consistent communication and service quality. ✅ Customer Support (Voice, Chat, Email) – Multichannel solutions with trained, accent-neutral agents delivering a world-class experience. ✅ Virtual Assistance & Admin Tasks – Efficient remote staff to manage CRM data, email follow-ups, and day-to-day operations. ✅ CRM & Data Management – Organized databases, accurate input, and detailed reporting for seamless business tracking. 🌎 Why Clients Choose Evolve BPO ✔ Scalable Call Center Solutions – From a single caller to a 50+ agent team tailored to your business needs. ✔ Proven Experience & Results – Over a decade of performance-driven outsourcing success across global markets. ✔ Bilingual, Accent-Neutral Team – Professional English communicators trained in objection handling and consultative selling. ✔ Advanced Tools & CRMs – HubSpot, Salesforce, GoHighLevel, Batch Dialer, Mojo, VICIdial, RingCentral, and more. ✔ Affordable & Transparent Pricing – Flexible hourly or milestone-based models—no hidden fees, just real results. 🌟 Our Mission To help businesses worldwide grow through reliable virtual workforce solutions while creating meaningful job opportunities in Pakistan’s talent market. 🌍 Our Vision To become a global leader in outsourced communication and sales—combining people, process, and technology to deliver measurable growth and exceptional customer experiences. 📧 Contact: customerevolvebpo@gmail.com

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Real Estate Cold Calling
Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Customer Acquisition
Data Scraping
Hourly rate $6.00 - $100.00
Minimum project size $1K+
Agency size 51-200 workers
Member since May 11, 2023
Jet Technologies Avatar

Jet Technologies

Rating is 4.8 out of 5.
4.8/5  (58 jobs)
Lahore, Pakistan

🏆🏆🏆Among Top 50 Call Centers Agencies on Upwork🏆🏆🏆 BPO Services: - Appointment Setting - Cold Calling - Telemarketing - Real Estate Wholesaling/Investors - Freight Forwarding - Lead Generation - List Building - Data Scrapping - Live Chat Support - Customer Support - Financial and Accounting - Law firm - Cleaning Services - Telecommunications - Health Insurance - Life Insurance - Auto Insurance - Web Development - IT Services - Best Sale Agents - Access to Call Recordings(Free)

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Phone Support
Real Estate
Real Estate Cold Calling
Call Center Agent
Lead Generation
Call Center Management
Cold Calling
Hourly rate $5.00 - $25.00
Minimum project size None
Agency size 11-50 workers
Member since Jul 29, 2022
votiko Avatar

votiko

Rating is 4.9 out of 5.
4.9/5  (55 jobs)
navsari, India
Top Rated

At Votiko, we turn conversations into conversions — blending human touch with professional precision to elevate your business performance. Founded in 2014 and proudly based in India, Votiko is a leading call center and customer support company trusted by businesses across the USA, Canada, UK, Australia, and New Zealand. With a skilled team of 65+ agents, we deliver high-quality outbound and inbound support that helps our clients grow faster, serve better, and stay ahead of the competition. Our strength lies in outbound calling and telemarketing, where we specialize in B2B and B2C campaigns, helping businesses reach their target audience with clarity and confidence. Our outbound services include: Lead generation Appointment setting Telemarketing & cold calling Customer surveys and feedback collection Phone-based data verification In addition to outbound campaigns, we provide 24/7 inbound customer support via call, email, and chat. Our team ensures every customer interaction is handled with care, professionalism, and a problem-solving mindset. We proudly support clients across various industries, including: Real estate Cleaning and moving services SaaS & tech startups E-commerce and online retail Healthcare, medical, and insurance sectors etc. Beyond core call center operations, Votiko also specializes in: Airbnb support: Guest messaging, booking coordination, issue resolution, and calendar management Amazon & e-commerce support: Customer inquiries, returns, refunds, order management, and product assistance Administrative services: Back-office support, data entry, documentation, and coordination Internet research & LinkedIn outreach: Market research, lead list building, and professional networking support Property management support: Virtual assistance for long-term and vacation rental operations At Votiko, we don’t just provide services — we become a reliable extension of your team, committed to representing your brand with integrity and excellence. Let’s connect and explore how Votiko can support your business and customer experience goals.

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Inbound Marketing
Outbound Sales
Lead Generation
Call Center Management
Cold Calling
Customer Support
Administrate
Hourly rate $6.00 - $12.00
Agency size 11-50 workers
Member since Sep 19, 2017
UA Communications Avatar

UA Communications

Rating is 4.8 out of 5.
4.8/5  (54 jobs)
Lahore, Pakistan
Rising Talent

UA Communications is a specialized sales and lead generation agency with 5+ years of experience helping businesses grow through high-quality cold calling, appointment setting, and B2B outreach. Our team has completed 4,500+ hours and 30+ contracts across real estate, telemarketing, and sales development projects. We focus on converting leads into appointments and delivering measurable pipeline growth for our clients. What we deliver: ✔ Real estate motivated seller lead campaigns ✔ B2B lead qualification and appointment setting ✔ SDR support and sales pipeline management ✔ CRM management and daily reporting We train our agents to communicate professionally, handle objections with confidence, and generate quality results that help your business scale. Let’s discuss how we can help you grow your sales pipeline.

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Email Support
Real Estate Cold Calling
Lead Generation
Call Center Management
Cold Calling
Customer Support
Sales Call
Hourly rate $4.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Oct 23, 2023
the DigiLife Team Avatar

the DigiLife Team

Rating is 4.7 out of 5.
4.7/5  (52 jobs)
Cebu City, Philippines

The DigiLife Team is a collaboration of professionals with a strong dedication to their craft. Members are all experts in their respective industry, have years of extensive experiences, and were former employees of well-respected companies which are mostly Fortune 500 members. In our agency, we are committed to delivering customer satisfaction like how you'd want it to be reflected by your company. We value your vision and commitment to your customers/stakeholders and we make it our business to satisfy you and your customers. Each agent is meticulously selected, mentored, and assessed; so as to meet and exceed their client's expectations. We monitor the growth of our members and believe that each is accountable for the team's overall improvement. Internalization is a key attribute in which we operate, thus each member contributes to the company's goal. We're a team of people with various specialization and skills. However, each one of us is expected to meet a certain level of customer service and technological aptitude. In general, we can find your ideal freelancer with the following skill sets, but is certainly not limited to; -Software Development -Project Management -Customer Support (email, chat, and phone) -Technical Support -Data Encoding -Virtual assistance -Appointment setting Whether you need an individual, or a few people to make up your team, we will be able to fill your needs in the least possible time. Hit us up and let's talk about getting you your rockstar freelancers.

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Software Testing
Technical Support
Call Center Management
Customer Support
Project Management
BPO Call Center
Virtual Assistant
Hourly rate $10.00 - $31.25
Minimum project size None
Agency size 11-50 workers
Member since Nov 6, 2017
RAALI Avatar

RAALI

Rating is 5.0 out of 5.
5.0/5  (47 jobs)
London, United Kingdom

RAALI offers strong IT and project management skills to your firm in a customer focused capacity. Headed by a hard working experienced CEO leading a team of highly dedicated professionals, who are honest, disciplined and committed to getting your work done effectively, efficiently, in time and under budget. This team is a mix bunch of fantastic graduates and post graduates coming from diverse cultural backgrounds, all with a variety of work and life experiences. They have limitless skills and tools at their disposal all ready to work for you and your company. Some have excellent spoken and written English being British nationals, others having IT, Editing, Marketing, Compliance and Translation skills etc You will find all of our team members have the perfect telephone, email, chat, sms manner being both courteous and respectful at all times to customers and work colleagues alike. We are not the run of the mill call center or business we have that extra flair that can only be described as unique.

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Information Technology
Phone Support
Call Center Management
Resolves Conflict
SMS
Customer Engagement
Customer Acquisition Strategy
Hourly rate $5.00 - $5.00
Agency size 51-200 workers
Member since Jan 23, 2016
E Call Center Services Avatar

E Call Center Services

Rating is 4.9 out of 5.
4.9/5  (46 jobs)
Lahore, Pakistan

Emenac Call Center Services came into being in 2003 as a sister company of Emenac Inc. Today Emenac Call Center Services enjoys the status of being a fully equipped virtual call center offering a complete range of call center services as well as internet-based non-voice contact center services. Having been in the field since over a decade now, the company enjoys fully expert call center team, capable of handling services for many different industries and businesses. Some of the Major Services are: • Virtual Administrative Assistance • Customer Support • Live Chat Support • Email Handling • Phone answering (Inbound Sales) • Telemarketing (outbound sales) • Technical support • Calendar management • Data Management • Online research Emenac Call Center Services has gathered sufficient expertise in providing services exactly according to the needs of each client. Some of the reasons why it must be the choice of businesses are: • If customer retention or better business-customer relations are the need, we lead welcome and feedback calling • Businesses looking to have all important calls from corporate clients answered with a proper reception and transferred to right department can make use of our business answering services. Our business answering agents have all the business answering ethics required to answer these calls • A well-equipped Quality Assurance Department of Emenac Call Center Services works at all times to ensure high service quality. Live call monitoring and call recording are also facilitated • Emenac Call Center Services have the capacity to work 24/7 if needed and even handle urgent or overflowing calls • Highly trained agents, well-equipped call centers, complete electricity backup and well-planned seating arrangements make “Emenac Call Center Services” a perfectly reliable onshore as well as offshore outsourcing facility Boasting numerous skills and a vast experience having worked with around 20 industries, our agents have the capabilities to fulfill the needs of each client perfectly. In a nutshell, Emenac Call Center Services can be said to be having the right strategy that is needed to bring success out of a business.

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Email Support
Phone Support
Call Center Management
Cold Calling
Customer Support
Shopify
B2B Marketing
Hourly rate $6.67 - $14.00
Minimum project size None
Agency size 201-500 workers
Member since Feb 18, 2015
ISolutionYou Avatar

ISolutionYou

Rating is 5.0 out of 5.
5.0/5  (43 jobs)
Lahore, Pakistan
Top Rated

We help businesses generate more qualified leads, close more deals, and deliver exceptional customer experiences without the cost and hassle of an in-house team. At ISolutionYou, we specialize in performance driven telemarketing, appointment setting, business acquisitions and customer support for clients in Real Estate, Insurance, SEO, SaaS and E-commerce. Why clients choose us: Proven Results: 300+ qualified appointments booked per month for a texas based real estate agency. Scalable Teams: From 1 dedicated agent to a full 24/7 call center, ready to grow with your needs. Quality First: Native and neutral-accent agents trained in compliance, persuasion, and customer care. We provide end-to-end solutions for: Lead generation Warm transfers Customer retention Multi-channel support (calls, chat, email) We integrate seamlessly into your workflow, delivering ROI you can measure from day one. Let’s build your next success story.

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Real Estate Cold Calling
Lead Generation
SEO Keyword Research
Virtual Assistance
Call Center Management
Cold Calling
Real Estate Acquisition
Hourly rate $3.00 - $15.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Nov 14, 2023
SERVICE PRO Avatar

SERVICE PRO

Rating is 5.0 out of 5.
5.0/5  (43 jobs)
pasay city, Philippines

to continually improve the translation process in order to provide the industry’s highest quality translation and localization services, outstanding customer service and unparalleled communication response times, all at low cost to our clients.

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Phone Support
Call Center Management
Customer Engagement
BPO Call Center
Technical Illustration
Customer Service
Hourly rate $9.00 - $20.00
Minimum project size $10K+
Agency size 11-50 workers
Member since Aug 8, 2014
Friends Bit Avatar

Friends Bit

Rating is 5.0 out of 5.
5.0/5  (41 jobs)
Karachi, Pakistan
Top Rated

Download our company Profile: https://drive.google.com/file/d/16MzCz9s2t-fzNmKvz0QQ79Lw4Mk5dATA/view?usp=sharing FRIENDS BIT is a disruptive IT company showing adaptability and contraction and making a mark in the digital world. Friends Bit was established in 2016 and has been expanding ever since. Friends Bit has been providing products and services in the global marketplace. Whatever we do, we do it in with creativity, client satisfaction and amazing results with a focus on specific state-of-the-art technologies. Time and its needs have rapidly altered over the past few decades. Today the success and well-being of nations have completely come to rest on science, technology, it and entrepreneurship. Friends bit deals in IT solutions, products and services in an innovative way. Friends bit is just not about giving out “IT services” but crafting innovation. The services Friends Bit provides are as follow: Web Development: We create dynamic and responsive websites that make a lasting impression, combining functionality with stunning designs. Mobile Development: Our skilled developers craft user-friendly mobile apps for iOS and Android platforms, ensuring seamless performance and engaging experiences. Web & Mobile Design: Our design team brings your digital vision to life, creating visually captivating and intuitive interfaces for websites and mobile apps. Graphics & Design: We offer a wide range of graphic design services, including logo design, branding collateral, marketing materials, and visually stunning illustrations. Brand Identity & Strategy: We help you establish a strong brand identity through strategic planning, market research, and creative execution to ensure your brand stands out from the crowd. Art & Illustration: Our talented artists and illustrators create captivating visuals, customized artwork, and illustrations that perfectly complement your brand. Personal/Virtual Assistant: Delegate your tasks to our skilled personal/virtual assistants, who provide efficient administrative support, manage schedules, and streamline your workflow. Customer Service: We offer excellent customer service solutions, ensuring prompt and personalized support to enhance customer satisfaction and loyalty. Data Entry: Our dedicated team efficiently handles data entry tasks, ensuring accuracy and timely completion, helping you organize and manage your data effectively. Lead Generation: We utilize proven strategies to generate quality leads, helping you reach your target audience, increase conversions, and boost your business growth. Trust Friends Bit to deliver exceptional results that exceed your expectations. We are committed to transforming your digital presence and helping you achieve remarkable business success.

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ASP.NET Core
SQL
Graphic Design
Call Center Management
React Native
Angular 5
Virtual Assistant
Hourly rate $30.00 - $70.00
Agency size 2-10 workers
Member since Sep 23, 2017
Comprehensive Virtual Support Avatar

Comprehensive Virtual Support

Rating is 3.8 out of 5.
3.8/5  (41 jobs)
Bacolod, Philippines

Looking to hire reliable one or more people? I know that finding the right fit for your vacancy is a top priority and CVS Virtual Support is here to help you achieve your goal in your company with an assurance that “LOGGED HOURS ARE REAL WORKED HOURS” Here are the highlights of my team qualifications and background that seem most relevant to meet your needs: • Highly skilled in listening and responding to customers’ needs and concerns • Demonstrated ability to provide information regarding products and services • Good phone and telemarketing etiquette • Track record of reviewing and making changes to customer accounts • Effective capability of setting appointments • Able to record details of customer contacts and follow-up actions taken • Optimistic and Fast Learner CRM or system we use: Mojo CallRail Zoho Sales Force PipelineDeals Capsule CRM Sales Dialer Sugar CRM Trello Podio And Google Drive for reporting and other files to compile

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Online Research
Technical Support
Phone Support
Real Estate
Lead Generation
Call Center Management
Cold Calling
Hourly rate $8.00 - $15.00
Agency size 2-10 workers
Member since Jun 14, 2016
Telemark Talents Avatar

Telemark Talents

Rating is 4.6 out of 5.
4.6/5  (40 jobs)
Davao, Philippines

We only hire the best talents to work with our clients. Making sure VA's are equipped with Excellent English skills Sales, Administrative and Customer Service Skills Relevant work experience to what you are looking for. Why worki Telemark Talent? Our Expertise: Experienced Professionals: Our team is made up of passionate, results-driven, and solution-oriented individuals. Each of our freelancers brings 3 to 15 years of call center experience, specializing in Customer Service, Technical Support, Telemarketing, and more. Cold Outreach & Appointment Setting Specialists: We excel in cold outreach, focusing on appointment setting that delivers measurable results. We've successfully completed numerous projects, helping clients achieve their goals. Top-Notch Communication: Our freelancers are equipped with exceptional communication skills, honed through years of industry experience. We ensure that tasks are completed to your specifications and expectations. If you're looking for a dedicated team that gets things done the right way, let's chat to see how Telemark Talent can be the perfect fit for your business.

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Email Support
Outbound Sales
Phone Support
Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Hourly rate $5.00 - $30.00
Minimum project size $100K+
Agency size 11-50 workers
Member since Jun 24, 2021
YES Virtual Assistants Avatar

YES Virtual Assistants

Rating is 5.0 out of 5.
5.0/5  (39 jobs)
San Fernando, Philippines

NOT JUST AN AGENCY: We Are A Small Group Of Close-Knit Virtual Professionals. Our Phone Masters and Lead Gen Specialists are pre-vetted with good recommendations from friends and family. We don't just choose for skills. We believe that attitude matters more.

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Phone Support
Real Estate
Lead Generation
Call Center Management
Cold Calling
Data Entry
Telemarketing Scriptwriting
Hourly rate $9.00 - $200.00
Member since Nov 9, 2020

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Frequently asked questions

What is a call center agency?

A call center agency is responsible for managing one or more call centers. Call center agencies often supervise large teams of call-center representatives and are tasked with ensuring customer satisfaction by the companies that engage their services.
Call center staffing agencies specialize in filling call center jobs and often on board and train call center professionals. While outsourcing customer support is increasingly popular, some companies operate in-house call centers and prefer to engage customer service representatives via direct hire.

What is the purpose of call centers?

A call center is responsible for handling inbound or outbound communications on behalf of a company.
At an inbound call center, agents answer telephone inquiries from customers, potential clients, job seekers, and other callers. At an outbound call center, reps place calls to customers for sales, surveys, debt collection, or to follow up on a previous inbound call. Whether the call is inbound or outbound, call center agents are expected to be friendly, helpful, and to take a personalized approach to their job.
When a call center handles other types of communications apart from inbound and outbound telephone calls (such as emails and text messages), it is known as a contact center.

What are the benefits of using call center agencies?

It is expensive and time-consuming for companies to operate in-house call centers and help desks. Organizations can save money and ensure a better customer support experience by forging partnerships with call center operators and customer service staffing agencies. Freed from handling the hiring process for customer service jobs, businesses can concentrate on higher-value tasks.

What is a typical day like for a call center agent?

Call centers often operate around the clock, which means a typical day for a call center agent can start at any hour. At an inbound call center, agents are expected to take up to 50 calls a day and offer personalized, thoughtful solutions to any problems customers may have. If they can't resolve a customer's issue, an agent may need to transfer the call to the center supervisor or other authority.

What is the average salary of a call center agent?

The average monthly pay for call center positions is $2,719 per month or around $16 per hour. This is the national average for the United States, and call center agent pay may vary by city, state or region. You can check rates for call center workers on Upwork to compare what freelancers are making, as well.
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