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CodeNext Solutions Avatar

CodeNext Solutions

Bahawalpur, Pakistan

🔥 Welcome to CodeNext Solutions 🔥, we specialize in helping businesses find qualified leads, schedule high-converting appointments, and close more deals. In today’s fast-paced digital world, we take the guesswork out of outreach and create strategies that generate real, measurable results. 🔥Our Mission Our mission is simple to empower businesses worldwide by integrating proven lead generation, sales, and communication strategies that drive consistent growth. We focus on: 🔹 Building long-term relationships 🔹 Delivering high-quality, consistent results 🔹 Supporting clients with honesty and transparency 💼 What We Offer Each member of our expert team works with precision, learning everything about your business, target audience, and goals before executing a custom strategy. Our core services include: 🔹 B2B & B2C Lead Generation 🔹 Cold Calling & Appointment Setting 🔹 CRM & Sales Pipeline Management 🔹 Email Outreach & Follow-up Campaigns 🔹 Data Research & Verification 🔹 Virtual Sales Assistance 🚀 Get More Qualified Leads & Appointments We help you grow your business through powerful outbound and inbound strategies, tailored specifically to your industry and audience. Our campaigns are designed to: ✅ Generate consistent, high-quality leads ✅ Book meetings with decision-makers ✅ Strengthen your sales pipeline ✅ Increase conversions & revenue Platforms & Tools We Use We work with the industry’s top platforms and tools to ensure accuracy, efficiency, and success in every campaign: 🔹Apollo.io – Verified B2B lead database and enrichment 🔹ZoomInfo – Access to company intelligence and decision-maker data 🔹Skrapp.io / Hunter.io – Email finding and validation 🔹Google Voice / RingCentral – Reliable communication tools for global outreach 🔹Salesforce / Podio / HubSpot CRM – Efficient lead tracking and pipeline management 🔹LinkedIn Sales Navigator – Precision targeting and engagement with professionals 🤝 Let’s Grow Together If you’re ready to take your business to the next level through targeted outreach, consistent follow-up, and smart sales strategies, CodeNext Solutions is here to make it happen. 📩 Let’s discuss your project today and start scaling your business!

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Lead Management
Inbound Marketing
Real Estate Cold Calling
Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Hourly rate $15.00 - $15.00
Agency size 11-50 workers
Member since Nov 12, 2025
Aurea Rwanda Avatar

Aurea Rwanda

Kigali, Rwanda

Aurea Rwanda delivers premium bilingual French/English customer support with European quality standards. We help international businesses scale their customer service while reducing costs by 50%. CORE EXPERTISE: • Bilingual Call Center Management - Native French & English speakers with DELF B2 certification • 24/7 Multichannel Support - Phone, email, live chat & social media management • Lead Generation & Sales Support - Targeted campaigns that increase conversion rates • Virtual Assistant Services - Comprehensive administrative and technical support • Quality Assurance - Rigorous monitoring and performance optimization WHY CHOOSE AUREA RWANDA: • Cost Efficiency - European quality at 50% lower operational costs • Bilingual Mastery - Native-level fluency in both French & English markets • Proven Excellence - 90%+ client satisfaction rates across all projects • Dedicated Teams - 3+ professional agents with dedicated management support • Advanced Analytics - Detailed performance reporting and continuous improvement • Flexible Scaling - Custom solutions from startups to enterprise level TECHNICAL CAPABILITIES: • CRM Systems (Zendesk, Freshdesk, HubSpot) • VoIP Phone Systems & Traditional PBX • Live Chat & Social Media Management Tools • Performance Analytics & Reporting Dashboards • Multichannel Communication Platforms INDUSTRY EXPERIENCE: E-commerce | SaaS | Healthcare | Finance | Travel | Education | Technology | Startup OUR MISSION: To deliver exceptional bilingual customer experiences that drive business growth while maintaining the perfect balance of premium quality and cost-effectiveness. LET'S CONNECT! Ready to transform your customer support with professional bilingual agents? Let's schedule a free 30-minute consultation to analyze your needs and design a customized Aurea Rwanda solution that helps you conquer both French and English markets simultaneously. Contact us today to discuss your project!

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Email Support
Phone Support
HubSpot
Translation
CRM Software
Virtual Assistance
Call Center Management
Hourly rate $18.00 - $18.00
Agency size 11-50 workers
Member since Nov 7, 2025
Remote Trybe Agency Avatar

Remote Trybe Agency

Lagos, Nigeria

You can trust us to be on top of everything. We give premium priority to your tasks. Are you spending more time on administrative tasks than on growing your business? Our agency provides a comprehensive, scalable solution to manage your operations and fuel your growth. We aren't just a single assistant; we are a dedicated team of professionals specializing in two key areas: Operational Excellence: We provide seamless administrative, logistical, and calendar support to keep your business running smoothly and efficiently. Business Growth: We actively fill your pipeline through expert lead generation, CRM management, and professional appointment setting. By partnering with us, you get the reliability of an agency with the dedicated focus of a world-class support team. Let us handle the details so you can focus on the big picture. Our Core Service Offerings ⚙️ Administrative & Virtual Assistance We manage the day-to-day operations and logistics that keep your business organized, professional, and efficient. Calendar & Schedule Management: Flawless management of executive calendars, coordinating complex schedules, and ensuring you are always prepared. Meeting & Activity Coordination: End-to-end planning, organization, and execution for all office activities, from team meetings and webinars to client-facing events. Office Logistics Management, Data Research & Organization 🚀 Project & Operations Management We provide the structure and leadership to move your key initiatives from idea to completion, on time and on budget. End-to-End Project Management: Full-cycle management, including planning, scoping, execution, tracking, and reporting. Team & Task Coordination PM Tool Management: Expertly managing your projects within platforms like Airtable, Asana, Trello, ClickUp, or Monday.com. ⚡ No-Code & Process Automation We reclaim your team's time by identifying bottlenecks and building powerful, automated workflows without code. Workflow Automation: Designing and implementing custom automations using tools like Zapier, Make, N8N and Airtable. Systems Integration: Connecting your scattered apps (e.g., CRM, email, project management) so they work as one seamless system. 🤝 Customer Support & Experience We become a seamless, professional extension of your brand, dedicated to managing client relationships and ensuring satisfaction. Multi-Channel Customer Support: Expert handling of customer inquiries via email, live chat, and social media. Helpdesk & Ticket Management: Efficiently managing, tracking, and resolving support tickets in platforms like Zendesk, Freshdesk, and Gorgias. Inbound Support Calls: Serving as the professional and helpful front line for all incoming customer inquiries and support issues. Client Onboarding 𝗟𝐞𝐭'𝐬 𝐆𝐞𝐭 𝐒𝐭𝐚𝐫𝐭𝐞𝐝! Click the "Invite to Job" button to schedule a 15-minute discovery call and learn how we can take work off your plate today.

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Business Operations
Calendar Management
Lead Generation
Communication Skills
Virtual Assistance
Call Center Management
Customer Support
Hourly rate $3.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Nov 6, 2025
ZONDO DIGITAL Avatar

ZONDO DIGITAL

Fort Worth, United States

We are Zondo Digital — a dedicated team of IT Support, Customer Experience, and Cybersecurity professionals helping small businesses stay secure, productive, and confidently supported. We combine technical expertise with fast, friendly communication to deliver results that meet strict SLA expectations. What our team delivers ✅ 24/7 Helpdesk Support — Phone, Email, Live Chat ✅ Tier 1–2 Technical Support (Microsoft 365, Windows, Networking) ✅ User Management, MFA, Intune & Secure Access Setup ✅ Website & Hosting Support — WordPress, Domains, DNS ✅ VoIP Setup, Toll-Free Numbers & Business Communication Tools ✅ Continuous Cybersecurity Hardening & Monitoring ✅ Onboarding & Offboarding for remote teams Why businesses work with us ✔ A structured team — no single point of failure ✔ Rapid response & incident resolution per SLA ✔ Documentation for every fix or change ✔ Scalable support — 1 user or 500 users ✔ Clear communication for both technical & non-technical clients Industries we serve Healthcare | Real Estate | Finance | eCommerce | Call Centers | Retail | Professional Services We understand that downtime kills productivity — so we prioritize stability, security, and proactive issue prevention. Our clients trust us to protect systems, support their workforce, and enhance operational efficiency. If your business needs a reliable technology partner that delivers on time — every time — we’re ready to help. Invite us to your project and let’s get your operations running at peak performance.

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Call Center Management
Cold Calling
Palo Alto Firewalls
Healthcare
Data Entry
Google Cloud Platform
Cloud Computing
Hourly rate $20.00 - $150.00
Agency size 11-50 workers
Member since Nov 6, 2025
TechBridge Solutions Avatar

TechBridge Solutions

Lahore, Pakistan

TechBridge provides cost-effective, high-performance call center and virtual support services for real estate investors and growing businesses. We specialize in outbound sales, lead generation, and appointment setting, helping clients keep their pipelines active and organized. Our core expertise includes: Real Estate: Cash-for-homes campaigns, lead qualification, and acquisition support Automotive, Logistics, and Healthcare: Appointment scheduling, CRM updates, and customer communication Administrative & Collections Support: Data entry, follow-ups, and virtual assistance With advanced VoIP systems, CRM integration, and real-time KPI tracking, we ensure transparency, accountability, and measurable results. Let TechBridge handle your operations—so you can focus on closing deals and scaling your business.

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Real Estate Cold Calling
Virtual Assistance
Call Center Management
Customer Support
SMS
BPO Call Center
Online Chat Support
Hourly rate $5.00 - $15.00
Minimum project size None
Agency size 2-10 workers
Member since Nov 1, 2025
JC VA Agency PH Avatar

JC VA Agency PH

Paranaque City, Philippines

Welcome to JC VA Agency PH! I’m Christian Generao, President & CEO of JC VA Agency PH. Along with my co-founders, we bring over 10 years of experience in the BPO industry, having worked in top call centers in the Philippines supporting international clients across financial, insurance, technical, sales, and retail sectors. At JC VA Agency PH, we specialize in delivering high-quality customer service and support solutions tailored to meet the unique needs of businesses worldwide. Our expertise spans live chat, email, voice/call support, technical assistance, helpdesk management, and customer retention strategies, ensuring your clients receive seamless and professional support at every touchpoint. The Philippines is recognized globally as the BPO Capital of the World, renowned for excellence in customer service, technical support, IT, and back-office operations. Leveraging this rich experience and industry knowledge, our team is committed to enhancing customer satisfaction, streamlining operations, and supporting your business growth. Partner with JC VA Agency PH to benefit from reliable, scalable, and results-driven support services designed to strengthen your brand and exceed your customers’ expectations. Here’s a comprehensive list of services JC VA Agency PH could offer, based on your expertise in BPO and customer support. ✅ Customer Support Services ✅ Administrative & Back-Office Support: ✅ Virtual Assistance & Operations Support ✅ Sales & Marketing Support Mission: To provide exceptional, reliable, and results-driven customer service and support solutions that help businesses enhance customer satisfaction, streamline operations, and achieve sustainable growth. Vision: To be a globally recognized leader in Business Process Outsourcing, delivering world-class customer service, technical support, and back-office solutions that empower businesses and create lasting value for clients worldwide.

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Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Customer Support
SEO Content
Business Process Outsourcing
Hourly rate $6.00 - $25.00
Agency size 11-50 workers
Member since Oct 29, 2025
Infinite Remote Desk Avatar

Infinite Remote Desk

Smethwick, United Kingdom

At Infinite Remote Desk, we help businesses scale smarter by providing professional offshore teams across multiple departments — all managed remotely for efficiency, cost savings, and quality results. Infinite Remote Desk is a U.S.-registered BPO & Digital Services Agency that helps global businesses streamline operations and scale efficiently through professional offshore teams Our mission is to empower companies to focus on growth while we handle operations through skilled, reliable, and result-oriented professionals We provide expert support in: • Offshore staffing • Finance & Accounting • Designing (Logo, Brand Kit, Banners & Customised designs) • Data Entry & Data management • Customer Service & Virtual Assistance • Web & App Development • Social Media Management • CCTV Surveillance Monitoring Below is a link for our profile: https://www.upwork.com/agencies/1983189302509694535/

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Call Center Management
Customer Support
Staff Recruitment & Management
Data Entry
Design & Usability Research
Brand Identity & Guidelines
Remote Connection Support
Hourly rate $15.00 - $15.00
Agency size 11-50 workers
Member since Oct 28, 2025
Bluesum Avatar

Bluesum

Fairfax, United States

SUMMARY Dedicated professional with a strong foundation in customer service, teamwork, and technical aptitude, seeking to apply skills in an IT role. Proven ability to learn quickly, solve problems, and collaborate effectively in fast-paced environments.

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CRM Software
Call Center Management
VoIP Software
Enterprise Software
Full-Stack Development
Website Maintenance
Cloud Services
Hourly rate $15.00 - $15.00
Agency size 11-50 workers
Member since Oct 26, 2025
Digital Climbers LTD Avatar

Digital Climbers LTD

London, United Kingdom

Digital Climbers is your dedicated partner for accelerating sales and fortifying customer retention through expert Inbound and Outbound Call Center Services. We specialize in providing highly trained, results-oriented agents who act as an extension of your brand. Our team members are proficient in the core call center functions vital to scaling your business: • Sales Closing & Telemarketing (Outbound): We convert leads into paying customers, manage full sales pipelines, and excel at objection handling and high-ticket closing. • Inbound Support & Upselling: We handle high-volume customer inquiries, provide professional troubleshooting, and are trained to identify upselling/cross-selling opportunities to maximize revenue on every call. • Technical Proficiency: Our agents are experienced with top CRM platforms (e.g., Salesforce, Zendesk, HubSpot) and various dialer systems, ensuring a seamless integration with your current tech stack. Partner with Digital Climbers to gain a scalable, quality-driven team focused on meeting your KPIs—from CSAT scores to monthly sales targets. Let us help you climb higher.

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Email Support
Call Center Management
Sales Call
Sales & Marketing
Customer Service
Customer Care
Hourly rate $12.00 - $12.00
Agency size 11-50 workers
Member since Oct 23, 2025

DAMASUN LLC

Port-au-Prince, Haiti

Professional and self-motivated, I have 7+ years of work experience as a Customer Service Representative, Virtual Assistant, Live Chat Agent, and Call center Agent. I can provide e-mail support, Live Chat support, and Phone Support, Appointment setting, Virtual Assistance, and Administrative Support. I am 4 languages spoken (English, Spanish, French, and Creole). I have strong experience in Real Estate, calling property owner and receive inbound calls. I have a degree in Business Administration 🎓 I have worked for various companies around the world and provided a 5-star Client Service. 😊 Throughout my experience, I have developed a sense of skills in converting negative situations into positive ones by remaining calm and positive and by showing empathy and understanding toward customers. Also, I have great time management skills and I have the ability to work under pressure. ✅I have strong skills and experience in handling Social Media Platform: Facebook & Instagram ✅I have excellent skills in these E-commerce platforms: Shopify, Woocommerce, and Bigcommerce ✅Customer Services Software: Zendesk, Kixie, Freshdesk, LiveChatInc, Gorgias, Tidio, Instantly, and Salesforce. ✅Internal Management and Communication Software: Asana, Slack, Trello, Zoom, Google Meet, and Skype ✅Other Tools and Office Apps: Excel, Vumber, Google Number, Google Spreadsheet, Word, Powerpoint, RingCentral, and Netxgen. ✅My 3 most important qualities as a Customer Service Representative: Professionalism, Patience, and I have a People-first attitude I am detail-oriented, highly disciplined, hardworking, Smart, and Honest. Please kindly contact me and I will tell you more about my skills and experience, I will tell you the strategy I will use to help you scale your Business to the moon☪ by providing the best Customer Service. French Version: J'ai plus de 7 ans d'expérience professionnelle en tant que Agent de Service Client, agent Live Chat, et agent de centre d'appel. Je peux fournir une assistance par e-mail, une assistance par Live Chat et une assistance téléphonique. (Anglais / Francais / Espagnole) J'ai travaillé pour diverses entreprises dans le monde entier et j'ai fourni un service client 5 étoiles. 😊 Tout au long de mon expérience, j'ai développé un sens des compétences pour transformer les situations négatives en situations positives en restant calme et positif et en faisant preuve d'empathie et de compréhension à l'égard des clients. En outre, j'ai d'excellentes compétences en matière de gestion du temps et j'ai la capacité de travailler sous pression.

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Digital Marketing
Technical Support
Real Estate
Call Center Management
French
B2B Marketing
Haitian Creole
Hourly rate $9.99 - $9.99
Member since Oct 19, 2025
CirClizo Avatar

CirClizo

El mahalla El kubra , Egypt

Hello there! 👋 We’re CirClizo, your trusted outsourcing and call center partner. With 10+ years of leadership experience and over a year in successful operation, we help businesses scale through high-performance sales and customer support teams. Our expertise covers voice, chat, and omnichannel support — for both sales and service operations. Why clients choose CirClizo: 🌍 Fluent English-speaking & multilingual agents experienced with U.S., Canadian, and European markets 💰 Significant cost savings without compromising quality or compliance 🧠 Full-cycle support: hiring, training, quality, monitoring & performance reporting 🔐 Secure infrastructure and certified floors ensuring privacy & reliability 🤝 A true extension of your team, not just another vendor Let’s orchestrate your success — discover more on our website and social media pages! https://circlizo.com/egylink/

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Marketing
Outbound Sales
Technical Support
Real Estate Cold Calling
Call Center Management
Cold Calling
BPO Call Center
Hourly rate $6.00 - $19.00
Agency size 51-200 workers
Member since Oct 17, 2025
TrueWave BPO Avatar

TrueWave BPO

Peekskill, United States

At True Wave BPO, we specialize in delivering high-quality business process outsourcing services designed to help companies streamline operations, improve customer satisfaction, and maximize productivity. Our team is dedicated to providing reliable, professional, and results-driven support tailored to each client’s needs. We partner with businesses across various industries from financial services and sales to customer support helping them achieve efficiency and scale through customized outsourcing solutions. Our management team ensures smooth program execution by: Organizing daily operations aligned with client goals Developing new programs that enhance business objectives Creating sustainable growth strategies At True Wave BPO, we believe in building long-term partnerships based on trust, transparency, and consistent performance.

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Communication Skills
Call Center Management
Cold Calling
Time Management
Data Entry
Problem Solving
BPO Call Center
Hourly rate $10.00 - $12.00
Member since Oct 8, 2025

AMR Tech Business solution.

Dhaka, Bangladesh

This is MD Abu Rayhan. You can call me Ryan . I'm an independent contract worker who provides Virtual Assistance and Administrative services like Data Entry, B2B & B2C Lead Generation, Cold calling , Telesales , LinkedIn Lead Generation, Internet Research, Social Media Lead Generation with 3+ years of experience in online freelancing platform. I have a great communication skills and ability to solve problems, produce high quality work and can able to handle multiple tasks. I strive to understand any client needs and provide an outstanding result. The things that make me better than others is my Punctuality and Honesty. #Check out my area of Expertise: ------------------------------------------- ☛ Admin Support (Virtual Assistant, MS Office, PDF to Excel, Facebook links Discovery, LinkedIn links Discovery, Twitter links Discovery and Other Admin Tasks) ☛ Cold calling ( Talking to the customer and sales our products over the phone call ) ☛ Telesales ( • Calling potential customers and sharing all the great things we offer. • Asking questions to figure out exactly what people want. • Candidates must work through inbound, outbound, and non-voice support techniques to target customers selling products or services. • Generate new sales or subscriptions to the different services offered. • Ask questions to understand customer requirements and close sales. ☛ Lead Generation (B2B Lead List, Contact List Building, Email Listing, Direct Contact List) ☛ Data Entry (Database Management, Data Processing, Data Enrichment) ☛ Research (Web Research, LinkedIn Research, Company Research, Market Research, Data Research) #Sources that I always use for finding Personal and Business information: ------------------------------------------------------------------------------------------- ☛ LinkedIn (Sales Navigator Premium) ☛ Crunchbase ☛ ZoomInfo ☛ Google Maps ☛ Yellow Pages ☛ Yelp. com ☛ Manta. com ☛ Yell. com ☛ Bloomberg ☛ Thomas. net ☛ Euro Pages ☛ BBB ☛ Clutch. co ✨Also Highly Skilled Using These Tools: -------------------------------------------------- ✔ LinkedIn Sales Navigator (Premium Account) ✔ SalesQL (Paid) ✔ Kendo ✔ Prophet ✔ Hunter. io ✔ Rocket Reach ✔ LeadLeaper (Paid) ✔ Nymeria (Paid) ✔ Email Hunter ✔ Mailtester ✔ ContactOut ✔ Clearbit ✔ Snov ✔ Any Mail Finder ✔ Lead411 ✨ Need any service from my area....?? Just send me a message/Invitation.😊 Have A Good Day!!

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Call Center Management
Telesales
Cold Calling
Appointment Setting
Telemarketing
Hourly rate $7.00 - $7.00
Agency size 11-50 workers
Member since Oct 8, 2025
Virtual Front Desk LLC| Bilingual Call Center & Virtual Assistant Services Avatar

Virtual Front Desk LLC| Bilingual Call Center & Virtual Assistant Services

Guadalajara, Mexico

Virtual Front Desk | Bilingual Call Center & Virtual Assistant Services (English / Spanish) We help businesses grow by providing professional, bilingual customer service, appointment setting, and administrative support — all at a fraction of the cost of in-house staff. Our team of trained virtual receptionists ensures that no call goes unanswered and every client interaction feels personal, efficient, and human. 💼 Our Services ✅ Inbound & Outbound Call Handling ✅ Appointment Scheduling & Follow-ups ✅ Customer Service & CRM Support ✅ Email, Chat, and Admin Tasks ✅ Bilingual Support (English / Spanish) ✅ Flexible Plans — From $12/hr 🌟 Why Clients Choose Virtual Front Desk 100% professional, U.S.-ready bilingual agents Medical, dental, pain management & construction experience Measurable results (KPIs, reports, call recordings) Fully managed teams — no HR hassle 24/7 availability and same-day onboarding Ready to scale your operations and never miss another call? Let’s schedule a quick discovery call — we’ll design a plan that fits your business perfectly.

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Lead Generation
CRM Software
Bilingual Education
Virtual Assistance
Call Center Management
Cold Calling
Data Entry
Hourly rate $12.00 - $15.00
Agency size 11-50 workers
Member since Oct 7, 2025
SmartWays Avatar

SmartWays

Cairo, Egypt

At Smart Ways we help startups and growing companies scale with reliable, English-speaking teams based in Egypt. What we deliver: - Customer Support & Call Center teams (inbound/outbound, email/chat, 24/7 options) - IT Outsourcing & Development (web, mobile, maintenance, integrations) - Digital Marketing Support (social media, content, paid ads) - Back Office & Virtual Assistance (data entry, admin, finance ops) Why choose Smart Ways: - Competitive cost with high-quality English communication. - Flexible engagement: single hire, part-time, dedicated teams, or project-based. - Fast onboarding and clear KPIs — we treat your business as our business. Let’s discuss how we can staff your support/IT/operations quickly and reliably.

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Technical Support
Back-End Development
Embedded System
CRM Software
HR & Business Services
Call Center Management
PHP
Hourly rate $3.00 - $30.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Oct 1, 2025
Eclectosoft LLC  Avatar

Eclectosoft LLC

Albuquerque, United States
Web Development
Digital Marketing
Data Extraction
Microsoft Active Directory
IT Service Management
Call Center Management
Data Entry
Hourly rate
Minimum project size None
Agency size 11-50 workers
Member since Oct 1, 2025
Virtually Up Business Solutions Avatar

Virtually Up Business Solutions

Tacloban, Philippines

At Virtually Up Business Solutions (VUBS), we deliver world-class Virtual Assistance, BPO, and IT Solutions that empower businesses to scale faster, work smarter, and operate with confidence. Our dedicated team supports clients worldwide with: Executive Virtual Assistance & Admin Support – calendar management, inbox handling, research, data entry, reporting. Digital Marketing & Lead Generation – social media management, outreach, CRM/automation, and campaign support. Back-Office & Customer Support – process documentation, customer engagement, and operations support. IT Solutions & Systems Development – from healthcare IT consulting to imaging informatics, software integration, and secure, scalable business systems. 🏆 What sets us apart? We build award-winning solutions that create real impact. A global track record of supporting startups, SMEs, and enterprise clients. Skilled professionals trained to deliver efficiency, accuracy, and professionalism. A leadership team with proven expertise in healthcare IT, software development, and business operations, ensuring both operational support and strategic value. When you partner with VUBS, you don’t just hire a virtual assistant — you gain a dedicated partner in operations and technology who can help streamline processes, reduce costs, and accelerate growth. ✅ Ready to scale smarter with an award-winning team? Let’s connect!

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Web Development
Healthcare IT
Virtual Assistance
Call Center Management
Ecommerce Development Consultation
Appointment Setting
Web Application
Hourly rate $8.00 - $15.00
Agency size 11-50 workers
Member since Sep 23, 2025
iCare RCM Services Avatar

iCare RCM Services

Lahore, Pakistan

iCare RCM Services – Medical Billing, Customer Support & Virtual Assistance At iCare RCM Services, we specialize in end-to-end Revenue Cycle Management (RCM) and virtual administrative support for healthcare providers. With a certified team of Medical Billers, Coders, AR Specialists, and PIP Billing Experts, plus experienced Virtual Assistants and Customer Support specialists, we bring over 10 years of collective expertise in helping practices run smoothly and profitably. We know how challenging it can be to handle billing, follow-ups, and patient coordination while managing a busy practice. That’s why our mission is simple: get you paid faster, keep your patients supported, and take the admin burden off your shoulders. ✅ Our Services Medical Billing & RCM Patient Registration & Insurance Eligibility Verification CPT/ICD-10 Coding & Charge Entry Claim Submission (Electronic & Paper – HCFA 1500) ERA/EOB Payment Posting & Refund Processing AR Follow-Up & Denial Management Appeals & Medical Records Submission Credentialing & Payer Enrollments Monthly Reconciliation & Reporting Personal Injury (PIP) & MedPay: End-to-End Claim Management PIP Verification & Suit Preparation Attorney Communication & Documentation Settlement Negotiations Faster, Compliant Claim Submissions Customer Support & Virtual Assistance: Patient Scheduling & Follow-Up Calls Email & Chat Support Data Entry & Medical Records Management Administrative Back-Office Support CRM & Portal Management 💻 Software & Clearinghouse Expertise: EHR/EMR: ChiroTouch, Kareo, Tebra, eClinicalWorks, Athenahealth, AdvancedMD, Office Ally, Allscripts, Practice Partner, Lytec, SequelMed, Docomply Clearinghouses: Trizetto, Emdeon, Availity, Navinet, Payer path 🌐 Why Choose iCare RCM Services? HIPAA Certified team ensuring secure PHI handling End-to-end support for billing + admin + customer care Proven results in reducing denials & increasing collections A scalable team that grows with your practice needs 🎯 Our Goal: To free you from billing headaches and admin tasks, so you can focus on patient care while we handle the rest. 📩 Let’s connect today — iCare RCM Services is ready to support your billing, customer service, and virtual assistance needs.

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Real Estate Cold Calling
SEO Keyword Research
Virtual Assistance
Call Center Management
EMR Data Entry
Data Entry
Medical Billing & Coding
Hourly rate $3.00 - $25.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Sep 18, 2025
NATHAN JR SERVICES  Avatar

NATHAN JR SERVICES

Zona Colonial, Dominican Republic

We are a results-driven agency with a proven global track record in customer service, sales, and telemarketing solutions. Our expertise lies in managing high-volume inbound and outbound calls, cultivating strong client relationships, and delivering measurable revenue growth across diverse industries. With a multilingual team fluent in English, French, Spanish, and Italian, we ensure seamless communication and cultural adaptability, allowing businesses to expand their reach and strengthen client engagement worldwide. Our approach is rooted in efficiency, professionalism, and adaptability. We view every partnership as an opportunity to drive operational excellence, optimize customer interactions, and address complex business challenges with tailored strategies. Our Mission: To provide scalable, multilingual customer service and sales solutions that enhance client satisfaction, streamline operations, and contribute directly to business success.

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Phone Support
Real Estate
Real Estate Cold Calling
Virtual Assistance
Call Center Management
Cold Calling
Data Entry
Hourly rate $8.00 - $20.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Sep 18, 2025
ClickTech Avatar

ClickTech

Dehradun, India

ClickTech was founded in 2013 in Dehradun, India with the intention of delivering a wide range of high-quality services, including BPO, KPO, Customer Support, Technical Support, Software development, Website development, Artificial Intelligence, Mobile applications development, Multimedia development, e-business, SEO, Business Intelligence, Hosting and Cloud Services. Currently, ClickTech is successfully managing multiple BPO and Customer Support processes for some of India’s largest B2B and B2C portals, as well as for several leading companies based in the United States and Europe. Our ability to deliver high-quality, scalable outsourcing solutions has earned us the trust of top-tier clients across diverse global markets. ► Our Sales Skills: - B2B & B2C Sales Expertise - Outbound/Inbound Telesales, Acquisition & Retention - Lead Generation - Campaign Creation & Execution - Meets KPI-Driven Performance: Such as talk time, daily sales, and prospecting targets. - Appointment Scheduling ► Our Customer Support Skills: - Phone, Email, and Chat support - SaaS & Enterprise Product Support using industry-standard CRMs such as Zendesk, GoHighLevel, HubSpot, Intercom, and Kayako. - Customer Engagement & Follow-Ups. - Issue Escalation & Resolution in accordance with established company procedures and SLAs. - Reporting Bugs via JIRA - Contributing(adding new KB articles and updating existing KB articles) to the organization Knowledge base - Attending KPI's and team meetings - Internal Training & Knowledge Sharing with teammates - Provide recommendations for process improvement ► Our Development skills: - Help world's leading companies to build stronger businesses by taking care of their BPO processes, Such as IndiaMart, Motorola, TrekkSoft, etc - Three years experience of dot net development(desktop and web both using C#.Net and VB.net) - Zendesk apps development and setup expert. - Reporting - SQL Server Reporting Services, Crystal Report, Insights and Gooddata - Database - MySQL, Microsoft SQL Server, MS Access - Manual and Automated testing using tools such as Test complete, TestExecute, Junit, bash scripting, etc ► Digital Marketing - Adwords, FB marketing, Youtube Ads, Email marketing using Tools such as  Act-On, Marketo, HubSpot, MailChimp, Campaign Monitor, etc ► Our Skillset: - Lead generation, Telesales(Inbound and Outbound), B2B, B2C, acquisition, retention - Helpdesk tools - Zendesk, GoHighLevel, HubSpot, Intercom, Kayako, - CRM - Salesforce, Zoho, etc - Communication tools - Zoom, RingCentral, Slack, Skype, Microsoft Teams, GoToMeeting, Calendly, etc - Bug tracking Tool - JIRA, Bugzilla   - Miscellaneous - Confluence, ServiceNow, GoogleApps(Drive, Sheets, Slides, etc), Asana, Trello, Amazon EC2, VDI Machines etc - Motivated self-starter and self-learner - Possess strong customer service and technical problem-solving skills

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Web Development
Email Support
Technical Support
Phone Support
Call Center Management
Telesales
Customer Support
Hourly rate $4.00 - $25.00
Agency size 51-200 workers
Member since Sep 14, 2025

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Frequently asked questions

What is a call center agency?

A call center agency is responsible for managing one or more call centers. Call center agencies often supervise large teams of call-center representatives and are tasked with ensuring customer satisfaction by the companies that engage their services.
Call center staffing agencies specialize in filling call center jobs and often on board and train call center professionals. While outsourcing customer support is increasingly popular, some companies operate in-house call centers and prefer to engage customer service representatives via direct hire.

What is the purpose of call centers?

A call center is responsible for handling inbound or outbound communications on behalf of a company.
At an inbound call center, agents answer telephone inquiries from customers, potential clients, job seekers, and other callers. At an outbound call center, reps place calls to customers for sales, surveys, debt collection, or to follow up on a previous inbound call. Whether the call is inbound or outbound, call center agents are expected to be friendly, helpful, and to take a personalized approach to their job.
When a call center handles other types of communications apart from inbound and outbound telephone calls (such as emails and text messages), it is known as a contact center.

What are the benefits of using call center agencies?

It is expensive and time-consuming for companies to operate in-house call centers and help desks. Organizations can save money and ensure a better customer support experience by forging partnerships with call center operators and customer service staffing agencies. Freed from handling the hiring process for customer service jobs, businesses can concentrate on higher-value tasks.

What is a typical day like for a call center agent?

Call centers often operate around the clock, which means a typical day for a call center agent can start at any hour. At an inbound call center, agents are expected to take up to 50 calls a day and offer personalized, thoughtful solutions to any problems customers may have. If they can't resolve a customer's issue, an agent may need to transfer the call to the center supervisor or other authority.

What is the average salary of a call center agent?

The average monthly pay for call center positions is $2,719 per month or around $16 per hour. This is the national average for the United States, and call center agent pay may vary by city, state or region. You can check rates for call center workers on Upwork to compare what freelancers are making, as well.
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