Top 50+ Call Centers agencies

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Examiner Consulting Avatar

Examiner Consulting

Sheridan, United States

I assist B2B Tech firms in achieving a two to threefold increase in revenue from their target clients using my Time-tested methodology. Our expanding history of success: 💸Over 1.6 million in revenue for a software startup in less than 8 months ( more than 150% growth for the startup) 💰28 qualified opportunities per quarter for a tech company 📈 388K ARR for a Cyber-Security company Please refrain from reaching out to me if: ► Your average ARR deal is lower than 8K USD / EUR ► You want a commission-based only deal ☎️Interested in a potential partnership? Invite me to your Upwork project to determine if we have the potential to work effectively together.. What we do for our clients: 👉 Generate BANT qualified leads 👉 Raise Won Deals 👉 Enhance revenue through the management of current clients. What we bring: ✅A rich network of executives in Europe ✅Proficiency in B2B sales spanning from straightforward to intricate offerings. ✅The appropriate sales technology to swiftly yield results. ✅Reporting on a weekly basis. ✅Personalized and hands-on sales services provided by our team. ✅Transparent and straightforward communication. These are the qualities that make me a suitable candidate to assist you: 👉I've achieved these outcomes because I genuinely prioritize your market, your product, the strategies to distinguish it from competitors, and all the expertise required to accelerate revenue growth quickly, going beyond mere phone calls and email outreach. While some may refer to it as "Go-to-market," I consider it as the diligent execution of your business strategy. 👉I prioritize open and clear communication from all parties involved. The key elements for achieving success are responsibility and accountability. We collaboratively establish our sales objectives, and together, we accomplish them. 👉I put into practice the knowledge I've gained from extensive experience in high-pressure sales environments. There are no theoretical concepts or improvisations; only tried-and-true processes are followed. 👉To me, success manifests as a concrete case study, a note of appreciation, or a sincere testimonial highlighting how we achieved hundreds of thousands in sales within just a few months. I'm committed to ensuring that exceptional products or services do not go unrealized. 👉Thank you for getting to know me! I'm eager to discover more about you. Feel free to get in touch so we can schedule a complimentary 30-minute call to explore your existing sales requirements. Sincerely,

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Call Center Management
Sales Call
Sales & Marketing Collateral
Market Analysis
Market Research
Sales
Call to Action
Hourly rate $25.00 - $25.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Jun 20, 2025
Front Desk Us Avatar

Front Desk Us

Islamabad, Pakistan

At FrontDeskUs, we deliver world-class technical and customer support services that empower businesses to scale efficiently while maintaining exceptional customer experiences as well as we specialize in co-hosting and property management solutions for short-term rental businesses. Our team specializes in live chat, call center, email, and billing support, expertly handling tools like Zendesk, Zoho Desk, Reamaze, Gorgias, Splynx, HubSpot, and more. Whether you're a SaaS provider, e-commerce brand, or telecom company, our agents are trained to step in as your frontline team—professional, responsive, and solution-oriented. We are industry leaders in telecom and WISP support, working with providers such as Verizon (ThingSpace), T-Mobile, and AT&T. Our expert technicians are highly experienced in modem configuration, network troubleshooting, and providing Tier 1 to Tier 3 support. We also offer specialized billing support with deep expertise in Stripe, Zoho Billing, and Splynx platforms. In addition to our technical and support capabilities, FrontDeskUs offers premium co-hosting and property management services tailored to the short-term rental industry. We work with Airbnb, VRBO, Booking.com, TripAdvisor, and other platforms to provide end-to-end management for vacation rentals, boutique units, timeshares, and multifamily STRs. Our services include: Listing optimization (SEO, photography coordination, dynamic descriptions) Calendar and channel management through platforms like Hostaway, Guesty, IGMS, Uplisting, Hospitable, and Evolve, Etc Dynamic pricing strategy using tools like PriceLabs, Wheelhouse and Beyond Pricing Guest communication and hospitality coordination, including automated messaging, guest screening, and 24/7 support Turnover scheduling and quality control with cleaners and vendors Damage claims handling, reviews management, and resolution center submissions Owner reporting and performance analytics, with custom KPIs and monthly insights Our co-hosting model is flexible, professional, and performance-driven. Whether you own a single unit or manage a growing portfolio, FrontDeskUs can help streamline operations, boost occupancy, and elevate guest satisfaction. Partner with us to scale your business—professionally, efficiently, and seamlessly.

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Real Estate
Communication Skills
SEO Keyword Research
Mortgage Agreement
Virtual Assistance
Call Center Management
Customer Engagement
Hourly rate $5.00 - $5.00
Agency size 11-50 workers
Member since Jun 20, 2025
AMSEV Technologies Avatar

AMSEV Technologies

Islamabad, Pakistan

At AMSEV Technologies 💼, we provide reliable and results-driven call center solutions tailored to your business needs. We specialize in: ✅ 📞 Outbound Sales ✅ ☎️ Inbound Customer Support ✅ 💻 Virtual Assistance ✅ 📅 Appointment Scheduling ✅ 🔁 Live Transfers Our experienced agents 👥, advanced dialer systems ⚙️, and performance-focused processes 📊 enable us to support clients across insurance, healthcare, real estate, and other service-based industries. Whether you're looking to boost conversions 🚀, improve customer satisfaction 🤝, or manage operations more efficiently. AMSEV Technologies is your trusted partner for growth 🌐.

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Lead Management
Outbound Sales
Lead Generation
Call Center Management
Business Process Outsourcing
Sales Call
Data Entry
Hourly rate $5.00 - $10.00
Agency size 11-50 workers
Member since Jun 18, 2025
Rem Assistance INC. Avatar

Rem Assistance INC.

Houston, United States

Rem assistance Inc. is a dynamic Business Process Outsourcing (BPO), virtual assistance, and virtual professional company dedicated to delivering tailored, cost-effective solutions to businesses worldwide while creating meaningful employment opportunities for skilled professionals in Ethiopia.

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Marketing
Digital Marketing
Real Estate
Web Design
Tax Preparation
Fleet Management
Call Center Management
Hourly rate $45.00 - $45.00
Agency size 11-50 workers
Member since Jun 7, 2025
Junia Virtual Solutions Avatar

Junia Virtual Solutions

Lagos, Nigeria

Welcome to Junia Virtual Assistance Agency- where we take the stress off your to-do list so you can focus on growing your business. We provide reliable and professional virtual assistance to entrepreneurs, small businesses, and busy professionals. From customer support and telemarketing to email and calendar management, data entry, and social media support, we handle the details that keep your business running smoothly. Our team members are experts in using CRM tools, Google Workspace, Canva, Trello, and other digital platforms to stay organized, communicate clearly, and deliver results fast. If your business needs a support team that’s proactive, dependable, and easy to work with, you’re in the right place. Junia Virtual Solutions is committed to helping you save time, stay organized, and serve your clients better. Let us lighten your workload; we’re just a message away!

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Calendar Management
Virtual Assistance
Call Center Management
Data Entry
Email Management
Administrative Support
Social Customer Service
Hourly rate $7.00 - $10.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Jun 6, 2025
Mylestone BPO Avatar

Mylestone BPO

Pasay, Philippines

✅ Services that we can offer: *Customer Support – Inbound/outbound calls, email, and tech support. *Virtual Assistance – Admin support, scheduling, email management, and research. *Sales & Marketing – Lead generation, cold calling, appointment setting, and social media management. *Back Office Support – Data entry, document processing, CRM updates, and order management. *IT & Technical Services – Website support, software testing, and basic helpdesk services. *Creative Services – Graphic design, video editing, presentation design, and branding support. *Industry-Specific Support – Specialized services for real estate, healthcare, and legal industries.

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Web Development
Email Support
Virtual Assistance
Call Center Management
Digital Design
IT Management
Brand Management
Hourly rate $5.00 - $5.00
Agency size 11-50 workers
Member since Jun 3, 2025
ZuZo Company Limited Avatar

ZuZo Company Limited

Accra, Ghana

ZuZo delivers the critical human intelligence that powers AI transformation. We combine elite BPO services with specialized AI operational expertise, rapidly scaling from 1 to 200+ agents to drive your intelligent automation initiatives and core business operations. ZuZo: The Human Intelligence Behind AI Success ZuZo is where human expertise meets artificial intelligence. Our Ghana-based operation provides the essential human-in-the-loop infrastructure that makes AI practical, reliable, and effective. As the operational sister company to Parset (our strategic AI development partner), we deliver the specialized human oversight, data services, and operational excellence that transforms promising AI technology into business-changing results. We are Data Protection Certified and operate with ISO 27001 aligned processes, ensuring enterprise-grade security for all services. The ZuZo Advantage: Why Leading Companies Choose Us ✅ Seamless AI-Human Integration: Our teams are specifically trained in AI collaboration, understanding both the capabilities and limitations of intelligent systems. ✅ Rapid Scalability (1-200+ Agents): Flexibly scale your operations without the overhead of internal hiring. ✅ Significant Cost Efficiency: Access skilled talent at 40-60% lower cost than onshore alternatives. ✅ Enterprise-Grade Security: ISO-aligned processes and Data Protection Certification ensure your operations and data remain secure. ✅ Strategic Parset Partnership: Direct operational alignment with Parset's AI development capabilities creates a seamless experience from AI strategy through implementation and ongoing operations. ✅ 24/7 Global Coverage: Round-the-clock operations ensure your business and AI systems never sleep. ZuZo + Parset: The Complete AI Transformation Partnership As sister companies sharing ownership, ZuZo and Parset deliver end-to-end AI transformation. While Parset architects the strategic AI solutions, ZuZo provides the human operational infrastructure that ensures those solutions deliver real-world results. This unique partnership eliminates the common disconnect between AI development and operational implementation, creating a seamless experience from strategy through execution and ongoing optimization. Ready to Supercharge Your Operations with Human-Powered AI? Whether you need dedicated VAs, full-scale BPO, or the human intelligence to make your AI vision a reality: ➡️ Contact ZuZo today for a FREE consultation to discuss your operational needs.

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Virtual Assistance
Call Center Management
AI Agent Development
Call Center Software
Document Management System
CRM Automation
Customer Care
Hourly rate $25.00 - $25.00
Member since May 29, 2025

Piit services private limited

Gwalior, India

Established in 2018, PIIT Services private limited is a dynamic and customer-centric Business Process Outsourcing (BPO) services provider, delivering tailored solutions through a flexible co-working module and per-seat call center model. With a clear vision to empower businesses with cost-effective and scalable outsourcing options, we have rapidly evolved into a trusted partner for clients across diverse industries including telecommunications, e-commerce, political tool and technology.

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Call Center Management
Human Resource Management
Hourly rate $20.00 - $20.00
Member since May 27, 2025

Offshore Innovate Agency

Savanna-la-Mar, Jamaica

As the owner Offshore Innovate Agency, I have train and manage more than 30 agents that have worked for multiple companies in the past. I have also interview more than 50 agents for different type of job roles for different companies that I have worked with in the past. The group of agents that I have that are apart of this agency are agents that have more than 4 years of experience with the BPO sector and also as a freelancer. These are agents that have experience in customer service, virtual assistance, chat, emailing, real estate and hardcore sales agent. My team of agents are agents that go above and beyond just to ensure the job is being done and they are hard worker with proven track records. My team of agents are very determine and have the "go getter" mindset. They have worked with multiple previous companies which results in adding more value to the companies and long lasting relationships with customers and the companies they have worked for. I have more than 30 agents ready to deliver phenomenal work and ready to add value to your company which you will only be able to see amazing results.

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Real Estate
Virtual Assistance
Call Center Management
Inside Sales
BPO Call Center
Email
Customer Service
Hourly rate $10.00 - $10.00
Agency size 11-50 workers
Member since May 26, 2025
Pro Level Support, LLC Avatar

Pro Level Support, LLC

Jersey City, United States

We help support, sales, and operations teams gain clear, objective insight into call performance and customer interaction quality through structured Call Quality Evaluations and CX Audits. Our work uncovers compliance gaps, coaching opportunities, and repeatable performance patterns that impact customer experience, conversions, and retention. Whether you’re benchmarking call quality, refining QA frameworks, or strengthening training and coaching outcomes, we deliver actionable, decision-ready insights—fast.

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Customer Experience
Quality Assurance
Call Center Management
Performance Measurement
Hourly rate $30.00 - $30.00
Minimum project size $1K+
Agency size 2-10 workers
Member since May 19, 2025
Elite Live Transfer Avatar

Elite Live Transfer

Rawalpindi, Pakistan

At Elite Live Transfer, we specialize in delivering high-quality, real-time live transfers exclusively for U.S.-based mortgage lenders, brokers, and licensed Medicare agents. Our mission is simple: to connect your team with verified, ready-to-convert prospects who are actively seeking solutions, right when they’re most interested. We combine performance-driven strategies, expert lead qualification, and full regulatory compliance to become your trusted partner in lead generation. Why Top Lenders & Agents Trust Precision Connect: Exclusive, High-Intent Leads You’ll never compete with other buyers, every call is live, direct, and 100% exclusive to your business. Built for U.S.-Based Lenders We understand your goals and regulatory landscape. Every script, filter, and campaign is tailored to meet U.S. market expectations. TCPA, CMS & DNC Compliant We protect your brand and licensing with strict adherence to all compliance protocols, including TCPA, CMS guidelines, and National Do-Not-Call lists. Custom Filters & Warm Handoffs From credit score to property type, or from plan eligibility to state-specific requirements, you define your lead criteria, and we deliver accordingly. U.S. Management, Global Reach With U.S.-based leadership and expertly trained offshore agents, we offer premium service at scalable pricing. Our Services Mortgage Live Transfers Connect directly with homeowners actively seeking mortgage services. Each caller is qualified, interested, and ready to talk now. Transfer Types We Offer: Refinance (Rate & Term / Cash-Out) Reverse Mortgage (62+) FHA / VA / Conventional Purchase / Pre-Qualification Leads HELOC & Equity Loans Key Features: Credit score, LTV, and income-based filtering Warm transfers with real-time data handoff Full TCPA & DNC compliance Campaign-level performance insights Medicare Live Transfers Reach seniors and eligible individuals ready to discuss Medicare Advantage, Supplement, or Dual-Eligible plans. Transfer Types We Offer: Turning 65 (T65) MAPD / Med Supp Medicaid + Medicare (Dual Eligible) Low-income subsidy screening (Optional) Key Features: Target by age, location, plan interest CMS-compliant lead generation Licensed-agent ready transfers Coverage during AEP, OEP & SEP Campaign Design & Compliance Consulting Need help launching or scaling your campaign? We assist U.S.-based lenders and agents in building profitable and compliant outreach programs. What We Help With: Script creation & refinement Compliance review (TCPA, CMS, DNC) Filtering strategy based on lender criteria Performance optimization insights Let’s Grow Your Pipeline Whether you're a seasoned lender, Medicare agent, or a sales manager building a high-performing team, Precision Connect is here to deliver what matters most: quality conversations that close. Reach out today to schedule a strategy call. Let’s connect you with your next best client, live and ready.

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Sales Funnel
Lead Generation
Call Center Management
Cold Calling
Healthcare
Real Estate Lead Generation
VoIP
Hourly rate $12.00 - $12.00
Minimum project size $5K+
Agency size 11-50 workers
Member since May 14, 2025
Pro Lead Transfers Avatar

Pro Lead Transfers

Islamabad, Pakistan

Welcome to Pro Lead Transfers, Your Trusted Partner in Live Transfers for Mortgage & Medicare Leads At Pro Lead Transfers, we specialize in delivering high-converting, compliant, and qualified live transfers for Mortgage Refinance, Reverse Mortgage, Purchase, and Medicare Advantage/Supplement plans. Our mission is simple to connect you with real people in real-time, who are genuinely interested in your services. Why Choose Us? 100% Exclusive, Real-Time Transfers We never recycle leads. Every call we transfer is live, exclusive, and tailored to your campaign’s criteria, ensuring high intent and better ROI. TCPA & CMS Compliance Your peace of mind is our priority. We strictly adhere to all regulatory standards including TCPA, CMS, and DNC compliance to protect your brand and ensure ethical marketing. US-Based and Offshore Teams With a combination of experienced US-based agents and rigorously trained offshore professionals, we offer scalable, cost-effective solutions without compromising on quality. Pre-Qualified Callers Every transfer is carefully pre-screened using your custom script or filters. Whether you're targeting specific loan types, age ranges, insurance status, or household income, we deliver only the prospects that matter to you. Transparent Reporting & Performance Tracking We believe in full transparency. You’ll have access to detailed performance metrics, call recordings, and real-time reporting to help you measure results effectively. What We Offer: Mortgage Live Transfers Refinance, Reverse, FHA, VA, and Purchase Leads Homeowners only DTI, LTV, and Credit Score Filtering Warm Handoff with Complete Call Notes Medicare Live Transfers Turning 65, Dual Eligible, MAPD, and Med Supp Leads Licensed-agent-ready calls Age, zip code, and plan-specific filtering Full compliance with CMS marketing rules Our Promise We’re not just another lead vendor, we’re a strategic extension of your sales team. Whether you're a solo closer or a large brokerage, we’ll help you scale your outreach with confidence and consistency. Ready to grow with quality conversations? Let’s talk.

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Sales Funnel
Lead Generation
Call Center Management
Cold Calling
Healthcare
Real Estate Lead Generation
VoIP
Hourly rate $18.00 - $18.00
Minimum project size $5K+
Agency size 11-50 workers
Member since May 14, 2025
RCC Outreach Avatar

RCC Outreach

New Cairo, Egypt

RCC Outreach is a specialized outbound call center designed to help U.S.-based businesses generate high-quality leads through structured outreach campaigns. What started as a real estate-focused service has evolved into a results-driven outreach agency supporting clients across multiple niches — including land investors, realtors, wholesalers, roofing contractors, and business brokers. We deliver value through a powerful combination of: Cold Calling – Outbound campaigns handled by fluent, well-trained agents who follow proven sales frameworks tailored to each industry. SMS Texting – Mass texting campaigns with real-time response handling and lead qualification. Skip Tracing – Accurate and fast data sourcing to identify property owners or business decision-makers. Automation – Seamless systems for CRM integration, lead delivery, campaign reporting, and consistent follow-up. What sets us apart is our commitment to both quality and scalability. Our clients have consistently seen 5–8x ROI within the first year, and many go on to establish long-term partnerships after a successful trial. We don’t just offer outreach — we help businesses build a repeatable acquisition machine, backed by a dedicated team and tested workflows. Whether you're in real estate, home services, or business sales, RCC Outreach is built to help you scale outreach without increasing operational stress.

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SMS Module Setup
Real Estate Cold Calling
Partnership & Collaborations Outreach
Call Center Management
Cold Calling
SMS
Automated Workflow
Hourly rate $6.00 - $9.00
Agency size 11-50 workers
Member since May 12, 2025
3WIN AI Avatar

3WIN AI

Singapore, Singapore

We deliver end-to-end AI-powered customer experience solutions, specifically designed for growing e-commerce businesses and online retailers. Our fully managed BPaaS services seamlessly integrate advanced AI with expert human teams, providing 24/7 omnichannel support in 60+ languages. We excel in smart response handling, real-time translation, and leveraging data-driven insights to optimize every customer interaction. Our commitment to global compliance (GDPR/HIPAA/ISO certified) ensures secure and reliable operations, while our efficient model typically achieves up to 40% cost savings compared to in-house operations. Specializing in sales conversion optimization, back-office automation, and comprehensive multilingual customer support, we empower businesses to scale efficiently and enhance customer loyalty. Contact us today for a free consultation to discover how our tailored solutions can transform your customer service and drive your e-commerce growth."

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AI Chatbot
Call Center Management
Business Process Outsourcing
Chatbot Training
BPO Call Center
Customer Service
Hourly rate $5.00 - $5.00
Agency size 51-200 workers
Member since May 12, 2025
Hands-on Growth Avatar

Hands-on Growth

Tabaco, Philippines

Hands-On Growth Agency is a results-driven sales agency dedicated to helping businesses scale through personalized, hands-on solutions. We specialize in sales development, lead generation, pipeline management, and appointment setting, offering end-to-end services tailored to meet your unique growth needs. With a focus on strategy, execution, and conversion optimization, we help companies accelerate revenue, improve client engagement, and optimize their sales processes. Whether you're looking to expand your sales team, refine your outreach, or close more deals, our experienced team is here to drive measurable results.

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Marketing
Lead Generation
PipelineDeals
Call Center Management
Management Development
Sales Coaching
Sales & Marketing
Hourly rate $8.00 - $15.00
Agency size 2-10 workers
Member since May 8, 2025
J&J Solutions Avatar

J&J Solutions

Lahore Cantt, Pakistan

The Virtual Powerhouse Behind 1,500+ Properties Worldwide At J&J Solutions, we’re more than just virtual assistants — we’re your fully remote operations team built for scale, speed, and excellence. With a highly skilled team of 40+ professionals and a portfolio of 1,500+ properties across the US, UK, Canada, Europe, and the UAE, we empower property managers and hosts to grow without limits. Whether you're managing short-term, mid-term, or long-term rentals, we provide turnkey virtual support that covers every aspect of property operations — from onboarding to guest communication to performance optimization. What We Do Best: ✅ New Property Onboarding – From scratch to live: we handle listings, syncing calendars, pricing tools (like PriceLabs), cleaning apps, guidebooks, automated messages & more ✅ 24/7 Guest Support – Fast, friendly, and professional responses across time zones ✅ OTA & PMS Management – Airbnb, VRBO, Booking.com, and platforms like Guesty, Hostaway, Hospitable, Lodgify, etc. ✅ Dynamic Pricing & Revenue Optimization ✅ Reservation Management & Calendar Coordination ✅ Maintenance Coordination & Vendor Management ✅ Review Monitoring & Dispute Handling ✅ Custom Guidebooks, Message Flows & Automation Setup We’ve perfected the property onboarding process so you don’t lift a finger. From creating listings to integrating tools and systems — we get your property live, optimized, and connected in record time. Our clients rely on us because we deliver: ✔️ Faster response times ✔️ Higher guest satisfaction ✔️ Better reviews ✔️ More bookings — and less stress With J&J Solutions, you're not hiring an assistant — you're plugging into a proven property management engine that runs on process, precision, and performance. 📩 Reach out today to see how we can take operations off your plate and help you scale with confidence.

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Virtual Assistance
Call Center Management
Property Management Software
Customer Experience
Customer Development
Property Management
Customer Care
Hourly rate $10.00 - $20.00
Agency size 11-50 workers
Member since May 5, 2025
Wijngaarde Ventures Avatar

Wijngaarde Ventures

Paranam, Suriname

About Wijngaarde Ventures: At Wijngaarde Ventures, we specialize in connecting people, opportunities, and success. Whether you’re searching for top talent, reliable leasing solutions, or quality products, we act as your trusted partner every step of the way. Our focus is clear: Recruit. Lease. Sell. Succeed. We bridge the gap between ambition and achievement—helping businesses grow, individuals find opportunities, and clients meet their goals with confidence and efficiency.

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Marketing
Sales & Inventory Entries
3D Architectural Visualization
Copywriting
Virtual Assistance
Call Center Management
Customer Support
Hourly rate $7.00 - $7.00
Minimum project size $5K+
Agency size 2-10 workers
Member since Apr 29, 2025
BusSystem Avatar

BusSystem

Kyiv, Ukraine

Ride & travel
tech mobility
SaaS platform powering next-gen transport operators with real-time booking, API integrations, dynamic pricing, and CRM – across bus, rail, and flight. Power of TMS and reach of GDS in one platform Full control over the transportation business with zero hassle: Cross-platform User Interface, Pricing, Tickets, Scheduling, Dispatching, Routing Management, Accounting, CRM, Analytics, Reporting, Marketing, Asset management, Passenger & Layout Management, BPM Core Platform Features: - One Unified System – no need for multiple tools, web & mobile sales - Automated Route Planning – minimizing empty trips, GDS & OTA Distribution - Flexible Payment Channels – acquiring, wallets, QR, payment getaways - Fleet & Asset Management – GPS tracking & maintenance, on-board sales - Quick Reports & Accounting – reducing manual work, resource planning Additional Platform Features: - JS widget (using the search engine on any instructors) - GP tom (possibility of payment by card through the BusDriver mobile application) - Promocodes (advanced marketing functions) Additional Functions (Optional): - Web & mobile development, branding, multicurrency payment methods, hosting, domain & SSL - AI chat bot, email & SMS service providing - Call center (widget, clients profile for own call center, customer success providing)

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Booking Management System
Ecommerce Website Development
Call Center Management
Payment Gateway Integration
Managed Services
Mobile App Development
Problem Solving
Hourly rate $25.00 - $25.00
Minimum project size $1K+
Member since Apr 29, 2025
MMS Outsourcing Solutions Avatar

MMS Outsourcing Solutions

Lahore, Pakistan

MMS Outsourcing is a leading provider of comprehensive business solutions, specializing in a diverse range of services tailored to meet the needs of Multinational companies. With expertise in Marketing, Data Entry, Insurance Claim processing, Customer Support, IT Support, Sales, and Collection/Billing/Bad Debts management, we deliver top-notch solutions to streamline operations and enhance efficiency. Our team of over 160 highly skilled agents is dedicated to delivering ROI-driven results. We've helped our clients generate more than $20 million in revenue through a relentless focus on quality, supported by real-time reporting and continuous assurance. Our Core Services: Cold Calling & Telemarketing: Our agents are masters of persuasive communication, running high-converting outbound campaigns designed to meet your sales goals. Appointment Setting: We take the guesswork out of prospecting by consistently booking qualified meetings with key decision-makers, keeping your sales pipeline full. 24/7 Customer Support: We offer round-the-clock support via phone, live chat, and email, ensuring your customers are always taken care of. This elevates satisfaction and boosts retention. Virtual Assistance: Our administrative and back-office support frees up your internal teams to focus on core business functions, saving you time and resources. Data Entry & Research: We provide fast, accurate, and reliable data services to ensure your operations are streamlined and efficient. Why Partner with MMS Outsourcing Solutions? What sets us apart is our commitment to excellence. Our agents undergo rigorous training to achieve U.S.-standard accent neutralization, ensuring seamless communication. We operate on a KPI-driven execution model, with performance tracked through real-time dashboards and comprehensive quality assurance. Our technology stack is built for modern sales and support, featuring advanced CRM systems, dialers, VoIP, and monitoring tools. This gives you a clear view of your campaigns' performance and results. Whether you're a startup looking to scale or an enterprise seeking a more efficient solution, our flexible pricing and customizable teams are built to help you grow. Let's discuss how MMS Outsourcing Solutions can accelerate your business's success. Contact us today for a free strategy call.

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Fleet Management
Human Resource Management
Call Center Management
Business Process Outsourcing
Transportation
Debt Collection
Medical Billing & Coding
Hourly rate $5.00 - $5.00
Minimum project size None
Agency size 51-200 workers
Member since Apr 21, 2025

Outsource Oasis

Portmore, Jamaica

Welcome to Outsource Oasis — your trusted partner in delivering world-class BPO, call center, and digital transformation services designed to help your business scale efficiently and affordably. We specialize in providing end-to-end customer support, sales assistance, and CRM setup tailored to your exact needs. Whether you're a startup needing virtual support or an enterprise looking to streamline operations, we're ready to support you with professionalism, speed, and care. What We Offer Customer Support (Phone, Chat, Email, Technical Support) Inbound & Outbound Call Center Services Lead Generation & Appointment Setting CRM Implementation (Salesforce, HubSpot, Freshdesk & more) Virtual Assistance & Admin Support Helpdesk & IT Support Services B2B & SaaS Support Solutions Why Work With Us? Based in Jamaica, offering English-speaking, culturally aligned support Available 24/7 to serve global time zones Scalable team to match your growth Trained agents with strong communication skills and customer empathy Committed to quality, compliance, and long-term partnerships Whether you're looking for one rockstar agent or a full support team, Outsource Oasis is here to help you focus on growth while we handle the rest. Let’s connect and build something amazing together.

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Technical Support
Call Center Management
Customer Retention
Helpdesk
Customer Experience
BPO Call Center
Digital Transformation
Hourly rate $33.90 - $115.00
Agency size 11-50 workers
Member since Apr 19, 2025

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Frequently asked questions

What is a call center agency?

A call center agency is responsible for managing one or more call centers. Call center agencies often supervise large teams of call-center representatives and are tasked with ensuring customer satisfaction by the companies that engage their services.
Call center staffing agencies specialize in filling call center jobs and often on board and train call center professionals. While outsourcing customer support is increasingly popular, some companies operate in-house call centers and prefer to engage customer service representatives via direct hire.

What is the purpose of call centers?

A call center is responsible for handling inbound or outbound communications on behalf of a company.
At an inbound call center, agents answer telephone inquiries from customers, potential clients, job seekers, and other callers. At an outbound call center, reps place calls to customers for sales, surveys, debt collection, or to follow up on a previous inbound call. Whether the call is inbound or outbound, call center agents are expected to be friendly, helpful, and to take a personalized approach to their job.
When a call center handles other types of communications apart from inbound and outbound telephone calls (such as emails and text messages), it is known as a contact center.

What are the benefits of using call center agencies?

It is expensive and time-consuming for companies to operate in-house call centers and help desks. Organizations can save money and ensure a better customer support experience by forging partnerships with call center operators and customer service staffing agencies. Freed from handling the hiring process for customer service jobs, businesses can concentrate on higher-value tasks.

What is a typical day like for a call center agent?

Call centers often operate around the clock, which means a typical day for a call center agent can start at any hour. At an inbound call center, agents are expected to take up to 50 calls a day and offer personalized, thoughtful solutions to any problems customers may have. If they can't resolve a customer's issue, an agent may need to transfer the call to the center supervisor or other authority.

What is the average salary of a call center agent?

The average monthly pay for call center positions is $2,719 per month or around $16 per hour. This is the national average for the United States, and call center agent pay may vary by city, state or region. You can check rates for call center workers on Upwork to compare what freelancers are making, as well.
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