Hire the Best Italian Specialists
in Egypt

Hi , 👋 😀 My name is Taha Nabil. I am a multilingual professional fluent in Italian, English, and Arabic. University & degree ✅️ I hold a degree from Cairo University and an Italian language certification (CILS C1) from the University of Siena, which allows me to communicate professionally with Italian-speaking clients and customers. *️⃣ Experiences ✅️ E-Commerce Italian and English support services & social media I worked for three years at Amazon as an Italian Chat Support Specialist, handling pre-sale and after-sale inquiries, B2B support, and assisting customers through chat and social media channels. During this period, I consistently maintained high performance, received official High Performance recognition, and was promoted to support quality-related tasks to help maintain service standards and customer satisfaction. 🏴 In addition to my work at Amazon, I also worked as a freelance Italian Chat Support agent for several international e-commerce websites, including platforms such as Zaful, Rose Gold Sale, and similar online stores. Through this experience, I developed strong expertise in handling e-commerce customer issues and managing customer communication efficiently. ✳️After that, I worked for approximately four years as a freelance Italian Customer Support Specialist for the international furniture e-commerce company vidaXL in the Netherlands. In this role, I handled multiple communication channels including ( Italian phone support, chat support, email support, and social media support). My responsibilities also included B2B customer support, assisting business clients with orders, logistics coordination, and shipment-related issues. Through this experience, I developed strong expertise in European logistics processes, including working with Italian customs procedures, handling VAT-related questions, refunds, and supporting customers with tax-related inquiries related to European transactions. 🏁 Platforms & CRM During these roles, I gained extensive experience using customer support and collaboration tools such as Zendesk, Jira, Slack, and OMS systems, with around six years of experience working with Zendesk in particular. ✅️Technical experience I also have strong experience in technical customer support. I worked as a Technical Chat Support agent for Samsung through Sykes, where I handled troubleshooting and guided customers step-by-step to resolve device issues or refer them to service centers when necessary. I also worked as an Italian Technical Support specialist for Realme devices, assisting customers with troubleshooting for smartphones, IoT devices, and accessories. In addition, ✅️ Sales experience I have experience in e-commerce sales, including recovering abandoned carts, managing orders and shipments, and assisting customers through WhatsApp sales channels. I also participated in promoting online exhibitions for Italian food and beverage companies through outreach and networking on LinkedIn and other professional platforms. ✅️Data Stewart and product translate experience Regarding data-related roles, I worked as a Data Steward and Data Entry specialist. My responsibilities included verifying and analyzing data provided by clients, contacting hospitals and different organizations to validate and enrich the data, and ensuring that the information collected was accurate and reliable. I also worked on product data management and translation, translating product descriptions from English into Italian for website listings. I am reliable, detail-oriented, and committed to delivering high-quality work while meeting deadlines. I would be happy to discuss how I can support your project.

I'm a graduate of the faculty of languages. I'm a fluent Italian and English speaker. Ever since I was a child, I’ve always had a genuine interest in people and a gift for communicating with all kinds of different folks. That, and my undying love for productivity and organization, is what I would bring to the table for you. I have a great experience in the administration field, Email marketing, social media care at beIN SPORTS channels with the Italian and English language, and an educational experience in the Italian language. I have a great experience in the chat customer care field with the most famous Italian companies like Amazon.it and Uber Eats Italy. 🏆 Full of energy and ready to hustle under pressure, I am an experienced communicator, always striving to deliver the best service in a variety of fields. 🏆

With over 14 years in technical support and the BPO industry, I've driven success for global brands through innovative solutions and exceptional service. I have successfully worked with global brands such as Amazon, Seagate, LaCie, Tumblr, Jotform, SITE123, WordPress, Concentrix, and Stream Global Services. My expertise spans customer service, technical troubleshooting, SaaS support, and website management. Key Skills and Expertise: Leadership & Service Delivery: - Team Leader, Trainer, and Service Delivery Manager; managing escalations, mentoring new hires, delegating tasks, overseeing service delivery, monitoring KPIs, implementing process improvements, and maintaining strong client relationships. AI & Technology: - Proficient in AI tools to generate professional content (videos, marketing plans, images, websites, applications); expert in Vibe coding; hands-on with all major AI platforms and features; continuously adopting the latest technologies to optimize workflows, creativity, and productivity. Automation & Integrations: - Skilled in building automations, integration workflows, and conditional logic using Zapier, Integromat (Make), Automate.io, Pabbly Connect, Microsoft Power Automate, and Workato; connecting apps like Gmail, Slack, Trello, Google Sheets, HubSpot, Shopify, WordPress, Jotform, Asana, and more to streamline operations and enhance efficiency. Application Testing & UX: - Experienced in testing apps and software, providing detailed analyses to improve performance, usability, and end-user experience; identifying issues and suggesting optimizations for seamless, engaging outcomes. Web & Marketing Skills: - WordPress management, HTML/CSS customization, SEO optimization, Jotform integrations, and Meta Ads campaigns—helping businesses enhance online presence and streamline operations. I am driven by dedication, passion, and a commitment to excellence, believing that no challenge is too big when approached with focus and determination.

I’m Menatalla — a multi-disciplinary professional specializing in Virtual Assistance, Data Entry, Admin & Excel Support, and Customer Service. I help businesses and individuals manage their administrative tasks efficiently, providing organized data management, accurate Excel reporting, and excellent client support. In less than 5 months on Upwork: 🌟 Completed 9 successful projects 💰 Earned $1,500 ⭐ Maintained an average 5-star rating 🔁 Many clients returned for repeat work What I Offer: 📊 Accurate data entry using Excel and Google Sheets 🗂 Administrative support including document formatting, file management, and task organization 📧 Email and customer support with prompt, professional responses 📈 Creation and management of spreadsheets, dashboards, and reports 🛠 Assistance with project organization and workflow optimization Why Choose Me: ✔️ High accuracy and strict adherence to deadlines ✔️ Organized and detail-oriented approach ✔️ Excellent communication with clients ✔️ High-quality results with complete confidentiality ✔️ Proven experience with repeat clients who trust my work If you’re looking for a reliable Virtual Assistant, Data Entry Specialist, or Admin Support professional who delivers precise work while respecting your time and privacy — I’m ready to help bring your projects to success. 🚀 📩 Contact me today to get started

Top-Rated Audio & Localization Team | AI Data Training | Global Native Speakers | High-Scale QA ​The Proposal/Profile Body ​Struggling to find high-quality, diverse linguistic data for your AI models? Meet your all-in-one execution partner. ​Hello! I am a professional Voice Artist and Quality Assurance (QA) Specialist leading a global network of native speakers from every corner of the world. We don’t just deliver content; we deliver human-centric data that makes AI smarter. ​Why Partner With Us? ​In the fast-paced world of AI and Machine Learning, generic data isn't enough. We provide: ​Global Reach: Access to a vetted team of native speakers covering dozens of languages and dialects. ​AI Training Expertise: Specialized in Speech Collection, Transcriptions, and Linguistic Tagging. ​Bulletproof QA: Every deliverable undergoes a rigorous Quality Assurance process to ensure 99% accuracy. ​Massive Scale, Record Time: We thrive on large-scale projects. Our workflow is optimized to handle high volumes without compromising on deadlines. ​Competitive Pricing: Premium global quality at rates that respect your project’s budget. ​Our Core Services: ​Voice Over & Speech Collection: High-fidelity recordings for TTS (Text-to-Speech) and voice recognition training. ​AI Data Annotation: Precise labeling and categorization for linguistic models. ​Professional Translation: Culturally nuanced localization by native experts. ​End-to-End QA: Comprehensive testing and validation for audio and text projects.

Hi! I’m Mina, a reliable Customer Support and Data Entry Specialist with 3+ years of experience working with global companies. I handle customer inquiries, solve issues quickly, and manage data with accuracy and efficiency. I’m a fast learner who adapts quickly to new tools and workflows. I speak Arabic (native), English (upper-intermediate), and Italian (advanced), which helps me support customers from different backgrounds. I’m fast, detail-oriented, and easy to work with. Whether you need customer support, data entry, or admin assistance, I’m here to help keep your work organized and your customers satisfied.