Find the World's Best Customer Service Representatives

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What our customers are saying

At a Glance: Customer Service

Good customer service is as much about creating positive public awareness and goodwill for your company as it is about troubleshooting ongoing issues your customers might face, before they escalate into a bigger problem. That’s why it’s important to build a specialized team to tackle this key role the right way. After all, consumers generally tell more people about a terrible experience with a company than they do when they have a great interaction.
The best customer service agents are personable, friendly, resilient, and upbeat. They know how to interact with people in a positive way, regardless of how the interaction starts out. On Upwork, you’ll find agents who can help you keep your customer base satisfied, by working directly with customers via phone, email, live chat, social media, and other common support methods. Beyond troubleshooting, skilled agents can gather useful feedback to help improve your business and refine your customer service processes.

For Clients

Writing a Job Description to Find a Great Android Developer

After you’ve fleshed out your idea for an Android app, it’s time to find a developer to turn ideas into a tangible app. Here’s a look at what Android developers do so you can write a job description to attract the best one for your project.

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October 19, 2016


5 Tips for Staying Creative While Running Your Own Business

The best entrepreneurs know that being able to quickly solve problems, come up with new projects, and stay alert to trends are all keys to success. Here are five tips to help spark and sustain your entrepreneurial creativity.

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October 19, 2016

Web Development

Tips and Best Practices for the AngularJS Framework

AngularJS is one of the most popular JavaScript libraries for front-end development, but even long-time JS developers find some parts of AngularJS a bit challenging. If you’re diving in for the first time or just looking for a better way to manage your Angular projects, here are some tips to help you along the way.

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October 18, 2016

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