Top 50+ Call Centers agencies

Find a Call Centers agency to get even the most complex work done fast.

Call Centers image

Trusted by leading brands and startups

Browse top agencies

Explore 50+ Call Centers Agencies on Upwork

Teleyan Call Center Avatar

Teleyan Call Center

Nor Artamet, Armenia

Teleyan Call Center is a growing company operating worldwide focusing on inbound/outbound call center services. We are offering high quality services in all major voice and non- voice segments for small and large enterprises worldwide by meeting all quality standards and delivering requirements successfully. Our solutions and effective call center strategies are here to ensure that business runs smoothly and effectively, and at a low cost to you.

Read more
Call Center Management
Customer Support
Live Chat Operator
Dispatch
Social Media Management
Content Marketing
Hourly rate $8.00 - $8.00
Agency size 2-10 workers
Member since Oct 26, 2019
OnCalla LLC Avatar

OnCalla LLC

Sheridan, United States

Provide service related to your companies: Inbound calling needs Outbound calling needs Virtual Assistant Virtual Receptionist Data Entry Appointment Settings or any other administrative related tasks

Read more
Outbound Sales
Call Center Management
Customer Support
Data Entry
Order Entry
BPO Call Center
Virtual Assistant
Hourly rate $4.40 - $5.00
Agency size 11-50 workers
Member since Oct 11, 2019
WTT Business Solutions Avatar

WTT Business Solutions

Rizal, Philippines

Equipped with over 14 years of combined working experience handling graphics design, branding, photo enhancements, project management, and social media management, and contact center operations. Core competencies include Multimedia: Logo Design, Social Media Ads (Facebook, Instagram, Google, Twitter), Visual Tweets, Info-graphics, E-books, Presentations, PPT Lessons, Wireframes or Web design, Marketing Collateral Design, Online Banners, Magazine Covers, 3D Render, Web Development, Marketing programs for internal and external affairs. Social Media Marketing and Management Content Creation and Curation, Editorial Calendar, Community and Page Moderation, Social Analytics. Contact Center Operations Lead Generation, Appointment Setting, Telemarketing, Inbound/Outbound Sales, Customer Service.

Read more
Web Design
Lead Generation
Multimedia Design
Call Center Management
Social Media Marketing
BPO Call Center
Infographic
Hourly rate $3.00 - $10.00
Agency size 2-10 workers
Member since Oct 11, 2019
GreenWatt Consulting Avatar

GreenWatt Consulting

Durham, United States

GreenWatt Consulting is an agency that works with fortune 2000 companies to help them with all of their marketing needs. We are a full fledge marketing group that specialize in Lead Generation, Paid Advertising, Funnels, Websites, Copywriting, Inbound Marketing, Lead Nurturing and a full fledged US based call center. GreenWatt Consulting also has developed a proprietary AI software CRM which allows us to do comprehensive Data Reactivation ( generating sales and activity from your database of old clients) as well as the most in depth lead nurturing system available. This is even further optimized with our 150 person US based call center thats trained in closing increasing conversions for our clients. We are a marketing and consulting company who views ourselves as a financial institution. By that, we mean that we focus all of our work around two metrics (Revenue and Profit for our clients). We understand that any of our work should be generating a healthy ROI for our clients weather it be helping them scale, brand, break into new markets, ect.

Read more
Facebook
Copywriting
Call Center Management
ClickFunnels
Ad Copy
Organic Traffic Growth
Sales Funnel Copywriting
Hourly rate $70.00 - $150.00
Agency size 11-50 workers
Member since Sep 26, 2019
Calyxta BPO Avatar

Calyxta BPO

San Jose de Buenavista, Philippines

Calyxta Business Process Outsourcing is the brainchild of Busalian Digital Arts, a multimedia and advertisement company. Busalian Digital Arts primarily focused on Audio Recording, Summer Arts Programs, and Music and Film Production; until we started receiving proposals and projects for audio transcription, subtitling. Currently, we have a client-base of five different foreign company, and decided to venture into ESL and BPO Services. Thus, Calyxta Business Process Outsourcing was born.

Read more
English Tutoring
Call Center Management
Digital Design
General Transcription
Adobe Photoshop
Virtual Assistant
Customer Service
Hourly rate $15.00 - $20.00
Minimum project size None
Agency size 11-50 workers
Member since Sep 13, 2019
EverUp Marketing & Production Avatar

EverUp Marketing & Production

Tirana, Albania

TIK, is a premier multi-service provider with 15 full-time dedicated and amazing people that do their best to succeed in everything they do. Tik, has a wide range of services starting from social media marketing, to project managing. Below I will briefly present you all our departments and services. EverUp Consulting - Marketing & Design (born in 2019) 1. Social Media Marketing 2. Email Marketing 3. Lead Generation Services (Google, Facebook, instagram, LinkedIn) 4. Website Setup. 5. Branding. Travel & Tours (born in 2017) 1. Full travel schedule and itinerary (flight, hotel, tours, guide, rentals) 2. Private tours 3. Food Tours 4. Luxury Tours 5. Daily rentals and accommodation. Translation Services. (All languages to all) 1. Sworn & Certified Translations 2. Sworn Interpreting 3. Proofreading Project Management, Research and Immigration Services. (Born in 2017) 1. Full market research for business setup. 2. Project Management for all niches of businesses. 3. Full relocation assistance. 4. Business setup, visa, work permit, residence application ect. 5. Worldwide Visa Application (with a success rate of 98.5%) 6. Virtual Assistants Teams. Real Estate - Properties & All (born in 2017) 1. Buy a Property 2. Sell a Property 3. Rent a Property 4. Property Management for daily rentals. TIK was founded in 2017, and since that year we have been just succeeding. If you feel like you need one or more of our services, feel free to schedule a call and arrange a mixed package that fits you and your business needs.

Read more
English to Albanian Translation
Call Center Management
Google Ads
Researcher
Social Media Marketing
Language Interpretation
Google AdSense
Hourly rate $30.00 - $100.00
Minimum project size None
Agency size 11-50 workers
Member since Sep 12, 2019
United Computer Solutions Avatar

United Computer Solutions

Chicago, United States

Highly skilled professional Marketing & Business Strategy Consultant with world class quality delivery services. Major skills include, devising corporate branding, online marketing strategies such as, Google AdWords, Pay per Click campaign, paid and organic lead generation, social media management, digital marketing, Graphic Design, Web Development, Software Development, Contact Center Services, Business Process Outsourcing (BPO) & Knowledge Process Outsourcing (KPO). Having decades of experience with 100s of satisfied clients, our mission is that 'You Aim & We Deliver'.

Read more
Web Development
Digital Marketing
Lead Generation
Graphic Design
PPC Campaign Setup & Management
Call Center Management
Google Ads
Hourly rate $15.00 - $55.56
Minimum project size None
Agency size 51-200 workers
Member since Aug 16, 2019

OrisysIndia Consultancy Services

Trivandrum, India

I am a professional with over eight years of experience in customer support. I have worked in multicultural work environment and has got exposure working with US, UK and Middle East clients. I love working with customers and it gives me immense pleasure while resolving their issues. I take challenging situations and drive/motivate the team to meet every single customer requirements with in SLA.

Read more
Business Operations
Call Center Management
PHP
Staff Recruitment & Management
Training & Development
BPO Call Center
Laravel
Hourly rate $18.00 - $18.00
Agency size 51-200 workers
Member since Jul 25, 2019
VA WORLD Avatar

VA WORLD

Ouarzazate, Morocco

Contact us before ordering! This is to avoid confusions about the task and our availability. Welcome to my Gig! Want to have a Virtual or Data Entry Assistant for as low as $3? Looking for someone to be trained and do your works? Or looking for someone to do daily/weekly/monthly tasks such as: - Manual Typing - Copy-Paste - PDF to Word/Excel, Word/Excel to PDF, Edit PDF - Spreadsheet or Word related Tasks - Admin Support, Email Support, Chat Support, CSR (no calls) - Basic Photoshop - Product Upload - Social Media Posts - Internet research.data mining, social media, Youtube customization. - MS Office - And More... Contact us now! We are ready to work on your tasks. Is your task not listed? Don't hesitate to ask. We are open in accepting other kinds of task. And we would love to work with you as long as you need our service. Contact us before ordering! Let's talk about your projects first. This is to avoid confusions about

Read more
Online Research
Dropshipping
eBay Marketing
Translation
Desktop Support
Arabic to English Translation
Call Center Management
Hourly rate $3.00 - $5.00
Minimum project size None
Agency size 2-10 workers
Member since Jun 24, 2019
Professional Space C.A. Services Avatar

Professional Space C.A. Services

valencia, Venezuela

We help businesses increase sales and improve customer experience through professional bilingual call center services (spanish and english). Our trained agents handle inbound and outbound calls with a strong focus on conversions, customer satisfaction, and brand representation.

Read more
Sales Call
Customer Care
Call Center Management
Data Entry
Hourly rate $3.00 - $5.00
Minimum project size $1K+
Agency size 2-10 workers
Member since May 15, 2019
Multilingual professionnal freelancers: Virtual Assistant, Bookkeeper, Customer Care, Translation, Web developpement, Design and video maker French, Malagasy, English, Spanish, German Avatar

Multilingual professionnal freelancers: Virtual Assistant, Bookkeeper, Customer Care, Translation, Web developpement, Design and video maker French, Malagasy, English, Spanish, German

Antananarivo, Madagascar

Searching for skilled and experienced freelancers? We are here to satisfy you. We can handle all of your needs with our multilingual agent speaking Malagasy, French, English, Spanish, German and Chinese. We have freelancers with more than 10 years experiences on the team as Virtual Assistant, Customer Support, Webmaster and Web designer, Translator and Writer, Proofreader, Video Maker and many other skills. If you need anything, please feel free contacting us, your satisfaction and the quality of the work is our only goal.

Read more
Email Support
Phone Support
Call Center Management
Customer Support
Shopify
Adobe Illustrator
Zendesk
Hourly rate $15.00 - $15.00
Member since May 10, 2019
OPEX — Operational Excellence Avatar

OPEX — Operational Excellence

Manila, Philippines

OPEX Philippines prides itself on service delivery excellence. We want our clients to experience an unparalleled level of service delivery in the execution of agreed goals and objectives. Our clients tell us we’re the best at what we do because we listen, we advise, and we deliver – no matter what the challenge.

Read more
Email Support
Graphic Design
Call Center Management
Shopify
Amazon Seller Central
Adobe Photoshop
Online Chat Support
Hourly rate $15.00 - $15.00
Member since May 9, 2019
NexPk Medical Billing Avatar

NexPk Medical Billing

Pakistan

-This is "Adeel Murphy" from Professional Billing services working as freelance as well as i have a team. I am Medical Billing Specialist having 10 year or Medical billing experience in Follow up /AR , communication with Office Rep + insurance Rep, Charge posting, Payment Posting, Credentialing, Virtual Assistance.. Worked in Top medical billing companies like MTBC , Bellmedex, Topmedsolutions, Scribealign, (mtbc Top Rank Medical billing company ) as Manager Medical Billing Specialist worked in Multi specialties on Surgeries, orthopedics and sports medicine, pediatrics, internal medicine, orthopedics , Mental Health an much more different specialties. (multiple clients) have strong knowledge of coding, modifiers, procedure and diagnoses comparison, denials. Also i have a team who already handled million dollars happy clients.... worked with clients having multiple providers 1)Orthopedics and suports medicine (1.5M$ collection) 2)Theriveworks LLC (6M$ cllection) 3) Valient (1M$ collection) 4) Dr. United (3M$ collection) Worked on multiple billing software's example below - Prime soft - AdvancedMD - Kareo - Intergy. - Nexgen - practice fusion -therapynotes -RXNT OfficeAllay and much more Mental Health provider/Doctor reference Adam Rogers Contact # 928-830-1401 address: Prescott Arizona USA MS office expert, specially with Excel reporting & excel formulas (vlookup / pivot table)

Read more
Phone Support
Call Center Management
Typing
Data Entry
Medical Billing & Coding
Project Management
IBM SPSS
Hourly rate $3.00 - $3.00
Member since May 7, 2019
eStaff Outsourcing Services Avatar

eStaff Outsourcing Services

Antique, Philippines

eStaff Outsourcing Services is a group of experienced BPO professionals who aim to provide support for budding startups and large companies to scale to the next level, taking advantage of acquired skills and training throughout the many years in the industry. eStaff is composed of 5 (and counting) top notch, multi-faceted Virtual Assistants, Customer Support Representatives, Tech Support, Graphics Designers and Social Media Managers. We have worked for various industries: Real Estate,Medical, Automotive, Hospitality, Personal Development, Construction, SEO and Reputation Marketing from Europe, North America and Asia. Allow us to show you help you grow your business. Let's talk.

Read more
Phone Support
Lead Generation
Call Center Management
Keap
Google Workspace
Administrative Support
Order Processing
Hourly rate $5.00 - $15.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Apr 29, 2019
Access Group (SMC) LTD Avatar

Access Group (SMC) LTD

Multan, Pakistan

Access Group is working on new way of technical works in I.T industry & new way of digital marketing strategy. We are leading company in Uk,USA,Asia , working with more then 50+ companies in different fields and support them to grow up their business with experienced technical and competitive team members . We have more then 25 team members working with mutual collaboration at friendly atmosphere . We do provide all type of new genrations chatbots Chat integration bot : This work in telegram groups also we have a bot which can integrate web chat directly to telegram where from you can talk to you users (website vistors) directly no plugin and download required Social Channel Bot: This Bot works with Facebook, instagram, twitter and multi social channels. Scraper Bot: This Bot can scrap users from facebook and other social media channels and it gave us the list of Users with their specific social media links. We are a team working for crypto's (currencies, Exchanges, ICO listing, Airdrops & Bounty promotions). We specialized in telegram groups, we scrape tele_users to gather crowd (common digital assets interest) We have different social accounts on bitcointalk, steemit, Minds, Sola, *dispora, reddit, fb, linkedin, insta etc (These accounts help us to create good hype among crowd). The good thing is, We are creative content writers. Words play a big role and we know how to use them in a positive manner. We based in Asia. Our team did work for many cryptos to be setup in India, Pakistan, Bangladesh, Afghanistan, Nepal, UAE, Turkey. We can do translation in local languages in these countries.

Read more
Marketing
Cryptocurrency
Graphic Design
Bot Development
Call Center Management
Staff Recruitment & Management
Social Media Marketing
Hourly rate $20.00 - $50.00
Member since Apr 20, 2019
LVN Call Center & B2B Lead Generation Avatar

LVN Call Center & B2B Lead Generation

Porto Alegre, Brazil

LVN revolves around Lead Generation & Telemarketing process brought to a superior level. We assist businesses with reducing financial and time investments in the in-house lead generation and nurturing by delivering potential customers packages qualified according to our customer’s request.

Read more
Phone Support
Lead Generation
Call Center Management
B2B Marketing
Microsoft Excel
Telemarketing
Hourly rate $20.00 - $20.00
Member since Apr 12, 2019
Noble Achievers Avatar

Noble Achievers

Cainta, Philippines

We provide long term exceptional technical and customer service support through phone, email, & chat. Skills were molded and enhanced by our job experiences from different clients since 2008 that guaranteed to qualify your job post descriptions. We have showcased genuine realibity in performing our tasks, thus, made us a quality freelances that can become an asset in achieving your business/company's goal to success.

Read more
Email Support
Phone Support
Call Center Management
Data Entry
Administrative Support
Virtual Assistant
Customer Service
Hourly rate $11.00 - $11.00
Agency size 11-50 workers
Member since Apr 11, 2019
Eden's Virtual Assets Avatar

Eden's Virtual Assets

Baguio City, Philippines

We held several roles such as Customer Service Representative (Phone, Ticket, Email), Customer Retention Specialist and Appointment Setter (Recruiter). I was assigned to work in various accounts like Insurance, Finance, Student Loan Servicing, Data Records Management, Debt Collections, Package Delivery (shipping), E-commerce, TV Satellite Servicing. A proven track record alongside with skills and attitude helps me find Clients as a Freelancer. I've several projects here in Upwork already such as Customer Success Manager, Real Estate Appointment Setter, Administrative Assistant, Job Recruiter, and B2B Telemarketer. Tools: Salesforce Pipedrive Podio Zoho CallRail Mojo Dialer xLite Google Voice Dialer Gmail for Business Google Docs Google Suites Google Keeps Microsoft Office 360 Microsoft Outlook Adobe PDF Editor Image Editing tools AirCall RingIO Onepage CRM

Read more
Phone Support
Call Center Management
Cold Calling
Customer Support
Customer Retention
Administrative Support
Office Administration
Hourly rate $12.00 - $12.00
Member since Mar 19, 2019

Triumph Medical Billing Services

Jaipur, India

Our thinking is like the Medical Billing is more of an art than just a job with us. If you are interested to hire the freelancers than we are here to help you. Now a day's Medical billing companies are not good enough to provide the personal assistance to a small practice and that leads headache to the provider and their staff as well their revenue loss. Keeping the idea in mind, We started to help healthcare providers by moving their billing and claim follow-up work from a billing company to a freelancer. It helped them in increasing their revenue and lowering their billing cost as compare to the large billing companies. We provide assistance to the Healthcare providers in their billing and AR Resolution : Medical Billing and Medical Coding Provider Enrollment & EFT enrollment, Practice Management Health Information Management Invoicing Denial Management AR Management AR Follow up Charge Entry Payment Posting (Electronic and Manual) Patient Billing & Patient Calling. Virtual Assistance Training to the In House Staff Appeals Procedures

Read more
Medical Mastermind Medical Billing Services
Call Center Management
Customer Support
Data Entry
Medical Billing & Coding
Healthcare Common Procedure Coding System
Accounts Receivable Management
Hourly rate $5.00 - $8.00
Agency size 2-10 workers
Member since Feb 28, 2019
e2e Technology Solutions Avatar

e2e Technology Solutions

Dallas, United States

We have a simple approach. Our technology solutions are centered around our talent, exponential technologies and delivering purposeful outcomes for our customers, many which are recognized global brands. We provide these services quietly, choosing to remain behind the scenes. So, we don’t blow our own horn much. We’re not particularly good at that. What we are good at is delivering meaningful and creative services. We are organized around our hundreds of talented expert professionals and associates who are all part of a distributed hub-and-spoke network of centers of excellence (COEs) with the central hub located in Costa Rica. Our name, e2e, was born of the fact that we have the end-to-end scale, infrastructure and technology talent to help our clients execute on their digital transformation. We are driven by process but push innovative thinking towards the best solutions for our clients by using our collective creative brain. We’re able to make meaningful contributions in support of our clients’ digital transformation in a cost-efficient manner because we’re able to execute. We are able to execute because we see each solution, large scales or small, as one that’s co-created with our customers while leveraging our unique delivery centers model. SERVICES OVERVIEW Ground Truth smartSourcing | Minding the gap in Artificial Intelligence & Machine Learning Machines are increasingly evolving from human-controlled, to automated, to autonomous, with the ability to act on their own without human input, that is, in most cases. Though they represent only 5% of all the autonomous tasks to be performed, it’s the 1% – 5% gap that can create the most critical challenges. For instance, how will an autonomous vehicle response at a five-way intersection, when all vehicles arrive at the same time? E2e’s autonomous human execution layer can fill in the gap. e2e Center of Excellence | Nearshore, Onsite & Hybrid Managed Services or T&M Solutions e2e is comprised of a hub-and-spoke network of COEs in the Americas covering key markets and technologies. Through each COE, we work with our ecosystem of clients, global operations and partners to develop leading-edge business solutions and services that drive our clients’ digitalization, performance, results and growth. IoT smartHub | Intellectual property and intellectual capital e2e recognizes that opportunities abound for our clients, many which play a critical role in some facet of the Internet of Things. Through our smartHub, we support our clients in development environments, data acquisition, data aggregation, and both front and back-end applications.

Read more
Artificial Intelligence
Call Center Management
Managed Services
BPO Call Center
Internet of Things
Office 365
Machine Learning
Hourly rate $56.25 - $56.25
Member since Feb 27, 2019

How to hire Call Centers agencies on Upwork

Choose your category

Whatever you need, help is at hand

Browse the agencies

There are thousands to pick from

Invite an agency

Read the profiles and approach your favorite

Start a conversation

Explain your goals and get started

Frequently asked questions

What is a call center agency?

A call center agency is responsible for managing one or more call centers. Call center agencies often supervise large teams of call-center representatives and are tasked with ensuring customer satisfaction by the companies that engage their services.
Call center staffing agencies specialize in filling call center jobs and often on board and train call center professionals. While outsourcing customer support is increasingly popular, some companies operate in-house call centers and prefer to engage customer service representatives via direct hire.

What is the purpose of call centers?

A call center is responsible for handling inbound or outbound communications on behalf of a company.
At an inbound call center, agents answer telephone inquiries from customers, potential clients, job seekers, and other callers. At an outbound call center, reps place calls to customers for sales, surveys, debt collection, or to follow up on a previous inbound call. Whether the call is inbound or outbound, call center agents are expected to be friendly, helpful, and to take a personalized approach to their job.
When a call center handles other types of communications apart from inbound and outbound telephone calls (such as emails and text messages), it is known as a contact center.

What are the benefits of using call center agencies?

It is expensive and time-consuming for companies to operate in-house call centers and help desks. Organizations can save money and ensure a better customer support experience by forging partnerships with call center operators and customer service staffing agencies. Freed from handling the hiring process for customer service jobs, businesses can concentrate on higher-value tasks.

What is a typical day like for a call center agent?

Call centers often operate around the clock, which means a typical day for a call center agent can start at any hour. At an inbound call center, agents are expected to take up to 50 calls a day and offer personalized, thoughtful solutions to any problems customers may have. If they can't resolve a customer's issue, an agent may need to transfer the call to the center supervisor or other authority.

What is the average salary of a call center agent?

The average monthly pay for call center positions is $2,719 per month or around $16 per hour. This is the national average for the United States, and call center agent pay may vary by city, state or region. You can check rates for call center workers on Upwork to compare what freelancers are making, as well.
Schedule a call