Top 50+ Call Centers agencies

Outsourcing Call Center with Representatives currently available for your project. Experience from beginning to end process in business through multiple verticals; Healthcare, Telecom, Travel, Retail, Mortgage, Corporate, etc. Prices for call center offshore work starts 8$/hr consulting $125/hr. Top Competencies for EPICC 1. Call Center Services 2. Efficiency Planning 3. KPI Performance/Analytics 4. Trend Analysis & Analytical Reporting 5. SOP Creation/Modification 6. Complete Business Assessment End to End 7. Process/Journey Mapping 8. Client Communication/Presentation 9. Vendor Management 10. Recognition Campaigns 11. Compensation Development/Assessment 12. P&L Analysis/ Improvement Plans 13. Business Launch/Downsize 14. Leadership Development (Front line through executive) 15. Answering Service / Admin / Front Desk Expertise in the following Verticals • Healthcare • Retail • Telecom • Travel • Ecommerce • Banking & Finance • Government Healthcare • Mortgage Areas of excellence • Sales IB/OB • Back Office • Service • Finance • Marketing

Nitro Impact aids businesses in fulfillment of their business processes in order to deliver world-class services to their customers. Nitro Impact provides Business Process and Call Center Services on multiple areas of the Sales and Service Delivery Spectrum. Whether it is Order Taking, Technical Helpdesk, or any business process that fit your requirement, we're here to help. Established in 2013, Nitro Impact has over a decade of experience in the BPO industry between its founding members. Extensive backgrounds in the fields of sales & telemarketing, customer service, technical helpdesk, online marketing, data entry and transcription with deep exposure in the cultures of English speaking countries where it had ties to Oil & Power, Automotive, Telecommunications, Timeshare, Retail and Online Marketing industries. With members co-located in the same office, Nitro Impact delivers with great efficiency, providing tangible difference versus under-supervised freelancers. Effective leadership and management raises everyone's productivity along with collaboration, and continuous improvement. Since its' inception, Nitro Impact has served the following industries: eCommerce, Membership Retail, Renewable Energy, Financial Services, Healthcare, and Insurance Services. In taking the next step of bringing the company to Upwork, Nitro Impact believes it opens itself to all kinds of opportunities, showing the Upwork Community what kept the company thriving and successful the past 5 years.

Hello! We are Igor Penha and Sandra Penha, together we have an agency with various skills and areas of expertise, our skills are mainly in the area of ​​Customer Service and Customer Support, we have to offer your company the following services: Reply emails using Zendesk. Page management by facebook. Extensive experience with Zendesk, Shopfy, woocommer (querying orders). Telephone service (Inbouns and Outbound)- extraordinary experience. Scripting / Macro Creation. Sales by Phone. Game Testing. Manual Test Execution.