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You will get live chat email customer support on zendesk, freshdesh ,intercom helpdesk
Project details
As a seasoned Customer Service Representative who consistently meets SLAs, I bring strong communication skills and a solid track record of improving customer experiences through the smart use of technology. I’ve worked extensively with CRM tools like Freshdesk and Zendesk, and in previous roles, I successfully increased customer satisfaction by 35% by simplifying and improving support workflows.
I’ve supported customers across various channels—including live chat, email, and social media—and I’m confident managing multiple conversations while staying calm, focused, and solution-driven. I’m also comfortable using tools like Google Workspace, Shopify, Stripe, Monday.com, Zoho Desk, HubSpot, Microsoft Office, and Slack to stay organized and efficient.
What sets me apart is my focus on empathetic, personalized support. I believe every customer deserves to feel heard and valued, and I aim to make each interaction smooth and positive.
I’m available for both short- and long-term projects and can easily adjust to different time zones. I’d love the chance to bring my experience and energy to your team and support your goals with top-tier service.
Looking forward to connecting!
I’ve supported customers across various channels—including live chat, email, and social media—and I’m confident managing multiple conversations while staying calm, focused, and solution-driven. I’m also comfortable using tools like Google Workspace, Shopify, Stripe, Monday.com, Zoho Desk, HubSpot, Microsoft Office, and Slack to stay organized and efficient.
What sets me apart is my focus on empathetic, personalized support. I believe every customer deserves to feel heard and valued, and I aim to make each interaction smooth and positive.
I’m available for both short- and long-term projects and can easily adjust to different time zones. I’d love the chance to bring my experience and energy to your team and support your goals with top-tier service.
Looking forward to connecting!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$280
|
Advanced
$1,100
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 8 | 56 | 240 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $70
Additional Hour of Work
+$5Frequently asked questions
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PD
Paula D.
Sep 19, 2025
Meditation/visualization Experiment Participant
PD
Paula D.
Aug 19, 2025
Meditation/visualization experiment participant
About Marygold
Executive Virtual Assistant | Administrative Support & Scheduling
Lagos, Nigeria - 5:51 pm local time
If your inbox is overflowing, your calendar feels chaotic, and important follow-ups keep slipping through the cracks, I provide proactive administrative support that keeps everything organized and moving forward, so you can focus on growing your business.
With 5+ years of experience supporting executives, founders, consultants, and growing businesses, I help clients reclaim 10–15 hours every week by managing administrative tasks, executive support, scheduling, email management, project coordination, and day-to-day business operations.
I don't just complete tasks, I anticipate needs, prioritize what matters most, streamline administrative processes, and create organized systems that improve productivity and reduce overwhelm. My goal is to become a reliable extension of your team, ensuring nothing falls through the cracks.
HOW I CAN SUPPORT YOUR BUSINESS
✔ Administrative Support & Executive Assistance
✔ Calendar Management & Appointment Scheduling (Google Calendar, Outlook, Calendly)
✔ Email & Inbox Management (Gmail, Outlook)
✔ Client Communication & Professional Correspondence
✔ CRM Management & Customer Follow-ups
✔ Project Coordination & Task Tracking
✔ Team Coordination, Meeting Agendas & Action Items
✔ Data Entry, Online Research & Lead Generation
✔ File & Document Management (Google Drive, Dropbox, OneDrive)
✔ Reports, Presentations & Spreadsheet Management
✔ Travel Planning & Itinerary Coordination
✔ Process Documentation (SOPs) & Workflow Improvement
✔ Customer Support via Email, Phone & Live Chat
RESULTS I HELP CLIENTS ACHIEVE
• Help business owners reclaim 10–15 hours per week through proactive administrative support.
• Maintain organized calendars, inboxes, and client communications to improve daily productivity.
• Coordinate projects, meetings, and follow-ups to keep priorities moving without constant supervision.
• Support accurate CRM management, documentation, and administrative processes that improve team efficiency.
• Deliver reliable, detail-oriented support with professionalism, discretion, and accountability.
TOOLS & PLATFORMS
Google Workspace | Microsoft Office | Asana | Trello | Monday | ClickUp | Notion | Calendly | Canva | DocuSign | Mailchimp | ChatGPT & AI Tools | VOIP Systems
CRM & LEAD GENERATION
LinkedIn Sales Navigator | Apollo | Snovio | GetProspect | Crunchbase | Zoho CRM | Tidio | Tawk
WHO I WORK BEST WITH
• CEOs & Founders
• Coaches & Consultants
• Entrepreneurs & Small Businesses
• Growing Remote Teams
• Busy Professionals
• ADHD Entrepreneurs who need structure without overwhelm
WHY CLIENTS ENJOY WORKING WITH ME
✔ Proactive communication—keeping you informed without being asked.
✔ Strong organization and attention to detail.
✔ Reliable follow-through and accountability.
✔ Ability to work independently with minimal supervision.
✔ Professional, confidential handling of sensitive information.
✔ A solutions-focused mindset that keeps projects moving forward.
If you're looking for a dependable Administrative Support & Executive Virtual Assistant, who can manage your inbox, organize your calendar, coordinate projects, maintain client communication, and keep your daily operations running smoothly, I'd love to support your business.
Send me an invitation with a brief description of your needs, and I'll respond within 24 hours with a clear plan for how I can help streamline your workflow, save you valuable time, and support your business goals.
Steps for completing your project
After purchasing the project, send requirements so Marygold can start the project.
Delivery time starts when Marygold receives requirements from you.
Marygold works on your project following the steps below.
Revisions may occur after the delivery date.
Delivery time starts when i receives requirement from you
Customer Support Specialist And Live Chat Agent For Zendesk
I will support customers on Zendesk, Freshdesk, Intercom, and LiveChat.