Hire the Best French Specialists
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🇬🇧 I am a native Italian Translator and voice over talent specializing in Audiovisual Content. I translate and adapt scripts from English, French and Spanish into Italian, ensuring natural, fluid dialogues that respect timing, lip-sync and cultural nuances. With two years of training in voice acting and dubbing, I can also provide professional voice recordings for characters, narrations and audiovisual projects. My work combines creativity, precision, and strict respect for deadlines to help you bring your content life for the Italian audience. 💼​SERVICES: ✔️​Translator (EN/FR/ES to IT) ✔️​Script adaptation for Dubbing ✔️​Subtitling and Localization ✔️​Voice acting / Voice over (Italian) 🇮🇹 Sono una traduttrice e doppiatrice italiana specializzata in traduzione audiovisiva. Traduco e adatto copioni dall'inglese, dal francese e dallo spagnolo all'italiano, assicurandomi di ottenere dei dialoghi naturali e fluidi che rispettano i tempi delle battute, il sincronismo labiale e le sfumature culturali. Ho una formazione come attrice doppiatrice, posso aiutarti fornendoti registrazioni vocali professionali per personaggi, narrazioni e progetti audiovisivi. Il mio lavoro combina creatività, precisione e rigoroso rispetto delle scadenze. Contattami e insieme daremo vita ai tuoi contenuti! 💼SERVIZI: ✔️Traduzione (EN/FR/ES to IT) ✔️Adattamento per il doppiaggio ✔️Sottotitolaggio ✔️Voice over

I'm a project manger in the IT field with 8 years of experience. I help companies improve their content, products, and user experience through a unique mix of multilingual communication, QA testing, and AI-powered workflows. With experience in IT project management and quality assurance, I understand both the technical and business side of digital products. What I can help you with: - Multilingual translation & localization (IT, EN, DE, ES, FR) - Copywriting for emails, newsletters, and marketing campaigns - QA testing for websites, apps, and digital platforms - AI data annotation and recording projects - Content optimization using tools like ChatGPT Why clients choose me: ✔ Strong attention to detail (QA mindset) ✔ Fast and efficient delivery using AI tools ✔ Clear communication across multiple languages ✔ Reliable and organized (project management background) Let’s work together to improve your product and grow your business .

I am a native Italian but I speak also English and French. I studied at British Council and I pass F.C.E exam (5th level). I have 15 years experience in SEO copywriting, creative copywriting and web editing. I write articles, blog posts, persuasive and optimized texts for corporate websites, e-commerce, brochure, and I can project effective newsletter. I'm serious, punctual and precise. I used to work under tight deadlines, delivering excellent results.

🥇 Top Rated freelancer with 100% Job Success after over 50+ jobs and 1000+ logged hours 🎓 6 years experience within Translation, Copywriting, SEO, Proofreading and more 🌍Bonus: I can also translate from French and Italian * Check out the client feedback's below for what they have to say about my work

🏆 Top Rated Plus Freelancer 🏆 100% Job Success ✅ 18k+ Total Hours of Work English 🇺🇸, Italian 🇮🇹 If you're looking for a highly reliable professional to manage your e-commerce operations, customer support flows, and backend processes with precision, you've found the right person. I am a Customer Care, Ecommerce Operations, and CRM Expert with more than 18,000 hours worked on Upwork. I help businesses streamline their operations, enhance customer satisfaction, reduce inefficiencies, and improve revenue through optimized workflows. What I Can Handle for Your Business 🔹 Customer Support & Operations: Answer customer support questions Handle cases & chargebacks Manage refunds and partial refunds Update and follow up on open refunds Check conversations & train staff Monitor employee performance Reply to all Trustpilot reviews General oversight and issue resolution 🔹 Order & Fulfillment Management: Push pending insured orders Check declined orders Check unshipped orders Cancel orders by customer request Cancel out-of-stock orders Mark returns as restocked and received Daily general health check of operations 🔹 E-commerce Management & Optimization: Store management across Shopify, WooCommerce, Amazon Order processing, returns, exchanges, and inventory flow Product listing optimization Performance monitoring (Conversion Rate, CLV, ROI) Implementation of operational SOPs 🔹 CRM Setup & Optimization: Specialized in Gorgias, Zendesk, and HelpScout Automation of replies, workflows, macros, rules Chatbot and Knowledge Base creation Integration with Shopify, WooCommerce, Amazon Seller Central 🔹 Automation & Efficiency: Building automated flows for CS, logistics, and escalations Email automation (Klaviyo) Process optimization to reduce workload and improve SLA Why Work With Me? ✓ E-commerce Operations Expert with years of hands-on experience ✓ CRM specialist for the most important CS platforms ✓ Dependable and proactive: I work independently and take ownership ✓ Multilingual support: English, Italian, and conversational Chinese ✓ Proven track record with measurable improvements for clients What Clients Say “Dor is a pro! Helped us out finding the problems in our customer care.” “Giovanni is easy to work with, has experience in the field and is a team player.” “Our NPS improved by 40% within 3 months of his work.” “Very reliable and hardworking. Would recommend to everyone needing customer support.” What You Can Expect A fully customized approach to your operations, automation where it matters, improved response times, reduction of errors, and an overall smoother, more efficient customer experience. Ready to take your e-commerce operations to the next level? Let’s talk and build a workflow that fits your business perfectly. Best Regards, Giovanni Dor Daniel ✅E-commerce Manager ✅Customer Service ✅SaaS ✅E-Commerce and Shops ✅Fullfillment ✅AI Platforms ✅Automations

Passionate about bridging language and technology, I am a Multilingual Customer Support and SaaS Specialist with 8+ years of experience providing expert technical support and translation for global clients. I excel at resolving complex issues across live chat, email, and helpdesk systems while delivering exceptional customer satisfaction. Fluent in Italian (Native), French (Native), English (Business), and Spanish (Intermediate). I help SaaS companies provide world-class, multilingual support that boosts user retention and reduces churn. Core Expertise & Achievements: Multilingual Customer Support: Provided live chat and email support for SaaS platforms, troubleshooting HTML, JavaScript, and account issues, improving customer retention, and maintaining a +95% satisfaction score. Technical Tools Proficiency: Expert user of Zendesk, HelpShift, Crisp, MS Rave, Slack, and Notion for efficient ticket management and team collaboration. Translation & Localization: 10+ years of professional translation and proofreading for tech, e-commerce, medical, and legal documents (EN↔IT/FR), ensuring brand voice and cultural accuracy for clients like TransPerfect and Wagner Consulting. Luxury & Retail CX: Managed high-touch customer inquiries for luxury retail brands via email and phone, focusing on order accuracy, returns, and brand reputation. Languages: Italian (Native), French (Native), English (Business), Spanish (Intermediate), Japanese (Basic), German (Basic) Technical Skills: Zendesk, HelpShift, Crisp, MS Rave, HTML, JavaScript, SDL Trados, Notion, Slack, Zapier