You will get - I will create professional SOPs for your business
Project details
What sets me apart is my operational experience. I don't just create documents—I understand the processes behind them.
With over 10 years of management and administration experience, I've worked in staff training, customer service, operations, stock control, reporting, and business support. I know that an SOP is only useful if it is clear, practical, and easy for staff to follow.
My approach is to understand your process, organise the information, and create professional documentation that supports consistency, training, and efficiency.
Whether you're documenting a single task or an entire workflow, my goal is to help your business run more smoothly with systems that are easy to understand and use.
With over 10 years of management and administration experience, I've worked in staff training, customer service, operations, stock control, reporting, and business support. I know that an SOP is only useful if it is clear, practical, and easy for staff to follow.
My approach is to understand your process, organise the information, and create professional documentation that supports consistency, training, and efficiency.
Whether you're documenting a single task or an entire workflow, my goal is to help your business run more smoothly with systems that are easy to understand and use.
Project Type
Data Entry, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$30
|
Standard
$80
|
Advanced
$220
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Revisions | 2 | 2 | 2 |
Optional add-ons
You can add these on the next page.
Additional Revision
+$15Frequently asked questions
About Keren
Online Business Manager | Operations & Systems Specialist
Hoekwil, South Africa - 4:41 am local time
For more than 10 years I’ve managed teams, operations, administration, customer service, stock control, reporting, and day-to-day business processes across a variety of industries. My role has never been just about getting tasks done—it’s been about keeping the whole operation running smoothly.
I’m naturally organised and I enjoy creating structure where there is chaos. Whether it’s improving workflows, documenting processes, setting up tracking systems, managing projects, or supporting a busy team, I focus on finding practical solutions that save time and reduce stress.
When something isn’t working, I don’t wait for someone else to fix it. I figure out a better way, build the process, document it, train the team, and make sure it continues to work long after it’s been implemented.
What I bring to your business:
• Strong operational and administrative management experience
• Process improvement and SOP development
• Team coordination, training, and support
• Reporting, tracking, and organisational systems
• A proactive approach to problem-solving
• Someone who genuinely cares about helping your business run better
If you’re spending too much time chasing tasks, answering the same questions, or trying to keep everything in your head, I’d love to help you create systems that give you back your time and let you focus on growing your business.
Steps for completing your project
After purchasing the project, send requirements so Keren can start the project.
Delivery time starts when Keren receives requirements from you.
Keren works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Information Gathering
I will review your existing process, notes, or workflow and discuss your requirements to understand how the process currently works.
SOP Development
I will create a clear, structured Standard Operating Procedure with step-by-step instructions, responsibilities, and process documentation.