Results-driven Analyst professional with 4 years of experience in Business Analysis and Quality Assurance. Proficient in understanding Business Requirements, Functional and Technical Design with proven ability to identify business needs and develop valuable solutions to improve accuracy and process efficiency. Experience leading cross-functional teams, developing documentation, and delivery of process innovations while driving the attainment of business goals. Great communicator with excellent time-management, interpersonal skills, and team-focused.
PROFESSIONAL EXPERIENCE
Project 1: Bell Canada
• Developed and executed comprehensive test plans, test cases, and scenarios for functional and regression testing to ensure the quality and reliability of software products.
• Reviewed Business Requirement Documents (BRD) and interpreted requirements, preparing comprehensive test scenarios and test cases for new requirements received and delivering ahead of schedule.
• Conducted API testing using POSTMAN tool to test REST API's, covering GET, POST, PUT & DELETE requests, and documented results for analysis and communication to development teams.
• Performed testing of REST and SOAP web services using POSTMAN & SOAPUI tools to ensure data integrity, while validating JSON and XML formatted data.
• Conducted back-end testing using SQL queries to access the main database and validate data, ensuring data accuracy and completeness.
• Leveraged JIRA to manage test cases and track project progress, facilitating timely defect resolution and ensuring high-quality software products.
• Actively participated in agile methodologies such as sprint planning, daily scrum, and sprint review/retrospective meetings, ensuring alignment with development team goals and timely delivery of high-quality software products.
• Assisted testing lead by providing accurate effort estimates for new projects and initiatives, ensuring the effective allocation of resources.
• Assisted project team in the implementation of code deployment in QA and PROD by conducting sanity tests and reporting any issues promptly, ensuring successful product launches.
Project 2: Westfield Insurance, Duck Creek Technologies
• Conducted comprehensive testing by creating and executing test cases and scenarios, including functional and regression tests, to ensure the quality and reliability of software applications.
• Collaborated closely with developers, product managers, and support engineers to identify, prioritize, and resolve defects through exploratory testing.
• Led the Smoke Testing team, providing daily reports to stakeholders to ensure timely resolution of issues and efficient workflow.
• Oversaw a team of Performance Test Engineers, developing performance-related test scenarios, and generating reports from Microsoft SQL server to analyze performance improvement.
• Designed and executed performance test scripts to measure load and stress of UI and identify areas for improvement.
• Monitored application functionality in accordance with business requirements, and promptly resolved production defects to minimize business disruptions.
Project 3: Duck Creek Insurance Initiatives
• Designed and developed automated scripts utilizing Duck Creek Test Automation Center and Smart Eye Automation tools to optimize various business operations.
• Produced proof-of-concept automation test scripts for clients on Test Automation Center and Smart Eye automation tools to showcase the efficacy of automated testing.
• Delivered comprehensive training sessions to clients to provide a thorough understanding of the workflow of the automated scripts.
• Assisted users in resolving ongoing issues encountered during the development of proof-of-concepts, ensuring optimal functionality of the automated scripts.
• Participated in all phases of software development life cycle (SDLC), including requirements gathering, implementation, and documentation to ensure seamless integration of automated testing into the development process.
QA Engineering
System Testing
Automated Testing
Software Testing
Agile Software Development
soapUI
Test Plan
Test Case Design
Jira
Postman
Manual Testing
Smoke Testing
End-to-End Testing
User Acceptance Testing
Regression Testing