What do you want? 5 star service. When do you want it? Now. Then look no further, because you've found it! I've been a Virtual Assistant and Project Manager since 2014.
I am a professional looking for part time/casual/freelance assignments. I have over seventeen years experience in customer service and have fantastic communication skills (both written and verbal). This is something I pride myself on. I am a native English speaker and and will respond to any queries within one business day.
I have experience booking travel (flights, trains, buses, car rentals, cruises, activities and accommodation). I regularly travel, and have completed a gap year trip, as well as many 2-4 week holidays. Most recently I have completed a trip around the world (from Australia through Asia, Europe and North America and back to Australia) without using a flight.
Please contact me for further information or if you have any questions.
I look forward to working with you soon!
Things I can do for you include:
Tender/RFQ
- Write your tender response
- Public (Government) and Private Tenders
Social Media Management
- Content Creation
- Scheduling Content
- Handle enquiries from clients received through these channels
- Online community management
- Facebook
- Instagram
- Pinterest
- Twitter
Creation of Policy and Process Documents
- Process Mapping
- Descriptive Processes
Customer Service
- Email Customer Service
- Social Media Customer Service
Logistics Management
- Domestic Shipments
- International Shipments
- Specialise in RORO (Roll On Roll Off) shipments
- More than 10 years experience
Basic Web Design and Hosting
- Wordpress
- Knowledge of HTML and CSS
- Website Creation
- Adding/Removing/Editing Content
- Wordpress Pages
- Wordpress Posts
Writing online articles and blog posts
Admin Assistant
- Managing and responding to emails
- Running and creating reports
- Calendar Management
- General research
Travel Bookings
- Finding the best deal
- Booking Flights
- Booking Accommodation - Hotels and Hostels (and also AirBnB type accomodation)
- Booking Car Rental
- Train, Bus and Ferry bookings
- Finding the best place to stay
- Booking Activities
- Well travelled (Australia, Malaysia, Thailand, Cambodia, Vietnam, China, Mongolia, Russia, Finland, Estonia, Latvia, Lithuania, Poland, Hungary, Austria, Slovenia, Germany, The Netherlands, Belgium, France, Monaco, Switzerland, Lichtenstein, Italy, Spain, UK, USA, Canada, Fiji, Vanuatu, New Caledonia, New Zealand, Hong Kong, Macau, Singapore, Greece, Sweden, Denmark, Croatia, Egypt, Czech Republic, Mexico, The Bahamas, St Thomas, St Maarten, United Arab Emirates)
Microsoft Word
- Formatting Essays/Assignments/Reports
- Typing/Data Entry - 75 wpm or approx. 22,000 kph
- Word Processing
Microsoft Excel
- Creating Templates and other tasks as required
Microsoft Powerpoint
- Creating Presentations
- Timing/Animating Presentations
Microsoft Publisher
- Creating different documents/Desktop Publishing
Photoshop
- Basic Editing of Photos (cropping/resizing)
- Basic Design
Data Entry
- PDF to Microsoft Word
- PDF to Microsoft Excel
- PDF to Microsoft Publisher
- Picture formats (EG: JPEG/JPG/PNG/etc) to Microsoft Word
- Picture formats (EG: JPEG/JPG/PNG/etc) to Microsoft Excel
- Picture formats (EG: JPEG/JPG/PNG/etc) to Microsoft Publisher
Systems I have experience with include:
- Infusionsoft CRM
- Microsoft Office
- Google Apps (Sheets, Docs, Gmail, Calendar, etc)
- Social Media Apps (Facebook, Instagram, Twitter, LinkedIn, Google +, etc)
- Canva
- Photoshop
- Microsoft Dynamics CRM