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Hire the best Call Center Agents in San Pedro, PH

Check out Call Center Agents in San Pedro, PH with the skills you need for your next job.
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  • $5 hourly
    • 5.0/5
    • (1 job)
    In the Philippines, I am currently a BSECE student. I have work and even leadership experience from both the community and my school. Work experiences primarily include digital content, such as writing, experiences in Google Docs and Sheets, as well as WordPress! I also have strong communication skills, allowing me to easily converse with clients and coworkers. I can assist you with any work that can be done online! I value regular communication so that I can understand what needs to be done to meet your expectations.
    Featured Skill Telephone Handling
    Google Sheets
    Google Docs
    WordPress
    Game Testing
    Mathematics
    Computer
    Communication Skills
    Phone Communication
    Electronic Workbench
  • $10 hourly
    • 4.9/5
    • (1 job)
    Experienced and resourceful virtual assistant dedicated to streamlining operations, enhancing productivity, and providing exceptional support to clients. I offer a diverse skill set tailored to meet the unique needs of each project. Proficient in managing calendars, scheduling appointments, coordinating travel arrangements, and handling correspondence with precision and professionalism. I excel in leveraging communication tools and technology platforms to facilitate seamless remote collaboration and ensure effective communication with team members and clients. Known for my proactive problem-solving approach and ability to adapt to evolving priorities, I thrive in fast-paced environments. Passionate about delivering results and exceeding expectations, I am committed to delivering high-quality assistance that drives success for every client. Whether it's organizing workflows, managing administrative tasks, or providing executive support, I am dedicated to helping businesses thrive. Looking to bring my expertise to a dynamic team where I can make a tangible impact and contribute to achieving strategic objectives. Let's collaborate to achieve your goals and elevate your business to new heights. Email: christinaaranez052403@gmail.com Whatsapp: 09616339132 Instagram: krstinamariee_
    Featured Skill Telephone Handling
    Real Estate
    Real Estate Closing
    Sales Call
    Niche Research
    Phone Communication
    Customer Service
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Customer service professional that provide user's assistance on hardware and software problems with more than 8 years of experience in IT Support onsite and remote, Ticketing, Active Directory, VPN, Citrix, Network, Printer, Office 365, IT Glue, Kaseya, N-able.
    Featured Skill Telephone Handling
    Vendor Management
    VPN
    Office 365
    Directory
    Server
    Citrix
    Technical Support
    Technical Project Management
    Techno
    Citrix ADC
    Tech & IT
    Phone Communication
    Customer Service
    Microsoft Active Directory
  • $8 hourly
    • 4.9/5
    • (1 job)
    I saw your careers page website in google and thrilled to know that the company offers several positions that may be aligned with my skills and experiences. I've been with the BPO Industry for exactly six (6) years where I experienced doing both inbound and outbound calls. I've been handling international accounts such as healthcare, telecommunications, sales and financials. My first BPO company was in Teletech, Lipa Batangas, a healthcare account company named United healthcare in which I was offered a position of Customer Care Representative, I was with Ttec for two (2) years and five (5) months assisting healthcare providers with regards to their customer's eligibility, benefits and claims. I handled medical, dental and vision prescriptions as well. I left Ttec in 2018 and decided to join Accenture in Alabang, Muntinlupa. It was a telecommunications company named Verizon, it's a well known telco in the US and I did both inbound and outbound with this company. We generally assist business customers with their business accounts in verizon, did sales and offer customers Verizon products at the same time. I also was a technical support representative, helping customers about issues on their phones, in other words, we help them troubleshoot. After Accenture, I was offered a position with one of the most known bank in the US which is JP Morgan & Chase, I was a Fraud Analyst and we focus mainly in assisting customers with their issues in the bank. I was trained for Regulatory, Online Account Money Movements and Technical Support skills. I recently left the company last August 27, 2024 and was there for two (2) years. Given the experience I had, I have gained plentiful skills especially in the field of healthcare, telco and banking. I would like to bring my skills and experience to your company in order to take my career to the next level and provide excellent service as well. I would be more than glad to explain further about my experiences in a form of interview. You can reach me either by a phone call (+639915730792) or email (jcarpio54@yahoo.com) Thank you for your consideration. I look forward to hearing from you.
    Featured Skill Telephone Handling
    Time Matters
    Time Management
    Team Management
    Focus Groups
    Multitasking
    Skill Analysis
    Finance
    Basic Attention Token
    Critical Thinking Skills
    Fraud Detection
    Technical Support
    Technical Project Management
    Customer Service
    Phone Communication
    Community Management
  • $100 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVES: To work with a company that will effectively utilize acquired expertise, creative talents and commitment to excellence. Desire a position with career growth potential. Obtain a position as a team-player in a people-oriented organization where I can maximize my knowledge in a challenging environment to achieve the corporate goals.
    Featured Skill Telephone Handling
    Technical Support
    Phone Communication
    Customer Service
  • $5 hourly
    • 5.0/5
    • (1 job)
    I am a dedicated customer service and sales management professional with a strong background in delivering exceptional client experiences across multiple channels, including email and live chat support. With a proven ability to lead sales teams, optimize customer satisfaction, and drive revenue growth, I specialize in building lasting customer relationships and developing efficient service processes. Over the years, I've honed my communication skills and problem-solving abilities, allowing me to resolve customer issues quickly and effectively while maintaining a positive brand image. My experience spans managing high-volume inquiries, training support teams, and implementing CRM strategies that streamline workflow and boost performance. Whether it's closing a sale, handling a support ticket, or leading a team to exceed KPIs, I thrive in fast-paced environments where service and results go hand in hand.
    Featured Skill Telephone Handling
    Email Support
    Sales & Marketing
    Online Chat Support
    Multitasking
    Phone Communication
    Sales Management
    Customer Support
    Customer Service
    Community Management
  • $6 hourly
    • 4.0/5
    • (1 job)
    Hello! Thanks for stopping by! I'm Stephanie and I'm here to help you. 🌟My Experience:🌟 ✅ Onboarding Coordinator. ✅ Sales ✅ Customer Service Representative ✅Tech Support ✅ Appointment setter ✅ Virtual Assistant ✅ Scheduler Coordinator. ✅ Cold Caller 🌟 CRM and Software Experience: 🌟 ✅ Salesforce ✅ Intercome ✅ Zoho ✅ Asana ✅ Aircall ✅ Zendesk ✅ Hubspot ✅ Microsoft. office ✅ Gooogle workspace ✅ Calendly ✅ Wellsky ✅ Ooma
    Featured Skill Telephone Handling
    Data Entry
    Time Management
    Communications
    Social Media Content Creation
    Social Media Content
    Social Media Account Setup
    Real Estate Cold Calling
    Cold Calling
    Outbound Sales
    Phone Communication
    Technical Support
    Virtual Assistance
    Sales
    Customer Service
    Real Estate
  • $18 hourly
    • 0.0/5
    • (0 jobs)
    PROFESSIONAL EXPERIENCE Customer service specialist with more than a year of experience working in call center. Consistent positive interactions with customers and knowledge of time management. Proven ability to provide excellent customer service in busy environments. Ability to adapt to customers' needs and match them with the right solutions.
    Featured Skill Telephone Handling
    Server
    Literacy
    Phone Communication
    Technical Support
    Computer Skills
    Digital Literacy
    Information Literacy
    Customer Service
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    I'm more advanced in customer service representative throughout United States. I love communication, diligent, and passionate when it comes to work. I'm willing to learn at whatever task would be given to me. I always see I as a leader that has to lead a team. I'm excited to share my skills with you. HIRE ME. *Knows Excel, computer literate, Techquie *Knows how to contruct Marketing statements. *Regular communication is important to me, so let’s keep in touch.
    Featured Skill Telephone Handling
    Construction Document Preparation
    Branding & Marketing
    Branding
    Brand Management
    Phone Communication
    Specifications
    Brand Development
    Customer Service
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    🌟 Your Success, My Commitment! 🌟 Since beginning my BPO career in 2017, I have gained significant expertise in customer service, account protection, chat and email support, and claims processing. Currently, I serve as an Account Protection Specialist at American Express, where I monitor transactions to detect and prevent fraudulent activities while delivering top-notch customer satisfaction. I specialize in resolving complex issues and ensuring compliance with security protocols. Throughout my career, I’ve also developed strong skills in technical troubleshooting, healthcare claims management, and escalated customer support. My ability to manage customer inquiries through multiple channels, including phone, chat, and email, ensures efficient resolution and positive experiences. In my personal time, I am actively involved in NFT mining and enjoy gaming, which keeps me engaged with evolving digital technologies. 🏆 Key Competencies: 🏆 Fraud detection and prevention Chat and email support Customer service excellence Claims management Technical troubleshooting Risk analysis and mitigation Cross-functional teamwork Regulatory compliance
    Featured Skill Telephone Handling
    Technical Support
    Insurance Verification
    Insurance Document Production
    Insurance
    Data Protection
    Game Testing
    NFT Minting
    NFT
    Email
    Online Chat Support
    Phone Communication
    Customer Service
  • $7 hourly
    • 0.0/5
    • (1 job)
    With over a decade of experience in the BPO industry, I have honed skills in effective communication, customer service excellence, problem-solving, team leadership, time management, adaptability, and conflict resolution. These competencies have enabled me to succeed in delivering high-quality service and mentoring teams to achieve organizational goals. Team Management • Supervise Daily Operations: Monitor team performance and ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs). • Motivate and Lead: Inspire and coach team members to achieve individual and team goals. • Schedule Management: Oversee shift schedules, manage attendance, and ensure proper staffing. • Conflict Resolution: Address team disputes or concerns to maintain a harmonious work environment. Performance Monitoring • Track Metrics: Regularly monitor productivity, quality, and efficiency metrics. • Feedback and Coaching: Conduct one-on-one sessions to provide constructive feedback and develop improvement plans. • Quality Assurance: Perform quality checks on customer interactions (calls) and ensure compliance with company standards. Customer Service Excellence • Issue Escalation: Handle escalated customer issues and provide timely resolutions. • Process Improvement: Identify gaps in processes and suggest improvements to enhance customer experience. • Training Support: Ensure team members are trained on new processes, policies, and tools. Communication and Reporting • Act as a Liaison: Bridge communication between frontline agents and management. • Daily Briefings: Conduct team huddles or briefings to share updates, motivate the team, and clarify priorities. • Reporting: Compile performance reports and share insights with management. Compliance and Policy Adherence • Ensure Compliance: Make sure team members follow company policies, industry regulations, and security protocols. • Ethical Standards: Promote a culture of integrity and accountability. By excelling in these areas, I help maintain high service standards and contribute to my team’s growth and success. I can use this skill to help my future clients for the success of the business.
    Featured Skill Telephone Handling
    SAP CRM
    Sales Operations
    Email Support
    Debt Collection
    Technical Support
    Server
    Community Management
    Phone Communication
    Customer Service
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    📌 Overview Hi there! You can call me Khim. I’m a versatile, results-driven professional with over 7 years of experience in customer service, cold calling, appointment setting, and virtual assistance. I pride myself on my ability to adapt quickly, communicate effectively, and provide exceptional service that not only meets but exceeds client expectations. If you're looking for someone who is organized, efficient, and passionate about helping businesses grow, I’m here to assist! 💎 What I Can Do For You: 🤝 Customer Service: 💌 Handle inbound and outbound customer inquiries via phone, email, or live chat. 💌 Resolve issues, troubleshoot problems, and ensure customers have a positive experience. 💌 Sending invoices, process payments, provide product information, and address concerns with professionalism and empathy. 💌 Use CRM tools like GHL, Salesforce, Customerly, and Custom-Built Systems to track customer interactions. 📞 Cold Calling: 💥Conduct outbound calls to prospects to generate leads, qualify potential clients, or promote services/products. 💥 Overcome objections and handle rejections with a positive attitude. 💥 Build rapport quickly and move conversations toward setting appointments or closing sales. 💥 Maintain accurate call logs and follow up with leads in a timely manner. 🗓️ Appointment Setting: ✳️ Schedule meetings or calls with potential clients on behalf of your business or team. ✳️ Send reminders and confirmations to ensure high attendance rates. ✳️ Work with calendars and scheduling tools (Google Calendar, Calendly, etc.) to manage appointments seamlessly. ✳️ Coordinate with different departments to ensure all meeting details are prepared in advance. 💻 Virtual Assistance: 🔹 Handle email communications, organize documents, and oversee the management of automated workflows. 🔹 Schedule appointments, coordinate meetings, and handle travel arrangements. 🔹 Assist with data entry, research, document preparation, and other administrative tasks. 🔹 Proficient in tools such as Microsoft Office Suite, Google Workspace, 8x8, and Slack. 🤔 Why Work With Me? ✨ Excellent Communication Skills: Whether it’s over the phone, via email, or through chat, I’m skilled at adjusting my tone and language to fit the situation, ensuring your customers feel valued. ✨ Proven Cold Calling Success: I’ve successfully generated leads and set appointments through cold calling campaigns in various industries. I’m not afraid of rejection and know how to turn a “no” into an opportunity. ✨ Organized & Reliable: As a virtual assistant, I’m incredibly organized and can help streamline your workflow. I’m great at multitasking and meeting deadlines, ensuring everything runs smoothly without the need for micromanagement. ✨ Customer-Focused: My top priority is to create positive experiences for your customers, which leads to higher satisfaction, repeat business, and positive reviews. ✨ Tech-Savvy: Familiar with a variety of CRM, communication, and project management tools, including GHL, Customerly, Salesforce, Custom-Built Systems, and Google Suite. I'm adaptable and can quickly learn new tools if necessary. 💼 Industries I've Worked With: 🎧 BPO: Managed customer interactions, provided technical support, handled sales, and delivered effective solutions across various client accounts. ⚡ E-commerce: Conducted cold calling, generated leads, scheduled appointments, and closed deals to drive revenue. 🏦 Credit Repair: Delivered customer support, managed a team, conducted training sessions, reached out to agency owners, oversaw invoicing and payments, contributed to process optimization, handled a Lead Nurturing Automated Workflow and onboarded new clients. 💰 Investment: Led cold calling, generated leads, set appointments, and qualified prospects for investment opportunities in precious metals. 👫 Let’s Work Together! I’m excited to help you grow your business by providing the support you need to succeed. Whether it’s answering customer queries, generating leads, or keeping your schedule organized, I’m ready to get started. Feel free to send me a message, and let’s discuss how I can make your life easier and your business more efficient! 🏆 Skills: ✔️ Customer Support (Phone, Email, Chat) ✔️ Cold Calling & Lead Generation ✔️ Appointment Scheduling (Google Calendar, Calendly, etc.) ✔️ CRM Software (GHL, Customerly, Salesforce, Custom-Built Systems) ✔️ Virtual Assistance (Email Management, Data Entry, Admin Tasks) ✔️ Strong Communication & Problem-Solving
    Featured Skill Telephone Handling
    Administrative Support
    Appointment Setting
    Cold Calling
    Cold Email
    Sales
    Phone Communication
    Technical Support
    Customer Service
  • $8 hourly
    • 0.0/5
    • (1 job)
    Experienced virtual assistant providing high-level administrative support to executives and business owners. Proficient in handling both outbound and inbound calls. Looking to join a dynamic company where I can leverage my expertise in scheduling, email management, data entry, and customer service to enhance organizational efficiency and support the company's strategic goals.
    Featured Skill Telephone Handling
    Customer Acquisition
    Customer Analysis
    Customer Care
    Employee Relations
    Customer Support
    Time Management
    Technical Support
    Phone Communication
    Customer Service
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    Motivated and detail-oriented professional with a strong background in smart communications, bringing more than 4 years of experience with a proven ability and can a multi skilled person Committed to continuous growth and delivering high-quality.
    Featured Skill Telephone Handling
    Customer Service
    Technical Support
    Phone Communication
    Community Management
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Professional Summary Results-driven bilingual professional with extensive customer service and administrative experience. Proven ability to deliver clear and professional assistance while resolving inquiries with patience and efficiency. Tech-savvy and remote-work ready, adept at using collaborative tools and CRM systems to support diverse clients and teams. Seeking to leverage strong communication, problem-solving, and organizational skills in a Virtual Assistant role. Core Strengths * Professional bilingual customer service (English and Spanish) * Patience and efficiency in resolving inquiries and issues * Strong communication, active listening, and problem-solving skills * Email and calendar management skills * Proficient with call center systems and CRM tools * Cultural sensitivity to support a diverse customer base * Time management and ability to multitask in dynamic environments * Self-motivated with a proven ability to work efficiently in remote settings
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I took Bachelor in Secondary Education Major in English, throughout my academic journey i have develop strong communication and interpersonal skills which i believed are essential for creating a positive and engaging in business industry. I really love to communicate with others and this will be my opportunity to help others by doing customer service care or any tasks that will be needed. I am also computer literate and good at selling.
    Featured Skill Telephone Handling
    Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
    Computer Skills
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    I'm a medical professional with experience in Physical Therapy worked in hospital setting and rehabilitation center. I also have experience in BPO, worked as Prior Authorization Specialist and as a Customer Service Representative.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I'm a customer service that handles customer who needs help. Can work in such pressure environment and know how to do multi- tasking.I can also do time management and make sure that all work would be finish in timely manner.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVES: Pursuing an experience where I will be able to utilize my life experiences as well as my interpersonal skills, to not only allow myself to grow personally and professionally, but to firmly contribute towards the achievement of the mission and values of the corporation.
    Featured Skill Telephone Handling
    Techno
    Technical Support
    Phone Communication
    Customer Service
  • $4 hourly
    • 0.0/5
    • (1 job)
    Innovative, creative and professional. Solution-oriented and problem solver with 6 years of experience in BPO industry handled Financial, Sales, Collections & Technical. Highly skilled in communication & collaboration. I am cheerful, ambitious, & resilient person. * Tech Savy including software and hardware. * Knowledgeable in SQL, Microsoft Excel, PPT and Word. * Editing skills in Illustrator, Procreate and Canva * Team Player, fast learner and trustworthy * 9/10 English Proficiency
    Featured Skill Telephone Handling
    Chat & Messaging Software
    Accounting Software
    System Installation & Upgrades
    Microsoft SQL Server
    SQL
    Phone Communication
    Technical Support
    Customer Service
  • $4 hourly
    • 0.0/5
    • (0 jobs)
    Hi! I'm Princess Ann Manalo, I'm 25 years old and I'm currently residing here in the Philippines. I'm a full-time mom with two kids but before I'm studying and taking up Bachelor of Special Needs Education at City College of Calapan. I didn't finish college because for some reason but I'm planning to finish it soon. I can do basic video editing specifically in Cap cut. I have TikTok account sometimes I do video myself promoting product that I bought on TikTok. And also, I'm love checking emails, do something in Microsoft word and exploring different sites here in my laptop. I'm * Responsible to meet team productivity and quality goals * Ability to deliver superb customer service experience * Profound Ability to multi task * Fast learner and can adopt changes
    Featured Skill Telephone Handling
    Video Editing
    Appointment Scheduling
    Phone Communication
    Sales
    Customer Service
  • $4 hourly
    • 0.0/5
    • (0 jobs)
    I'm a Digital Marketing and Customer Service Superhero-Helping Brands Get Noticed Online While Making Customers Happy! Here's My Superpower Combo: Digital Marketing: I Craft Smart, Data-Driven Campaigns on Google and Social Media That Reach the Right Audience and Maximize ROI. Think of Me as a Detective for Ads-Analyzing Numbers, Optimizing Strategies, and Ensuring Every Dollar Counts. Customer Service & Technical Support: I Excel at Listening to Customers, Solving Problems Clearly and Efficiently, and Turning Complex Tech Into Simple Solutions. I Make Sure Every Interaction Leaves People Satisfied and Confident. Whether Creating Impactful Campaigns or Providing Top-Notch Support, I Always Put the Customer First-Driving Results and Building Lasting Relationships.
    Featured Skill Telephone Handling
    Lead Generation
    Campaign Copywriting
    Google Ads
    Google Analytics 4
    Google Analytics
    Google Ad Manager
    Phone Communication
    Technical Support
    Customer Service
  • $4 hourly
    • 0.0/5
    • (0 jobs)
    I'm a dedicated and reliable freelancer with a background in customer service and sales support. I’ve handled outbound and inbound calls, emails, and chats, always making sure to provide excellent service and build strong rapport with clients. I’m also experienced in online marketing and have taken free courses to strengthen my skills, including Google Sheets. I may be new to the VA field, but I’m a fast learner, highly organized, and always eager to take on new challenges. I'm excited to grow in this space and help your business run smoothly!
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $100 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVES: I'm driven and enthusiastic Senior High School graduate with outstanding skills and a strong desire to work. I'm reliable and i can manage to do multiple tasks. And i am looking forward to be part of your team.
    Featured Skill Telephone Handling
    Phone Communication
    Customer Service
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE: Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today's changing work environment.
    Featured Skill Telephone Handling
    Google Calendar
    Google Sheets
    Communication Skills
    Sales
    Business Writing
    Customer Experience
    Keyboarding
    Phone Communication
    Google Docs
    Email Communication
    Computer Skills
    Microsoft Excel
    Microsoft Office
    Typing
    Microsoft Word
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    PERSONAL PROFILE Motivated person who demonstrates strong ethic and creative ability, pursuing the opportunity that allows me to grow professionally, while effectively utilizing my versatile skill set to promote your corporate mission and exceed team goals.
    Featured Skill Telephone Handling
    Email Management
    Phone Communication
    Email Communication
    Multitasking
    Product Backlog
    Data Entry
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Are you a course creator for school education, struggling to transform your valuable lessons into captivating video content, or spending time editing videos without achieving the desired engagement from your audience? I'm here to help! Many educational course creators face similar challenges when it comes to editing and presenting their content in a way that truly resonates with students and keeps them engaged. As a video editor specialized in educational content, I understand the importance of presenting lessons in an engaging, clear, and professional manner. That's why I'm passionate about providing tailored video editing services to help you enhance your course delivery. Here’s how I can help: 🎥 Editing your videos to create polished, professional content. 📚 Enhancing the flow of lessons for better comprehension and engagement. ✨ Adding creative touches to make educational videos more engaging for students. ⏳ Saving you time by handling the technical aspects of video editing. Whether you're creating courses for students in a classroom or online, I'm dedicated to helping you elevate the quality of your educational content. Let’s connect and explore how we can enhance your course material together! 🌟
    Featured Skill Telephone Handling
    Canva
    Descript
    Arts
    Customer Service
    Computer
    Variational Autoencoder
    Digital Art
    Phone Communication
    Technical Support
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