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Hire the best BPO Call Center Specialists in Mabalacat City, PH

Check out BPO Call Center Specialists in Mabalacat City, PH with the skills you need for your next job.
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  • $12 hourly

    • 5.0/5
    • (6 jobs)
    Disciplined and enthusiastic employee with over 10 years of Sales, Customer Service, and Tech Support work experience. Team Lead of 30 people, experienced in coaching, training, and nurturing a team. Excels in communication both verbal and written, highly organized, and self motivated. Skilled in data analytics, and problem solving. Proactive and works best in collaboration and team work.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Call Center Management
    Customer Service
    Technical Support
    SaaS
    Microsoft Office
    Communication Skills
    Training
    Coaching
    Facilitation
    People Management
    Sales
  • $10 hourly

    • 5.0/5
    • (13 jobs)
    Obtain a position in a Company where I can maximize my management skills, quality assurance, program development, and training experience. -I have expertise in customer support management since I worked as a Customer service agent for 3 years in a BPO company and handled different accounts like sales, order entry, Managing client's complaints, buy and sell department customer support for eBay, etc. As I start my journey here in Upwork 2 years now after my BPO career, I also multi-task inbound and outbound calls with email support, Creating and resolving Open and On-hold tickets through Zendesk and outlook emails. Can also perform basic editing in Excel files and used to navigate tools like CTM, AWS, Zendesk, BRIA, Outlook, PinkNotes and others.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Google Sheets
    LinkedIn
    Customer Support
    Copywriting
    Online Research
    Email Communication
    Microsoft Word
    Data Entry
    Order Tracking
  • $5 hourly

    • 4.8/5
    • (14 jobs)
    I am Online Freelancer with specializations in providing excellent Customer Service and Technical Support through phone, chat and email, data entry and back office works and admin tasks. Throughout my experience, I have gained valuable insight and a solid understanding of the important role that Customer Service Representative plays in an organization. My active listening, communication and mediation skills have been critical on more than one occasion. Objective: To offer honest, dependable and timely support to you. By working as a top rated freelancer on Upwork since 2018, I have excelled in customer service and related virtual assistant duties which require skills that includes empathy, active listening, friendliness, patience and effective communication. I always want long term relationship with my clients, and I value every project that is given to me.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Phone Support
    Customer Feedback Documentation
    Ticketing System
    Email Support
    Customer Service
    Lead Generation
    Scheduling
    Answered Ticket
    Gorgias
    Customer Support
    Data Entry
  • $8 hourly

    • 4.5/5
    • (10 jobs)
    Welcome to Amazing Clients! I'm Mark, and I'm all about Human Resource Management and freelancing. Over the past few years, I've been diving into exciting projects, including gigs on Upwork where I've nailed it with happy clients and glowing feedback. I'm here to bring some order to your chaos and amp up productivity with my knack for creating efficient processes. As a Recruiter, I'm all about bringing in the A-Players using the Top Grading Method. I've got some serious skills in spotting top talent that can drive your company to success. Quick background check: Started off as a Real Estate Virtual Assistant, juggling listings, property showings, and market research like a pro. Did a stint as an HR Generalist in California, handling everything from recruitment to payroll. Managed office and customer support like a boss, making sure everything ran like a well-oiled machine. Also rocked it as a Customer Service Specialist, handling accounts like British Telecom and Amazon. What sets me apart? My passion for growth, respect for diversity, and a track record of reliability and trustworthiness. Plus, I've helped clients worldwide tackle challenges and thrive. I'm ready to dive in and make a difference in your business. Let's chat and see how I can fit into your team. Looking forward to it!
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Acquisitions
    Phone Support
    Client Interview
    Customer Support
    Virtual Assistance
    Recruiting
    Candidate Interviewing
    Candidate Sourcing
    IT Recruiting
    Real Estate Acquisition
    Recruiting Process Consulting
    LinkedIn Recruiting
    HR & Recruiting Software
    Customer Service
  • $7 hourly

    • 0.0/5
    • (1 job)
    I am enthusiastic, reliable and hardworking individual who has over 4 years of experience giving professional, efficient and high quality service to various call center companies. I am skilled in communication with clients over phone and email. I have experience with Live Chat Support and Zendesk and am eager to learn to use any new tools that get the job done well. I meet deadlines, and don't make promises I can't keep. I'm a team player, but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Call Center Management
    Order Tracking
    Phone Communication
    Customer Service
    Data Entry
    Order Entry
    Technical Support
    Tech & IT
  • $8 hourly

    • 5.0/5
    • (1 job)
    Hello! I’m Charlene. I am a highly skilled Virtual Assistant and Customer Service Specialist. YEARS OF EXPERIENCE: • Real Estate Customer Service & Chat Support (US Real Estate) • 2 Years of General Admin Virtual Assistance (AU Real Estate) • 5 Years in Customer Service (Inbound & Outbound Calls) • 2 Years as Passenger Service Agent SKILLS: • Inbox and Calendar Management • CRM and Database Management • Email Response • Maintenance Work Orders • Load and/or update listings from various real estate websites/portals • Prepare and send reports, proposals, notices, agreements, and contracts • Basic Bookkeeping / Invoicing / Chasing up payments • Update spreadsheets, checklists, and folders • Coordinate with other staff members, project contractors, coordinators, etc. • General Data-Entry • Research and Reporting • All other admin tasks required by the Property Managers and Sales Agent I would welcome the opportunity to discuss my qualifications further in an interview. Please feel free to check out my resume. Thank you!
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Maintenance Management Software
    Invoicing
    Virtual Assistance
    Email Communication
    Sabre
    Property Management Software
    Microsoft Outlook Development
    Database Management System
    Aviation
    CRM Software
    Salesforce
    DocuSign
    Advertising
    Real Estate
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I have worked in the call center industry, and I am currently on my 10th year. I was always passionate on what I do. I seek for daily improvement and acknowledge that I still have areas to improve. With my current role, communicating to people on different levels is a skill that I have develop and is still developing. I am invested on learning excel, power PowerPoint and other sets of skills to be better on the work that I do. Planning is very critical on the role that I have and with this I learn how to weigh task depending on critically, urgency and impact if missed.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Presentations
    Computer
    Time Management
    Management Skills
    Keyboarding
    Computer Skills
    Typing
    Call Center Management
    Literacy
    Microsoft Word
    Microsoft Excel
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    EXPERIENCE MARCO SIOPONGCO BUENAVENTURA CALL CENTER AGENT / CUSTOMER SERVICE / SALES REPRESENTATIVE / PCR PRACTITIONER/ BPO/ TEAM LEAD, OBJECTIVE To obtain a position where I can utilize my work experience and further enhance my career and personal growth as well as gain financial stability commensurate my background.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Technical Support
    Customer Service
    Business Management
    Microsoft Word
    Management Skills
    Outbound Sales
    Microsoft Excel
    Business Presentation
    Phone Communication
    Sales
    Healthcare
    Call Center Management
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I’m very organized and enjoy scheduling my day-to-day tasks. I make a point to track what I do to help me improve my good habits and eliminate bad ones. That’s why I think I’d be perfect for this position as it may require scheduling or appointment tasks.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Procurement
    Social Media Marketing
    Marketing Management
    Construction
    Construction Monitoring
    Call Center Management
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    Customer services specialist with extensive management experience. Hands-on leader known for strategic and focused approach, and was trained well for limiting risk, creating lean teams, and establishing creative strategies to increase customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Strategy
    Customer Satisfaction
    Candidate Interviewing
    Customer Service
    Call Center Management
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I've been with BPO industry for 6 years now ,I've handled chat support from Amazon, and back office such, call and email from capital one auto finance, during my work I develop and improve my skills, time management, being a team player, a support with my co workers, fast learner, easy to adopt my work environment, being respectful to my co workers and I enjoy the variety of work, as a dedicated employee I always do my absolute best for the company I work for, I know I can be a good asset in your company in the future.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Communications
    Retail
    Customer Experience
    Retail & Consumer Goods
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Highly skilled customer service representative with over 13 years of experience in call centers. Adept at managing a busy call queue efficiently and providing accurate information and assistance to customers and colleagues as well. As an SME (Subject Matter Expert), I'm also experienced in taking supervisory calls and training colleagues regarding the process. Adaptable, organized and worked well independently & on a team to solve problems. Experienced in using CRM applications for managing customer data. I'd really love to obtain a challenging position such as to be one of your virtual assistants, call center agents, customer service representatives and/or office staff (accounting/finance and/or administrative) where I can render unparalleled services to your good office.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Personal Finance
    Finance
    Finance & Accounting
    Accounting
    Office & Work Space
    Office Administration
    General Office Skills
    Customer Service
    Customer Care
    Evolve IP Call Center
    Virtual Assistance
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    I am a BS - IT College Undergraduate, and I also have experience working in a call center industry, and now that's where I'm good at. To give you a background on what I do in my previous company, I work in a BPO industry called VXI and I've been there for almost a year now, and what we usually do is to assist customers with their concerns, and not to mention I've been the top agent on VXI since I got hired
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Promotional Products
    Photo Editing
    HTML
    Business Process Outsourcing
    Multitasking
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE : I want to excel in this field with hard work, perseverance and dedication. To use my skills in the best possible way for achieving the company's goals and to be able to learn more skills and express my knowledge. I want to be part of the success in an environment of growth and excellence.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Voice-Over Recording
    Voice Acting
    Social Media Account Integration
    Social Media Account Setup
    Proofreading
    Writing Critique
    Psychology
    Call Center Management
    Telemarketing
    Social Media Lead Generation
    Lead Generation
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I'm Mark, and I spent 3 years working as a customer service representative. Of that time, I spent 7 months in a Sales Account, 1 year and 10 months as an agent and became a supervisor in a telecommunication account, 1 year and 6 months as a guess relations manager in a hotel reservation account. As a customer service agent, I was very skilled at providing outstanding customer service to clients in all companies. Along with my experience, I have great communication and problem-solving skills from my time spent in sales and making hotel reservations. These experiences have also helped me to develop empathy and communication skills with customers. I was a useful asset in the field of customer service because of my versatility and commitment to offering excellent customer service.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Leadership Skills
    Technical Support
    Customer Service
    Customer Care
  • $7 hourly

    • 4.0/5
    • (1 job)
    I am a call center agent working on site and I want to work from home full time. I am fluent in English and can converse well.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Call Center Management
  • $6 hourly

    • 5.0/5
    • (2 jobs)
    I was employed at Convergys Clark Philippines as a Technical Support Specialist. I have been with the company for 13 years and have handled different types of accounts from Netscape, AOL, Clearwire and Dell. I have been an email, chat, back-end and phone support agent and very good at multi-tasking. I also have knowledge in Microsoft Office. I was also a Community Moderator and Support Specialist for AOL's Community Action Team (CAT)/ Moderation Enforcement Safety and Help (MESH) for more than 5 years. We were responsible in monitoring AOL News comments and forums, hosting chat rooms, monitoring message boards, social media websites, providing customer service, as well as educating the members on the AOL Terms of Service - keeping a safe and friendly online community for kids, teens and adults alike. I have been one of the TOS Advisors for the CAT team and my responsibilities were to make sure that all queues are being manned, create the schedule for the day, and delegate tasks to our agents. We also make sure that all child endangerment cases are being reported immediately to the client so they could review it further and forward it to the proper authorities.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Customer Service
    Hardware Troubleshooting
    Technical Support
    Citrix Systems GoToAssist
    Forum Moderation
    Content Moderation
    Customer Support
    Data Entry
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    I've been in the call center / BPO industry for 16 years as a frontline agent (email, chat, & phone) and Level 2 Technical Support, delivering world class customer service experience as well as value added services to our clients. I started as Technical Support agent (Email and Chat) for AOL and was eventually moved to AOL Community Action Team, moderating AOL news, forums, message boards and chat rooms keeping a safe and friendly online community as well as educating the members on the AOL Terms of Service. When AOL transitioned to a BPO industry, I moved to Dell as a Technical Support professional for the SMB Queue, and then became one of the Level 2 Technical Supports for the newly acquired Dell Landing Queue during that time. This allows me to work closely with the Team Leaders, Program Team Managers, and Resolution Managers in leading the Dell program to achieve its goals by creating effective short term and long-term action plans for the queue. Proficient in Microsoft Office Suite. Advanced knowledge in computer hardware design, assembly, software and troubleshooting. Trained in Microsoft Windows 7, Window 8/8.1 and Window 10 OS Troubleshooting and Networking.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Citrix Systems GoToAssist
    Data Entry
    Image Enhancement
    Image Editing
    Adobe Lightroom
    Hardware Troubleshooting
    Content Moderation
    Forum Moderation
    Photo Editing
    Online Chat Support
    Adobe Photoshop
  • $5 hourly

    • 0.0/5
    • (1 job)
    I have more than 10 years of experience in Customer Service, both in the Philippines and Singapore. I was trained at one of the largest call centers in the Philippines and my experience working abroad has further honed my skills. I can provide exceptional phone support and inclined to learn about email, chat and administrative support. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. A result-oriented individual, efficient, and reliable, I take responsibilities seriously. I am also a fast learner and always willing to learn new and effective ideas in order to provide the best possible support to customers.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Microsoft Office
    Worldspan
    Customer Support
    Phone Support
    Telemarketing
  • $4 hourly

    • 0.0/5
    • (1 job)
    Hello, I am Cathlyn Joy David, your all-rounder virtual assistant with over 3 years of experience in customer service, email, and technical support. A virtual assistant that is best in organizing anything and everything for you. A scheduling expert and an insurance claims specialist. Below are some of my skills and experiences: - Organized Virtual Assistant - Proofreading - Scheduling specialist - Executive Assistant - Social Media Manager - Email Support - Chat Support - Phone Support - Claims Officer - Complaints and Administrative Assistant - Data Entry - Reporting - ESL teacher I am a passionate and hardworking freelancer and I would like to establish an online, stay-at-home, job that allows me to use and develop my aforementioned skills.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Ecommerce
    Copywriting
    Microsoft PowerPoint
    Customer Service
    Facebook Ads Manager
    PDF Conversion
    Google Maps
    Email Communication
    Call Center Management
    Google Docs
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE Seeking an opportunity which will allow me to enhance my skills and grow professionally while effectively utilizing my versatile skill to help promote your corporate mission and exceed team goals. SKILLS * Sales Representative * Technical Support (Phones, TV And Etc) * Customer Service * Multitasking * Leadership * Strong Communication * Can Handle Difficult Customers * Driving
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Tech & IT
    Server
    Call Center Management
    Phone Communication
    Technical Support
    Customer Service
  • $4 hourly

    • 4.0/5
    • (1 job)
    Customer service professional with a background in debt collection. Scrutinizes financial data to create achievable repayment plans. Solid investigation skills and policy knowledge with diplomatic communication style. Talented virtual assistant skilled with schedules, business correspondence and reporting. Offers advanced abilities with administrative and financial software paired with strengths in time management and multitasking. Works well with tight deadlines and precise requirements.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Oracle
    Microsoft Excel
    Telemarketing
    Xero
    Microsoft Word
    Adobe Photoshop
    Email Communication
    Citrix
    Business Management
    Debt Collection
    Skype For Business
    English Tutoring
    Data Entry
  • $5 hourly

    • 4.0/5
    • (3 jobs)
    I am an Animator Expert. In my previous working years, I have finished many successful projects with 100% customer satisfaction. I am skillful and eager to learn new things to improve my knowledge and experience. Expert: * Microsoft Excel * Google Docs * Lead Gen * CRM * Call Handling * Email Support
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Phone Support
    Technical Project Management
    Business Process Outsourcing IT Services
    Online Research
    Data Entry
    Google Docs
    Lead Generation
    Microsoft Excel
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hi! I'm Dors, an Industrial Engineering. I am an experienced Call Center Agent for 1 year and 2 months and an Administrative Assistant for 9 months. - I'm experienced in Canva and MS Excel. - I can do anything about editing. - Can be a Social Media Manager. - Very disciplined about time management You can hit me up so we can talk about it!
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Technical Project Management
    Video Editing
    Industrial Engineering
    Essay Writing
    Customer Service
    Social Media Management
    Social Media Account Setup
    Call Center Management
    Technical Support
    UX Research
    Graphic Design
    Poster Design
    Engineering & Architecture
    Canva
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I help business management professionals by completing administrative and clerical assistance, delivering high-quality work, tackling goals, and achieving success under minimum supervision from a remote location.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Cold Calling
    Shopify
    Sales
    Debt Collection
    Point of Sale & Payment Systems
    Logistics Management
    Customer Service
    Call Center Management
    Payment Processing
  • $8 hourly

    • 4.0/5
    • (1 job)
    Objective: Obtain a rewarding position at a growing company which will allow me to utilize and further build the skills I currently possess.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Invoicing
    Call Center Management
    Computer
    Marketing
    Business Management
    Business Operations
    Information Management
    Management Skills
    Scheduling
    Customer Service
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    Hi, My resume may have told you that I have 7 years and 4 months in the outsourcing industry as a Customer Service Professional. Wherein, on that 7 years and 4 months experience I was able to gain a lot of knowledge. I would be a great person for the job because I am particularly motivated, I am known for going above and beyond for my employers. Can be adept at handling various calls/chats/emails daily while consistently resolving client issues in a rapid manner. I can accomplish in improving caller satisfaction, increasing quality, and reducing call times with hands-on leadership. I get along well on a team, and my previous BPO experience quickly saw me into a supervisory role. The reason you can see on my resume is that I have a different role. I am a dedicated worker that will do whatever it takes to get their task accomplished and most importantly, on time. On top of this, with my personable attitude and relevant technical and customer service background. My patience and multitasking skills are second to none, and these would go a long way in helping me become the best customer and technical service representative in your company. I also believe that this experience I have, coupled with my personable attitude and hard work ethic, I can see that I am the best candidate for the job. Sincerely, Eric Kidsolan
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Customer Service
    Call Center Management
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