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Hire the best Zendesk Specialists in Muntinlupa, PH

Check out Zendesk Specialists in Muntinlupa, PH with the skills you need for your next job.
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4.6/5
based on 2,224 client reviews
  • $5 hourly

    • 5.0/5
    • (25 jobs)
    Freelance Virtual assistant for 8 years. I have a wide range of skills and experience that enables me to handle various tasks, such as managing emails, data entry, research, customer service, and more. • Oberlo Order Product Fulfillment • Knowledge in using DeepL translation • Drop shipping to AliExpress/Shopify • Email management • Customer Support (Shipping Information, Refund, and Disputes) • Customer Support Live Chat ( Gorgias/Zendesk/Helpscout/Salesforce/Gmail) • Internet/Product Research • Fast and Efficient Data Entry Expert • Have knowledge of other CRM like Salesforce, IFS, Podio, and Zoho.
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    Order Tracking
    Cold Calling
    Data Mining
    Lead Generation
    Customer Support
    Microsoft Word
    Typing
    Microsoft Excel
    Data Entry
  • $15 hourly

    • 4.1/5
    • (9 jobs)
    Struggling to stay focus on your core business? I GOT YOU! 🛠️ 𝙀𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙩 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 🥇 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 𝙞𝙣 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 💼 𝙎𝙖𝙡𝙚𝙨 𝙖𝙣𝙙 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙋𝙧𝙤𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮 💪 Here's your lifeline 👇👇👇 ⭐ 𝗖𝗥𝗠 𝗖𝗼𝗺𝗺𝗮𝗻𝗱: Salesforce, Zendesk, Zoho, Insightly, Keap/InfusionSoft, Help Scout, ActiveCampaign, SamCart, WordPress ⭐ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗣𝗼𝘄𝗲𝗿𝗵𝗼𝘂𝘀𝗲: Trello, Asana ⭐ 𝗔𝗿𝘁𝗶𝗳𝗶𝗰𝗶𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗔𝗹𝗹𝘆: ChatGPT ⭐ 𝗩𝗼𝗶𝗰𝗲 𝗼𝗳 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: RingCentral, Service M8, Bria ⭐ 𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲 𝗔𝗿𝘀𝗲𝗻𝗮𝗹: Canva, Photoshop, Capcut ⭐ 𝗢𝗳𝗳𝗶𝗰𝗲 𝗢𝗮𝘀𝗶𝘀: Docs/Microsoft Word, Sheets/Excel, Slides/PowerPoint, Outlook ⭐ 𝗘𝗺𝗮𝗶𝗹 & 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗠𝗮𝗲𝘀𝘁𝗿𝗼: Gmail, Outlook, Google Calendar, Outlook Calendar, Google Drive, Calendly ⭐ 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗪𝗶𝘇𝗮𝗿𝗱𝘀: Xero, Stripe ⭐ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗖𝗲𝗻𝘁𝗿𝗮𝗹: Slack, Zoom, Skype, Google Meet, Microsoft Teams, Hiver ⭐ 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 & 𝗘𝘃𝗲𝗻𝘁 𝗠𝗮𝗲𝘀𝘁𝗿𝗼: PropertyTree, VicForms, iDashboard, Eventbrite, Yelp 🔴 𝐏𝐫𝐞𝐩𝐚𝐫𝐞𝐝 𝐭𝐨 𝐛𝐞 𝐰𝐨𝐰𝐞𝐝 🤩 𝐛𝐲 𝐚 𝐦𝐮𝐥𝐭𝐢𝐟𝐚𝐜𝐞𝐭𝐞𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥? 🟡 𝑫𝒓𝒐𝒑 𝒎𝒆 𝒂 𝒎𝒆𝒔𝒔𝒂𝒈𝒆, 𝐥𝒆𝒕'𝒔 𝒄𝒐𝒐𝒓𝒅𝒊𝒏𝒂𝒕𝒆 𝒂 𝒎𝒆𝒆𝒕𝒊𝒏𝒈 𝒕𝒊𝒎𝒆, 𝐚𝐧𝐝 𝐠𝒆𝒕 𝒓𝒆𝒂𝒅𝒚 𝒇𝒐𝒓 𝒂 𝒈𝒓𝒆𝒂𝒕 𝒅𝒊𝒔𝒄𝒖𝒔𝒔𝒊𝒐𝒏! 💬 Get in touch with me today. Cheers, Karen
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    Gorgias
    Shopify
    Data Entry
    Virtual Assistance
    Client Management
    Customer Experience
    Zoom Video Conferencing
    Product Knowledge
    Customer Satisfaction
    Customer Support
    Customer Onboarding
    Administrative Support
    Phone Support
    Email Support
  • $6 hourly

    • 4.5/5
    • (6 jobs)
    I have been in the Customer Service / Support industry for more than ten years and the experience I gained is my most vital asset. I have handled travel, telecommunications, medical, finance, sales and technical support accounts. I can perform my work through phone, email and chat. I am comfortable using online tools like Google Docs and Google Sheets. I have experience with Amazon, eBay, Etsy and Bonanza accounts and have also used Shopify, Zendesk, ManyChat, Slack, Groove, Trello and Freshdesk. I am well organized and keep all transactions documented. I had extensive training and experience with data entry. I have a typing speed of 50 words per minute. I am driven to deliver excellent results.
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    Amazon Webstore
    Video Editing
    Google Docs
    Magento 2
    ManyChat
    Customer Service
  • $13 hourly

    • 5.0/5
    • (2 jobs)
    Need an assistant for your eCommerce store? I am well versed with Shopify and other eCommerce platforms. Below are the skills that I can offer to help you and your business. ● Admin support ● Customer service ● WOOcommerce, SHOPIFY platform edits ● Order fulfillment ● Customer invoicing ● PO I specialize in e-commerce website assistance and can easily find great integrations for your platform. Can handle multiple tasks and is very target-oriented. Provides updates about the project and shares insights on what can be done to improve or what is needed to upstage the current stats. Let me know how I can help.
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    Dropshipping
    Order Tracking
    WooCommerce
    Customer Support
    Shopify
    Technical Support
    Customer Service
    Administrative Support
    Virtual Assistance
    Customer Satisfaction
    Freshdesk
    Email Support
    Ecommerce
  • $9 hourly

    • 5.0/5
    • (2 jobs)
    Vast background in customer service spanning various companies and industries. Skilled in leadership and managing escalated situations. Served in administrative assistant roles reporting to customer service managers, operations managers, heads of operations, and chief operating officers, gaining expertise in operational management. Additionally, adept in sales, marketing, billing, collections, technical support, recruitment, and supply management.
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    Training
    Management Skills
    Leadership Skills
    Aircall
    Dialpad
    Slack
    HubSpot
    Recruiting
    Microsoft Excel
    Google Sheets
    Administrative Support
    Customer Support
    Customer Service
    Email Support
  • $15 hourly

    • 4.9/5
    • (10 jobs)
    🏆 Top Rated on Upwork ⭐ 100% Client Satisfaction | 100% Client Dedication 👑 BEST Virtual Assistant Services Provider on Upwork 🏁 Assisted Business Owners, Coaches, CEOs, and Founders "Time is money." By outsourcing administrative tasks to "Jessa Mae", business owners can focus on their core responsibilities and maximize their billable hours, ultimately leading to increased profitability for their business. I offer Virtual Assistant services and Customer Service that are done remotely to meet your needs. I have worked as a Virtual Assistant for over 3+ years and 10+ years as a Customer service. I have worked 4000+ hours with tasks such as: Let my skills speak for me ✔️️Legal Assistant ✔️️Data Entry ✔️️Web Research ✔️️Article Writing ✔️️Lead Generation ✔️️Typing - 75/wpm ✔️️Prepare Meeting Materials ✔️️Make Travel Arrangements ✔️️Handle Billing and Invoicing ✔️️Handle Client Inquiries by E-mail ✔️️Ability to work as part of a team ✔️️Recruitment process ✔️️Excellent Customer Service skills ✔️️Maintain a Calendar and Set up Meetings ✔️️Prepare and Send out E-mail Newsletters ✔️️Social Media Management ✔️️Send out the requested Information to Customers ✔️️Manage Contact Lists and Customer Spreadsheets ✔️️Dropshipping Management (Oberlo, Shopify, Aliexpress) ✔️️Preparing Slideshows, Event Planning, and Coordination ✔️️Project Management (Asana, Notion, Trello, Monday.com) ✔️️Customer Service Software ( Zendesk, Freshdesk, Enchant) ✔️️Email Deliverability Tools (Warmy, Mailreach, Getresponse) ✔️️AI-Powered Chatbot (ChatGPT, and Bing Chat) ✔️️CRM (MyCase, Themis Solution Clio, ZOHO, Airtable, Pipedrive) Let me be the extra pair of hands to assist you in your Business. I can start the task immediately and complete the job within your timeline. I am always available and responsive and work 8 am to 4 pm EST or 7 am to 3 pm PST. If you are interested or want further information, don't hesitate to contact me! Help me HELP YOU! 😉
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    Executive Support
    Administrative Support
    Digital Marketing
    Virtual Assistance
    Slack
    Branding & Marketing
    Airtable
    Notion
    Google Calendar
    PandaDoc
    Shopify
    Customer Service
    Canva
    Social Media Management
  • $10 hourly

    • 4.8/5
    • (2 jobs)
    I've been a Customer Support for 4 years all over the USA. I am dedicated, organized, reliable, and always willing to go the extra mile for whatever task given to me. Experienced with email handling, client communication, and follow-up, calling a list of leads, and gathering data. I have handled the following E-Commerce Store Channels =Etsy =Jane =Shopify TOOLS that I've used: =Zendesk =Salesforce =Ring central =Shipstation =Wordpress =Microsoft Office Suite =Asana =Google Docs =Goshippo =Slack I am a firm believer of these 3 core customer service pillars 1) Customers buy from people they like 2) Customers buy from people they trust 3) Customers buy from people who are like themselves I will be happy to part of your team just send me a message.
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    Multitasking
    Ticketing System
    Order Management
    Order Fulfillment
    Order Tracking
    Customer Experience
    Technical Support
    Engineering & Architecture
    Online Chat Support
    Email Support
  • $18 hourly

    • 4.7/5
    • (4 jobs)
    Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified Teams Administrator Associate (MS 700) Microsoft Certified M365 Fundamentals (MS 900) Microsoft Certified Azure Fundamentals (AZ 900) Microsoft Certified Security, Compliance and Identity (SC 900) * Specializes in Exchange Online * Intune Management * Security and Compliance * Microsoft subscriptions that fits the business needs * SharePoint online * Microsoft Teams * DNS setup to office 365 * Azure fundamentals * Data migration * Troubleshooting office 365 apps and Windows 10, 8 and 7, MAC OSX. * Mobile Device Management * Identity and Access Management * DLP / Labelling
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    Microsoft Outlook
    Implementation
    Gorgias
    Microsoft Teams
    Microsoft Exchange Online
    User Identity Management
    Microsoft Intune
    Office Administration
    System Administration
    Microsoft Windows PowerShell
    DNS
    Troubleshooting
    Office 365
  • $15 hourly

    • 5.0/5
    • (20 jobs)
    Why hire three when you can employ only me? I can be your all-around VA! I am a former customer service representative at Amazon.com for six years. I am always determined to deliver exceptional quality work for all my clients, ensuring that I meet deadlines with 100% satisfaction. EXPERIENCES: ✅ 6Years Customer Service Representative Experience/Customer Support Team Lead ✅ Virtual Assistant ✅ Shopify Assistant / Order Management / Customer Support (Chat / Email / FB & IG Messenger) ✅ Amazon Seller Account Management ✅ Executive Assistant ✅ Social Media Management/Marketing/Email Marketing ✅ Lead Generation / Sales Navigator / Web Research SKILLS: Email Management / Handling, Email Marketing, Data Entry, Convert PDF to Word/Excel, Web Research, Admin Support, Scheduling/Calendar, Search Engine Optimization, File Organization, Customer Support Team Lead, Customer Service, Shopify Assistant, Social Media Management (Facebook/Youtube/Instagram/LinkedIn/Google My Business/Podcast), Social Media Engagement, WordPress, Elementor, Microsoft Office, Google Suite, Google Drive, Salesforce, Freshdesk, CRM, Sales Navigator, Team Lead, and various admin tasks In addition to this, I have an excellent grip on the following applications/technologies/skills: ✅ Ms. Excel ✅ Ms. Access ✅ Ms. Word ✅ Ms. PowerPoint ✅ Basic Image Editing ✅ Google Sheets (Google Docs) ✅ Dropbox ✅ Content Grabber ✅ Amazon S3 ✅ Bulk Image Management for eCommerce stores I will help you to make your sales go from average to extraordinary I joined Upwork to get work opportunities that I'll be able to perform from home. I am here to provide my professionalism and dedication to your projects and help with your success. Let's work together to make your business grow and succeed!
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    Project Management
    Microsoft Excel
    Helpdesk
    Administrative Support
    Desktop Support
    Customer Satisfaction
    Customer Service
    Shopify
    Online Chat Support
    Customer Support
    Data Entry
  • $7 hourly

    • 5.0/5
    • (4 jobs)
    Hello! Thank you for viewing my profile. I'm your versatile ally for success with years of experience in Sales, Admin and Operations Support, Order Management, Customer Service, Quoting, Supply Chain & Logistics Support. I bring experience in delivering outstanding service, which includes the following and beyond. ⚡MS Office ⚡Google Workspace ⚡Shopify ⚡SAP ⚡Sales and Operations Support ⚡Order Management - Processing and Monitoring of orders ⚡Order Update & Monitoring – Shopify ⚡Customer Service – Order Status, Returns, Claims, Shipping and Logistics and other concerns. ⚡Data Entry ⚡Admin Support ⚡Email Support & Mailbox Management ⚡Claims and In-Transit concerns. ⚡Reporting ⚡Quoting ⚡Proposal ⚡Product Knowledge ⚡Virtual Assistance I would love to discuss your project needs further with you and how we can work together to produce the best quality of work. 🤝 If you take a look at my profile and feel that I can help you, please don’t hesitate to contact me.📞
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    Purchase Orders
    Order Processing
    Data Entry
    Google Workspace
    Ecommerce
    Administrative Support
    Canva
    Virtual Assistance
    Customer Support
    Shopify
    Order Management
    Customer Service
    SAP
    Email Support
  • $10 hourly

    • 5.0/5
    • (26 jobs)
    You can call me Cher! I've been on Upwork for over a decade now and worked with many businesses in the E-Commerce industry. I would love to be a part of your team and, I'll help you get things in order. Let's work together, hire me now! Companies I worked for : • 37 Oaks Community • PiperLou Collection • Wish.com • TRIANGL • MonifC • UrbanLux • InRentive My key strengths are as follows: • 11 years of work experience in Customer Service – handled Email and Chat Support • Assist Customers with product queries, issuing refunds and store credit, and providing shipping information. • Team Supervisor for an online novelty shop | Assistant Manager in Customer Service Department for Online Retail Store | Executive Assistant for CEO - Real Estate • Detail Oriented | Very Hardworking | Team Player | Positive Attitude | Long Term • Excellent English Communication Skills Written & Verbal • Experienced in Administrative Tasks and Real Estate office tasks I am very proficient with the following Software/Apps/Programs: • Zendesk | Zopim | LiveChat | Desk.com | Gorgias | Trello • ETSY | Shipvine | Shopify | Shipstation | Duoplane • Facebook | Youtube | Twitter | Instagram | Flickr | Tiktok | Canva • Slack | Zoom | Google Meet | Google Docs | Google Classroom
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    Community Engagement
    Customer Support
    Community Management
    Customer Service
    Administrative Support
    Data Entry
    Google Docs
    Shopify
    Order Tracking
    Freshdesk
    Email Support
    Ecommerce Support
  • $4 hourly

    • 5.0/5
    • (2 jobs)
    Hi! I’m Aira. A professional Customer Service Representative and a Virtual Assistant that can help your business grow. Calling other people is one of my strengths. I've talked to a lot of people and listen to customer concerns. I answer customer questions and provide them information about the company’s products and services. I ensure that customers have a positive experience with your my service. I also have an experience when it comes to data entry. I worked as a Virtual Assistant which I navigate from one page to another, finding the right product per category together with its price and input the data that I get on excel. Organization is also one of my key strengths as we need to make sure that all information provided in our system is correct. I am fluent in English both in written and oral. I am also an expert in Google, Microsoft, CRM. You can expect a reliable, proactive, and skilled professional who is fully dedicated to supporting your business needs and ensuring your continued success. I am eager to bring my expertise to your team and make a positive impact. Let me use my skills to help your business grow!
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    Virtual Assistance
    UX & UI
    Graphic Design
    Data Entry
    Social Media Management
    Microsoft Office
    CRM Software
    Google Docs
  • $4 hourly

    • 5.0/5
    • (1 job)
    Hi, I'm Cherry! With my experience in customer service, I have learned what it takes to be a professional and efficient assistant. I am reliable, detail-oriented, and willing to go the extra mile. Your projects are important, so you want every member of your team, including freelancers, to think critically and bring their feedback and ideas freely to improve any part of the business. Having a sharp and critical mind in everything I do is essential for me to keep improving myself and the organization I work for. I like to let my work speak for myself and prove myself valuable. I strive to keep my clients happy and deliver exactly what they want. Please reach out to me with any questions.
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    Email Communication
    Data Entry
    Customer Satisfaction
    Customer Support
    Order Fulfillment
    Product Knowledge
    Gorgias
    Shopify
    Customer Service
    Online Chat Support
    Order Tracking
    Email Support
  • $8 hourly

    • 4.0/5
    • (2 jobs)
    FINANCIAL | HEALTH INSURANCE | E-COMMERCE Need EXPERIENCED CUSTOMER SERVICE PRO for the long haul? 💰👩🏼‍💻Cost-Effective & Tech-Savvy ⚡💻High Speed Internet Connection & Equipment 🕙🛡️Time Zone & Data Security Here's what I can offer 👇👇👇 Customer Service🎤 With Zendesk, Zoho and Microsoft Dynamics CRM, I turn customer service into a chart-topping hit! It's not just about answering questions; it's about creating a fanbase. Customer Satisfaction 🌈 Google Workspace is my canvas for creating satisfaction masterpieces. From crafting emails to designing experiences, I turn every interaction into a smile-inducing work of art. Active Listening 👂 Five9 is my superhero headset, allowing me to listen to your needs with the precision of a spy detecting a secret code. Your voice matters, and I'm tuned in! Payment Processing 💸 Microsoft Office is my financial wizard's hat. I juggle numbers and dance with spreadsheets to ensure payment processing is smoother than a chocolate fondue fountain. Data Entry 🚀 Google Workspace and Microsoft Office join forces here. Data entry isn't just a task; it's a dance of digits, and I'm the Fred Astaire of spreadsheet choreography. Problem Solving 🕵️ Armed with Zoho CRM and Microsoft Dynamics CRM, I tackle problems like a detective solving a mystery. Every issue is a plot twist, and I'm here to unravel it. Time Management ⏰ With Google Workspace and Microsoft Office as my trusty time-travel machines, I manage tasks like a time-bending superhero. Deadlines? Consider them conquered! Multitasking 🎭 Five9 and the entire tool ensemble turn me into a multitasking maestro. Calls, emails, data – I juggle them all with the finesse of a circus performer on caffeine. Computer Skills 💻 Microsoft Office and Google Workspace are my digital playgrounds. I don't just use computers; I make them sing and dance to my tech-savvy tune. Healthcare 🌡️ I bring a heart as big as a hospital to the table. Zoho CRM and Microsoft Dynamics CRM help me manage healthcare interactions with the care of a nurturing doctor. Credit Card, Savings, and Deposit Accounts 💳💰 Microsoft Office ensures that managing financial intricacies is as easy as playing a game of Monopoly. I move money around with the finesse of a financial guru. So, there you have it – a freelance rockstar with skills that dazzle and tools that sizzle! Ready to turn your business into a blockbuster? Let's make it happen! 🚀🎉
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    Healthcare
    Active Listening
    Time Management
    Problem Solving
    Data Entry
    Payment Processing
    Ecommerce Support
    Customer Service
    Slack
    Five9
    Google Workspace
    Microsoft Office
    Microsoft Dynamics CRM
    Zoho CRM
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Highly motivated and organized virtual assistant with multiple years of experience in the Customer Service Industry, seeking a challenging role in a dynamic and fast-paced environment. Skilled in administrative support, calendar management, and communication, with a strong focus on delivering exceptional customer service. Proven ability to work independently and remotely, and proficient in Microsoft Office and Google Suite.
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    Data Entry
    CRM Software
    Social Media Marketing
    Lead Generation
    CRM Automation
    Proofreading
    Product Knowledge
    Salesforce
    Customer Service
    Online Chat Support
    Phone Support
    Email Support
  • $5 hourly

    • 0.0/5
    • (1 job)
    For over 9 years, I have been providing exceptional customer service. With a Bachelor of Commerce degree and English as a Second Language skills, I am adept at handling customer inquiries and issues across different channels, such as phone email and chat, using various support tools, such as Zendesk, Freshest, Gorgias, and Salesforce CRM with 70 wpm. I also excel at communicating effectively with customers and colleagues from diverse backgrounds and cultures, as well as leading and supporting my team members. My goal is to ensure customer satisfaction and loyalty and to deliver an outstanding customer experience. I am passionate about contributing to the company's mission of democratizing financial services and empowering people and businesses around the world. Connect with me Email: leighna27@yahoo.com.ph leighna012786@gmail.com Skype: donat0127 Phone: +639763826783
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    Online Chat Support
    Technical Support
    Staff Recruitment & Management
    Social Customer Service
    Chat & Messaging Software
    Typing
  • $8 hourly

    • 5.0/5
    • (1 job)
    I'm a training specialist for more than 5 years now. I conduct onboarding, process-specific training, and personal development sessions. I conduct different process training for chat, email, and phone associates handling multicultural employees. I can help you out in creating training materials and facilitating them! - I'm experienced in learning management systems such as MyLearning, Articulate 360, TalentLMS, etc. - I also have a background in both hospitality/tourism and technical support. - I conduct training for sales and customer service associates.
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    Professional Training
    Instructional Design
    Google Workspace
    Microsoft Office
    Customer Service
    Salesforce CRM
    Presentation Design
    Hospitality & Tourism
    Soft Skills Training
    Sales
    Learning Management System
    Articulate Rise
    Technical Support
    Training Materials
    Zoho CRM
  • $12 hourly

    • 4.4/5
    • (9 jobs)
    *Recruitment Consultant - End-to-end recruitment *Quality - BPO drafting of QA framework, checklist, putting processes in place *Training - curriculum drafting, training content, training facilitation *Operations - Team Leader/Operations Manager duties *Process Improvement - developing structures, re-evaluating processes. *HR Admin - employee relations, HR policy building. *Customer Service - ticketing, non-voice, admin tasks *Account Management *Social Media management -creating content, community building. I am a very well-rounded individual and I learn fast.
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    Typing
    Social Media Website
    Communications
    Customer Support
    Staff Recruitment & Management
    Training
    Writing
    Quality Assurance
    Data Entry
    Policy Development
    Podcast
    Salesforce
    Intercom
    Process Improvement
    Customer Service
  • $10 hourly

    • 0.0/5
    • (1 job)
    I am an experienced call center agent for the past 8 years. I have been in different types of fields and skills like customer support, a technical representative with sales, and complaints handling for Telco accounts (Australian & US). Was able to do calls, chat, emails, and admin tasks. I can say that I am a very keen-to-details person and adapt quickly, willing to be trained and explore more knowledge. Technical Support Representative for 4 years. (Australian Home and Internet Company) Customer Service and Sales Support for 3 years. (Australian Mobility Account) Technical Support Expert with Sales for 1 year. (US Mobility Account) Answering incoming calls and providing support. Provide outgoing calls for follow-up and commitments / promised resolution. Skills: Coaching and Support Complaints Handlings Efficiency and accuracy Very keen on details Fast learner Team player and open to growth Open-minded and positive Can work with minimal supervision Strength: Accounts, Billing, and Dispute Sales and Insurance Specialist Tracking and Delivery duties Technical Support (Mobile, Desktop, Modem, Printer, and other peripheral devices. Ticket and Indecent report lodging. LogMeIn and Remote View Assistance. Data Entry and Administrative Works (Microsoft Offices, Word, Excel, and PowerPoint)
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    LiveAgent
    Insurance
    Phone Support
    Online Chat Support
    Email Management
    Tech & IT
    Virtual Assistance
    Facebook Messenger
    Canva
    Customer Support
    Customer Service
    Technical Support
    Data Entry
  • $5 hourly

    • 5.0/5
    • (1 job)
    I enjoy working online, that is why I joined Upwork. I want to use the skills that I have, since I have worked in BPO industry for 8 years as Customer Service and Technical Support. And a year as Virtual Assistant.And I also had experienced handling health care account. I'm good at using Zendesk, Canva,Amadeus,Slack, Microsoft tools, google calendar and CRM. I believed my skills will help me to land a job or get a client here in Upwork.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Google Calendar
    Calendar Management
    Citrix Virtual Apps & Desktops
    Email Communication
    Technical Support
    Google Workspace
    Salesforce
    Slack
    Customer Support
    Data Entry
    Amadeus CRS
    Order Tracking
    Email Support
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I'm Tid. I'm an Independent Contractor exploring new opportunities. With over 19 years of combined expertise in Business Process Outsourcing (BPO). I've honed my skills in optimizing processes and ensuring exceptional client satisfaction. With an outgoing personality who is ideal for serving as liaison between clients and the company. Able to work in a team environment as well as independently. Resilient to changes and working beyond normal hours. Proven ability to perform in a fast-paced environment, with minimal supervision and proficiency in Microsoft Office programs and other CRM systems. A seasoned professional with instrumental roles in implementing Fraud, Retail, Tech, Sales and Financial Verticals; has gone through extensive certifications which made it easy in dealing with different people across the enterprise.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Problem Solving
    Office 365
    Management Skills
    OKTA
    Jira
    Salesforce
    Leadership Skills
    Data Analysis
    Data Entry
    Coaching Session
    BPO Call Center
    Customer Service
    Sales
    Fraud Detection
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    With over six years of experience of handling customer and technical service concerns, I am the perfect associate you will be hiring. I am viable and efficient in performing assigned job tasks, has excellent coordination, friendly personality that knows how to appreciate customers, quick learner and easy to adapt in any situation. To sum it up, I have an immense command in the following: - Inbound and Outbound Call Handling (Customer Service) - Cold Calling and Appointment Setting (Telemarketing) - Amazon Product Research and Store Manager - Social Media Management - E-mail Management I am also trained to do the following: - Search Engine Optimization - Basic Graphic Design (Canva) - Lead Generation My goal is to provide 100% Quality work to my clients. I am looking forward to work with you very soon. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Customer Relationship Management
    Online Chat Support
    Amazon FBA
    Salesforce
    KPI Metric Development
    Task Coordination
    Virtual Assistance
    Email Support
    Phone Support
    Outbound Sales
  • $5 hourly

    • 0.0/5
    • (1 job)
    I am a customer service representative with six years of experience in handling inbound, and outbound calls, chats, and emails. I have experience handling multiple transactions for customers, primarily in the United States. I am very flexible with working hours and adaptable to different working environments. I am more than willing to undergo training if needed.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Customer Support
    Customer Service
    Answered Ticket
    Multitasking
    Order Entry
    Computer Skills
    Data Entry
    Google Workspace
    Slack
    Order Processing
    Inbound Inquiry
    Email Support
    Online Chat Support
  • $7 hourly

    • 3.1/5
    • (2 jobs)
    Full time freelancer seeking new opportunity in UpWork! Lesgaw guys! lets make the work better by accepting unexperienced peepz!
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Game Testing
    Quality Control
    Phone Communication
    Salesforce
    Guru Knowledge Management
    Customer Service
    CSS
    AnyDesk Software
    OKTA
    Game
    Atlassian Confluence
    BPO Call Center
    Video Game Coaching
    Technical Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hi there *wink* My name is Jane. Experienced Customer Service Representative with 5 years of dedicated service. Proven track record of providing exceptional support to clients, ensuring satisfaction and loyalty. Skilled in resolving issues promptly and efficiently. I'm eager to bring my expertise to your business and help drive success through stellar customer interactions. Let’s connect and discuss how I can support your team!
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Google Docs
    Continuous Improvement
    Filing
    Management Skills
    Presentations
    Recruiting
    Keyboarding
    Customer Service
    Education
    Time Management
    Microsoft Word
    Microsoft Office
    Typing
    Microsoft Excel
  • $9 hourly

    • 4.0/5
    • (5 jobs)
    HIRE ME. Let go of the stuff holding you back from growing your business. I'm a highly motivated and results-oriented professional with a unique skillset that blends over 4 years of exceptional customer care experience with over 6 years of meticulous bookkeeping expertise. I can ensure your customers are delighted while keeping your finances accurate and organized. Skills: ♦ Customer Service: Communication, Problem-solving, Conflict Resolution, Active Listening, Email & Phone Support ♦ Bookkeeping: Accounts Payable & Receivable, Bank Reconciliation, Financial Reporting, Data Entry ♦ Software Proficiency: (Xero, FreshBooks, CRM software) Additional Skills: Excellent written and verbal communication, Time Management, Attention to Detail, Organization and Adaptability. Cheers! ❤️️
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Bookkeeping
    Sendinblue
    Balance Sheet
    Asana
    Accounting Basics
    Trello
    Invoicing
    Squarespace
    Virtual Assistance
    Bank Reconciliation
    Customer Support
    Google Docs
    Xero
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