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Hire the best Ticketing systems Freelancers in Miami, FL

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Vanja S.

Miami, Florida

$17/hr
5.0
4 jobs
Data entry and translation experience. Looking for a part time project. Perfectionist and grammar enthusiast.
  • Data Entry
  • German
  • Customer Service
  • Customer Support
  • Ticketing System
  • Online Chat Support
  • Zendesk
  • Data Analysis
  • Data Visualization
  • Translation
  • Microsoft Excel
  • ETL
  • PowerPoint Presentation
Miguel R.

Miami, Florida

$15/hr
Are you a U.S. freight brokerage, dispatch service, or e-commerce supplier struggling with reliable, after-hours load monitoring or driver communication issues? Let me be your zero-friction, high-availability solution for operational coordination, ensuring your freight keeps moving on time, regardless of language or time zone hurdles. I am a specialized Bilingual (EN/ES) Freight Operations Specialist operating from my base in Oaxaca in the Central Time Zone. I excel at time-sensitive, phone-based support to bridge the gap between U.S. brokers and their carriers. 💡 What I Bring to the Table (Your Unique Value): U.S. Citizen & CST Alignment: Simplifies your contracting and ensures perfect time-of-day alignment with your key operational hours. Logistics & Dispatch Authority: Direct experience as a Logistics Coordinator & Route Dispatcher at Amazon, utilizing a Supply Chain Fundamentals Certificate to resolve route issues rapidly. 15+ Years of High-Volume Phone Support: Proven expertise in Conflict De-escalation, troubleshooting, and maintaining professionalism in time-sensitive situations. Technology & Compliance Ready: Proficient in Operational Reporting and familiar with CRM Software (Zendesk, Salesforce exposure) to maintain impeccable load records. ✍️ My Core Services (Your Easy-to-Do Tasks): Inbound/Outbound Check-Call Execution and Load Monitoring. Appointment Scheduling and Confirmation for deliveries. Proof of Delivery (POD) Filing and Reconciliation with load records. Carrier Onboarding and Compliance Document Collection (W-9, Insurance). Bilingual Carrier Relations and Driver Coordination (EN/ES). Rapid Resolution of delivery issues, route problems, and service delays. Meticulous Data Entry and timely operational status updates. 📩 Message me today or invite me to your project—let's discuss your specific operational needs and how I can provide reliable support.
  • English
  • Spanish
  • Logistics Management
  • Customer Service
  • Phone Support
  • Data Entry
  • Supply Chain Management
  • Administrative Support
  • Process Improvement
  • Customer Relationship Management
  • Microsoft Excel
  • Ticketing System
Kianna J.

Miami, Florida

$28/hr
Customer service professional with 5+ years of experience in email-based and in-person support. Skilled in resolving user issues, providing onboarding support, and using tools like Zendesk to manage tickets. Strong communication, technical troubleshooting, and collaboration skills. Fluent in English. Proven ability to maintain service quality and meet performance goals.
  • Proofreading
  • Customer Support
  • Resolves Conflict
  • Time Management
  • Data Entry
  • Documentation
  • Microsoft Office
  • Customer Onboarding
  • Troubleshooting
  • Zendesk
  • Ticketing System
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