Social Media Analyst job description template

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A social media analyst plays a key role in driving a company’s online presence through data-driven insights, strategic analysis, and effective optimization. Working with the social media team, they track key metrics across various social media platforms; social media analysts help businesses identify opportunities to enhance brand awareness, improve customer engagement, and maximize campaign effectiveness. With expertise in data analysis, social media strategies, and tools like Google Analytics and Hootsuite, these professionals deliver actionable recommendations to align social media efforts with broader business goals.

Whether you’re a small business, a growing startup, or a large corporation, hiring a social media analyst allows you to enhance your social media presence, better understand your target audience, evaluate content performance, and make decisions that drive measurable results. Use this social media analyst job description template to find highly skilled professionals and consider hiring talent on Upwork for flexible and results-driven solutions.

Job overview

We are looking for a social media analyst to join our team and enhance our social media performance. The role involves tracking and analyzing data across various social media platforms to improve marketing strategies and measure the success of social media campaigns. The ideal candidate will collaborate with the marketing team, deliver actionable insights, and provide recommendations for content optimization to align with business goals. Strong communication skills and proficiency in tools like Google Analytics, Hootsuite, and social media analytics tools are essential for success in this role.

 

Key responsibilities

  • Track metrics. Monitor social media data to measure performance, trends, and content marketing effectiveness.
  • Analyze social media campaigns. Evaluate the success of marketing initiatives and provide data-driven insights to improve outcomes.
  • Develop reports. Create comprehensive dashboards and reports highlighting key performance indicators (KPIs) and benchmarks.
  • Collaborate with stakeholders. Work with team members, content creators, influencers, and social media strategists and managers to align strategies with business objectives.
  • Identify opportunities. Analyze social media trends and emerging tools to uncover new optimization opportunities.
  • Conduct competitor analysis. Compare brand presence with competitors and identify areas for improvement.
  • Support content planning. Provide actionable insights to guide content creation and ensure alignment with the target audience.
  • Social listening. Monitor brand mentions, social media data, and customer feedback to track brand sentiment.
  • Optimize campaigns. Recommend changes for content performance, advertising strategies, and social media accounts management.

 

Qualifications and skills

  • Education. Bachelor’s degree in marketing, computer science, data analytics, or a related field.
  • Experience. 2+ years of experience in social media analysis or digital marketing.
  • Technical skills. Proficiency in Google Analytics, Excel, and social media analytics tools like Hootsuite or Sprout Social.
  • Analytical skills. Ability to evaluate social media data, assess metrics, and deliver actionable recommendations.
  • Communication skills. Strong written and verbal communication for reporting insights to stakeholders and team members.
  • Problem-solving skills. Creative thinking to identify optimization opportunities and address content performance challenges.
  • Knowledge of platforms. Understanding of social media platforms like Facebook, LinkedIn, Instagram, and Twitter.
  • Organizational skills. Exceptional time management skills to prioritize tasks and manage multiple campaigns simultaneously.
  • Certifications. Certifications in social media marketing, SEO, or data analysis are a plus.

 

About our company

[Company name] is dedicated to helping businesses grow through impactful social media strategies and digital marketing initiatives. Our team collaborates closely to track industry trends, analyze data, and create engaging content that drives measurable results. We value innovation, teamwork, and staying ahead of the curve in an ever-evolving digital landscape. If you’re passionate about social media trends and actionable insights, we’d love for you to join our mission to enhance our client’s online presence.

 

What does a social media analyst do?

A social media analyst is responsible for monitoring, evaluating, and optimizing social media campaigns to enhance a brand’s online presence and overall performance. They use tools like Google Analytics and social media analytics tools to track key metrics, such as engagement rates, impressions, and conversion rates. By analyzing this data, they identify patterns, highlight areas of improvement, and provide actionable insights to refine strategies and ensure alignment with business goals.

Beyond data analysis, social media analysts collaborate with team members, including content creators and social media managers, to implement social media strategies tailored to the company’s objectives. They focus on optimizing content performance, increasing customer engagement, and driving customer acquisition through effective use of social media platforms. Their work involves keeping up with social media trends, creating reports, and supporting marketing efforts to ensure continued growth and success for the business.

By providing a data-driven approach, social media analysts help companies build stronger connections with their target audience, improve brand reputation, and measure the ROI of marketing campaigns.

 

Social media analyst duties and responsibilities

Social media analysts play a critical role in evaluating and improving a brand’s online success. Their key responsibilities include:

  • Monitoring performance. Track social media metrics to measure success and identify opportunities for growth.
  • Developing strategies. Assist in creating data-backed social media strategies and marketing plans.
  • Analyzing trends. Conduct in-depth social media analysis to identify emerging social media trends and tools.
  • Creating reports. Generate detailed reports and dashboards highlighting campaign results and KPIs.
  • Collaborating with teams. Work with team members and stakeholders to improve marketing campaigns and brand visibility.
  • Conducting research. Perform data analysis and competitor research to assess business goals.
  • Optimizing content. Analyze content performance and provide recommendations for improvement across social media platforms.

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  • $90 hourly
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    • 4.8
    • (309 jobs)
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    Featured Skill Social Media Analysts
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    🏆 Top 1% Upwork | 320+ Projects | 10+ Years Experience 🏆 Tracking is broken for most businesses. Pixels fire unreliably, GA4 doesn’t match ad platforms, and consent regulations kill half the data. That means wasted spending and bad decisions. I fix that. For 10+ years, I’ve specialized in analytics, tracking, and attribution for e-commerce, SaaS, lead-gen, and enterprise brands. I’ve delivered 320+ successful projects for 250+ businesses, helping attribute over $100M in revenue with clean, compliant, and future-proof setups. What sets me apart? I don’t just “set up GA4” or “install a pixel.” I design end-to-end tracking systems that solve attribution gaps, survive privacy changes, and scale with your business. I stay ahead of the curve — server-side tagging, Conversions API v2, Consent Mode v2, deduplication logic, and BigQuery pipelines are my daily toolkit. Google Tag Manager (Web & Server-Side) ♦ Full GTM Setup, Upgrades & Advanced Audits ♦ E-commerce Data Layer Design (Shopify, WooCommerce, Custom Builds) ♦ Server-Side GTM: GA4, Ads, Meta CAPI, LinkedIn, TikTok, Pinterest, Microsoft Ads ♦ Cross-Domain & Cross-Platform Tracking (Web, App, CRM) ♦ Consent Mode v2 + CMP Integration (OneTrust, Cookiebot, Custom) ♦ Debugging with Tag Assistant API & Network Traffic Analysis ♦ Custom Templates & Event Enrichment on Server Google Analytics 4 (GA4) ♦ Full GA4 Implementation & Health Checks ♦ Enhanced E-commerce & User Property Tracking ♦ Advanced Analysis: Funnels, Path Exploration, Attribution, Segment Overlap ♦ BigQuery Linking & Custom SQL Modeling for CLTV, Cohorts & Attribution ♦ UA → GA4 Migration with Dual Tracking Setups ♦ Consent-Mode Compliant Tracking & Data Retention Controls Advertising Platform Tracking & Attribution ♦ Google Ads Enhanced Conversions (Browser + Server) ♦ Meta Pixel & Conversions API v2 (Deduplication, Offline Imports, Advanced Matching) ♦ LinkedIn, TikTok, Pinterest & Microsoft Ads Server Integrations ♦ Hybrid Setups for Redundancy (Web + Server with Deduplication) ♦ Offline Conversion Imports from CRM, POS & Call Tracking Dashboards & Reporting (Looker Studio, BigQuery, Sheets) ♦ Custom Multi-Source Dashboards (GA4, Ads, CRM, Shopify) ♦ Blended Data Models: Ad Spend, Revenue, ROAS, MER ♦ BigQuery Pipelines for Scalable Reporting & Cost Aggregation ♦ Executive-Friendly Dashboards & Automated Delivery E-Commerce & Platforms ♦ Shopify (GA4, GTM, CAPI, Checkout Tracking, Subscription Apps) ♦ WooCommerce & WordPress Advanced Tracking ♦ SPA & Custom-Built Sites (React, Next.js, Custom Frameworks) ♦ Cart Abandonment, Checkout Funnel Analysis, Revenue & AOV Tracking Privacy & Compliance ♦ Cookie Consent Banners & UX Design (GDPR, CCPA/CPRA) ♦ Consent-Mode v2 Configuration for Google Stack ♦ IAB TCF Integration & Region-Based Consent Logic ♦ Tag Governance: Fire Rules Based on Consent State Platforms & Tools ♦ Stape (Server-Side Tagging Hosting & Event Forwarding) ♦ Google BigQuery & Google Cloud (Pipelines, Storage, SQL Models) ♦ Looker Studio, Supermetrics, Google Sheets (Automated Reporting) ♦ Segment & mParticle (Event Routing & Data Warehousing) ♦ Facebook Events Manager, Google Ads, TikTok Ads Manager, LinkedIn Campaign Manager ♦ Cookiebot, OneTrust & Custom CMPs (Consent Management) ♦ Zapier, Make (Integromat) & Webhooks (Offline/CRM Conversion Syncs) Your data should be a money machine, not just numbers in a report. Let’s make it work for you. Got questions? Ask away.
  • $100 hourly
    Marek B.
    • 4.9
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    Featured Skill Social Media Analysts
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    PS Looking for 5 long term google/meta ads contracts. My monthly rates starts at 1500 USD per one channel (below 10k-15k monthly spend on ads account) and have 2 free spots in that range (last new stores I scaled from 0 to 200k USD monthly in 6 months and spots are free some time now - and I'm ready to take 2 new low spend clients) and 3 free spots in 2500+ range. :). Please book 5 USD project to talk to me. I'm AI (proms, integrations using 3th party tools and api, chatgpt etc., automatization expert) expert, tracking and ads expert. ⚫ 14+ years of experience in Facebook Ads and Google Ads 14+ in marketing 🔴 Analytics Expert with deep knowledge of advanced tracking setup and testing 🔵 ISTQB Certified Software Tester ⚫ ChatGPT automation expert - AI automatizations (personal voice based assistant to more complicated setups for businesses) Google Ads (my core since 12+ years), Tracking and Analytics Expert, Facebook Ads Specialist - I know it all. I believe in data-driven marketing. 🔴Google ADS managing of my ecommerce site "Working with Marek is easy, he has a deep understanding of the google ads. Our website ads managing is not the simplest to say. But with scripts we were able to scale our ad spent. The communication, and the viability is almost instant, so when you need a quick fix or a budget optimization, or a new campaign he is here to help." 🔴Google Ads/Social Media Ads optimisation "Marek is absolutely amazing at ad network conversion tracking! He has all the skills needed to take it to the next level." 🔴Search ads managing (google ads and bing ads) and tracking support "Marek is always amazing to work with. Handles all our issues and concerns with every project, and is very knowledgable. Highly recommend!" Looking for new customers and leads? Are you bringing in revenue but want to harness the power of Facebook Ads, Google Ads to take your business to the next level? Or maybe you want to attribute Meta/Facebook events in post IOS 14 era (hey one of my client scaled 400% when other people cried - there is always back door and way to get attribution) You want to fix tracking problems on your website and you need someone to test everything, find ALL errors and give you a full repair plan with detail instructions (or even better - implement it)? I’m your guy - let’s talk! I run Google Ads, Facebook Ads and deal with advanced tracking problems. I use my 14+ years of experience in the industry (14+ with Facebook and Google Ads and tracking/analytics) to deliver comprehensive strategy and high-quality campaigns that will bring you profit. As a marketer in a few agencies, I gained experience in various industries (from insurance, through real estate, diet supplements, fashion, electronic equipment, internet applications to the interior design industry). Since the beginning of my business, I have worked with many clients with up to 1 000 000+ USD monthly budget. Right now working only with 10000+ USD clients (to scale them in profitable way to much bigger budgets). What I can do: ⬛ Making one time audits and 1-on-1 consulting about existing marketing account and tracking ⬛ Comprehensive service of e-commerce, lead ads clients on Facebook Ads, Pinterest Ads, Linkedin Ads, Google Ads, Tik Tok Ads. ⬛ Fixing your tracking problems (or giving you detail instructions on how to do it). ⬛ Evaluation of existing activities carried out on your advertising accounts and preparation of strategies and recommendations for the period of cooperation in the fields of performance marketing, conversion tracking, and analytics tracking. ▪ Preparation and optimization of advertising campaigns ▪ Evaluation of existing marketing campaigns ▪ Preparation, conducting and continuous optimization of ads I have 14+ years of experience in the marketing. I started from the bottom and at different points, I was Team Leader, Main PPC Specialist, Senior Google Ads Guy, Social Media Specialist, Lead Data and Analytics Specialist, Lead Google Ads Specialist, CTO and Founder. I was also an entrepreneur at some point managing my own eCommerce business - so like you can see - know the drill. :) In my work with eCommerce, I concentrate on creating multi-channel funnel usually using at least Google Ads and Facebook Ads to reach clients with the right message at different points of their customer journey - myself of coordinating with other channel team. As an Analytics Expert, I always focus on RESULTS via marketing campaigns I run. For me data and marketing are connected - you should never take it apart - better data collecting will guarantee you better results in your ads campaigns - with time. I want to run campaigns for my clients, so they don’t have to worry about a thing! If you are looking for Facebook Ads and Google Ads with an expert? Need help with fixing tracking issues? Interested in seeing how I can help YOUR business grow? Send me a message, lets setup a call and talk! Marek Boratynski
  • $80 hourly
    Siddharth G.
    • 5.0
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    🌟 Worked with World Bank and an Asian Govt on Machine Learning (Water predictions) 🌟 5 Star Client Feedback on all Analytics projects 🌟 1,600+ hours booked on Upwork 🌟 9+ years of global experience with Fortune 500 companies AND fast growing startups 🌟 Skills appreciated: Asking the right questions, attention to detail, clear communication, thoughtful, having a solid work ethic and being a wild optimist Hi, from India! I am a top 3% Upwork consultant for Analytics, Visualizations, and Machine Learning projects, with experience building end-to-end analytics processes for businesses. Industries I have experience in: - Technology - Manufacturing - Automobile - AgriTech - Advertising / Marketing - Real Estate - Finance Skills: - Automate reporting - Create analytics dashboards and UI using Python (Plotly, Dash, Voila, Anvil), Tableau, Power BI, and AWS QuickSight - Create data mining/scraping scripts - Solve business problems using machine learning models: linear/logistic regression, classification, time-series, random forest, xgboost, neural networks, etc - Mentor for data analytics and machine learning tools and mindset Databases: - Google Cloud - AWS S3 and Athena - MySQL - Postgres - Oracle - MongoDB Analytics Engineering: - Looker Database Skills: - ETL - Database Design Programming languages: - SQL - Python - R - HTML - CSS - JavaScript Cloud Services: - AWS - Google Cloud - Azure Visualization Tools: - AWS Quicksight - Power BI - Looker - Tableau - Google Data Studio Clients I've worked with: - Microsoft - Thomson Reuters, now called Refinitiv - General Motors - Coles Australia - World Bank and an Asian Government - GSMA (For annual MWC events: Barcelona, LA and Shanghai) - Startups and SMEs based out of US, UK, South Africa, Australia, Mongolia, and India I have experience looking at data from the perspective of a developer, an analyst, and a decision-maker. Feel free to contact me, and I'll be thrilled to add value to your project.
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