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Hire the best IT Helpdesk Support Agents

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Rating is 4.6 out of 5.
4.6/5
Based on 678 client reviews
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Fahad V.

Gujranwala Cantt, Pakistan

$85/hr
5.0
130 jobs
Windows & macOS Remote Computer Repair | IT Support | Website Development | Video Editing | Gaming PC Optimization | Photo & Slideshow Editing Services Having PC or Mac issues? Laggy performance? Annoying viruses? Need fast tech support? I’m Fahad Virk, a freelancer and IT Support Specialist providing professional freelance services and freelancing support in system administration, remote IT troubleshooting, and technical solutions. With over 13 years of experience, I work with clients in the United States (USA) and around the world, providing reliable online remote support and high-quality, trusted results. Technical Support & IT Services Windows & macOS Support • Microsoft Windows 10/11, macOS Monterey/Sonoma installation and configuration • Remote tech support using TeamViewer, AnyDesk, Chrome Remote Desktop • Blue Screen of Death (BSOD) fixes, boot errors, driver updates • Microsoft Office support: Outlook, Word, Excel, Teams • Password reset, system restore, full OS reinstallation • iMac/MacBook health checks, optimization, and storage cleanup PC Repair & Maintenance • Virus and malware removal, spyware/adware cleanup • SSD and HDD upgrades, disk cloning, storage solutions • Driver installation, startup optimization, Windows registry repair • Laptop overheating fixes, hardware upgrades (RAM, CPU, GPU) • System performance tuning, slow boot resolution, tune-ups Gaming PC Support • FPS optimization, low-lag configurations, overclocking • Gaming PC builds (budget and high-end), hardware compatibility checks • Game crashing fixes: Valorant, Call of Duty, Fortnite, PUBG, GTA V • OBS, Streamlabs, Twitch streaming setup and lag fix • GPU driver updates, stuttering and latency fixes Business IT Solutions • Remote IT Helpdesk support for small offices and startups • Office 365 and Google Workspace integration • Cloud backup systems • Cybersecurity best practices: antivirus setup, firewall configuration • Workstation optimization and maintenance Creative Digital Services Website Development • Responsive WordPress, Wix website design and customization • Business landing pages, portfolio websites, blog setup • Website optimization for speed, SEO, and mobile devices • Plugin configuration, theme customization, domain setup • Fixing broken layouts, 404 errors, and WordPress bugs Video Editing Services • Professional video editing for YouTube, Instagram, TikTok, business content • Cutting, trimming, transitions, subtitles, color correction • Background music sync, audio cleanup, visual enhancements • Video format conversion Slideshow & Presentation Services • Custom photo slideshows with music and transitions • Wedding, memorial, birthday, and event slideshow creation • PowerPoint presentations for business, school, and marketing • Animated intros and outros for slideshow videos I specialize in the following expert services: Fix Windows 11 Laptop, Computer Repair, Gaming PC Optimization, Mac Troubleshooting IT Support, Windows 10, Computer Help, Technical Support, Slow Computer Speed Up, FPS Boost Gaming Computer, Fix Slow PC Optimization, Laptop Performance Tech Support, Virus Removal, Remote Support, Computer Support, Windows Support Clean, Speed Up Slow Apple Laptop, Mac OS, MacBook Pro Performance Optimization Mac Support, Mac Help, Free Mac Storage, Free Mac Space, iCloud Storage Install Softwares, Software Installation, Windows 11 Applications, Mac Programs Microsoft Office, Adobe Creative Cloud, Software Setup, Software Error, Fix Software Upgrade Windows 10 to Windows 11, TPM, Secure Boot fix, unsupported computer/PC Activate Windows, Windows installation, install Windows 11 2025, Windows 11 25H2 Games FPS Boost, Optimize, Tweak, Overclocking Gamer PC for Gaming, Streaming Blue Screen, Game Error, Game Optimization, System Optimization, Increase Low FPS Fix Game Errors, Blue Screen Crashes Bugs, Low FPS Lag Freezes, Steam PC Games Gaming Support, Gaming PC, Computer Setup, Windows Boot, PC Crash Overclock CPU, RAM Memory, GPU Graphics Card, Increase PC Games FPS Performance Gaming Performance, High FPS, Game Overclocking, Best Performance, BIOS Optimization Optimize PC Games, Valorant, Fortnite, COD BO6 Warzone, CS:GO, GTA V Online FiveM Multiplayer Games, Online FPS Games Fix Steam, Epic Games Store, Ubisoft Connect, Blizzard Battle Net, Microsoft Store, Xbox PC & EA App PC GAMES: Valorant, Call of Duty Black Ops 7, Warzone, Fortnite, Apex Legends, PUBG Battlegrounds (PC), GTA V Online / FiveM / Grand Theft Auto V Legacy & Enhanced, CS:GO / CS2 / Counter-Strike 2, Rainbow Six Siege X, Dota 2, League of Legends, Cyberpunk 2077, Black Ops 6, Elden Ring, Battlefield 6, Marvel Rivals, Rust, Delta Force, Rocket League, Destiny 2, THE FINALS, Forza Horizon, Borderlands 4, EA Sports FC 26, Path of Exile 2, Minecraft, Overwatch 2 All Other Multiplayer Online FPS Games Fast, Reliable Remote Support for all IT needs. Hire an Expert Freelancer Today. Message Now!
  • Desktop Support
  • Technical Support
  • Computer Maintenance
  • Computer Skills
  • Windows Administration
  • macOS
  • Microsoft Windows
  • Windows 11 Administration
  • Gaming
  • PC Game
  • Tech & IT
  • IT Support
  • Desktop & Laptop Support
  • Game Tuning
  • Helpdesk
Josue V.

Chicopee, Massachusetts

$50/hr
5.0
71 jobs
Struggling with complex IT, Network, Cyber migrations, cloud transitions, or keeping your Microsoft stack running securely? With 16 years in MSP & enterprise IT, I’ve led dozens of email migrations (Google Workspace, legacy Exchange, IMAP, on-prem to cloud) with zero data loss, projects and consulting for long time. Here’s how I help you: Design and build Microsoft cloud infrastructures (Azure, Office 365) Migrate email systems, optimize users, reduce downtime. Harden security (cyber best practices, surveillance, vulnerability mitigation) Automate processes with scripts, manage databases (MSSQL, MySQL) Support VoIP / voice integration (FreePBX, SIP) What you get: ✔ A detailed migration plan with rollback safeguards ✔ Clear communication and regular updates ✔ Post-migration support and fine-tuning ✔ My deep MSP experience applied to your custom needs Let’s talk show me your infrastructure, your pain points, and I’ll propose how I can make it robust, secure, and reliable. Josue Valentin | TechNet New England
  • Helpdesk
  • Computer Network
  • PfSense
  • Remote IT Management
  • Backup Administration
  • Windows Administration
  • FreePBX
  • Computer Skills
  • Group Policy
  • Microsoft Active Directory
  • System Administration
  • Windows Server
Russell G.

Hollywood, Florida

$70/hr
5.0
28 jobs
My name is Russell Giniger and I have over 15 years of implementation experience with CRMs/Support Desk Platforms such as Zoho, Hubspot, Pipedrive, Freshworks , HighLevel, Salesforce and Zendesk. All of my projects involve scope, implementation, QA. training, post launch optimization and support for CRM, VOIP Cloud Telephony, Support Desk with Omni Channel, marketing platforms and reporting/analytics. I have also implemented VOIP telephony systems with Omni Channel communication such as Nice Incontact , Ring Central, Talk Desk, Zentalk, Twilio, Justcall and Fresh Caller as well as speech analytics systems such as Call Miner. . I have also set up call marketing tracking with Ringba, Calltrackingmetrics and CallRail I have extensive experience in lead management, building pipelines, workflows, automations and implementing API integrations both custom and with zapier. I am also experienced in setting up CRM fields and data structures to implement reporting, analytics, dashboards and KPI’s needed to manage any business In addition, I have worked on CRM marketing strategies for email marketing, SMS, PPC, SEO, Lead Gen, Retargeting, Affiliates and Phone Call Campaigns. I have worked with clients in various industries such as healthcare, financial services, home services, home goods, construction, travel/hospitality, real estate, and e-commerce. I have also implemented CRMs, Support Desk with Omni Channel and Voip Dialers for Contact Center operations both remote and physical location. In addition, I have managed domestic and international Contact Center operations teams (sales, customer service and tech support) training, workforce management, quality assurance, business intelligence and recruiting.  CRM Implementation- Hubspot, GoHighLevel, Monday, Salesforce, Zoho, Pipedrive, Zendesk and Freshworks (Freshsales and Freshdesk_. Workflow automations, help desk/ ticket case management, leads, contacts, accounts, knowledge base, customer portals, custom integrations and with zapier, sales pipelines, inventory management, e- mail marketing, marketing campaign management, SMS, telephony integration, accounting integration with credit card and ACH processing, reporting and analytics  Cloud Based Telephony – Nice Incontact, Five 9, Fresh Caller, Ring Central - functionality such as call recording, skill based routing, queue management, predicative outbound dialer, lead management, call back scheduling, dispositions and agent status tracking/reporting Work Force Management Integrations with Telephony as well as CRM and Telephony integration for screen/script pops  Call Center Consultant for inbound, outbound, sales and service- recruiting, training, quality assurance, team leaders, reporting, coaching and development. Virtual Call Center or center with physical location  Speech Analytics Platform Implementations- Automate quality assurance process with Call Miner Platform
  • Zoho CRM
  • Cloud Implementation
  • CRM Software
  • Customer Support
  • Helpdesk
  • Phone Communication
  • Ticketing System
  • Sales
  • Customer Relationship Management
  • Freshworks CRM
  • Freshdesk
  • Call Center Software
  • Call Center Management
  • HubSpot
  • HighLevel
Joana B.

Rosario, Argentina

$50/hr
5.0
24 jobs
I'm a detail-oriented, tech-savvy Project Manager with 8+ years of experience as a developer and 3+ years leading remote, cross-functional teams across design, content, and development. With a degree equivalent to an MSc in Computer Engineering, I bring a structured, analytical approach to fast-paced creative environments, making sure nothing falls through the cracks. I’ve successfully led multiple client projects simultaneously, managing everything from fixed-scope development to monthly marketing retainers. My hands-on experience spans WordPress (5+ years with Elementor), Google Ads, Meta Ads, UGC content creation, video/audio editing, social media strategy, and an endless list of digital skills. My moto is "If I don't know how to do it yet, I’ll learn fast, research thoroughly, and find a way to make it work." This diverse skillset gives me a sharp eye for quality and performance, often spotting issues that pass unnoticed in traditional QA. If you're looking for someone who can connect strategy with execution, keep clients happy, and ensure your creative ideas get delivered flawlessly, let’s talk!
  • Instagram
  • WordPress
  • Product Listings
  • Task Coordination
  • Microsoft Office
  • Data Entry
  • Form Completion
  • Social Media Plugin
  • Scheduling
  • Helpdesk
  • Inventory Management
  • Virtual Assistance
Hina A.

Eastvale, California

$40/hr
5.0
17 jobs
💼 Passionate about creating seamless online learning experiences, I’m a Learning Management System (LMS) Administrator and Client Service Manager with over 6 years of experience helping schools and education partners make the most of their platforms. I specialize in Agilix Buzz, Canvas, Schoology, and Moodle, building and maintaining course catalogs that are clean, branded, and ready for learners from day one. 🔧 What I Can Help You With: • Full LMS administration: user, course, and enrollment imports (bulk CSV setup, edits, migrations) • Course packaging & delivery for Canvas (Common Cartridge) and Schoology (Group Resources) • Building branded, K–8 friendly courses with banners, icons, and thumbnails (via Canva) • Managing and maintaining multi-hundred course catalogs and blueprint updates • Writing SOPs, knowledge bases, and step-by-step documentation for internal and partner use • Conducting live or recorded training sessions for administrators and teachers • Providing ongoing technical and client support for large school partners 🧩 Why Clients Hire Me I’m organized, efficient, and highly tech-savvy — blending LMS administration, design, and client support to make your platform both polished and reliable. I’ve: • Built dozens of branded programs and course templates from scratch • Supported multi-district LMS rollouts and ongoing course maintenance • Designed support processes and knowledge bases to streamline partner onboarding • Trained LMS administrators and educators to manage systems confidently 🌍 Bonus Skills • Canva graphics design (banners, icons, course cards) • CSV data management and bulk enrollment handling • Technical documentation and SOP writing • Native German speaker — experienced in bilingual customer support and training • Flexible, remote, and client-oriented work style ✅ If you’re looking for someone who can take full ownership of your LMS setup, deliver professional-quality courses, and support your users with care and precision — let’s talk!
  • Canva
  • Instructure CANVAS
  • Schoology
  • Moodle
  • Learning Management System
  • Elearning LMS Consulting
  • Course Creation
  • Data Management
  • Technical Support
  • Client Management
  • Training & Development
  • German
  • Data Entry
  • Helpdesk
  • Customer Care
Olushola J.

Ogudu, Nigeria

$50/hr
5.0
17 jobs
I am Olushola Jinadu, an IT Systems and Security Specialist with expertise in Microsoft 365 administration, cybersecurity, and remote infrastructure management. With over 7 years of experience spanning MSP environments, enterprise IT, and cloud solutions, I have successfully managed systems, endpoints, and networks for diverse organizations across Nigeria and international clients. My career highlights include implementing security and compliance protocols (MFA, DLP, Conditional Access), managing multi-tenant Microsoft 365 environments, administering Cisco Meraki networks, and delivering remote support with industry-leading RMM and SIEM tools. I am passionate about securing digital environments, optimizing IT operations, and enabling seamless collaboration through modern cloud technologies.
  • Microsoft Windows PowerShell
  • Office 365
  • System Administration
  • Windows Server
  • Microsoft SharePoint Administration
  • Microsoft Teams
  • Microsoft Exchange Online
  • System Configuration
  • Windows Administration
  • Technical Support
  • Network Administration
  • Helpdesk
  • Customer Support
  • Troubleshooting
  • Cisco Meraki

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